OSA - TPE
- 一般而言，出發前52天可以最低價格預訂從大阪飛往台北 臺灣桃園國際機場的機票。
缺點： "Better food"
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"
優點： "The crews were very kind and helpful."
優點： "Easy boarding. Very nice crew."
缺點： "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
優點： "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
缺點： "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"
優點： "The crew"
缺點： "The foods could be better not up to the standard of EVA air on economy class"
優點： "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
優點： "Service was very goood"
缺點： "Food was not great and entertainment was average"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "seat was uncomfortable (cushion very hard)"
優點： "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "Excelent good service.Staff are friendly."
缺點： "Almost i like everything"
缺點： "I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle."
優點： "Excellent and original Japanese meals"
優點： "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels."
缺點： "My original flight was late and pushed my entire schedule back. I had 15 minutes to deplane and get to my connecting flight. This caused a lot of stress on me however, the Japan airlones Crew escorted me (we ran as fast as we could) to my next flight so that I wouldn’t miss it. I boarded with 1 minute to spare which is way too close for my comfort."
優點： "The flight attendance we're awesome"
缺點： "Nothing. This was a great flight."
優點： "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
缺點： "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."
優點： "Seat width, Crew Service,"
缺點： "Web Site Check in is cumbersome"
優點： "Incredibly nice staff made you forget about the older plane model you are in. Decent airplane meals and the nonstop from San Diego makes Japan now a frequent destination for us! I lucked out with 3 open adjacent seats roundtrip woo hoooo!"
缺點： "Movie selection was the same on return flight which was a bit of a bummer."
優點： "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
缺點： "Movie Selection"
優點： "Service was amazing. Flight attendants were very..attentive!"
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
缺點： "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."
優點： "Everyone is polite, helpful, and the flight was quite pleasant."
缺點： "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"
優點： "Once again the service from the flight attendants was perfect."
優點： "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
缺點： "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
缺點： "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."
優點： "The airplane and all"
缺點： "A little bit in the sakura lounge"
優點： "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."
優點： "Everything was on time. Crew was outstanding."
優點： "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."
優點： "Extremely nice flight attendants, little toothbrushes in the bathroom, pretty decent meals. I would definitely flight with again."
缺點： "Very long lines at the security gate at Itami. Difficult web check in."
優點： "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
缺點： "Nothing- I'd fly with them anytime."
優點： "The main entree was excellent."
優點： "Service was excellent."
缺點： "Seat felt stiff but felt well rested after flight"
缺點： "too little legroom seating is designed shorter legged Japanese"
優點： "Very nice"
優點： "The upgraded seating."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The whole service went smoothly without rushing."
缺點： "The original flight I listed for was canceled without any notification until I arrived at the checkin desk."
優點： "Was pleasantly upgraded from Economy to Business."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
缺點： "Need to have wifi on all their flights"
優點： "crew amazing"
缺點： "flight always late as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "only the deffective TV particularly seat 30f"
缺點： "deffetive TV..i just sleep thru out my flght"
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
缺點： "The aircraft from was showing some wear."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "早餐是粥 很棒"
優點： "Great food, service, and timeliness."
缺點： "I wish the seats were more comfortable for such a long flight."
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
優點： "Food is great!"
缺點： "Bathrooms are not as clean."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "Boarding was smooth, attendants were great, entertainment had lots of options"
缺點： "They only had this tasteless shrimp slop leftover by the time they got to me for dinner. I didn't eat it and asked for a snack after and was refused. Other than being hungry it was great. The next meal was fine also."
優點： "The Stewardesses were polite"
優點： "Cathay was able to get my luggage off the plane that I missed. They also got me out of Hong Kong later that night with a quick stop at LAX before heading home to Boston. They really went the extra mile for this weary traveler."
優點： "You get what you paid for. We paid more for similar class than other airlines, and we spent less time waiting in checking line; generous legroom and shoulder room(Airbus350). Seat slides forward while reclines. It is a good thing that seat does not recline too much that it will annoy someone behine. Food was okay but you wouldn't get hungry."
缺點： "Need healthy food: less salt, whole wheat bread, more vegi."
優點： "Superb crew and excellent service."
優點： "Service is good."
缺點： "Wash rooms are limited"
缺點： "Poor leg room, very tough for a tall guy"
優點： "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
缺點： "Delay from hk to osaka :( but understandable due to technical issues ans weather"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
缺點： "We were late leaving HK but that is all. Minor in overall scheme of the journey."
優點： "A free upgrade to premium economy - I think the flight was over booked."
優點： "We really appreciated the nice customer service we received from the check in desk!! We were able to upgrade and get our seats together- thank you! Also Cathay Pacific gave us our boarding passes straight through to our final destination which made it possible for us to narrowly make our flight once we were in Chicago. Very grateful for this."
