搜尋大阪 飛往台灣便宜機票

優點： "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
缺點： "Nothing really other then maybe a better selection of movies but I am not picky Great flight"

缺點： "Good"

優點： "33" seats"
缺點： "nothing"

優點： "The seat was very spacious"
缺點： "More space to put things"

優點： "Food, service,"
缺點： "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."

優點： "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
缺點： "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "Perfect in all aspects. Will use them again for all my flights."

優點： "JAL flights to LAX are always great. Good food too."

優點： "Seats, movies, comfort"
缺點： "No vegetarian options"

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

優點： "Food was acceptable. Stewardess very helpful"
缺點： "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"

優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"

缺點： "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
缺點： "None"

優點： "As expected everything was not overly done nor less of comfort and services. The food was Excellent quality and prepared with care. The airplane was new types and flew fast and smooth."
缺點： "The Kansai airport was huge and super fancy. Shere number of people were like the Zoo and its designed to move people through all the retail shops to get to my gate."

優點： "Flight was comfortable enough"
缺點： "4 stars for food and entertainment as it was only an hour flight."

優點： "Able to accommodate many dietary requirements and friendly crew"

優點： "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."

優點： "Flight was half full so was able to take aisle seat."
缺點： "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."

優點： "Customer service was really good"
缺點： "The food always makes it hard to eat anything the next day."

優點： "Great service"

優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."

優點： "The food was good. Seats were as comfortable as any flight is."
缺點： "There were no diet soft drinks available on the flight."

優點： "The movies they offered."
缺點： "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."

優點： "The friendliness of the crew and the comfort of the seat + size of the screen"
缺點： "Possibly more food options could of been better, only had western or Japanese option"

優點： "I love flying jal"
缺點： "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"

優點： "Flight attendants provide fantastic service with a smile. Business class meals are top notch."

優點： "Once again the service from the flight attendants was perfect."

優點： "Friendly crew members and prompt service."
缺點： "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."

優點： "Nicest flight attendants, good food. Best international flight I've had."

優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."

優點： "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."

優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"

優點： "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
缺點： "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."

優點： "The cabin crew was professional, friendly and courteous. It's always refreshing to fly an Asian airline for the impeccable customer service. The 787 left me with minimal jet lag. The odd shaped pillows provided great back support."
缺點： "The seats were comfortable but old fashioned. The WiFi was spotty and it would have been nice to have Asian food options."

優點： "leg space was better than with other companies"

優點： "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
缺點： "Nothing! No complaints here"

優點： "Asian vegetarian meal"
缺點： "limited rest room facilities"

優點： "Food"

優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."

優點： "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
缺點： "The seats felt very dated and uncomfortable. The entertainment options were very limited."

優點： "Flight attendants and ticket agents were very nice and helpful."

優點： "JAL ' service is nice."
缺點： "I didn't like MSG in food."

優點： "The best airline I have flown in. Plenty of room and the in-flight service was excellent."

優點： "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
缺點： "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."

優點： "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"

優點： "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
缺點： "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."

優點： "Crew"
缺點： "No movies"

優點： "Clean facilities and polite staff. Very short flight"

優點： "Crew was great and economy seats have above average legroom."
缺點： "Bathrooms could have been cleaned up a bit."

優點： "Excellent crew helping calm my anxious children."

優點： "My prayority was safely, then was accomplish."
缺點： "Was accomplish, so I wanted to say thank you, for your services."

優點： "Crew and seats were good"
缺點： "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."

優點： "The flight crew was friendly. Checking in was easy."
缺點： "Nothing, it was great"

缺點： "Seats weren’t as comfy or spacious as I would have thought given Korean air Having won best economy liner a few times. No entertainment in seats either."

優點： "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
缺點： "Seats could always be more comfortable."

優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."

優點： "Crew, Food, Boarding, Entertainment."
缺點： "My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!"

