MEX - TPE
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 27,113或更低的來回機票價格。
- 一般而言，出發前0天可以最低價格預訂從墨西哥城國際機場飛往台北 臺灣桃園國際機場的機票。
缺點： "No movies"
優點： "Korean Air was amazing. Very comfortable, hospitable, and punctual."
優點： "Too hot onboard"
優點： "Lovely crew."
缺點： "The seat needs more support very uncomfortable"
優點： "The 2nd flight plane was alright"
缺點： "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
缺點： "Movie selection was a tad bit small"
優點： "I liked sleeping"
缺點： "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
優點： "Yes, we were unexpected and surprised being upgrade to premier class"
缺點： "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
優點： "Services from the crew and the seat are what expected being in eco-normic class."
缺點： "can upgrade or afford to go by at least business class"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable."
優點： "Great service and a very friendly crew."
缺點： "The food was ok, average and nothing special."
優點： "Preference given for those requiring extra help boarding"
缺點： "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
缺點： "Great value ,excellent and friendly service."
缺點： "No, all good"
優點： "Great leg room even for tall person. Food is good and there's enough choices."
優點： "Good service, 6 hour flight with 2 free meal!"
優點： "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
缺點： "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
優點： "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
缺點： "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
優點： "Crew, food, comfort, entertainment and many good things"
缺點： "I love everything"
優點： "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
優點： "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
缺點： "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
優點： "From boarding to meal to disembarking, Korean Air does it right. They are attentive to your needs and provide excellent customer service."
缺點： "On this particular flight, a nice glass of white wine would have been nice but they had beer instead. I survived. Additionally, an upgrade on their earphones would be nice. Their sound quality is not the best."
優點： "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
缺點： "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
優點： "Same as above."
優點： "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
優點： "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
缺點： "We boarded late but the communication was good."
優點： "Great legroom. Food better than last Korean Air flight a few years ago."
缺點： "Changed to smaller aircraft, last row in the aeroplane."
優點： "Comfortable flight with a nice crew. An overall good experience."
缺點： "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
優點： "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."
缺點： "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
優點： "The crews"
缺點： "Toilet floor was wet and dirty."
缺點： "They need to offer more water on the flight. Had to keep asking."
優點： "Very professional crew good service"
缺點： "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
缺點： "A long delay for weather, adding 2hrs to our trip. If traveling in the winter be prepared for delays."
缺點： "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
缺點： "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
優點： "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
優點： "The flight was smooth though there's a bit delay from Seoul because of the snow."
缺點： "There should be more selection on the food served in the plain."
缺點： "Boarding could have followed through with the row system rather than everyone all at once."
優點： "Was very far but the crew was very helpful and attentive all the way here. We had an infant with us and the crew did everything to make him comfortable when he was fuzzy."
優點： "I loved the service, and comfort"
缺點： "The transfer time was too slim. I literally sprinted through the airport. I'm not exaggerating. I actually sprinted. My bag wasn't as quick however and didn't make the transfer. :("
優點： "I love that you get meals and snacks. A lot of airlines really skimp on this, and you are left miserable, hungry, and thirsty. Korean Air will bring you drinks outside the service times set. Free additional bottles of water as well. The service is excellent, the meals are good, and I absolutely love that you get slippers, toothbrush, toothpaste, and even free headphones should you forget yours. Top service! Good meal portions! I also like that you have 3-4 different meal or snack options each service. CLEAN BATHROOMS!!!! Also, the flight attendants are very polite and courteous. You never feel like they just don't care. They even help with families traveling with small children. A+ guys!"
缺點： "I really have nothing negative to say about this airline. They are my favorite, and I fly with them every time I am able, 7 times international to date."
缺點： "I would like to have a vegetarion menu option"
優點： "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
優點： "Boarded on time and quickly. Smooth ride made me fall asleep for most of the flight almost the second I sat down (I had been out the night before so that probably also explains it). They left a note saying I was sleeping when they gave out meals and offered it to me even though we were about to descend. I didn't eat the food, nor did I use the in-flight entertainment, so I can't attest to the quality in those regards."