缺點： "Our airplane had technical problems and our flight left 2 hours late, which made it very tight to make our connection in Chicago. This was very hard. We just wish that the delay hadn't been so long."
優點： "Great crew. Super friendly."
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
缺點： "A glass of wine or beer would have been lovely."
缺點： "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."
優點： "Free space"
缺點： "Layover switch"
優點： "The leg rest in premium economy should have been longer & seat should have been wider"
缺點： "See above note"
優點： "I liked that it was comfortable and they had good movies."
缺點： "The food can be a little better"
優點： "None at all."
缺點： "If they give you the seat assignment you pay for."
優點： "Good in flight entertainment, low cost, service okay"
缺點： "Bad service in terms of understanding things."
缺點： "food, comfort"
優點： "Food and cleanliness!"
優點： "The plane and crew were excellent."
缺點： "The food was very bad, not taste. Departure was over one hour late."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
優點： "3 hrs delayed."
缺點： "seat not comfortable, tray table hard to pull out, flight delayed 2 hours, flight crew didnt have immigration card (therefore had to wait in immigration line additional 25 min)"
優點： "Completing the trip"
缺點： "Timeliness of the boarding process"
優點： "comfortable, clean washroom, superb food"
缺點： "Too many process checking. Right before boarding we were all asked to stand and go outside for another checking. Blue ladies should be on the table right before passengers come for another check. there is a store but coffee and bottled water are not allowed to bring on the chair..why?"
優點： "Not much. Both flights to and from Manila were delayed. The flight out was delayed pre-boarding by about 15-min and then about 30-min in the plane on the tarmac. Leaving Manila was delayed boarding by about 1-hr and we landed about 30-min late. Philippine Airlines operation has gotten so much worse."
缺點： "Everything. From the chaos at Check-in on the Manila side from the understaffed and overwhelmed employees, to the gate control and communication with passengers at a reasonable time for the delays. Staff at MNL Terminal 2 for PA seem not to care and there seems to be no management that exists."
優點： "The plane itself was very clean and well maintained"
缺點： "Staff was rude to customers, with poor responses and a lack of customer service skills. After a long delay of over two hours, you would have thought they would've have been more understanding and accomadating. They also displayed poor communication through all stages of the flight."
優點： "Yes, my first time Philippines Airlines experience was impressive"
優點： "Yes PAL FA are always excellent and the Pilot Captain n Co Pilot really made us all safe."
優點： "Entertainment was good... boarding was good."
缺點： "Totally uncomfortable.... big guy had his legs almost on top of mine under the seat in front of me. He was so wide, his shoulders and arms were on top of my chest at some points of the journey. Bigger people should not be able to buy coach seats. They should have size and weight restrictions."
優點： "The flight crew was very good."
缺點： "We waited a long time to take off once we boarded on account of the plane not done being loaded."
優點： "The crew was great!"
缺點： "PAL requires you to subscribe to their WiFi on flights without seat back entertainment, but no instructions were given how to do this. PAL ‘s website is difficult to navigate. Plane seats are very small"
優點： "The check-in crew was very efficient and helpfull"
缺點： "Boarding was very delayed (1215am became 745am) with no announcement as to why until hours after flight should have departed. Food/refreshments was distributed but not allocated evenly. My elderly mother (the passenger) who was travelling on her own was only able to get a beverage"
優點： "The safety video shown before the flight is the best I have ever seen, highlighting so much that is amazing in the country!"
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "Nice staff"
缺點： "Literally every time I fly PAL there is some issue with delay. After boarding we stat on the plan for over an hour before we took off waiting for some other passengers. Also I was at the airport early and wanted to get on earlier flight they wanted to charge me $300 to get on a flight with many extra empty seats."
優點： "Friendly, helpful, and patient are the words that come to mind. And very pretty, if that doesn't sound too sexist."
優點： "I was updated ahead of time about the status of my flight."
優點： "take off and landing was smooth.I am particularly nervous about take-off and landing.Its my second time to fly with PAL.So I was surprised it was smooth.But after maybe 2 hours in the air,flying became shaky.I got worried.I got headache bcoz of nervousness."
優點： "Up to date and WORKING entertainment system. Ample charging options. Business class seat operation a little cumbersome and complex, but fully reclining"
缺點： "Came down with flu right after flying, again! Most likely sources are passaenger poor hygiene, poor cleaning practice between flight and poor air recirculation with inadequate filtration...hope to fix those things one day"
缺點： "Food was just okay. Nothing to rave about. Could be improved."
優點： "On time arrival"
優點： "great price. smooth & relaxed flight! No cons"
優點： "Clean and new airplane. Good screen Nice staff good space between the seats"
缺點： "Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!"
