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優點： "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
缺點： "Nothing really other then maybe a better selection of movies but I am not picky Great flight"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "Food, service,"
缺點： "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."
優點： "The crews were very kind and helpful."
優點： "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
缺點： "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
優點： "Perfect in all aspects. Will use them again for all my flights."
優點： "Seats, movies, comfort"
缺點： "No vegetarian options"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Food was acceptable. Stewardess very helpful"
缺點： "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
缺點： "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "As expected everything was not overly done nor less of comfort and services. The food was Excellent quality and prepared with care. The airplane was new types and flew fast and smooth."
缺點： "The Kansai airport was huge and super fancy. Shere number of people were like the Zoo and its designed to move people through all the retail shops to get to my gate."
優點： "Flight was comfortable enough"
缺點： "4 stars for food and entertainment as it was only an hour flight."
優點： "Able to accommodate many dietary requirements and friendly crew"
優點： "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
優點： "Customer service was really good"
缺點： "The food always makes it hard to eat anything the next day."
優點： "Great service"
優點： "the staff"
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "The movies they offered."
缺點： "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."
優點： "As usual A1 service all the way!"
優點： "The crew Service"
優點： "The friendliness of the crew and the comfort of the seat + size of the screen"
缺點： "Possibly more food options could of been better, only had western or Japanese option"
優點： "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"
優點： "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
缺點： "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
優點： "Flight attendants provide fantastic service with a smile. Business class meals are top notch."
優點： "Once again the service from the flight attendants was perfect."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
缺點： "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."
優點： "The cabin crew was professional, friendly and courteous. It's always refreshing to fly an Asian airline for the impeccable customer service. The 787 left me with minimal jet lag. The odd shaped pillows provided great back support."
缺點： "The seats were comfortable but old fashioned. The WiFi was spotty and it would have been nice to have Asian food options."
優點： "leg space was better than with other companies"
優點： "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
缺點： "Nothing! No complaints here"
優點： "Asian vegetarian meal"
缺點： "limited rest room facilities"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "excellent foods and services, spacious seats, crews speak english, flight is landing is smooth"
缺點： "seats need a bit more padding"
優點： "JAL ' service is nice."
缺點： "I didn't like MSG in food."
優點： "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
優點： "Friendly staff"
缺點： "only drink provided but no snack"
優點： "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
缺點： "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."
優點： "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
缺點： "Long, long flight, not much leg room."
優點： "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"
優點： "Clean and comfortable."
缺點： "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."
缺點： "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."
優點： "The seat was great."
缺點： "Overall, it was a great experience. Boarding is very fast compared to US airlines."
優點： "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."
優點： "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
缺點： "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."
缺點： "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
優點： "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
缺點： "Not much"
優點： "Attentive and friendly service, good food, fairly spacious seat."
優點： "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
優點： "The food and the very friendly and courteous flight attendants."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
缺點： "We left late."
優點： "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
缺點： "No problems."
優點： "Good service"
缺點： "baggage was broken."
缺點： "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
優點： "It was fast and the crew got right to it as far as take off and getting home."
優點： "It was a fast flight, the crew was very accommodating and it was very comfortable."
優點： "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
缺點： "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
優點： "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
缺點： "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
優點： "The plane wasn't that full so I had a lot of space."
缺點： "the seat itself is still uncomfortable to put in the extended position to relax. Plus the headrest doesn't move very well so it's hard to get a comfortable head position when trying to sleep. The crew took forever getting everyone on the plane I have no idea why it took so long considering they're worn so many people on the flight. The food wasn't very good except for the marble loaf."
優點： "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
缺點： "Food choices very limited, and quality is sub-par."
優點： "Attentive and polite staff. Comfortable planes. On time flights."
缺點： "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."
優點： "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
優點： "Food was good also"
優點： "Very good experience with ANA."
缺點： "Food was ok and limited entertainment"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
缺點： "Width of the seat for me was bit tight when in a flat bed position."
