優點： "I only like the hand sanitizer and a mask that gave us"
缺點： "The food they service was bad"
優點： "After we missed our flight, we were provided with terrible customer service."
缺點： "We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend."
缺點： "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
缺點： "I didn't fly, they opened counters late"
優點： "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
缺點： "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
優點： "The crew is phenomenal"
缺點： "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
優點： "They try hard and have 90% sorted . Ground crew great checking in easy and planes are modern and comfortable"
缺點： "Same problem as the first segment (see above)"
優點： "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
缺點： "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
缺點： "customer service needs upgrading"
優點： "Great flight"
缺點： "It was fantastic"
優點： "Turkish airlines is better than all airlines I have used."
缺點： "The entertainment system could be more user friendly. Navigating the movies could be better. I'm not complaining, however. All in all, Tk is very good."
優點： "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
缺點： "everything was very well done"
優點： "We didn't crash"
缺點： "Took too long. Build a transporter!"
優點： "I had an aisle seat that was the emergency exit row so I had excellent leg room. It felt that flight attendant was apologizing personally that they ran out of pasta before they got to my row and wanted to know if beef was okay to eat. Even for the short distance, the entree was more than what I expected on a short flight and in coach. Again the customer service was amazing."
缺點： "Nothing that comes to my mind."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "The space between the seats were narow"
優點： "Friendly accommodating staff, good food, quality entertainment"
優點： "They are literally the BEST airline I have every flown! All the crew are so nice and it is their policy to give you all of the comforts - pillows, blankets, headphones, drinks (including alcohol), movies, musics, games, meals, snacks and probably more! I don't think they have a way to take money! This was the best flying experience I have ever had! The plane itself was also very nice. There was touchscreen in front of me with all kinds of entertainment plus a USB charger for my phone. They also made sure the closest connecting flight folks had gate attendants waiting for them. The service is phenomenal all the way around!"
優點： "Good food and service"
優點： "Great experience for my first international flight."
優點： "The flight attendants were lovely, I really like the fact that they were friendly and made me feel safe!"
缺點： "My luggage didn't arrive in Atlanta and when I called to inquire about it , the lady I spoke to didn't have the info. She seemed ignored when I told her they said it was supposed to be here earlier."
缺點： "Delay both ways"
優點： "I am not blaming the airline at all for these inconveniences."
缺點： "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"
缺點： "Great experience"
優點： "Crew was very nice. I got my special meal. I am very thankful for it."
缺點： "Kosher food was ok"
優點： "Employees were very helpful. Service was great."
缺點： "One of my luggage bags was left behind and it needed to be shipped to my home 4 days later."
優點： "The lounge was great"
缺點： "They lost my bag for 4 days while i had a 7 hour stop over meaning they had sufficient time to arrange for it."
缺點： "Flight was cancelled and I haven't been informed about it AT ALL, only when I arrived to the airport. At the Turkish desk, they didn't manage to book me on another flight, so I had to purchase extra two tickets for approx. $600 from two different airline companies. BAD! BAD! BAD! From both Kayak and Turkshit airlines!"
優點： "Cabin/ground crew was professional, nice."
優點： "I always enjoy flying with Turkish airlines because the service and care is exceptional !"
缺點： "The security at the airport is a little too much. Once we landed at Istanbul we went through a security check point which took about 30-40 minutes. I barely made it to my connection flight . Then I went through another security check before boarding the plane. Unnecessary in my opinion"
優點： "Love the entertainment choices, behind able to watch while seasons of TV shows, new movies. Makes the time pass easily."
缺點： "When you are doing a long flight, you don't want fruit to be the only choice for dessert. It's hard enough being gluten free but to find that nearly every airline just thinks that fruit is acceptable is disappointing. They did provide a gluten free bread roll rather than the usual rice cakes but on two recent legs, didn't heat it. When I told the flight crew the second time that it is inedible when not heated, he was great and said he would do that. And it is nice to eat grilled vegetables which are delicious but sometimes particularly on a long flight, a bit more variety is needed. Turkish Airlines is excellent but fixing this would make it great."
優點： "I like that two meals were served, beverages were available as well as snack throughout the flight. Each seat had its own television and option to watch a movie, TV show, or listen to music."
缺點： "There were too many announcements being made when they could've combined them. It was disrupting to those watching or listening to something."
優點： "This was the return flight I skipped base on the horrible customer service I received on the first leg of the flight."
缺點： "The bording process, the customer service and attention."
優點： "Landed at right time."
缺點： "Check in service at SFO airport was really poor. Leg space is not good."