缺點： "Seats a little uncomfortable but this time around I got a window seat as well as two empty seats behind me so I was able to stretch out a bit more and be liberal with my space."
優點： "Service was not bad, was clean and polite crew."
缺點： "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."
優點： "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
優點： "Cleanliness, spacious legroom"
缺點： "Serve coffee more"
缺點： "Bigger seat, but compared to other experiences it was very good."
優點： "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
缺點： "They should’ve let us wait in the boarding room instead we all waited in the flight cabin, in our seats for 5.5 hours during the entire time of the flight delay. It was really terrible."
優點： "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
缺點： "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
缺點： "Nice trip"
優點： "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
缺點： "Movies and musics more variables from all over the world."
優點： "That it didn’t crash"
缺點： "It was very delayed and then the luggage still hasn’t come out"
優點： "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
缺點： "The food was okay but not great."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
缺點： "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."
優點： "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats are kind of flat."
優點： "All the service was good."
缺點： "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
缺點： "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
缺點： "I was pleased with all."
優點： "crew was professional and very attentive and beer and wine and ice cream on the flight"
缺點： "wish they had more movies choices from the u.s."
優點： "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
缺點： "The seat in this airplane was downright uncomfortable."
優點： "ANA is a great airline with a decicated group of professional. I love flying with them!"
缺點： "Can't think of one thing."
優點： "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
缺點： "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"
優點： "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
缺點： "The VOML food"
優點： "Flight left on time, service is good and also good entertainment options. Food is a bit so-so frankly but not bad."
缺點： "They take a long long time to let economy class deboard on arrival even after the doors are open. Biz get off first naturally but the staff are sometimes chatting to them for a rather long time."
優點： "Ease of boarding; large overhead bins; relatively comfortable seats"
缺點： "Packed plane - every seat taken"
優點： "The crew is awesome and food is quite good"
缺點： "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
優點： "The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for."
缺點： "The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice."
優點： "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
缺點： "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
優點： "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
缺點： "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
優點： "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
缺點： "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
優點： "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
優點： "Good food Stewardesses polite Brought lots of water and juice during the flight"
缺點： "Seat felt so narrow. Limited selection of movies."
優點： "Polite attendants"
缺點： "small leg room......"
優點： "5 stars around"
優點： "Courteous and friendly staff, clean aircraft and on-time schedule."
缺點： "There was nothing I did not like."
優點： "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
優點： "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
缺點： "Nothing in particular"
缺點： "Delayed flight an hour and a half"
優點： "the food, service, and efficiency"
缺點： "The really long layovers"
優點： "As long as I didn't fly on united"
優點： "Most all."
缺點： "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
優點： "Nice new plane"
缺點： "Delayed boarding"
優點： "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
缺點： "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."
優點： "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
缺點： "So far I don't have"
優點： "The space, movies, & comfort"
缺點： "The food selection."
優點： "Everyone was super polite"
優點： "Everyone staff member was friendly and helpful. Dinner was great."
缺點： "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."
缺點： "We were delayed, but I can't say it was the airline's fault."
優點： "all of them are nice and welcomed."
缺點： "early morning I would like to have a cup of coffee really bad. Nobody around and nobody brings any coffee."
缺點： "It's KLM. What else do you need to know."
優點： "Staff were professional and polite."
缺點： "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
優點： "very nice crew"
缺點： "my baggage was lost"
優點： "The crew was great. The soecial meal request was hadled well despite oversight."
缺點： "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
優點： "Crew was helpful and food was very good"
缺點： "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
優點： "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
優點： "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
缺點： "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Crew were great, food, entertainment, seat and everything else was great as well."
