過去72小時內搜出墨爾本到台灣 最便宜的單程機票價格是NT$10,946，來回機票價格是NT$42,702。 最熱門的航線是從墨爾本飛往台北 臺灣桃園國際機場，過去72小時內找到此航線最便宜的來回機票價格是NT$10,946。
優點： "Onboard service was perfect - prompt, friendly and professional"
缺點： "The cabin was always kept a bit warm"
優點： "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
缺點： "The second food service."
優點： "Friendly staff and decent size."
缺點： "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
優點： "Comfortable seat & nice crew."
缺點： "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."
優點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
缺點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
優點： "Seats were comfortable, crew was good"
優點： "The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service"
缺點： "Seats are cramped and small"
優點： "Crew members was very polite and food was good"
缺點： "seat is quite small."
優點： "Never take it"
缺點： "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
優點： "Flight attendants were very nice"
缺點： "Movies on board need upgrade"
缺點： "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."
優點： "My flight is at 9:50 am but I arrived around 5:30 am , as expected the line was already long and one of the crew told us the front desk will not open until 6:30. My husband reserved my ticket going back to US. I was assigned to seat on an exit, but when I went to the gate , one of a female employee keeps telling me if I'm aware I'll be seating on an exit and I said yes , I look for a vacant seat so I can relax while waiting, she went back again and asked me if the front desk desk gave me any paper about the task I have to do when seating on an exit. I read it and understand . She came back again for the third time and borrow my boarding pass and check something and asked me if I want to transfer to another seat, and I said no. I don't know what she wants me to do , but I'm so irritated because she keeps asking me the same question over and over again."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
缺點： "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
優點： "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."
優點： "Good service"
缺點： "baggage was broken."
缺點： "The food was not as good as in my previous flights."
缺點： "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
優點： "The crew was nice."
優點： "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
缺點： "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
優點： "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
缺點： "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
優點： "Crews' performance was good."
缺點： "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
優點： "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
缺點： "I missed it due to delayed flight from LAX"
優點： "Services and respectful"
優點： "Flight left on time, service is good and also good entertainment options. Food is a bit so-so frankly but not bad."
缺點： "They take a long long time to let economy class deboard on arrival even after the doors are open. Biz get off first naturally but the staff are sometimes chatting to them for a rather long time."
優點： "I slept through the flight from take off to landing."
缺點： "The cranky infant a few rows behind."
優點： "free movies"
缺點： "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
缺點： "Food needs improvement"
優點： "Crew are nice, helpful and polite"
缺點： "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Very comfortable plane and excellent service."
缺點： "Good food, clean toilet rooms. Good seating space with foot rest.goo"
優點： "Very convenient and generally positive experience on this flight. Modern aircraft as well."
缺點： "Small seats, what do you expect from economy."
優點： "Enough room for relax"
優點： "The leg space and the comfortable chair"
缺點： "The crew they hardly speak English but its ok"
優點： "flight attendants excellent"
優點： "Good food and service"
缺點： "Delay too much time"
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "This was a pleasant flight. The crew was very friendly and considering I almost missed my flight, due to my own negligence, the airline was amazing in making sure I made it."
缺點： "I can't think of anything to not like. It was a short and easy flight."
缺點： "Nothing, everything was as expected"
優點： "Good Business Class, will fly them again. Excellent service."
缺點： "No meal served upon take off, snacks only."
缺點： "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."
優點： "Excellent service"
優點： "Great service, I'd definitely fly again."
優點： "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
缺點： "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
優點： "Crew were very gracious and kind."
缺點： "Food not as good as before"
缺點： "Poor customer service and lack of care for loyal passengers"
優點： "Food, service"
缺點： "The space"
優點： "Crew will try there best to help you in anyway"
缺點： "Missed my connection so lost bags . Took 2 days for them to get to me."
缺點： "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
缺點： "Delay could be complimented by faster speed"
優點： "Great crew and cabin!"
缺點： "Meals were just ok"
優點： "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
缺點： "The A380 was probably SQ's oldest one, which that was a newer plane."
