搜尋天津 飛往台灣便宜機票

優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish there was a bigger movie selection"

優點： "The crew was nice"
缺點： "My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined"

缺點： "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."

優點： "attentive and polite flight attendants"

優點： "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
缺點： "Helpful, courteous, and well-informed Xiamen representatives."

缺點： "Delayed / diverted - no communications whatsoever"

優點： "Staff was nice"
缺點： "The food vegan Movies"

優點： "Staff"
缺點： "Better movies , better vegan food"

缺點： "Too many security points"

優點： "Crew was friendly"
缺點： "To many transfers"

優點： "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
缺點： "Replace worn out seats."

優點： "Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation."
缺點： "Short flight; so there was no real in-flight entertainment. That's really alright though."

優點： "yes crew were amazing"
缺點： "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"

優點： "Crew's Services"
缺點： "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."

缺點： "the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX"

優點： "The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China"
缺點： "Security"

缺點： "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."

優點： "Nothing"
缺點： "Everything"

優點： "Nothing"
缺點： "They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again."

優點： "This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
缺點： "Really, no complaints. More entertainment choices would be appreciated however is not my priority."

優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."

優點： "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
缺點： "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."

優點： "Clean plane. Left on time. A little more seat room than many other carriers."
缺點： "Poor selection of movies. Want more light comedy"

優點： "1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing"
缺點： "1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve"

缺點： "I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest."

缺點： "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"

優點： "Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good."
缺點： "Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor."

優點： "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
缺點： "Some obstacles with early morning arrival and communications"

優點： "Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight."
缺點： "In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate."

優點： "Nil"
缺點： "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

優點： "I like the price but best of all the service and the attention given to us by all staff members."
缺點： "Everything was great!"

優點： "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
缺點： "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("

優點： "crew provide excellent and attentive service. food is good"
缺點： "food could be better"

優點： "Two meals plus sandwich in between were enough to keep me from getting hungry."
缺點： "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."

優點： "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
缺點： "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."

優點： "Nothing"
缺點： "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"

優點： "Staff was friendly"

優點： "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
缺點： "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."

優點： "Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided."
缺點： "Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom."

優點： "The food was good and staff was friendly"
缺點： "Uncomfortable"

缺點： "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"

優點： "Crew and staff are professional and worked well together, fairly efficient"
缺點： "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"

優點： "Hostess"

優點： "Crew was excellent"

優點： "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
缺點： "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."

優點： "I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt."
缺點： "For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!"

優點： "They redirected me to other carriers"
缺點： "Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX."

優點： "GOOD Service, Great Priceing!!!"

缺點： "The delay was extremely horrible causing us to miss our flight and then put us on a flight that was once again delayed for another 6 hours. The crew was still hesitant on disclosing the time we would be leaving"

優點： "The crew was very attentive and most good English"
缺點： "The food could have been better and there could have been a better selection of movies."

優點： "The seats declined more than most airlines"
缺點： "A 4 hour delay for an 11 hour plus flight? They could have let us off the plane and if not at least been more pleasant. Flight attendants were rude. Worst airline AND flight I have experienced in my entire life."

優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."

優點： "Crackers all they gave to eat"

缺點： "無限延遲登機時間，需要改進..."

缺點： "The crew’s English was awful; this making this Cartier a bad choice for non-Mandarin speaking travelers. The power port is throttled at 20W, make my sleep therapy machine inoperablere so I got no sleep on a 12 hour flight. Food was mediocre at best. Never flying China Eastern again."

缺點： "Flight delay was a pain from LAX to Nanjing."

缺點： "Better food"

優點： "服務親切"

缺點： "Dont expect for them to deliver on transportation and accomodations if you fly on Business class as adevrtised in their web page. It was imposible to get them to answer my requests by phone, email and in person."

優點： "Aircraft was clean and fairly comfortable with adequate legroom for avg height people, though tray and screen placement can be improved on."
缺點： "PVG airport gates could deal with more seating, at least double... and better handling of delays."

優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."