缺點： "Lost all our bags so couldn’t ski"
優點： "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
缺點： "No downsides at all"
缺點： "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
缺點： "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
缺點： "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
優點： "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
優點： "Interior of the plane was clean. Smooth landing."
缺點： "Pilot did not avoid turbulence"
缺點： "You are almost always late!"
缺點： "They have mabaged to lost my luggage"
優點： "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
缺點： "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
優點： "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
缺點： "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
優點： "We got a meal for a 1h flight only"
缺點： "No entertainment but normal for this type of flight"
優點： "Overall everything was ok."
缺點： "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
優點： "Cabin crew were very professional."
缺點： "Aircraft returned to gate due to fault and was delayed for 45 min."
優點： "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
缺點： "Flight departing late."
優點： "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
缺點： "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
優點： "Short flight with good communication."
缺點： "Nil to complain."
優點： "Booked extra room seat which gave me good room for seating"
優點： "The staff was very helpful and professional. Promp response to calling for attention."
缺點： "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
缺點： "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
優點： "Only thing we liked was the fact that we were able to get onto our flight at all..."
缺點： "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
優點： "Very friendly and helpful personnel."
缺點： "At some point the luggage was lost. here."
優點： "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
缺點： "The amount of extras you have to click no to while checking in online."
優點： "In flight food was enjoyable"
優點： "The food and the punctuality"
缺點： "The technology in interteiment is not touch screen"
優點： "Good efficient flight crew friendly and helpful"
缺點： "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
缺點： "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
優點： "was very quick"
優點： "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
缺點： "Not much to comment on here."
缺點： "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
優點： "The included snacks and the seats."
缺點： "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
優點： "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
優點： "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
缺點： "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
優點： "Timing & efficiency. Good food though only a sandwich."
缺點： "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
缺點： "Long stop over at Schiphol. Too Long!!!!"
優點： "On time."
缺點： "No negative"
優點： "Timming Was ok"
缺點： "No Food, old tv, poor confort seat"
優點： "Food was great"
缺點： "Smoothly flight"
優點： "Everything was great. From food to entertainment was great."
優點： "Crew was friendly"
缺點： "Not being 3.5 hours late"
優點： "Crew is very friendly and helpful. Leg space is bigger than other flights."
缺點： "Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time."
優點： ". The staff was and movies waa the only good part of the flight."
缺點： "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
優點： "Pleasant Flight attendants and good pilot."
缺點： "No free drinks at all! Cheap airline"
優點： "Service, Ecofriendly, Kind Staff"
優點： "I liked that they served three meals - one hot lunch, one sandwich, and one breakfast. Also that they frequently came through with water refills. Very good entertainment system, although it was off for rebooting for about the first 30 minutes in the air. French red wine blend was excellent. They seem to always have French wines."
缺點： "Attendants restocked the bathrooms, but didn't seem to clean them much (sticky floors - yuk). Wish they had some English newspapers on board to read. The food was only fair."
優點： "The crew were friendly."
缺點： "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
優點： "The food and entertainment were ok. Not happy I missed the next connecting flight"
優點： "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
缺點： "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
優點： "The comfort in side the plane and quiet drive"
缺點： "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
優點： "They did feed us and provided cover and small pillow"
缺點： "every thing including service is minimum."
缺點： "Stewardess seems very annoyed with flight. There was turbulence so the passengers needed to stay seated - a gentleman next to me asked for a glass of water since there was no refreshment service - the stewardess was very short with him. It’s not the passengers fault. I was surprised - usually the staff is a lot more professional than that."
缺點： "Steward. & meals"
優點： "Seats were comfortable. Food was OK."
缺點： "Flight was delayed for 3 and half hours."
優點： "Coming home"
缺點： "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
缺點： "Didn't board as I missed the connection."
缺點： "No vegetarian options"
缺點： "No entreteiment. No food. One of the crew was indiferent and rude."
優點： "Great timing of flights to arrive in afternoon. Also liked flying on the 787. Service was great as there was always someone checking to see that you were comfortable."