缺點： "Inconsistent entertainment system"

優點： "Flights are on time, Cabin attendants are nice and friendly , Food was great .My luggage came early . Everything is clean . I only have 1 hour lay over to transfer from my flight from Inchon to Nagoya it’s was fast . I will fly Korean air again in the future . Thanks for the safe flights ."
缺點： "I didn’t like being seated in the middle of two guys in the isles . I arrived 3 hours before my flight I don’t have no choice . Hopefully they would assigned us seating at least not in the middle of two men I feel discomfort ."

優點： "The airline accommodated by request for special meal with a very good seafood meal at each serving."
缺點： "Touchscreen did not work on the entertainment; everything had to be controlled from the remote control."

優點： "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."

缺點： "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."

優點： "The best flight I took this trip - clean, courteous, on time. I wish they flew in continental US :))"

優點： "Comfortable flight with a nice crew. An overall good experience."
缺點： "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."

優點： "The amount of times i was fed"
缺點： "My seat. I wanted to upgrade and they said no, but it wasn't full"

優點： "Korean airlines had pleasant staff and provide good food."
缺點： "This was a 5 hour red-eye flight yet they only shut off the lights for 1 hour and served breakfast at 1AM. I would have prefered they prepared the cabin for people to sleep through the flight."

優點： "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."

缺點： "I'm stuck in Korea on Christmas Day instead of being in the Philippines. The Korean Air staff didn't speak English very well and it took an hour to figure out what was happening. I had to pay for my own hotel on top of my resort that I'm paying for in the Philippines and the next flight isn't until 9 pm Christmas day. Worst airline I have ever had to deal with. On top of my five days off this year and two were wasted on traveling. Big waste of time and money. Will probably not use your website or the airline again."

缺點： "Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run."

優點： "They fixed my vegetarian meal issue by making sure I get it on the next flight."
缺點： "1. They didn't have a vegetarian meal as I had selected while booking my flight. 2. For the 2nd meal, they offered me the extra vegetarian meal they had but it had so much chili powder in it, it was not edible."

優點： "Really loved the KAL transit lounge area of the airport. Took a four hour nap in the nap area on arrival. Then was able to shower and clean up. All provided free. Great Airport."

優點： "I like the Korean Bibimpap on the plane, taste was good."
缺點： "Old style business seating, quite uncomfortable, not a full recline, very uncomfortable when fully reclined compared to other business planes, TV was small, not good quality, selection of movies was only ok, not great, service was ok, not great, they cater more to Korean customers then other guests, if you are on the upper deck de-planning is difficult and awkward as you have to go through the economy section and staff doesn't keep them seated, so no extra bonus for business in de-planing. washroom items not replaced (toothbrush / mouthwash), overall very average"

優點： "Considerate Staff"
缺點： "Business would be better; customs in Seoul are very slow."

優點： "Korea Airlines is the best!"

優點： "Flight attendants"
缺點： "Clean, great service, good food."

優點： "Polite, attentive crew"
缺點： "Lie flat seats on the 777 did not go completely flat."

優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"

優點： "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
缺點： "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"

優點： "Again plenty of food and beverages."

優點： "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
缺點： "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."

優點： "upgrade the food quality"

優點： "Very courteous staff, great food, entertainment, bathrooms are spotless with lotions and face mist, toothbrush and toothpaste, slippers, very spacious economy seats with plenty of room to recline and stretch legs."
缺點： "None"

優點： "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
缺點： "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

優點： "GOOD SERVICE WITH KIND KOREAN AIR CREW"

缺點： "Next time"

優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."

優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"

優點： "We forgot our IPad in the plane. We met in Seol one of the flight attendants. She stayed with us and arranged for somebody to bring the Ipad from a different location . She refused to continue home , until she saw our property found. It wax an exceptional service!"
缺點： "The service on the plane is outstanding"

優點： "Flight attendants are very kind; food and drink was enjoyable."

優點： "Good Customer Service"

優點： "Crews"

優點： "I had a great flight good service and excellent food."
缺點： "No complaints"

優點： "Comfortable flight and crew were all very friendly and accommodating."