優點： "Boarding went smoothly, crew extremely curtious and helpful."
缺點： "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
優點： "The crew was amazing. The seat were uncomfortable"
優點： "Okay in general, nothing impressive"
缺點： "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
優點： "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
缺點： "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
優點： "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
缺點： "Excellent flight service no"
優點： "Flight time"
優點： "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
缺點： "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
缺點： "Cabin little bit cold"
優點： "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
優點： "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
缺點： "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
優點： "Loved the food/Movies/seats."
缺點： "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
優點： "Spacious economy class seating and great service"
優點： "Flight crew, food, boarding and entertainment great."
缺點： "Just didn't like the 7 hour delay for the flight. Nobody's fault."
優點： "The trip was uneventful, with the usual excellent service."
優點： "I was inpressed"
缺點： "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
優點： "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
缺點： "I am a vegetarian and they served a chicken piece along with my main course."
優點： "Good crew service"
缺點： "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
優點： "Food was ok"
缺點： "Entertainment system are old age and poor quality TFT screen"
優點： "Christmas decorations, service, attitude of staff"
優點： "Service was nice."
缺點： "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
缺點： "too long a flight 17 hours from SFO to Singapore"
優點： "Entertainment service is, really, second to none."
缺點： "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."
優點： "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
優點： "clean aircraft and friendly cabin crew"
缺點： "uncomfortable seats, average meals, poor infotainment selection"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Made Econ class feel like biz :)"
缺點： "Seats are tight and hard"
優點： "Entertainment was great"
缺點： "The food is getting worse"
優點： "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
優點： "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
優點： "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
缺點： "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
缺點： "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
優點： "Customer service , crew was nice"
缺點： "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
優點： "It's good that they have vegeterian options"
缺點： "Indian food was stale"
優點： "Thanks once again for a comfortable flight homs"
缺點： "Earphones were poor and when replaced still did t work well"
優點： "Flight crew we're attentive and anticipated issues. The flight was smooth and the lavatories were clean and stocked. Love the hot towels at the beginning and end of the flight."
缺點： "Not much to be honest. I suppose if I could say anything it would the seats in economy are a bit cramped, but that's to be expected."
缺點： "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
缺點： "The food service was not great. They should increase the frequency of meals. Got the worst seats both time. The seats are old and recliner doesn’t come forward as it should"
優點： "Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm."
缺點： "First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!"
優點： "Everything was fine, a bit late taking off but the time was made up"
優點： "I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled."
缺點： "My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty."
優點： "Crew were good. Better service than in business class"
優點： "The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand."
缺點： "Passport control in San Francisco took a very long time."
缺點： "Entertainment system was playing up and crew had to reboot it several times"
優點： "It's a pleasant experience"
優點： "This flight had significantly less turbulence than my flight to Melbourne"
缺點： "The headphone jack to watch movies was broken so I wasn’t able to watch anything over the 14 hour flight. This was especially frustrating because I had to pay for my seat selection and I assumed all of your seats would be in working order."
優點： "Lovely crew especially Heidi"
缺點： "Nothing, all was well"
缺點： "Less gate changes"
優點： "New plane"
缺點： "Everything else"
優點： "great food, entertainment & service"
缺點： "Great! On time"
缺點： "The flight was held up in Sydney airspace by traffic control causing a short but significant delay which was not recognised by Qantas even though they knew we were connecting to International."
優點： "WiFi on board"
缺點： "Still don't like greasy toasties for breakfast but better than butcher muesli"
缺點： "Food was awful."
優點： "Could not fault"
優點： "Nice crew"
缺點： "Delayed by an hour. Gate change to a gate too small to accommodate people. Food was pretty ordinary. Seats very cramped."
優點： "Overall feel of the flight. The focus in safety"
缺點： "The flight was delayed for 3.5 hours. Limited selection of movied"
優點： "Personable staff"
缺點： "Delayed 2 hours with little info."
優點： "Crew were great"
缺點： "Lost bags"
優點： "Flight was late 30 mins"
優點： "Snacks provided were very nice. Flight was shorter than expected."