優點： "Finally getting off the plane."
優點： "Food, service, seat (Business class), aircraft"
缺點： "No internet connection"
優點： "The young kids really enjoyed the multi-player video games that were offered on the plane. The windows were really cool too! The amount of light/color coming from the windows were adjustable with the press of a button. It was the first flight for the younger kids, and they loved it!"
優點： "Friendly punctual"
缺點： "Seats are way too close! No leg room!"
優點： "Nice to see some older flight crew members."
缺點： "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."
優點： "Staff was extremely pleasant."
缺點： "Being charged for seat selection when I could not even select a seat. My seat didn't even have an outlet with USB jack next to the monitor like other seats. I had to use the old worn-out headset input jack on the armrest. Flights were delayed both directions."
優點： "There was good food and entertainment"
缺點： "I'd like better vegetarian options for food though"
缺點： "Nothing really"
缺點： "I don't have any complain about the flight. It was average or a little above average. I just couldn't sleep well probably because the head rest is too high or what. But I'm 5 feet 7. The pillow can be improved as well (firmer)."
優點： "Difficult to find employees in the Toronto airport. Security needed to help me locate someone after my plane was delayed causing me to miss my connection. On the way back had a delay again lucky if was my final leg."
優點： "Friendly staff all the way through. Offered lots of non-alcoholic drinks. Small delay at departure in Vancouver, but on-time departure from Newark. As return flight was not fully booked, change of seats was possible and instead of being 3 in a row, we were only 2. Overall, good experience"
優點： "Everything was perfect"
優點： "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
缺點： "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
優點： "There was enough room to stretch out a little."
缺點： "That there was a secondary charge for everything."
優點： "No problems, clean, friendly staff, comfortable chairs with the head rest that folds up towards your ears."
缺點： "No complaints."
缺點： "Disappointing and awful. My flight got 5.5h delayed before even leaving. I was not even notified about that. I hope to receive a refund because it was the biggest inconvenine Air Canada has ever caused me."
優點： "Food was not included in a 5 1/2 hour flight. Which it should be."
優點： "Getting through customs was very easy."
缺點： "The wine is awful ."
優點： "Comfort and Entertainment were great. They were punctual as well."
缺點： "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
優點： "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
缺點： "There was no in seat screens for entertainment. Space was much more cramped than other Air canada flight we had. Knees were against seat in front. No snacks provided only drinks. Food was available for purchase."
優點： "Quick fight-I slept for the whole flight."
缺點： "Delayed for over an hour. Not enough seating be at the terminal."
優點： "Got on flight"
缺點： "Got boarding pass but no signs to differentiate Air Canada counters (US-bound, domestic, international). Went to wrong counter and had to run to right one Booked flight. When I checked bag, I got a standby with hope that I could get on flight. Fortunately, I was able to make it. If I had connecting flights, it would have been a nightmare Same boring old movies and TV - 2 broke girls episodes. Just drink, nothing else for morning flight. Something to eat? It is an international (Can-US) flight Slow unloading of luggage"
優點： "Courteous flight attendants."
缺點： "Not enough leg room in Coach"
優點： "The flight was smooth despite prior warning from the pilot of possible turbulance.The flight attendants were generally friendly and helpful."
缺點： "It was delayed almost half an hour."
優點： "Customer service was very good, friendly, and accommodating."
缺點： "The individual entertainment consoles had to be turned off several times to reboot. Sadly several of us didn't have reception for most of the flight."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
優點： "Space on the airplane"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Great service loved how the kayak app updates gate changes. Awesome feature"
缺點： "Airline delayed a bit. Nothing wrong from kayak."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Friendly staff"
缺點： "extremely limited legroom (worst that other airlines)"
優點： "Excellent flight!"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The airline gives us water and cookies to survive the long waiting...."
缺點： "Entertainment was not working. Poor connection. Yhe flight was delayed 4.30hrs!!!"