優點： "The crew is awesome and food is quite good"
缺點： "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
優點： "Very comfortable plane and excellent service."
優點： "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
缺點： "Cabin is bit old, seats don't recline enough, smells musty."
優點： "The service, the professionalism, and the wonderful Dreamliner Boeing 787 aircraft"
優點： "The friendliness of the crews and the cleanliness of the rest rooms."
缺點： "The delay before taking off."
優點： "ANA is always on time and the crew is always attentive."
缺點： "The plane used for this flight was small for me. I am 6-4 and there's not as much leg room as in the larger planes. I always have to order fruit because the meals are only Asian style dishes. I would be happy with a sandwich."
優點： "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
優點： "Good food and service"
缺點： "Delay too much time"
優點： "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "Crew and service was awesome"
缺點： "Not enough choices of entertainment"
缺點： "Very nice services"
優點： "Messed everything up!!!"
缺點： "Messed everything up!!!"
優點： "Service was amazing."
優點： "Excellent in every way"
優點： "The flight got me home."
缺點： "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."
優點： "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
優點： "Best service ever provided by an airline"
優點： "Crew is always awesome on ANA flights"
優點： "Flight attendants were very nice on this modern 787. It was a pleasant easy flight."
優點： "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."
優點： "Flight crew were amazing! Very hospitable and attentive."
缺點： "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
缺點： "I was not happy with the meal. The taste and appearance are not satisfactory"
優點： "Very professional."
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "The stewardesses could carry more smile when serving, a bit cold."
優點： "Perfect Landing."
優點： "I saw Sanrio, the character goods all over like pillows and meals, which was good for Sanrio lovers."
優點： "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
缺點： "Boarding time always seem to slip a few minutes lately."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "Was asked to put away iPads while other passengers kept out their iPhones- told the iPad mini was "too large to keep out" and asked to put in the seat back pocket for safety."
優點： "Departure time"
缺點： "Meal was not good at all."
優點： "I cannot say how much i enjoyed eva air. The stewardesses were wonderful the people in taipei i dealt with were fantastic."
缺點： "The woman i had to deal with in seattle at the ticketing desk was an absolute nightmare. Im heartbroken i dont remember her name because i would happily name her. Everyone else was perfect. The fella helping me even said "i am so sorry, she is awful and makes me very nervous. I will probably fly asiana from now on just so i do not have to deal with her."
缺點： "Delay for 1 and half hour"
優點： "I like the staff, they were helpful and kind."
缺點： "I having to wait to use bathroom."
優點： "Everything amazing"
缺點： "the boarding was a mess because there are two very close schedules in 12am"
優點： "Nothing to like about."
優點： "All good except...."
缺點： "The seat reservation made on line was not honored upon check in. Had reserved an aisle seat and got stuck in the middle"
優點： "Comfortable seats with adequate room all around for economy seats. Crew was hard working and responded to whatever requested. Entertainment system was great, great selection of movies, music and games to keep me occupied for my 10 hour flight."
缺點： "Only negative would be the mediocre meals otherwise great flights, great experience."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Punctual and comfortable flights. The lounge at KIX & TPE are both excellent."
缺點： "The quality of food on board needs to be improved. It is best to get a good meal in the lounge before boarding."
缺點： "Person in front of me reclined their seat to far and made it very uncomfortable"
優點： "Staff was very helpful. They went above and beyond."
缺點： "I traveled with EVA in March and October and ate the same snack in both trips."
優點： "Clean and efficient. Catered to our needs. Definitely would travel them again."
優點： "People very friendly and the flights were on time"
優點： "Everything was wonderful."
缺點： "I can't think of anything I didn't like."
優點： "Seat is wide enough"
缺點： "Some crews are stress as I could see it in their facial expression"
缺點： "One was too warm"
優點： "I like everything nice servuce"
優點： "Organized and timely boarding . Agents pleasant and smiling"
缺點： "Please update more new movies and musics"
缺點： "It was too warm on the plane."