優點： "Food, kit with slippers etc, movie choices, food"
缺點： "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."
優點： "The entertianment and food was excellent."
缺點： "The cabin crew seemed like they were on drugs. They gave us food and collected the trays 2 hours later. First time ive ever experienced this with turkish airlines."
優點： "Comfy plane overall, good and entertainment was good!"
優點： "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
缺點： "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
優點： "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
缺點： "Toilettes were a bit messy, already after 2 hours. The screen of the entertainment programme is too busy to find things"
缺點： "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
優點： "Prompt service throughout."
缺點： "Would have preferred gate departure and arrival."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "Security going from venice to Istanbul then israel could have been better"
缺點： "My entertainment system did not work and the crew did not do anything to try to fix it"
缺點： "The touch screen did not work properly"
優點： "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
優點： "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
缺點： "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
優點： "The plane ✈️ itself the attendants . The entertainment on board. Really great"
缺點： "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
優點： "The crew was very kind"
優點： "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
缺點： "I flew economy and all was good and appropriate to the level."
優點： "Food was great, enjoyed watching videos, staff very profession and friendly."
缺點： "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
優點： "The crew were excellent and seats were comfy."
缺點： "Headphones for the entertainment centre.could have been better. Sound quality not great."
缺點： "Flight got cancelled"
優點： "Newer plane, crew was amazing, seats were adjustable"
優點： "Boarding was quick and flight was calm"
缺點： "The coffe and breakfast."
優點： "Food and service"
缺點： "Working wifi would be good. Better A/C. More comfortable seats"
優點： "Very friendly crew and on time with no problems."
缺點： "We were told they were holding our flight, we ran 3 terminals and they’d already left."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
優點： "Seating is tight. The crew was great !"
缺點： "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
優點： "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
缺點： "No downsides at all"
優點： "The crew were amazing and the flight was very smooth."
缺點： "Keep up the good work"
缺點： "No reading light in my seat..."
優點： "Everything is alright"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Gaps between seats are very narrow."
缺點： "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
缺點： "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
優點： "Restrooms clean, decent food and drink, nice cabin crew."
缺點： "No complaints"
優點： "Snooth and efficiënt with a KLM service"
缺點： "No entertainment"
優點： "Great on board service from a very professional crew."
缺點： "Can't think of a thing."
優點： "The leg room, was surprisingly roomy"
缺點： "The food and that there was no entertainment."
優點： "Overall everything was ok."
缺點： "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
優點： "Flight crew was fine. Food was good."
缺點： "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "The food and the punctuality"
缺點： "The technology in interteiment is not touch screen"
優點： "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
優點： "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
優點： "Crew was very helpful.food"
缺點： "Food was not upto the mark."
缺點： "old plane, tight and uncomfortable"
優點： "Wider seat than most business class"
缺點： "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
優點： "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
缺點： "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
優點： "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
缺點： "What is there not to like about KLM? I cannot find anything."
缺點： "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
優點： "Speed, crew, and reliability."
缺點： "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
優點： "The cabin crew were fantastic and funny"
缺點： "Tiny seats"
缺點： "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
優點： "Spacious cabins, friendly service"
優點： "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
缺點： "55 minute delay was not welcome."
優點： "The crew was very nice and helpful."
缺點： "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
優點： "No entertainment or food needed on a half hour flight. Otherwise excellent."
缺點： "Fewer entertainment options than the delta flight. I got excited with that first flight."
缺點： "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."
"AA is getting worse each month. The rank and file staff and cabin crews are down-right nasty and rude. They need to stop worrying about curing all of society's ills and get back to flying planes and doing it with a smile."
優點： "The seats and plane condition were fine, however the crew was swearing and unprofessional."
缺點： "No snacks available."
優點： "The flight left on time."
缺點： "No food, very few drinks."
優點： "It's American you know what you get"
缺點： "No room as always but you have to wear a mask next to another mouth breather and they still keep it hot!"
優點： "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
缺點： "My 1 hour layover turned into a four hours past 2am arrival."
優點： "The crew did great"
缺點： "During covid-19 they are not even attempting at providing a modicum of social distancing. Every seat in both of my flights was completely filled, meaning that we were squished up next to everyone despite any efforts to stay 6ft away from each other in the airports. Many passengers were wearing their masks incorrectly (not covering their nose, TAKING OFF THE MASK TO SNEEZE) and were not being asked to wear their mask properly by staff. I felt completely unsafe and won't be flying American again until there is a vaccine for covid."