優點： "Polite crew, good service, latest movies, comfortable."
缺點： "The cous cous was congealed into one lump. Water in small bottles would be appreciated."

優點： "Nice clean plane. Crew members were pleasant."
缺點： "Waiting in a very long line at the Airport in Seoul to Check my bags. Nothing is wrong with waiting but when you have more than 10 empty checking counters something is wrong with your logistics.Should have a system where no customer wait for more than a half hour ( half an hour is also too long but acceptable). Definitely shouldn't have paying customers waiting in line for over an hour. You guys know your busy days and your off days plan accordingly."

缺點： "Selecting seats online"

優點： "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
缺點： "A newer plane with more restrooms would be great."

優點： "ANA flights are always well run and good enough."
缺點： "Their iphone applications could be smoother and more functional."

缺點： "Five delays and three gate changes are not cool"

缺點： "if the seat can be reclined a little more"

缺點： "If there was no delay."

優點： "Never take it"

優點： "Flight departed on time, landed on time....excellent service, too."
缺點： "Nothing"

優點： "All."

優點： "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."

優點： "The stewardesses were kind and courteous, attending to every need with a smile."
缺點： "Not vegan/vegetarian options for meals. Also if you are able to upgrade from economy seating, do so! Your legs will thank you for it. L"

優點： "The flight attendants were so nice and the food was really good."

優點： "Food and services were great"
缺點： "There were not a lot of selections on the TV."

優點： "Typical ANA quality. Bumpy flight but handled very well."
缺點： "Nothing in particular."

優點： "Had the katsudon and it was great, love the little tapas dishes they include with it."
缺點： "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."

優點： "The crew were helpful and nice. It was comfortable."
缺點： "The food was horrible. The movie selections were quite limited."

優點： "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
缺點： "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."

缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"

優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

優點： "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"

優點： "Good service, food"
缺點： "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"

優點： "Their service"
缺點： "Foods"

優點： "Service was excellent; I felt well-cared for!"

優點： "The crew are so courteous and helpful."

優點： "Good service"
缺點： "baggage was broken."

優點： "Service and food were great."
缺點： "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."

優點： "Nice short flight. Houston is easy to navigate. Staff were friendly."
缺點： "They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs."

優點： "Nice smile and service. Food is good as well"
缺點： "Arrived later than schedule"

優點： "Nothing"
缺點： "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"

缺點： "I was pleased with all."

優點： "Staff are super kind."
缺點： "---"

缺點： "Food was ok and limited entertainment"

優點： "on time"

優點： "felt Agent's kind care of elder (me) at Airport. Thanks."
缺點： "Full of passengers. Code Share!?"

優點： "The leg space of the plane"
缺點： "Some crew hard to understand they English"

優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
缺點： "Nothing"

缺點： "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"

缺點： "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."

優點： "Everything"
缺點： "N/a"

優點： "Good food and service"
缺點： "Delay too much time"

優點： "Cabin crew was fine, nice smooth flight."
缺點： "Check in / gate crew would not help rearrange seats so my son and I could sit together. Just disappointed all they said that it was a full flight so they could not rearrange a couple of seats to allow us to sit together. This would never happen if it was a flight originating in Japan."

優點： "All the Japanese food are delicious! The crew are polite and nice"
缺點： "I suppose, not enough variety of American movie. In my opinion"

優點： "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"

優點： "Great service and great food"
缺點： "No complaints from me"

優點： "Love the service provided by the flight crews. The landing was smooth and quick."
缺點： "Flight was delayed and the crew announced the same thing about it twice."

缺點： "Nothing, everything was as expected"

優點： "The flight attendants treat passengers as valued guests. The check-in clerk gave me an exit row with extra leg room without me requesting it and without charge. Average time that you need to be at security ahead of your domestic flight = 15 minutes! As with everything in Japan, flight left on time."
缺點： "The connection time of 1.5 hours with my flight to Canada was a bit short. I had time to get through security at Narita, find the right gate, visit the facilities, and buy a bottle of water and that's all."