缺點： "Small sits."
缺點： "The 6 hours layover"
優點： "On time"
缺點： "Can't complain"
缺點： "there's not much choices in the tv shows.. there's none like my favorites reruns of Friends and law & order episodes. and more hollywood movies pls evenntho old"
優點： "I like EVA because they were very kind."
優點： "All crews are so nice in the plane!!! It's our first time with my family! Definitely I will choose eva airlines for our next trip soon!"
優點： "Comport and fast"
優點： "Crew was very interactive with my 2 year old."
優點： "I liked everything. The crew was nice, there was leg room and if people wanted they could watch a movie. There was a nice small meal even though it was only an hour flight."
缺點： "Well, I'm not exactly sure. I understand why there were many different languages for the announcements. English, Korean and Japanese. Even though that stops what you're doing on the screen, it can't really be helped, unless they know which language each person prefers in each seat and programs the message to only play in that language for each individual seat."
缺點： "I purchase the ticket for the business class however the ticket cannot claim mileage for the business class status as they informed that my ticket was issue with the U class and seem to be i just got the upgrade. This is really unacceptable, i will not purchase the ticket from Kayak again"
優點： "I liked that I was able to get back home."
缺點： "Everything. There was no organization when boarding, the crew denied me food when I woke up from my nap. Not foreigner friendly at all. The crew was not attentive and I needed to keep calling them for service. Not mindful that this is a long trip."
優點： "Crew was very helpful and kind."
缺點： "Improve entertainment.. more shows with subtitles ."
缺點： "The crew didn’t help on putting my carry on luggage into the overhead cabinet, I’m not tall enough to do this so I dropped my carry on luggage on the floor. Luckily didn’t hurt any people and a Hong Kong lady helped me on this. Besides, One of my luggage was missing, I’m still waiting for them to let me know where my luggage is. This is the first time I took Asiana Airline, according to all those bad experiences, I doubt whether I’ll take Asiana Airline again."
缺點： "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."
優點： "Great crew and food on-board"
缺點： "Boarding process was disorganized"
缺點： "Late landing, and it was a mess boarding the plane. Also, I could hardly understand the flight attendants, they need to speak English better."
優點： "Staff and flight crew were all really nice, very professional and attentive. Decent range of video/movies available. 2 meals - ok"
缺點： "Delays on both legs of flight- significant and multiple delays from jfk to icn... made the experience not so great, as my daughters 1st time flying this didn't help - and no compensation at all. Emails and notifications not in english! Not given an actual reason for flight delay. Seats VERY uncomfortable, might as well be no cushioning on the seats in economy. With such long flights you would think that an airline would want even economy to be somewhat comfortable sitting for 14hrs or more"
優點： "The pilot from Korea to Manila was terrible. He maneuvered the plane so abruptly that me and my daughter threw up which we normally don't. And the landing was bad too"
缺點： "See above"
優點： "A wonderful airlines, IMHO. I cannot give any complaints about it. The airline crew was really helpful. I cannot rate the meals because I only had drinks on but legs of flights."
缺點： "Big delay for more than one hour."
優點： "charming efficient staff"
優點： "Good service"
缺點： "Food was okay"
優點： "Business class seats are a lot more comfortable than earlier versions."
優點： "I love the friendliness of Asiana Airlines crew. I know I will have what I need to travel comfortably."
優點： "Excellent crew"
缺點： "Very uncomfortable seats."
優點： "The seat layout"
缺點： "The seat belt very short on one side hard to operate"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "Food is good"
缺點： "Not enough movies/TV screen angle is not good when seat in front is reclined all the way."
優點： "Food is good"
缺點： "Not enough movies/TV screen angle is not good when seat in front is reclined all the way."
缺點： "I don't like the first come first serve boarding system its chaos out there"
優點： "On time. Decent food for a 2 hour flight."