缺點： "Crew ignored me, did not offer me refreshments, did not respond to my greetings"
優點： "Flight took off on time"
優點： "That i got there safely"
缺點： "5 hour wait time NO FREE WIFI NO POWER OUTLETS"
優點： "Everything was great."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "The seat did not recline and the smell very bad"
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "No issues; flight was fine."
缺點： "Los asientos están durisimos y nada confortables. Es muy cansado ir ahí y con muy poco espacio."
優點： "Flight landed forty minutes early."
缺點： "Someone (not TSA) broke into my suitcase, went through the contents and stole a necklace I purchased on vacation. It must have been done by United Airlines ground crew, most likely at SFO. The zipper of the suitcase was partially undone as the suitcase came off the carousel and a hairbrush fell out. However, it wasn't until I got home that it was obvious someone had rifled through my suitcase. Everything was a mess. I'm very disappointed and will hesitate to fly United in the future."
優點： "Boarding was fast. Crew was nice. Comfort was as comfortable as common commercial airplanes can be."
缺點： "That meals were not included and a glass of wine was like $17"
優點： "We got on time to destination"
缺點： "In flight entertainment was paid! And we had to wait 30 minutes before getting out of the plane"
缺點： "The bathroom was filthy and had no hand paper nor toilet paper. It was clear no one had cleaned the bathroom during the flight."
優點： "i did enjoy the can sized complimented refreshment"
缺點： "one of the flight member was extremely rude. entertainment Food"
缺點： "I don't like this trip at all, when my mom arrive to make her check on they charge her 25 dolares for her firs baggage, when it was always free, it is not about he money it is about they didn't tell when you buy the ticket and she is 70 years old, she just have with her the necessary thats why I pay for her trip"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "I was traveled no with my wife and my son to Des Moines andI documented our 3 bags in Mexico City and "the first surprise" was that they charged in Mexico n I he front desk about $27 USD per bag...it seemed that the bags were also passengers and " needed to pay"... The big other surprise was when we got to Des Moines and realized all the bags were opened!...my wife's jewelry was stolen!!!! UNITED AIRLINES SUCK!!!!!"
缺點： "No food or in flight entertainment for a five hour international flight. That's disappointing."
優點： "Movies on personal device"
缺點： "No food, just some pretzel, no entertainment for free, no space fir the carry on, the flight attendants were absents,e flight was delayed, they were no organized embarking the plane. United everyday is getting worst. I am gonna try not to fly with them anymore."
優點： "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
缺點： "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."
缺點： "I am furious with Kayak. I bought online 1105 am flight and it switched me without permission. When I arrived at airport and realized what happened I had no choice but to pay 150 USD to return it to my original purchase. Kayak owes me 150 USD. Thank You"
優點： "The customers service excellent"
缺點： "I took forever to have my suitcase coming from the carrousel, almost missed my flight Denver."
缺點： "Payed entertainment"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "The service"
缺點： "The fact that a 3.5 hour flight to MEXICO didn't have tequila or mexican beers. c'mon. Really? The food choices were just a joke."
優點： "United is reputable. I like the trust of knowing what to expect, especially on international flights."
缺點： "Both United flights, to and from, were delayed. In both incidents, it seemed that our aircrafts were switched out. Thus., we waited for another to arrive. In the MEX - ORD flight, we stood waiting with our boarding groups for at least 30 minutes. United seems to do well on my domestic flights, but international, I may consider a different airline next time."
優點： "Everything was great!"
缺點： "The flight left early cause the storm and I had to spend the night at the airport."
優點： "The flight was good overall although I wish on a 5 hour plus flight there was more food for free."
缺點： "A very expensive item was stolen from my suitcase. Very unsettling. And a claim takes up to 8-10 weeks to process and no guarantee that it wil be honored."
優點： "Boarding on time"
優點： "Every second of the trip"
優點： "Everything ‼️"
優點： "I was happy to have leg room on this flight. My first one was way too cramp"