每天清潔，並在 太原飛往 台北市的機艙內安裝HEPA高效濾網
缺點： "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
優點： "The crew was nice"
缺點： "My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined"
缺點： "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."
優點： "In time"
缺點： "Don’t let customer wait long time for gate after landing"
缺點： "Hope to keep departure on time !!!!!!"
優點： "Comfy seat"
缺點： "Less salt in the food"
優點： "attentive and polite flight attendants"
優點： "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
缺點： "Helpful, courteous, and well-informed Xiamen representatives."
優點： "I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too."
優點： "crew is ok though not much speaking english"
缺點： "no other comment"
優點： "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
缺點： "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"
缺點： "Better movies , better vegan food"
優點： "The plane was very new. Good movies and tv shows."
缺點： "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."
優點： "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
缺點： "Replace worn out seats."
優點： "No real problems"
缺點： "Nothing significant"
優點： "Nice flight; very comfortable"
缺點： "Short flight; so no in-flight entertainment (no problem though)"
優點： "yes crew were amazing"
缺點： "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"
優點： "Crew's Services"
缺點： "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."
缺點： "I was charge a terribly high exchange rate for this tickets! Not acceptable at all."
優點： "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
缺點： "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."
優點： "Getting off of the plane"
缺點： "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."
缺點： "Had to process in and out of immigration then back into airport No transit area"
缺點： "They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again."
優點： "Finally getting a flight the next day"
缺點： "My seat was given to someone even though I still had time to make the connection."
優點： "the order of boarding the plane"
缺點： "food was dry"
優點： "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
缺點： "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."
優點： "Clean plane. Left on time. A little more seat room than many other carriers."
缺點： "Poor selection of movies. Want more light comedy"
優點： "Nothing. never boarded. Took the train instead."
缺點： "1 hour connection. I missed my flight because the flight out of LAX got delayed."
缺點： "wrong food?"
優點： "Complimentary wifi and excellent crew service"
缺點： "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"
優點： "We left 13 mins late but landed 45 mins earlyearly"
優點： "food is great"
缺點： "check in time is too long (about 1 hour)"
優點： "Seat were comfortable , staff friendly"
缺點： "The long layover"
優點： "Two meals plus sandwich in between were enough to keep me from getting hungry."
缺點： "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."
缺點： "They will cheat u of money. Somehow. Beware."
優點： "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
缺點： "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."
缺點： "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."
優點： "Crews, food. Also Transfer Lounge in Xiamen is a good place without charge."
缺點： "Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated."
缺點： "XiamenAir lost one of my bags and has still not found it"
優點： "Crew, comfort, food, entertainment."
優點： "The offerings of beverages and the choices were good"
缺點： "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."
優點： "Crew was friendly."
缺點： "couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again."
優點： "Overall Ok"
缺點： "They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken"
優點： "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
缺點： "3 hour delay, with no explanation given!"
優點： "The aircraft is new! The food is good on the FOC to JFK flight! Instant noodle soup isprovided when you need it!"
缺點： "However the food on JFK to FOC flight is terrible. The rice is hard as rock!"
優點： "Boarding was pretty quick."
缺點： "Seats were quite uncomfortable. Not much leg room."
優點： "I liked how much space I had when I was on the plane, the meal and thw drink was good."
缺點： "There was no automatic check in online or no place to check where to flight to, for exampleT3 or T4 to the building. For foreigners, this is a big deal because I felt lost and uncomfortable. And there was not a very good reminder of the flight. The ususal reminder should be send out within 24 hours, however, it didn't show on the first trip and it popped up when return but 4 or 5 hours to the flight. This need to be changed!!!"
優點： "Nothing. It was a horrible experience."
缺點： "They could have checked in our bags but didn't. They could have been more courteous. They could have checked us in through to our final destination (Seattle) but didn't. I will never fly China Eastern again."
優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."
優點： "Comfortable and great online movies and TV."
缺點： "Staff was not very helpful!"
優點： "Crew was friendly and helpful."
缺點： "Seats are definitely too small in both directions."
缺點： "All my friends complained of back pain, so maybe the chairs be ergonomically friendly"
缺點： "The food box had two bread items (a roll and a cake). I wish the food boxes were more diverse in nutrition."
缺點： "More leg room and better cushioned seats"
缺點： "Everything ! It's just like Southwest Airlines"
優點： "all the crew are amazing.. it was good ,most of all safe sound"
缺點： "just wanna about the night kit. like toothbrush and toothpaste ,eye masks . the rest are better.."