缺點： "Plane a bit on the old side."
優點： "다른 항공사 비행기에 비해 좌석이 넓은편임. USB 포트는 기본에 콘센트까지 있어서 놀람. 엔터테이먼트는 주로 한국 방송들 위주였던듯."
缺點： "아시아나 기내식 괜찮다고 들어 기대했으나 싱가폴항공보다 별로였음. 비빔밥에 단무지2개 계란말이 한조각.. 싱가폴항공은 비빔밥에 김치도 주는데.. 그리고 밥 다먹고 빵 먹는다고 식기 걷을때 나이프랑 컵을 못 냈는데 다시 가지러 안옴..-_-;; 캔이랑 컵이랑 다 가지고 있었는데 다시 수거하러 와야하는거 아닌가..?"
優點： "The crew was friendly and helpful."
缺點： "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
優點： "Good leg room, clean aircraft, short flight. I'm 6'2" and had good leg room. All you can ask for on a fairly short flight."
優點： "Good service, boarding on time, got to destination earlier than expected"
缺點： "The air conditioning wasn't quite working, maybe the plane was too old"
優點： "The crew was very kind and helpful. They always had a smile. The food was delicious too."
優點： "Helpful staff who regularly cleaned restrooms."
缺點： "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."
優點： "Great service. Good meal."
缺點： "Slight delay of 1 hour, late inbound aircraft (weather)"
缺點： "A crew never gave me my can of soda"
優點： "The chair was comfortable. The flight was smooth and on time. The food was good. The entertainment was too good (although I didn't use it) The airport is good."
優點： "The headphone jack was in the seat in front, not in the armrest; slippers were passed out"
缺點： "The plane got hot half-way through the flight."
優點： "Overall, most liked - food"
優點： "The food was good, and the crew was friendly. Boarding was on time."
缺點： "No leg room, no in flight entertainment."
優點： "the service was amazing and the stewardesses so very attentive and polite / this was perhaps the airline with the best service i have ever had in economy class // i also like experiencing the very authenic korean food that was a choice at each meal //"
缺點： "the films and tv shows were a bit limited in selection but varied enough and were of good enough quality that i found myself kept entertained during the long flight /"
優點： "Entertainment options were great. Recent, good movies available."
缺點： "It was a pretty uncomfortable thirteen hour flight. Just not enough room. The food wasn't great but I guess that's to be expected. Crew was oddly stringent about windows being opened or closed as well."
優點： "The crews"
缺點： "Seats were very uncomfortable."
優點： "Service is good"
缺點： "There is so much of delaying and layover"
優點： "Staff was friendly"
缺點： "The meal selection and seats are not comfortable. It would be nice to have wifi and phone chargers on all flights"
優點： "Crew was excellent - very kind, friendly, efficient, and provided wonderful customer service. The food was good, seats were comfortable. I'll definitely fly Asiana again, when I'm in the region."
缺點： "There was no obvious way to request a special meal using the AsianaAirlines website."
優點： "Service is good."
缺點： "Trying to make everything online and was not being able to make it easily. Confused in infirmations."
優點： "Plane was very old, entertainment system old video and loop model; headrests not flexible, cramped quarters all round."
優點： "as above"
優點： "Crew, food, boarding"
缺點： "There was no electrical outlet or USB port to charge electronic devices. The entertainment system was not working properly. Some movies were working and other did not work at all."
缺點： "Leg room for 6 footer and above person is tight"
優點： "The crew was very nice"
缺點： "Softer seats more wholesome videos"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded."
優點： "The whole service went smoothly without rushing."
缺點： "The original flight I listed for was canceled without any notification until I arrived at the checkin desk."
優點： "food was good"
缺點： "I don't like cameras spying on us. More leg room."
優點： "Service, food, excellent. Most of all, the new entertainment system & window in bathroom!"