缺點： "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

優點： "The crew"
缺點： "No food available only drinks"

優點： "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."

優點： "Flight cancelled"
缺點： "Contact passengers promptly and suggest solution"

優點： "."
缺點： "."

缺點： "I did not fly out that night due to the covid testing needed. We bought the ticket November 11 it did not say we needed to get tested before flying When we went to check in there was a long line because a lot of people that was flying out did not know also about getting tested before flying Eva employees said that this protocol started December 1st if that’s the case why didn’t they email travelers that bought tickets before December 1st And let them know that covid19 test needed. Also at check in we were inline for 2 hours just to let us know we couldn’t fly out they should have a Monitor saying “ ATTENTION PASSENGERS IF YOU DON’T HAVE COVID-19 TEST RESULTS IN HAND YOU CANNOT A BOARD.” So that people didn’t half to stay in line for so long."

優點： "The crew was great and the food was great as well!"
缺點： "More snack bags"

缺點： "Great"

優點： "機組人員很貼心"
缺點： "無"

優點： "Very professional."

優點： "Flight perfectly on time. Crew not too friendly (Chinese style), but attentive and helpful."
缺點： "On this B777-300, the large Economy Premium is not quite up to the standard of other airlines flying the same model. The tray table, stored in the arm-rest on all rows, is tiny, and opens only a few inches, not enough for pregnant women or gentlemen with some mid-section padding. I could not use it at all, and had to balance my meals on my knees. Besides, when the passenger in front reclines his/her seat, the seat invades totally the space of the passenger in the back. I felt the passenger was resting on my lap. Forget using a laptop, or even reading a book: just watch your screen, a couple inches from your nose. Good for short-sighted people only! I tried EVA and was disappointed. I'll go back to my preferred airline, Vietnam Airlines."

優點： "提供牙刷、拖鞋、眼罩的設備，不用怕肚子會餓!"

優點： "Crew was great and were timely in boarding and deplaning processes. They were willing to help when asked."
缺點： "As a 6’ tall, broad shoulder individual the seats were narrow and there was not much leg room. Fortunately there was an empty seat directly next to me which afforded me some space."

優點： "Boarding on time and the flight arrived earlier than schedule."

優點： "The food was pretty good and the crew was very attentive. Checking was easy."
缺點： "Nothing really."

優點： "The food was great. The crew is great also. The seats are just economy seats. Hard to give them"
缺點： "There was a delay on boarding. Don't know exactly why as we where 40 minutes late when we landed in Seattle."

優點： "To actually catch the flight BUT it was cancelled leaving me having to buy another $AUD666 ticket DISGRACEFUL BY BUDGETAIR AND EVA!!"
缺點： "For EVA to GIVE me a REFUND KAYAK can HELP me get a refund"

缺點： "My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful"

缺點： "桌子太小。菜盤太擠。包裝蓋子都不好放。椅背袋資料太多太擠。盤子等太輕容易翻倒。"

優點： "The seats were very comfortable."
缺點： "It was very difficult to understand the flight attendants, flight was very bumpy and it was delayed about 2 hours in all. We had to deplane in Taipei, and then sat on the tarmac in NYC for another 40 minutes."

優點： "The crew was very warm hearted to offer small toys to my 3-yr old niece to comfort him during the flight."
缺點： "The meal was a bit disappointed for it is only sandwich with cold chicken meat... not even offer hot food option especially for kids/elderly."

優點： "The crew was good. There were only 39 people on a 737 1/2 hour flight, so not much to comment."
缺點： "This was a connection to an EVA flight. I had 1.5 hours to clear immigration/customs AND go to the gate which was on the other side of the terminal which involved taking 2 shuttle trains and walking to THE END of the terminal C where the shuttle train was being rebuilt; only to discover the gate had"

優點： "Perfect Landing."

優點： "I saw Sanrio, the character goods all over like pillows and meals, which was good for Sanrio lovers."

優點： "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
缺點： "Boarding time always seem to slip a few minutes lately."