缺點： "Nothing we didn't like, all was good!"
優點： "Great flight on the 787 Dreamliner and the crew were fantastic. I wish I could say the same thing for Baggage services. I have a business meeting tomorrow morning and presently they can't even reconcile their own Baggage Receipt number! I expect more when travelling (and paying) for business class."
缺點： "Plane was approx 1 hour late"
優點： "All round great experience. All went to plan. A330-200 business class was just right for this short trip."
優點： "Crew members were attentive and helpful."
缺點： "The seat was too narrow for keg space. Especially when I had someone who seated in front who's big n he has to bend his seat far behind"
優點： "Once we boarded the experience was positive."
缺點： "The flight was late causing me to be late for a meeting"
優點： "Staff polite and friendly. Entertainment on my ipad with wants content great."
優點： "Really nice hostesses. Professional, friendly, interested in travellers. Very welcome when you're travelling home after a long day."
缺點： "Planes are looking a bit tired."
優點： "Staff were friendly. Enjoyed getting a meal included in the ticket for everyone."
缺點： "Could be more of a range of movies to watch"
優點： "The plane itself was nice and comfortable for me. The business class seat fully laid down, and there were lots of entertainment options. The flight was quick! 15hr flight from Melbourne to LAX only took 13 hours!"
缺點： "Several of the food items were either cold or overdone. I asked hostess what the deal was (because their food service is usually great) and she explained that in this new plane (Boeing 787) they removed a lot of the working areas for the crew. They have less space to work in order to be able to prepare food and drinks compared to Qantas's other planes (Airbus A380). This is also a brand new plane for this crew (literally the first flight for some for some of them), and they didn't know where some of the things on the plane were. I imagine after they've used the plane for a while and learn where everything is, they'll get better. I'll find out on the return flight back to Melbourne."
優點： "Flight was straight forward, left and landed on time"
缺點： "QANTAS cancelled my original 10am flight with a text at 5.20am that morning, this stressed me quite a bit as we were flying to Sydney for a wedding that afternoon"
缺點： "Crew service was disgraceful"
優點： "Individual usb charge port and meal"
缺點： "Terrible procedures in Sidney and Los-Angeles with uncertainty, broken schedule , chaos and wasting passengers' time."
優點： "Comfortable plane. Good entertainment. Very nice chicken salad. Friendly staff."
缺點： "The soggy pies were a bit, well, soggy ... The changeover at Dubai seemed unnecessary. Having to go through security tho get from airside to airside was a bit daft. The crew gave little information on how that changeover was going to happen, and when they did it was just before landing."
優點： "Friendly crew."
缺點： "Nothing that is unique to Qantas or just flying in general."
優點： "The no fuss but highly professional approach of the cabin crew. The level of comfort in the cabin, with a business class upgrade."
缺點： "I dont like having to track the distance through the outside lounge in both directions to get to the Business Lounge. The Business Lounge is frequently busy and noisy. Very hard to conduct a phone conversation from."
缺點： "I was right by the toilets"
優點： "Landing with strong winds went well."
缺點： "No seat pillows"
缺點： "Late leaving and still pretending it was going to leave sooner than it did. It boarded 15 mins after the published delayed departure time. Staff wouldn't even call to find out when it would really leave. Lounge closed before the flight was called,"
缺點： "All round excellent"
缺點： "can not think of any."
優點： "On time , efficient service"
優點： "The design of the storage on the back of the seat in front is very clever and makes a huge difference - e.g. foot rest The entertainment system is very good Food was excellent for plane food"
優點： "Some of the crew were amazing and some were grouchy and not very helpful"
優點： "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
缺點： "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
缺點： "I would definitely have vegetarian food. 30% of population is vegetarian"
缺點： "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."
優點： "I highly appreciated the kind care of all the staff in the plane; especially the great selection of food. Thank you very much! For a plane it was really 5 * service."