優點： "Very timely and efficient"
缺點： "Seats are really small"
缺點： "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"
缺點： "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"
優點： "Comfortable seats and functional entertainment"
缺點： "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."
優點： "The atención"
優點： "Good flight"
缺點： "Nothing. Process was smooth"
缺點： "Seats could have been better and inflight entertainement missing"
缺點： "The service from the check in desk to the stewardess"
缺點： "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"
缺點： "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"
優點： "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
缺點： "excessive wait and shuttling."
優點： "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
缺點： "not much selection for in-flight food and nothing for entertainment. Rosario"
優點： "Nice flight"
優點： "Good job of the tripulation"
缺點： "Audio of Entertainment, maybe was the headphones, but was not good"
優點： "Everything was on time"
缺點： "Jetblue Have a miserable attitude to their customer"
缺點： "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"
優點： "Not much"
缺點： "Big hassle trying to get on an earlierflight ehich originally booked."
優點： "Reasonably comfortable seat. Nice crew"
缺點： "I had a screen with excellent selections but the audio didn’t work. They reset it twice but nothing. Started watching a movie with CC but 40 min in it ‘died’."
優點： "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
缺點： "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."
優點： "One of the flight attendants was nice."
缺點： "AA is now trying to save money (presumably) by doing like Delta: forcing half of us to connect in Charlotte. Unfortunately, the Charlotte airport is not ready to accommodate so many people. The airport looks like it is being renovated, which is fine, but there is no tape/cones to mark off the renovated areas from the walkways. You literally walk through dirt and construction sites. I didn't even think that was legal in the US?! Anyway, maybe it will be worth it once the renovations are complete, especially if AA is going to use it as a hub."
優點： "Not much."
缺點： "The flight was late due to maintenance and caused us to miss our connecting flight to Chicago. American Airlines customer assistance at the airport was absolutely terrible. They were rude and inconsiderate as they kept suggesting to fly standby. We shouldn't have to fly standby when it wasn't our fault why were late. They told us our bags would be ok going to Chicago and they we would make the flight, but we did not. I do not know why didn't wait for us considering there were 8 others that also missed the connecting flight. We had to fly to Denver and stay overnight with no luggage and catch a 7:00am flight to Chicago. The last surprise I received was my damaged bag when I got back to Chicago. Thank you for making this trip memorable in a terrible way. I will never book or recommend Kayak or use American Airlines again."
優點： "Great movie selection, food was good and crew was amazing"
優點： "Normally a kayak super fan"
缺點： "Missed first leg of a return flight to london. Was given no options for rebook and my RETURN flight was also cancelled. Iberdola flight operated by American, ticketed by airfare.com. I've never heard of a product where you have to consume one piece in order to be allowed to consume the other you already bought. Legal basis seems very suspect. Do not fly with airfare.com and be wary of kayak vendors unfortunately."
優點： "The boarding process was easy and the crew was great."
缺點： "Other passengers were annoying. One guy was listening to a baseball game on his phone at full volume on the plane during boarding. Another kept hitting the back of my seat playing a game on the entertainment system. And a flight attendant let a guy stay on his phone, while we taxied for takeoff, having the douchiest conversation in history."
缺點： "Lost my luggage and flight delayed"
優點： "excellent from ticketing to depaning"
優點： "They moved me to a seat of my choice because I was in a middle seat with a infant."
缺點： "Nothing in particular"
缺點： "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."
優點： "GSP easy to navigate- easy option for WNC travelers"
優點： "Boarding, crew"
缺點： "entertainment, 1st luggage payment"
優點： "On time, clean plane"
缺點： "A biscuit for snak"
優點： "It was on time and the crew were good"
缺點： "Padlocks being cut of our luggage with no explanation!"
缺點： "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."
缺點： "Haven't taken it yet!"
缺點： "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"
優點： "Same as above."
缺點： "They charged me for my baggaged. Said it wasnt included with the ticket"
缺點： "That there is no internet"
優點： "Getting there"
缺點： "Waiting 2.5 hours bc flight attendant didn't show up"
缺點： "Trip was delayed by 3 hours, terrible service, many annoying checks and customs. Uncomfortable seats, on flight bad service and late flight times."
優點： "My back is probably even more worst than what it is ,I had poor back support...u had to sit up the wholetime and no pillows.Wish you all had reclining seats and a Lil pillow or something.Everytime I travel I'm never comfortable sleeping,if the trip is far."
缺點： "The seats,no cushion ,no pillows."
"On time departure and early arrival. Luggage retrieval was quick on arrival in Newark."