缺點： "飛機太簡單"

優點： "I travelled on Eva a few times a year, was used to and liked Eva."
缺點： "Arriving at JFK on time after 16 hour nonstop flight on Eva, we passengers were told the parking space was occupied and we had to wait one hour on the plane. The Eva ground crew had 10+ hours to arrange a space for the plane, as it steadily approaching its destination, and the arriving time was 10pm, hardly a busy hour of an airport. Another disappointment: as before, I took the bus provided by Eva to neighboring states. This night the arrangement was awful. Poorly organized Eva crew kept all on the roadside, with only three of the five buses next to us, we passengers waited in the open, without a schedule or clue. We were lucky for the night was warm. In a typical NY winter night, 10 Farenheit and windy, we‘d be hurt more."

優點： "Crew was the best part. They were very friendly and helpful."
缺點： "Very limited English movie selections for such a long flight. Could not turn Chinese subtitles off for some. Very distracting. Seats in economy (according to online comparisons) are some of the best in the industry but I felt extremely cramped and uncomfortable for the entire flight. Long haul flights should not have seats this small. Also, for health reasons, all seats should have foot rests. It shouldn't be about money, people can die from sitting like that for so long. Also, the food that I could eat was good, but there should be a no fish option. You have a lot of diet types available to choose from but none guarantee no fish. The process for requesting a special meal online was not clear and confusing."

缺點： "機組人員服務態度可以再加強"

缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"

優點： "飛機降落技術不錯"

優點： "Flew with EVA 16 years ago to Hanoi, Vietnam and again in 2018 to Hanoi, via Taipei. Very professional, attentive, good food, little amenities that make a difference in the overall experience of traveling. Very clean bathrooms, even after a 16-1/2 hour flight to Taipei it was still clean at the end of the trip. Food was good and plentiful, wine, spirits, beer, and non-alcoholic beverages offered. Came around at least three times on the leg to Taipei with food and water and when I wanted more water they gladly made sure I stayed hydrated on such a long flight."
缺點： "I"

缺點： "Baggage rules on itinerary didn’t match reality. Baggage 7kg was enforced, check in bags almost empty as documents & computers weigh a lot, and cant be trusted to “check-in”. If I had know we could check in four bags free it would have made a big difference. The itinerary says one each, plus one for Premier status, which adds up to three in our case. Not a happy camper. Will avoid EVA when there are other good choices. My wife had advised against EVA to begin with, check-in confirmed her advice. Crew didn’t come by much with water or juice, but they were courteous. Seat belt sign was put on when bumpy, but not turned off for the next hour or two of smooth sailing. “I told you so” was here reaction . . . ."

優點： "Exit row seats"
缺點： "Delayed. Gates had to be changed too and boarding took longer than what was announced over PA, a bit chaotic. Had to rush to make connecting flight. In flight entertainment had to be rebooted"

優點： "Excellent and responsive service from what must be the most attractive flight attendants on the planet. Seats even in basic economy are very comfortable with adequate legroom for my 250 lbs frame. Food is good with two choices and an option to customize online prior to the flight; and drinks are offered several times during the flight with numerous choices plus hot coffee and tea. Restrooms are cleaned several times during the flight and are stocked with amenities like toothbrush and paste, blindfold for sleeping, lotions etc."
缺點： "Why is the flight to Asia so long? Maybe the pilot could step on the gas?"

優點： "2 free meals, attendants were very nice and ready to serve, free wine and multiple coffee and tea and drink calls. Also the flight was cheaper than most, which credits all the previous feedback provided."
缺點： "Can't think of anything. Trip was pretty nice."

優點： "飛機新，"

優點： "Movie on board is good"
缺點： "Food not so nice"

缺點： "Delay for 1 and half hour"

缺點： "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."