優點： "Being on time"

優點： "Great crew, meals were nice, smooth ride."
缺點： "Poor wheel chair services. With Westjet No existing wheel chairs in Vancouver. Had to walk some of the time to gulf cart and no help with bags."

缺點： "I requested for Asian vegetarian meal for parents and they make sure they have put the request but when I went to the airport the airlines denied that there is no request for food and can’t provide any vegetarian food since too late for them to find. So the results my parents travel without food for 13 hours flight which is not acceptable."

缺點： "沒有"

優點： "Comfortable seats and wide array of movies plus free WiFi. Very good service as well."
缺點： "Poor communication on boarding process and on the flight delay. And bad WiFi near the boarding gate."

優點： "Check in and boarding was very efficient and timely"

優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."

優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."

優點： "Attentive staff, clean aircraft, quality food"

優點： "The flight attendants and ground staff are always friendly and helpful. I get great deals on China Eastern flights.I just went to Honolulu from Taipei for less than $700 USD I just hate that long lay overs come with it."
缺點： "I hate that in order to get great prices flights you have to have crazy long lay overs. For example my flight to Honolulu layer over in Shanghai for 21 hours. Before my flight f4om Ningbo to Taipei, I had a 10 hour lay over. I spent more time waiting for flights than actually airborne. I honestly never enjoy the main entres of the meals on this airline."

優點： "same"
缺點： "same"

優點： "The crew was friendly. Seats were small."
缺點： "Food could be better. Website slow - sometimes unresponsive."

優點： "food was plenty and delicious"

優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."

優點： "Price was great - the aircraft was new"
缺點： "food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly"

優點： "Safe flight"
缺點： "There was no beverage for me while others got it. Ran out of beer and wine. Not acceptable"

優點： "The food"
缺點： "It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!"

優點： "Price"
缺點： "10 seats across in a 777 is just too narrow."

缺點： "The 1 hour delay for take off"

優點： "Seat were comfortable and boarding was done quickly."
缺點： "They make you take off your headphones and secure all electronic devices before taking off and landing. Even if you are using the headphones for noise reduction they make you take them off until the plane is in the air for 15 minutes. Cellphones in airplane mode cannot be used during the flight at all. Entertainment was lacking tremendously!"

優點： "The overall service from arrival in Shanghai to arrival in Taipei. Everyone was so helpful and I got good direction from staff because of my language barrier."
缺點： "Just the long wait at the airport but still it wasn't too bad."

缺點： "The food was terrible and my flight was delayed for 4 hours. I almost missed my connecting flight. Not treated well at the airport also."

優點： "Nothing"
缺點： "This flight was over 4 hours late and we took the train."

優點： "Nothing"
缺點： "Rude flight attendants that don't speak good English, food is horrible, they need better options, did not accommodate my peanut allergy"

優點： "Staff"
缺點： "Food"

優點： "Rooms, the area, I love the people who work there! Super friendly!"
缺點： "It was all good"

缺點： "They lost my bag and didn't know where it was until 4 days after. They were slow and not very helpful."

優點： "Not much.."
缺點： "The food, poor selection of movies!"

優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."

缺點： "We didn't know movies were available until we saw others' screens when we were exiting the plane."

缺點： "It actually was a nonexistent bus. We ended up having to take a taxi."

優點： "This time the food was really good."
缺點： "Flight was delayed with no explanation. The entertainment screens were with a low quality of picture and sound. Sometimes the crew forgers to speak English, and you need to know Chinese."

缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"

優點： "Really enjoyed the food."
缺點： "Service from the airline outside of the aircraft was nonexistent. We had no direction from service people and were shuffled between three different customs lines before we ended up in the correct one at the Shanghai airport. With the airline not printing boarding passes for our connecting flight, it was an unexpected challenge having to get those printed and then recheck the bag which should have been checked all the way through. Our experience at the Shanghai airport and the nonexistent customer service from the airline was horrible. Trying to get that sorted and go through customs multiple times took three hours and much frustration."