優點： "Entertainment is great and the crew is always super friendly"
缺點： "Food. Comfort"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Newer movies on the plane"
缺點： "Seats are extremely limited in space. I know it’s not only United but I’m an average sized guy and a 4 hour flight is a challenge."
優點： "United was great."
缺點： "DCA is a total disaster. Avoid the airport at all costs. The metro is shut down and everyone is competing for very expensive cabs and ride share. Terrible. Worth it to go to Dulles."
優點： "Seat uncomfortable and not even a tv"
缺點： "The entertainment"
缺點： "Sits not suitable for long distance travel"
優點： "Overall uneventful flight"
缺點： "My seat's audio jack didn't work"
優點： "Great service loved how the kayak app updates gate changes. Awesome feature"
缺點： "Airline delayed a bit. Nothing wrong from kayak."
優點： "The best thing about my flight was that it was really empty so I was able to change to a better seat. Everything was quick and easy."
優點： "Almost on time."
缺點： "Should have 1 free check in luggage to Mexico."
優點： "fast take off and good service."
缺點： "Food and boarding"
優點： "Everything about customer service was great, unfortunately both fights got delayed making it for an extremely long day."
優點： "flight left on time"
優點： "I'm very upset that an earthquake in our destination wasn't enough to cancel! Thank goodness I didn't end up going Friday because they had another earthquake Saturday!"
缺點： "The fact that the airline wouldn't refund my money despite a natural disaster in the area we were flying to!"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Crew ignored me, did not offer me refreshments, did not respond to my greetings"
優點： "Not much except crew on board was polite"
缺點： "Delay and bad service at Dulles airport"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "The seat did not recline and the smell very bad"
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Flight landed forty minutes early."
缺點： "Someone (not TSA) broke into my suitcase, went through the contents and stole a necklace I purchased on vacation. It must have been done by United Airlines ground crew, most likely at SFO. The zipper of the suitcase was partially undone as the suitcase came off the carousel and a hairbrush fell out. However, it wasn't until I got home that it was obvious someone had rifled through my suitcase. Everything was a mess. I'm very disappointed and will hesitate to fly United in the future."
優點： "Boarding was fast. Crew was nice. Comfort was as comfortable as common commercial airplanes can be."
缺點： "That meals were not included and a glass of wine was like $17"
優點： "We got on time to destination"
缺點： "In flight entertainment was paid! And we had to wait 30 minutes before getting out of the plane"
缺點： "I don't like this trip at all, when my mom arrive to make her check on they charge her 25 dolares for her firs baggage, when it was always free, it is not about he money it is about they didn't tell when you buy the ticket and she is 70 years old, she just have with her the necessary thats why I pay for her trip"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "I was traveled no with my wife and my son to Des Moines andI documented our 3 bags in Mexico City and "the first surprise" was that they charged in Mexico n I he front desk about $27 USD per bag...it seemed that the bags were also passengers and " needed to pay"... The big other surprise was when we got to Des Moines and realized all the bags were opened!...my wife's jewelry was stolen!!!! UNITED AIRLINES SUCK!!!!!"
優點： "Movies on personal device"
缺點： "No food, just some pretzel, no entertainment for free, no space fir the carry on, the flight attendants were absents,e flight was delayed, they were no organized embarking the plane. United everyday is getting worst. I am gonna try not to fly with them anymore."
缺點： "I am furious with Kayak. I bought online 1105 am flight and it switched me without permission. When I arrived at airport and realized what happened I had no choice but to pay 150 USD to return it to my original purchase. Kayak owes me 150 USD. Thank You"
優點： "Super effiecent and time save to get home."
優點： "Just great"
優點： "The crew was friendly & responsive. The snack options were good & I got the whole can of Ginger Ale, without asking! Overall, a pleasant experience."
缺點： "Uncomfortable seats. Crew did not stop talking on the speakers"
缺點： "I took forever to have my suitcase coming from the carrousel, almost missed my flight Denver."
優點： "The airplane stuff was real charming, tho the fly got delayed it wasn't united' fault it was a mechanicall problem and they solve the problem real well and eve get us a hotel"
優點： "Plane arrived earlier than expected to destination."
優點： "The free entertainment"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "The service"
缺點： "The fact that a 3.5 hour flight to MEXICO didn't have tequila or mexican beers. c'mon. Really? The food choices were just a joke."
優點： "Everything was great!"
缺點： "The flight left early cause the storm and I had to spend the night at the airport."
豁免更改費用。 搜尋墨西哥城飛往台北市 臺灣桃園國際機場的彈性機票