優點： "Everything is perfect"

缺點： "Boarding- I booked my family flight 6 months ago and then a month before departure EVA changed our flight splitting my family up. I had to keep calling them to restore it back to original flight but was unsuccessful. This is the worst customer service and business model ever!!!!! I will have to get rid of my membership... Food- They ran out of the beef dinner I wanted so they served a substitute. It tasted awful!!!! The seafood dinner on the return trip home was also awful! They need to find a vendor that can cook western dishes well. Comfort- The seat for the economy doesn't have enough leg room esp for a 16 hours flight. Crew- can be more friendly. No one is smiling or accommodating to a small request! They are very stingy in terms of offering extra water, ginger ale or juices."

缺點： "Airline seemed to be extremely stingy with the food and beverages during my 12hr + flight. Felt like I had to fight for every little bit of extra scrap of food and explain why I needed it. It was also very limited options almost everything in the menu contained pork and if you did not pre-order a meal in advanced then it was hard for you to get anything else to eat. Airline also forces you to take out your headphones from the TV set almost 20 minutes before arriving for some odd reason. And on my flight we had a two hour delay on the tarmac."

優點： "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
缺點： "Nothing"

優點： "EVA Airlines was a wonderful experience from the beginning all the way to the end. From checking in to receive boarding passes, boarding, stewardess, the food, everything was wonderful. They were always pleasant and had a smile on their face. When my trip was changed by the website (vayama) to fly back to the states, EVA Airlines went above and beyond to make sure I was taken care, placed on another flight, and made it home to get to work the next day. They didn’t have to take care of me, but the did and the professionalism is amazing! I’m very pleased with this airline and will fly with them again!"
缺點： "N/A"

優點： "Comfortable seats with adequate room all around for economy seats. Crew was hard working and responded to whatever requested. Entertainment system was great, great selection of movies, music and games to keep me occupied for my 10 hour flight."
缺點： "Only negative would be the mediocre meals otherwise great flights, great experience."

缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"

優點： "Punctual and comfortable flights. The lounge at KIX & TPE are both excellent."
缺點： "The quality of food on board needs to be improved. It is best to get a good meal in the lounge before boarding."

優點： "They were very efficient and did their job well. Entertainment systems worked well, were easy to use and the controls didn't impede use of armrests. I didn't measure the recline but it seemed a little more than typical. The food was very good."
缺點： "Entertainment choices were too few, and there were only a few newly released movies."

優點： "nothing"
缺點： "the food was a shame"

缺點： "Since I traveled with my daughter (4yo), I got to board early from LAX to TPE but my second flight from TPE to BKK, I had to wait till they called my zone seat. I was holding my daughter at that point since they took away my stroller way earlier than the boarding time. I would like to ask for the same standard of parents traveling with children who are 6 or younger to board first so they can get settle and these patents are tiring from dealing with their children during the flight. They are extra tired than regular passengers."

優點： "I took EVA flight 55 from Chicago O'Hare to Taipei Taoyuan airport. Everything went smoothly, from the check-in where the check-in and baggage staff informed me that one of my check-in bags was a little over weight and gave me a chance to repack the bag so I did not need to pay. Security lines for the red-eye flight time were not long, and once I arrived at the gate, EVA's boarding crew moved passengers along quickly. Flight attendants were very professional and courteous. Landing and baggage claim went well. No complaints at all! I would recommend this flight to anyone wanting direct service from Chicago to Taipei."

缺點： "沒有機上娛樂"

優點： "Available WIFI"
缺點： "Free WIFI"

優點： "The service and the entertainment options."
缺點： "Although I understand that the crew has to take precautions but it was strange to see the stewardesses keep their masks and gloves on during the whole flight."

優點： "Comport and fast"
缺點： "None"

優點： "I liked everything. The crew was nice, there was leg room and if people wanted they could watch a movie. There was a nice small meal even though it was only an hour flight."
缺點： "Well, I'm not exactly sure. I understand why there were many different languages for the announcements. English, Korean and Japanese. Even though that stops what you're doing on the screen, it can't really be helped, unless they know which language each person prefers in each seat and programs the message to only play in that language for each individual seat."

缺點： "I think Chinese people just don’t like Americans."