優點： "The flight was on time"
缺點： "Seats are very tight and the only bathrooms were completely at the end of the aircraft."
優點： "Comfortable, good selection of entertainment"
優點： "Nonstop route, and entertainment."
優點： "Nice music while boarding. Good food."
缺點： "We boarded early yet it took 45 minutes to take off. No complaints besides that."
優點： "Crew staff were nice and friendly"
優點： "flight, service --great"
缺點： "check in --vry problematic."
優點： "YOU NEED TO ADVISE PASSENGERS TO BRING WARM CLOTHING BECAUSE THE PLANE WAS VERY COLD DURING FLIGHT. I NEEDED TWO BLANKETS"
優點： "The price is quite competitive. That is my only reason to choose Philippine Airline."
缺點： "In the Manila Airport, once you entered into the waiting area, it would be a hassle to go to the washroom, for you have to go through the security check lineup again to go back to the waiting area."
優點： "flight update via email"
缺點： "late boarding ground crew not announcing chnages in the schedule no inflight entertainment PAL app does not work propoerly"
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
優點： "Crew service"
缺點： "No announcement for boarding and flight delayed."
優點： "The lemon butter fish was one of the better airplane meals I've ever had. Boarding was quick and smooth. Taiwanese people take the longest of any nationality to board a plane (they have a series of "pre-seating" maneuvers which cause huge backups). Despite this, the flight attendants politely humored them and were not pushy. Had this happened in the US, the flight attendants would have told them to sit down, get out of the way, and do their aisle stretching exercises and random meanders around the plane AFTER all passengers had been seated!"
缺點： "The plane was old and dirty. The flight attendants seemed more interested in gossiping with each other than greeting passengers (though one or two were very good and professional). Only one flight attendant could speak Chinese. This was not a problem for me, though it was for some of the Taiwanese tourists."
優點： "Comfortable leather seat, helpful and polite flight attendances. On time."
缺點： "Group-based boarding will be better and more efficient."
缺點： "comfort, food"
優點： "They did their jobs."
優點： "Value for money"
優點： "Crew were kind."
缺點： "The flight should offer 1 complimentary beverage like other airlines. Especially on a 4 hour flight."
優點： "I am sorry to say the first airline that I would not like for the service."
優點： "Few flight attendant were cool"
缺點： "Free luggage"
優點： "Great crew"
缺點： "Checkin lines were really long"
缺點： "Last min purchase so a bit expensive"
優點： "Nice, smooth flight, everything on time. Helpful nice stuff, all was fast."
缺點： "Overpriced baggage, no complementary drinks"
優點： "Friendly crew quick and uneventful flight"
缺點： "At check in our family was separated all over the plane. When querying after receiving the boarding passes told can’t do anything until he jestar supervisor put us in the same row. The plane was barely a third full so bit of effort from the initial staff would have helped."
優點： "The ground crew at KIX was prompt and efficient, and asked which seat I prefer (aisle or window) since I agreed to take the emergency row. I was expecting that she would just assign me random seat but at least she asked for my preference."
缺點： "I bought a croissant and muffin in-flight. Crew (except for the Service Manager) appeared serious and was not smiling. I was asked for my credit card twice since "they" accidentally voided the initial one."
優點： "Crew was polite and helpful. Trip was very short so for entertainment and food there was no need of it."
優點： "My seat was changed to a place where I don't have space to store my backpack."
缺點： "No cancellation refund for my error"
優點： "Reasonably priced"
缺點： "So lacking in cleanliness.."
缺點： "Plane was a bit old. Seats are a bit narrow."
缺點： "No basic newspapers available."
優點： "Fast Check In and Boarding."
缺點： "Totally no services for the passenger and seats are not comfortable."
缺點： "No option for on line check in Long lines at the airport check in counter Delayed departure small space on the plane"
缺點： "餐點簡單普通！在回程check In時時間等待有點久！"
優點： "Boarding was efficient"
缺點： "They charged me a high fee to check bags for myself and my wife. After all that, my bag did not even arrive in Darwin. No compensation for the large inconvenience. They won't even give you a complementary glass of water on the flight, customers are just like cattle to be ferried from one spot to another with little concern for comfort. My wife's seat would not recline."
優點： "Friendly cabin crew"
缺點： "For not so short flight luck of entertainment & meal"
優點： "The crew was nice and accommodating since my wife and I weren't seated together as requested when booking."
缺點： "Paid extra for checked bags. Had to pay for any food or drink on the flight (never heard of this before). Flight was delayed 2 hours and 15 minutes and then didn't even start boarding until well after that time...3 hours late after arrival. I get that you don't want to inconvenience two sets of customers but when I booked the 1:30pm flight intentionally instead of the 3:30pm it was really irritating to see that flight leave an hour before mine."