缺點： "the correspondence between the staff. On my way to New York, I was brought to the lounge to wait until my boarding will start but nobody picked me up as promised, so I had to walk the way. I needed a wheel chair as well on my way back, extra ordered it at the check in, they said it is noted in the system. But nobody was there to pick me up. When I finally found someone, I was brought to a place, being asked to sit down and wait where I still had to pass stairs to come to the passport controll. From there noone picked me up, so I had to go my way alone with pain in my leg. I don't want to argue, I managed it even with pain but I wonder what happens with people if they cannot walk anymore at all. My advice would be that you work on to improve this service. We extra booked business class but this service was not worth being called business class."
優點： "Service ,food"
缺點： "Boarding take long time"
優點： "It was a very nice flight."
缺點： "Everything was good."
優點： "Crew was very good."
缺點： "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."
缺點： "Same problem as the first segment (see above)"
缺點： "The seats are very tight and small, caused me a very terrible knee pain. I will never ever use and suggest Turkish airlines for long distance flights. And I also they don't care about fragile items which is very inconvenience."
優點： "Excellent food excellent services"
缺點： "Not prompt and boarding wasn’t great .."
優點： "there was only single screen entertainment every four rows or so. Nothing interesting."
缺點： "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."
缺點： "Staff was less than friendly and seats were not very comfortable in coach."
優點： "I liked the food, it was delicious. The flight was on time, the boarding was organized."
缺點： "There was a steaward who was not very friendly whenever I asked for something which was a right he would make faces. He even passed my row and did not serce us and I had to ask the steawrd of the other aisle who was very friendly and nice. I was very desappointed by his behaviour. It was my first time on Turkish Airlines."
缺點： "The lost 3 of my bags"
優點： "Turkish Airline, great airline"
優點： "The seats and leg space very good. Flight clean ."
缺點： "Food served was poor in quality. Bread seemed to be stale and hard. Seems from the previous flight. Crew had poor service. Some food has fallen on the floor and she kept pushing to serve the same food and was reluctant to discard that tray."
缺點： "No space"
缺點： "Not enough movie varieties"
優點： "Easy boarding"
缺點： "9 hours layover in Istanbul was too long ."
優點： "The crew was good and courteous. The food was pretty good.great entertainment options."
缺點： "Could not access the wifi."
優點： "Very nice. Food was decent, the airline attendants pleasant. Overall, I would fly with them again."
優點： "I was upgraded to first class. Awesome flight. Great food"
優點： "In flight entertainment is great! Good selection of movies, nice screens."
缺點： "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "They went above and beyond to ensure comfort"
優點： "Not much"
缺點： "The crew wasn't very warm or welcoming. No one smiled even once. They made it feel as if they were just doing their job and didn't care about customer service or comfort. The wifi didn't work the entire trip. Also, I got rammed with a service cart because the flight attendant said he didn't see me."
優點： "Great experience for my first international flight."
優點： "pleasant flight attendants good food food always available which is nice for 11+ hour flight superb selection of movies"
缺點： "Turkish Air desk at airport gave us incorrect information that nearly made us miss our flight"
優點： "Service, food, and entertainment options were fantastic!"
缺點： "The process of having to check small electronics needs to be streamlined, but that's still new, so understandable"
優點： "Super friendly - and fantastic entertaiment!"
缺點： "Security and bags checks returning were awful about 4 between airport doors and airplane. Must be a way to clean the process up some."
優點： "Excellent food on time departure and landin excellent fare."
優點： "Avoiding my to go Israel Delta monopoly is fading"
缺點： "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."
優點： "It was great to be fed, especially a full meal, on such a short flight."
缺點： "They ran out of homemade lemonade with fresh mint before I got any."
優點： "Courteous service, good food and fine entertainment options."
缺點： "The USB charging port wasn't working."
優點： "Flight in early November, where flying was very relaxed and spacious."
缺點： "TV and Lights gave me a headache, but nothing you can do."
優點： "I like the service given and the space in economy."
優點： "great food"
優點： "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
缺點： "Boarding was behind and slow and very crowded in be area."