優點： "Fast check in&boarding Crew Seats space for legs Flying stable"
缺點： "Flight delayed Food doesn’t have any sign for halal/muslim food! Entertainment was boaring"
優點： "The whole flying experience was great for a great price!"
優點： "It was cheap, had a pretty good selection of movies, was able to choose my seat."
缺點： "The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for."
優點： "The crew on board was friendly and the trip was smooth."
缺點： "I boarded from the Hongqiao Airport in Shanghai. I was having trouble scanning my passport at the self check in kiosk. I asked one of the nearby China Eastern staff for help and she was very unwilling to help. Eventually, she just told me, very shortly, I was in the wrong place and walked away to continue chatting with her coworkers. It was very rude and unprofessional. However, when I went to the CE help desk the staff member was very helpful and let me know I was in the wrong terminal."
優點： "Didn’t provide convenience to parents with baby/toddler to checkin and boarding."
缺點： "Flight attendants are excellent, polite, warm, professional."
優點： "I like that china eastern upgraded their planes and they have individual entertainment in each seat. I like that the plane is newer and clean and nice crew"
缺點： "The food is gross and needs to be freshened up but i like that they do feed you a lot"
優點： "The staff was very attentive."
缺點： "The food was mediocre"
優點： "Though it's delayed, but boarding was efficient."
缺點： "Food was a bit nah. And no IFE on this A330."
優點： "Hospitality is great"
缺點： "Terminal crews in Pudong are not courteous"
優點： "I was hesitant at first to book through a 3rd party website, there were a lot of variables for me. I’m the kind of person who loves the security of knowing that my plans are concrete. I read so many horror stories of random cancellations and other headaches. As long as you know your dates are set in stone and you don’t have to adjust anything (I had no changes) then I think you’ll be perfectly fine! :)"
缺點： "While everything worked out perfectly for me the only draw back for me was just airline logistics, because I purchased through a 3rd party vendor I was unable to check in early. I love having the security of checking in early to avoid the lines and stress at the airport but everything worked out great. I was even able to select which seats I wanted prior to my trip."
優點： "they provide me excellent service in pu dong airport and LAX air port . my ankle was broken during my trip in China ."
優點： "Airline personnel very helpful. Plane was clean."
缺點： "Finding China Eastern in very large terminal. Almost no signs in English."
優點： "Crew was attentive and entertainment selection was decent."
缺點： "Seats are too uncomfortable. For a long flight they should have better seating for economy. They’re expensive enough to deserve comfortable seating."
優點： "The price was amazing. You can’t beat rt from Chicago to Singapore for $630. Considering that’s what I paid, the flight was excellent. But overall and compared to other international flights, it was alright."
缺點： "The food wasn’t stellar (although, what airplane food is?), and my seat didn’t recline properly. That was really a pain, as it was a 14hr flight."
優點： "The food was amazing two hot meals and a couple of snacks."
缺點： "Economy is not the way to travel on an extended flight, aisle seat is bearable but otherwise a fail in the comfort side."
優點： "Reasonable seat. Good entertainment. Great price."
缺點： "Took off 80 min late."
優點： "Good space, pillow, blanket, food"
缺點： "More English movie options"
優點： "Fairly cheap tickets but u get what you pay for. I slept 7 hours then watched 3 movies which helped the fact I had a middle seat. Entertainment system was pretty good and had usb charger."
缺點： "Food on China Eastern is sub-par and they did not serve coffee the entire flight. As usual with all Chinese airlines you have to keep your phone off the entire flight. They would not let me select an isle seat online or at the gate, they said none were available, I’m 6’2”. Right behind me in my assigned seat there was an empty isle seat. If you ever have to call customer service at China Eastern may god be with you, because they will not be."
優點： "Service, seats, costs. Everything was amazing."
缺點： "Lack of usable app and website."
優點： "Good food and servir of the crew."
缺點： "Problems to check in, long lines to aboard."
缺點： "Food, dirty bathroom, smells badly and more"
優點： "New plane, great seats in business class"
缺點： "Western food options quite limited"
優點： "Clean. Pleasant. But long flight for no movie choiceFood"
缺點： "Food. Almost made me sick. Seafood noodles with soylent green"
優點： "The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good."
缺點： "The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for."