優點： "Plane are clean"
缺點： "The food is really good"

優點： "The seat aircond cooling"
缺點： "Food..should have local halal foods for muslims"

缺點： "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."

優點： "Our flight is only Incheon to Narita and later that night our final destination is LAX. I have checked in to Singapore Airlines the day before our flight. While checking in at the Incheon airport, the ground attendant ask me for my final destination. After a few minutes, shw mentioned that our baggage will be picked up at LAX. I was so relieved since this trip was 3 weeks with 3 50lbs luggage and 2 10 lb backpacks. I imagined going to Japanese Immigration again and explaining the reason for the entry. Because of this our layover is seamless. Star Alliance made it so easy for us to take their airlines anytime. Kudos to Star Alliance. Oh, the legroom is roomy for Economy! Nothing can compare with their airbus. I am only 5foot1inch and its like having a lounging chair. My husband whose 5’10” is happy with the space. Thanks for thinking of your passengers!"
缺點： "It is minor thing only. Their headphones does not work. Which is not an issue since I always bring headphones and buds for our long haul flights!"

缺點： "Big delay for more than one hour."

缺點： "That they gave up our seats when I already confirmed and picked them a few months ago when I purchased the ticket. I was told the airplane changed and our seat assignment is different. They wanted me and my 80 year old Mom siting in different places. I refuse and explained she can’t be by herself and showed my confirmed itinerary seats. She then found seats for both of us to sit together."

優點： "The crew was great and the ammentities made me feel comfortable"

優點： "On our flights to Palau and our return flight to Incheon, I had entire rows to myself, which was sweet!! I was able to stretch out a bit and get come good sleep."
缺點： "Airlines have done a disservice to travelers by adding rows and packing passengers in like sardines. Thus making travel an uncomfortable nightmare for economy seats. Take out a few rows and add a premium economy section - that would be awesome! Plus the plane we flew on was old - still had ash trays. The attendants, while courteous were not very friendly and cocktails poured were not very good. And, the charger in my seat did not work - bummer. while I appreciate very much uneventful and safe flights to and from our destination, I will more than likely not fly Asiana again. I don't like giving poor reviews, but you can't know to fix something if you don't know it is broken."

優點： "charming efficient staff"

優點： "The food is so good."
缺點： "The check in counter is not fully organized. I encounter so much delay in checking in my luggage. The new employee must be properly assisted by the old personnel to avoid long hours of waiting and standing in the counter of the passengers who arrived early so they can check in their baggage ahead of time. I availed of your web check in but was waiting for so long in the check in counter."

優點： "Business class seats are a lot more comfortable than earlier versions."

優點： "The service crew was outstanding!"

優點： "The crew is great. Seats are more comfortable than other airlines. They feed you lots of food. They are my favorite airline."
缺點： "Some planes don't have the foot rest. It makes a huge difference in comfort."

缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."

優點： "Food is good"
缺點： "Not enough movies/TV screen angle is not good when seat in front is reclined all the way."

優點： "On time. Decent food for a 2 hour flight."
缺點： "Plane a bit on the old side."

優點： "The crew was friendly and helpful."
缺點： "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."

優點： "After flight. No jet lag always a problem for me."
缺點： "All was good"

優點： "Good service, boarding on time, got to destination earlier than expected"
缺點： "The air conditioning wasn't quite working, maybe the plane was too old"

優點： "The crew was very kind and helpful. They always had a smile. The food was delicious too."

優點： "Good service. Comfortable economy seats"

優點： "I enjoyed having a larger screen for my personal in-flight entertainment. It was much better than on the 777."
缺點： "The seat was noticeably less comfortable on the A330 compared with the 777. The breakfast meal was pretty bad."

優點： "They made sure everyone was happy with all service."

優點： "Helpful staff who regularly cleaned restrooms."
缺點： "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."

優點： "The flight crew was attentive, the special meal (you should always order a special meal!) was served ahead of the regular meal service and was delicious, and the flight was comfortable."
缺點： "There's nothing to not like. Great airline!"