優點： "The flight was fine, the crew courteous and everything was ok until I got to my destination."
缺點： "It turns out my checked luggage never made it to Budapest and the people at the airport did nothing to help with the fact that I had nothing on me because of that. They took my information to deliver the suitcase but since the luggage would not reach me for at least a week they did nothing to compensate for the fact that all I had on me were some books and my computer. I had to buy all new toiletries and since I am travelling for work basically had nothing to wear for my meetings. This was a really bad experience"
優點： "On time"
缺點： "Had to wait 1 week for the money to be unblocked which affected my vacation"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Great crew. Pretty warm, helpful, friendly and very professional. Enjoyed the entertainment too n the flight arrived in good time."
優點： "Movie choices plentiful"
缺點： "Flight was delayed for almost an hour while passengers were on board the airplane."
優點： "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
缺點： "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."
優點： "It was pretty short. 3 across in the middle rows is great, I wish all the flights had 3 seats in the middle."
缺點： "Cramped, no leg room."
缺點： "Flight delayed. Please be punctual if can’t be earlier."
優點： "Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up."
缺點： "Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again."
優點： "Comfortable, clean, good crew, early landing."
缺點： "15 minutes stuck on the bus at disembarkation sucked."
優點： "The leg room"
缺點： "Boarding process"
優點： "The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette)."
缺點： "Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier)."
優點： "Flight was short"
缺點： "Seats are very tight if you are over 5’6"
缺點： "All ok"
優點： "The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t."
缺點： "The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all."
缺點： "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
缺點： "Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either."
優點： "Not sure if I have much trust in the crew. Most of the female crew would walk past passengers who had their seats reclined or in the toilets and other situations and wouldn’t notice (during take off and landing) and the guy would come past later and do her job for them. Ground staff in Bangkok"
優點： "Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting."
缺點： "My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me."
優點： "we were on time and landed ahead of schedule."
缺點： "nowhere to store our cabin luggage"
優點： "Crew were kindly"
缺點： "Seats can be more comfortable"
優點： "Extremely rude."
缺點： "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
缺點： "I am not sure why they were delayed."
優點： "The Business Class bed was nice"
缺點： "The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)"
優點： "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
優點： "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
優點： "On Time No Frills.Overall Good"
優點： "It was a good flight"
缺點： "The long delay......"
優點： "Organised well. Clean plane. Excellnt comms from pilot and staff presented well."
缺點： "Could not recline chair"
缺點： "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
優點： "Overall it was a good flight."
缺點： "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
優點： "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
缺點： "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
優點： "boarding is thru gate and not tarmac"
缺點： "food are expensive."
優點： "Ok time"
缺點： "No free drink"
缺點： "Journey / organisation"
優點： "Nice aircraft, on time departure and arrival"
缺點： "reclining seats only in business class, not lay flat. pay for everything except the bathroom"
優點： "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
優點： "Singapore to Hanoi flight."
缺點： "Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi."
優點： "i did not see any entertainment."
缺點： "It’s late for 4 hours. Although I got the lunch ticket, I still get to my destination late. The compensation voucher is only valid for 6 months. I don’t think I will take Scoot in a such short term. Meh."
缺點： "The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later."
優點： "Punctuality was good. No complaints generally."
缺點： "Temp in cabin too high."
優點： "The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent."
缺點： "I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule."
缺點： "Disorganized boarding"
優點： "Nothing to like"
缺點： "How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle."
優點： "Crew was cordial, helpful and patient."
缺點： "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
優點： "The crew was really nice, saw them help several people put their luggage in the overhead bin."
缺點： "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee."
優點： "Good value. Some leg room in Biz."
缺點： "Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap."
缺點： "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
優點： "They were very professional, polite and helpful"
缺點： "I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!"
缺點： "Delay one hour"
優點： "Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again."
缺點： "Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?"
優點： "Early alert that flight was going to be 5 hours late."
缺點： "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
優點： "Easy and cheap"
優點： "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
優點： "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
缺點： "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
豁免更改費用。 搜尋 墨爾本出發的彈性機票