缺點： "Flight was delayed and no heat in the gate area so we were freezing and could not get food. Food on the plane was horrific. We had a stop where we were not supposed to get of the plan, but we had to get off and go through customs. I would not recommend China eastern to anyone."

優點： "The food was good. The crew who helped us come by frequently to provide water and snacks."
缺點： "Bad turbulence, which is out of their control. But I don't have much concern on the flight back."

缺點： "The airline had 2 delays which created a very stressful connection. I knew my luggage wasn't going to make it, so I requested to stay longer to make sure my luggage was with me. I was told my bag was onboard after a woman looked at her digital device after scanning my bag check ticket. I showed up to Hawaii and NONE of my luggage was there. MY plan was to connect to the big island immediately. I was going to cruise around the big island camping and surfing. I had to change those plans because again I knew my luggage wasn't going to get to me. I bought an unexpected night hotel in Honolulu, only to learn the BAG still wasn't going to arrive the NEXT day. I had to buy clothes and toilette supplies. They offered me $50, which covered the taxi rides....I went to the big island anyway because I couldn' just wait and not get my luggage anyway. I filed the paperwork and spoke with the manager on duty and he agreed to mail my luggage home direct when it arrived to their possession. Four days later I received a call saying my luggage was in Kona. Terrible experience, I'll never fly with them again."

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

缺點： "Seats are narrow, leg room limited, and food is minimal."

缺點： "Everything is ok"

優點： "Nothing! I like absolutely nothing about this experience! Worst fight of my life and I plan on letting my reviews reflect that!"
缺點： "I was doused with water 2x (condensation about 7 ounces of fluid) from the air ducts. Continually dripped on for 12.5 hrs. Before getting off the plain I took a picture of the napkins stuffed into the cracks over my head as their “solution” and was aggressively asked to delete the picture. I didnt"

優點： "Plane didn't crash! :)"
缺點： "My issues were with the other passengers, not with anything the airline could've prevented. It's a budget airline, you get a budget experience, but I didn't have any huge problems with anything."

優點： "Seat was comfortable, plenty of space for luggage, crew was good"
缺點： "Cold sandwich was so so, not big selection of drinks"

優點： "Amazing crew, very polite and helpful Excellent take off and landed super smooth - koodoos to the cockpit team The seats on the aircraft from Beijing to Vancouver was much more comfortable that the aircraft before ( Vancouver to Ho Chi Minh ) but I think that it’s because it is a newer aircraft"
缺點： "The food quality was very poor and portion too small. This could utilize some improvements"

優點： "Seat very comfortable"
缺點： "Need better food quality and choices."

缺點： "Everything is fine."

優點： "Service was good."

優點： "Number of crew and attentiveness; meal service on a short flight and efficiency in delivery"
缺點： "Mass boarding rather than by section"

優點： "Wide bed and good support for good sleep"
缺點： "Not a big movie selection"

缺點： "touch screen inoperative, little humor or warmth or smiling in cabin crew"

缺點： "Do not like the food at all."

優點： "Love the space of airplane"

優點： "The entertainment on the flight was good. A good selection of movies and genres."
缺點： "The food was horrid, dry noodles and dry chicken balls, Undercooked salmon on undercooked potato salad and a dessert that was not palatable. Only the roll was really edible. My seat did not recline. The air is not controlled by seat, I had to ask twice to turn on some air, I was hot in a sleeveless shirt through 90% of the flight."

優點： "The premium economy was a bit better, but still on a service level was very poor hospitality."
缺點： "The online service was not user friendly and slow. Our upgrade was said at departure it would be for the full flight and was Not. The staff would not speak English and refused to serve any drinks or snacks as I thought it would be normal. Our luggage was lost and did not arrive at our final destination til 2 days later. On the flight home we were told to wait till our transfer to upgrade and that was denied and said we needed to do it prior. I am beyond disappointed and will never fly with Air China again and the only recourse that was given was from the nice people in Japan that explained this happens all the time and provided a voucher for less than 100 US dollars. I will advise anyone in the future not to fly this airline and I would like this to be investigated."