缺點： "There was no pillow on our seat when we got on and we were told we could not get one. Which was a bummer since the seat cushion was so thin and wildly uncomfortable; I could feel the metal rail beneath it. The wine ran out by the time the cart got to us (which was weird because we saw half a bottle go in to the back.. we were the second to last row). They did offer beer which was 60% foam and warm/flat. We were borded and then told of 30 minute delay after we were told to shut our phone off.. only to realize we were getting emails about the delay sent to us while we were sitting there with phones off. Also No Vegetarian option and wasn't sure how to indicate that on my ticket. No drinks after food service. Also no entertainment for a 7hour flight that doesn't let you use electronics!"
缺點： "late departure meant missing our connecting flight in Shanghai"
優點： "I was able to sleep for most of the flight so I was comfortable"
缺點： "There was a rude male attendant who just put my seat up without asking me. It was when food was being served, not during landing or takeoff. Also the food was just okay on this flight. The previous flight to Shanghai the food was really good."
優點： "Low price. Good route between Chicago, China and Taiwan."
缺點： "Their airfare is really competitive. I wish food service were more frequent and larger quantity. I couldn't get the remote control out of the panel."
優點： "Crew was friendly, about as expected for the cheap price"
缺點： "No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)"
優點： "Respectful crew Decent food"
缺點： "- Terrible Wifi - Staff is cold - Older planes - Little Space - A real downgrade if you've flown ANA before."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "Sat on tarmac in Chicago for four hours without moving"
缺點： "The flight got canceled without advance notice and was aware about it when we checking in at the airport."
優點： "The chairs recline fairly far which makes the trip a bit more palatable. Movies and in flight entertainment are decent."
缺點： "There was nothing exceptional about this flight or airline. It is the cheapest way to get to and from the Asian continent so I did not expect much to begin with. The crew members are bland and do not go out of there way to accommodate any request. If you have dietary restrictions, make sure to indicate that when booking your ticket or some time before your flight. They have mostly pork and chicken options....which doesnt work well for vegetarians, vegans, pescatarians, kosher etc. All in all take this airline for the cheap prices and not for any type of experience."
優點： "Seats were roomy but very worn"
缺點： "The boarding process is terrible, airport staff is terrible, plane crew was very attentive and patient. They have a hard time informing status of delays."
優點： "The Nanchang ground staff probably shouldn't have boarded us, as we sat on the plane beside the gate for 4 hours before getting the clearance to taxi and take off for Shanghai. Understandably, a number of passengers were stressed by this situation, but the flight crew really handled the stressful situation well and tried their best to communicate with everyone."
缺點： "The two B movies that were played for our 'entertainment' during the wait were awful!"
優點： "Crew was very courteous, food was an unexpected treat!"
缺點： "Seats were old"
優點： "Surprised to get a nice meal even if flight is short and good service from the crew. Flight is uneventful and smooth"
缺點： "The 4.5 hr delay did not help. Plus the hard landing by the captain. EVA air much better but they were on strike. I think the plane was full"
優點： "Quick boarding and direct to Macau. Didn’t need to fly to HK."
缺點： "A little more leg room and a better sandwich please."
優點： "Aircraft was ok"
缺點： "Delay and waiting period without having any updates from anyone of the airline members."
優點： "Crews are very nice and helpful"
缺點： "Aircraft is too old"
優點： "Crews are so nice"
缺點： "Aircraft facilities too old and outdated, should be improve"
優點： "The price was a steal and able to have the 3 seats for 2 of us. Enjoyed the trip and flight."
缺點： "Flight attendant seemed put out if you asked for more than 1 drink."
優點： "Not a thing"
缺點： "Your airline did not consider we were travelling with an infant, just provided us with any sitting arrangement. Extremely disgraceful. First and last time travelling on your airline."
優點： "Flying out of Macau is more convenient than HK"
缺點： "The check in line was very slow today in Seoul"
優點： "Flight times"
缺點： "Movie choice , no onboard TV"
優點： "we did not fly as we missed the flight due to freeway accident delayed 1.5 hours"
缺點： "airline told to come back next day and would have to pay another change fee for each leg of the flight totaling $1,000 USD. Opted for another airline to leave same day for same price and spare the cost of another hotel night's stay and taxi charges. airline agents really did not care."
缺點： "Delay time was too much"
缺點： "Delay time was too much!"
優點： "The food was good, ang the flying process was very pleasing."
優點： "Quick boarding, pleasant flight attendants, short flight"
缺點： "Rickety plane, busing us to the terminal after landing"
優點： "Captain did a great job! It was raining and thunder storm, but the captain can control the plane and landed safely."
缺點： "There was no personal screen, so i tried the music. But they didn't have any English music channel, only Chinese and Japanese music."
每天清潔，並在 太原飛往 台北市的機艙內安裝HEPA高效濾網
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