缺點： "Temp is so cold on board"
缺點： "Typhoon LAN was the worst typhoon to hit Japan in 40 years and I requested to change my flight since the Typhoon arrived the same day as my flight. I was told that they would not waive change fees and I lost all vaule to my ticket worth over $800. Called many times but they were not helpful. Other airlines waived the change fee."
缺點： "We bought specific seats upfront including exit row isle for hubby. However at the check in they allocated deck deferent seats which we didn't realise till we were on the plane. when I came back and asked for refund, they used various excuses and said they will not. Unacceptable customer service."
優點： "The airline was very cold."
缺點： "I was frozen for 3.5 hours of flight."
缺點： "Buy guaranteed seats and cost of taking luggage, which ends making not a good deal"
優點： "I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed."
缺點： "The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date"
優點： "One of the most comfortable and spacious airline seats I've traveled in."
缺點： "Can't think of anything."
缺點： "Super poor line up during check in Super poor staffs' hospitality"
缺點： "Sneaky baggage fees. Low allowed baggage weights. Charged for in flight soda."
優點： "Nice crew"
缺點： "Checked baggage problems"
優點： "excellent crew service"
缺點： "I did not expected have to pay MANDATORY about $50 US dollar for check in ONE Luggage for international flight from Jakarta, Indonesia to Taipei Taiwan, after all it is not a good deal anymore."
優點： "Departure and arrival were on time. The flight was smooth. Baggage was delivered all the way through which was great."
缺點： "Outrageous baggage fees. I paid over $200 USD for 2 bags. This was so much more than the actual flight itself. I was never told how crappy Jetstar's baggage policy was and I will never fly them again. In fact, it makes me bitter with Kayak even though it doesn't necessarily reflect on you. You should never recommend this airline EVER AGAIN!!"
優點： "The flight left on time and arrived on time. Those are key. One has to read the ticket terms carefully to see if you need to Add checked baggage at an extra cost. This is cheaper on line than at check-in."
缺點： "The check-in was slow. It seems that as a budget airline they save by opening the queue only 2 hrs before the flight, rather than 3 hrs. They also have only a few counters. We queued about 45 mins."
優點： "1. I was lucky enough to get the row to myself. 2. Timely departure out of MNL which is rare"
缺點： "1. Long line and wait at the check-in counter. 2. Inconsistent enforcement of carry-on weight restriction. I noticed many other passengers with heavy carry-ons boarding. 3. Extremely cramped seat. 4. The seat had strange stains."
優點： "Boarding and in flight crew were fine"
缺點： "The check in and baggage policies are so bad that the lady at the service desk said she would not fly her own airline. Our connecting flight was late so we went to the ticket counter to try to rebook and found it abandoned. At 45 minutes before departure they leave. They charged us full fare to rebook including the baggage fees. I realize that I agreed that my ticket was not refundable. However there is no reason that the bag fees are not credited for the next flight. And if they are not at the service desk they should allow you to rebook for the normal rebooking fee and not charge full price to reschedule"
優點： "The crew was nice."
缺點： "Almost everything. First off the weight every iece of your luggage. All your personal and carry on has to be weighed but their limits are lower than normal. Next they didn't take off when they say they would which is confusing, cause it wasn't delayed. But the WORST part about this flight was the seat. My God these were the smallest seats I've ever sat in. I'm 5 10,160lb not a big guy and my knees were jammed into the back of the seat Infront of me. To make it worse, my seat didn't recline! I guess my row was Infront of the exit or something and it can't be pushed back. I was miserable for 3 hours."
優點： "The plane was clean and seemed relatively new. The staff were friendly and courteous."
缺點： "The bag check agent was very friendly and enthusiastic about informing me that checked bags were not included in the very reasonable ticket cost, and that I would have to pay an additional $220 USD to get my bags onboard. Needless to say I would have never booked this flight if I had known that."
缺點： "The small size for seating"
優點： "I cancelled the trip long ago. Can you send me back the tax I paied. Thanks"
優點： "No complaints! Good value for money."
優點： "Boarding was relatively simple, and on time."
缺點： "Even though I paid for both tickets at the same time, using the same card (the tickets were bought together) my assigned seats were NOT sitting together. When I approached the JetStar staff about this, they told me the flight was full and nothing could be done. When I asked again they told me there was no way to move my seats together for this flight. I (personally) asked other people on the flight to move, and everything ended up being OK. However this was not due to JetStar staff at all. All in all, I guess I got what I paid for: I bought a cheap flight and I got bad service. Kind of expected with a budget carrier like Jetstar ."
優點： "air plane is not bad and plane went to destination at a time.It's great."
缺點： "plane is a little noisy."
優點： "Nice. I would definitely fly it again."