優點： "Nice staff!"

優點： "The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard."
缺點： "The transfer at Beijing was awful."

優點： "Everything. Air China comfort and service is great. I travel a lot to China and Air China is my first choice."

缺點： "Somehow my passport number on my ticket was mismatched with another passengers. I was held at customs."

優點： "Very short flight at end of trip, so ok enough flight."
缺點： "I have to give lowest score on food and entertainment because there was none. But the flight was so short that neither was expected."

優點： "The crew was nice."
缺點： "They didn't have any vegetarian meals available. All I could eat was a roll & a few pieces of fruit. Even the salad had meat/fish on it. And the flight was delayed by 3 hours which ruined our plans during our layover."

優點： "dealys"
缺點： "delays"

優點： "Provided entertainment and meals were excellent"
缺點： "Seat plug did not work and crew lied about no more entree and brought two individuals of own ethnicity (Chinese) that asked after me. Waited 45 min for water when asked. I got there three hrs early and had to sit towards back bc airport said that they were not assigning seats behind business class up to 45 at all."

優點： "Flight attendants are friendly and accommodating. Willing to meet all my reasonable needs. Meals are Ok."
缺點： "Seats are a little small considering my body size."

優點： "Bathrooms were clean. Foot rests were comfortable."
缺點： "Chairs did not recline much for such a long flight."

優點： "Absolutely no customer service whatsoever, not even a smile. Best thing about this flight was the food and trust me that’s not saying much."

缺點： "Food was terrible. Drinks are served room temperature without ice. Staff was rude. Tried multiple different televisions that barely worked. They will not let you have your phone on even on airplane mode for music or games, etc. Would not take again."

優點： "Not much"
缺點： "Did not bring wheelchair to board at gate for my friend. I asked them to bring it they said were you brought in by wheelchair I said yes she was. She said just sit down someone will come back to Board your friend , everyone started to board still no wheelchair I went to ask again she got annoyed and told me sit down horrible flight will never use them again."

優點： "Friendly service"
缺點： "Lost my luggage"

缺點： "Slow processing in beijing. Got late boarding Suitcase did not arrive with me Had to wait for suitcase for 3 hours"

優點： "The flight was inexpensive."
缺點： "The bathrooms were disgusting. Toilet seats had deeply etched crusty yellow stains. My pillow had someone's long hair on it and shunks of shaggy lint (I wouldn't use an airline pillow, but still a revolting sight). Air China has a strictly enforced prohibition against using cell phones (even in flight mode) so if you haven't brought a laptop or tablet you're stuck with their limited entertainment system options."

優點： "The IFE felt more tailored to the destination. Good selection of American titles and music. The flight was not very full and the staff was much more pleasant. The food was fine. Nothing special but it kept me happy."
缺點： "No complaints."

優點： "Vegan meals"
缺點： "Long layover in China Consideration for others 11 hrs is way to much time in the airport"

缺點： "The connection time between my flights was only one hour. It took me more than 30 minutes to get off the plane and from the tarmac to the airport. By that time, my connecting flight was boarding. By the time I made it through security, I had missed my flight."

缺點： "Food was bland. Flight attendants are extremely rude."