優點： "They got the special meals right & most flight attendants were efficient."
缺點： "Poor service! Why is Korean ground crew always in such a rush & so pushy? Much of their English lacks basic manner in civility."

優點： "Great service. Good meal."
缺點： "Slight delay of 1 hour, late inbound aircraft (weather)"

缺點： "Time delay"

優點： "The chair was comfortable. The flight was smooth and on time. The food was good. The entertainment was too good (although I didn't use it) The airport is good."

優點： "Crew was very helpful"
缺點： "Tubulence"

優點： "No tv, no complimentary water no food no nothing The poorest experience ever"
缺點： "This company shouldn't be legally running It's a gigantic scam Didn't even know such a airline even existed"

優點： "The crew was nice and friendly and efficient."
缺點： "Business class seats don't lie flat completely and angle down so you feel like you are sliding down. Also the padding in the seats is horrible and uncomfortable. Also the entertainment is ancient!! Needs to be updated ASAP."

優點： "Overall, most liked - food"
缺點： "Nothing"

優點： "I love the food and flight services."
缺點： "I didn't like crews in Ohare. They do random size luggage carry. They say my luggage is not right size. Hello that not my fault according Samonite is right. Go tell the manufacture they do know how to measure according to Asiana guide line. She know right sizes and she doesn't want accept answer of his coworker. I do not want check in due is it my personal belongs are inside. Plus they disarray how to forum a line to board in."

優點： "Entertainment options were great. Recent, good movies available."
缺點： "It was a pretty uncomfortable thirteen hour flight. Just not enough room. The food wasn't great but I guess that's to be expected. Crew was oddly stringent about windows being opened or closed as well."

優點： "Metal utincils"
缺點： "Food was terrible. Wine was awful."

優點： "Clean bathroom, well maintain during flight unlike some airlines 5 stars for that"
缺點： "Chicken was grilled marked than steam result tuff rubbery. Hostess refused to exchange it with beef saying thete eas no more on the spot, not even asking others waitresses from different raw, while later on when everyone wad sleeping I went to asked for water and there you go. She ead eating the beef from economic class and a dish from first class. I always thought that customers are valuable because we pay their salaries?! Very desapointed from this hotess from the Philli. Who during the who flight treat me like dirt, maybe she hates Americain? Also most of movies are children oriented only a few for mature minds and they are over a year old. First time on Asiana and last time even been a star alliance member what a disappointment!"

優點： "Crew was excellent - very kind, friendly, efficient, and provided wonderful customer service. The food was good, seats were comfortable. I'll definitely fly Asiana again, when I'm in the region."

優點： "Being 6'3" have trouble with leg room but happily surprised I had more leg room than alot of US Air lines."

優點： "Crew, food, all was good."
缺點： "When I began my trip at ORD my niece upgraded my ticket to business. At approximately $3400, plus my initial ticket price, due to a health reason my niece had. She wanted me near her for assistance. We were told there the business seats were full with the Seoul Hanoi flights. There was no adjustment for the economy price on those legs of the flights. When we got to Seoul, the whole business area was empty. We were informed by the staff no seating adjustment could be made. A form was completed in regards to the inability to make adjustments. My niece, Julie Cowling, emailed Asiana the day we arrived in Vietnam, the day before we left to return home she recieved a reply. She checked with the ticket counter in Hanoi, prior to our departure, they were unable to make adjustments. There were seats available. This was very frustrating. Routinely airlines can make the seating adjustments."

缺點： "There was no obvious way to request a special meal using the AsianaAirlines website."

優點： "Service is good."
缺點： "Trying to make everything online and was not being able to make it easily. Confused in infirmations."

優點： "Plane was very old, entertainment system old video and loop model; headrests not flexible, cramped quarters all round."

優點： "Crews are very attentive and great with their service!s. Way better than many big Asia airlines!"
缺點： "The plane OZ 211 is so old and the entertainment system is very very old! The seats aren't very comfortable either!"

優點： "as above"
缺點： "none"