缺點： "1. Business class crew stomped around the cabin, making it noisy, and woke me up constantly. 2. Gallery is very loud and badly situated in business class. 3. Chair itself is old & although it’s lie-flat, makes a very uncomfortable night’s sleep."
優點： "Was pleasantly upgraded from Economy to Business."
優點： "Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better."
缺點： "I booked a window seat, got a middle seat."
優點： "BC middles seats are good for couples and one of the better laid out BC’s. Service was good but maybe not as JAL, ANA, or SQ."
缺點： "The console storage/center tables was splattered with coke or coffee and was not properly wiped down during cleaning."
缺點： "Food. The blankets and pillows were dirty and smelly. Seats are old."
優點： "Everything’s was fine."
缺點： "5 hour last minute delay."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "The crew was wonderful. Very polite and professional. The movie selection was the best I had ever had.......great job there!"
缺點： "I am 6-4, so I always struggle with comfort. My legs cramp and my back aches. The meals look good and I even try them sometimes, but me and airline food seldom work out."
優點： "only the deffective TV particularly seat 30f"
缺點： "deffetive TV..i just sleep thru out my flght"
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Service is up to par. Seat is good. Enough legroom. Smooth flight"
缺點： "The meal is awful. Not enough meal options. No menu handed out to the passengers. There are only two meals for 11 hours flight."
優點： "Service, Luggage handling"
缺點： "Flight was delayed, Boarding was haphazard, Food was ok at best"
優點： "Quick check in. Courteous."
優點： "Lots of room, excellent service, decent food. Boarding was uneventful as was the flight itself. We were late taking off, but made up time and landed on time. Only had 1 hour 25 minute layover so was a bit concerned."
缺點： "Cathay Pacific doesn't do a beverage service before serving dinner. I find it odd to get served a cocktail after the first course is served."
優點： "Good customer service."
缺點： "Could have used one more snack and more water although should have maybe asked. Dinner was good though."
優點： "Flight was not delayed"
缺點： "Economy seating needs more leg room. Carry on baggage weight is just 15 lbs."
優點： "早餐是粥 很棒"
優點： "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
缺點： "My check in bag was lost. Hope to get it back in the next few days."
缺點： "They don’t offer enough food on a long flight"
優點： "Great customer service."
缺點： "On time - all good."
優點： "The flight attendants we're so kind and polite. They worked very hard to be helpful to everyone on the plane."
優點： "The flight attendants were professional and attentive."
優點： "Really good service, food, and entertainment."
缺點： "Should have WiFi on plane for long flights like mine (16hours +)"
優點： "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
缺點： "Delay from hk to osaka :( but understandable due to technical issues ans weather"
優點： "Very clean everyone was nice, easy getting on and off flight"
缺點： "Movie and tv selection pretty bad! And seats not comfortable compared to the longer Cathay Pacific flight I had just taken."
優點： "Good flight. Crew busy but pleasant."
缺點： "Difficulty hearing announcements - I have a hearing deficit - so it was hard to know what was going on. Wish there was a coffee/tea service before landing after 15-hour flight to Chicago. Crew kept windows dark until 1/2 hour before landing."
優點： "The economy seats where comfortable even with a15 hours flight , food was great and warm.Crew were very helpful"
優點： "A free upgrade to premium economy - I think the flight was over booked."
優點： "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
缺點： "The number of ads before in flight entertainment could start (i.e. movie), but that's a trade off I'm guessing, so not a big concern."
優點： "I had two flight crew that went out of their way to exceed my expectations on my BKK to HKG flight. One was the onflight manager, Bingo, and the other was the flight attendant, Carol. They are a testament to Cathay Pacific, and they should be acknowledged for their exceptional customer service!"
優點： "The crew was excellent and helpful."
缺點： "Some seats could not be made upright and passengers had to move around during landing time. While serving food, it took close to 2 hours to start serving everyone and the pre-ordered meal was served. Very delayed."
優點： "Service and courtesy"
豁免更改費用。 搜尋大阪 關西國際機場出發的彈性機票