優點： "Nothing"
缺點： "Our flight was delayed which caused us to miss our international connection. Flight attendants did not care, did not attempt to get us out faster, or put on a different flight. Asked for an announcement to be made on board or to be moved to seats closer to the front so we could get off the plane quicker, did not happen. Offboarded and sprinted across the airport for our international connection and was notified by gate attendents that the gate closed five minutes ago and that they could not let us on the plane. Meanwhile, the plane sat there for an additional 30 minutes while it fueled and waited for release from air traffic control. There were six travelers total stuck there in San Fran at that gate, all of us begging to be let on the plane to Beijing, the last one for over 24 hours. Zero compassion from staff at the the airline gate. They did not care about us and did not care about leaving their travelers stranded. Our total travel was Denver to Bangkok, 26 hours of travel including layovers in San Fran and Beijing. In San Fran (after missing the gate connection), we were rerouted us through Haiwaii and the customer service agent that did this reroute did not finish the reroute to our final destination. We got to Haiwaii and were stranded again, at the Air China service desk for four hours having to once again provide documentation of our initial travel plans to Bangkok, having them build a new itinerary to our final destination. Overall, 20 additional travel hours have been added to our itinerary, almost double our initial travel time. We have had to call and cancel pre-arranged bookings in Thailand as we are now missing two full days off our trip. I am absolutely disappointed and heart broken as I write this still stuck in the Beijing airport waiting another six hours to connect to Bangkok. My fiancé and I were traveling to Thailand to get married and have received no compassion from anyone at this airline to try and get us there. I am flat out disgusted by Air China."

優點： "Airline staff"
缺點： "Delayed flights (2 legs, 4 hours) and mishandled luggage"

優點： "Nothing"
缺點： "Everything"

缺點： "The food options"

缺點： "I've flown over seas several times before. Typically, in my experience, the oversea carriers provide an extra bit of leg room for the long distance travel. Air China apparently doesn't feel the need though. My legs were crammed up in the seats and I felt like I was on an 11 hour budget airliner flight. I checked in for my flight as early as possible, but was told there were not emergency exit rows available. Upon entering the plane, I saw the emergency exit row was filled with elderly people who's feet barely touched the floor. In the case of an emergency, it is supposed to be the responsibility of those in the exit row to assist passengers off the plane. I'm young, able bodied, 6'6" and willing to help, but I was denied an exit row seat? Instead my legs have to spill out into the aisle? It wasn't easy for the flight attendants either, because their service carts kept hitting my legs. I didn't mean to make their job harder, but my legs couldn't physically fit in the seat I was given."

優點： "Good selection of movies."
缺點： "Flight attendants were rude, only dry cookies for snacks on the 13h flight, really hard to have wine seems they don't want you to have any. Only with your dinner she said...food wasn't great either."

缺點： "wouldnt let our entire group on the flight after we all had seats because of a delay in our connecting flight."

優點： "Over 3 hours late. Chaotic Boarding process."

優點： "Personal TV screens on each seat with on demand movies and tv shows."
缺點： "Food was average although they did give a lot of beverages."

缺點： "Flight was delayed, my screen froze, the food is atrocious, seats are small, headrest gave me a kink in my neck, plane seemed old and in disrepair. Staff wasn't helpful. Couldn't be more unsatisfied. Junk airline. JUNK."

優點： "we missed our connection flight to LAX because of typhoon . they had another flight in 3 hours. meals were good didnt charge us anytime extra overall very good airlines"
缺點： "service care and attention of flight attendants"

優點： "The flight was generally fine and on time. Good as good as to be expected on midrange flight."
缺點： "Transfering in Chengdu takes forever. First we didn't get a gate and had to take a bus to terminal the long way round the runway - 10 mins. Then we had to collect our suitcases and re-check in and the queue was very long. Some people were very stressed about missing their connecting flights. Then when transferring to connecting terminal you first have to walk far within the terminal, then have to go outside security, find yourself the shuttle bus to the other terminal yourself, then go through security again - many more queues. Lots of time spent and lots of stress, and I'm not alone as everyone was complaining."

優點： "Nothing"
缺點： "The flight crew seemed to be a bit racist. I'm American, they're all Chinese. They skipped me while serving food and beverage, skipped me while collecting garbage, and would not come when I asked for help. I finally was able to get some food when the kind man next to me noticed what was going on and spoke up about it. In contrast, 5!3 man on the other side of me kept elbowing me periodically throughout the flight, and placing his feet in front of my chair directly where mine should go. This was extremely annoying on a 13 hour flight. I will never fly with air china again."

缺點： "They did not put my bag on the flight and then my flight was delayed so I missed my connection. They refused to pay for my hotel, or a new flight my bag has been lost now for over a week."