每天清潔，並在 塞爾維亞飛往 台北的機艙內安裝HEPA高效濾網
優點： "Flight was on time and flying even with COVID-19 restrictions"
缺點： "Food was cold and bland, sack meals both the same."
缺點： "Wifi shroud work . I got charged for it but couldn't use it ... hope to get a refund"
缺點： "I love it"
優點： "Everything was excelent"
優點： "Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable."
缺點： "Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders"
優點： "Food, clean plane, Nice staff"
優點： "Hostes are great"
優點： "GOOD FOOD GOOD CREW"
缺點： "NO TV IN FLIGHT"
優點： "The crew were all very nice and the food was good."
缺點： "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."
優點： "Great options to watch on tv."
缺點： "Flight was late, horrible process at gate of checking passports and items. Should not happen during a layover. This process should take place when checking in."
優點： "Liked that they moved me to a better seat - was sitting next to a cranky old Turkish man - who complained every time we brushed his legs getting into our seats- he refused to stand to let us into our seats- I said this is not gonna work and they found me a great seat with some normal passengers."
缺點： "Food was just ok, plus it’s a longer trip - I understand they kill the lights to let people sleep but offering more drinks - soda and water would b nice - rather than having to go to back and beg- they know who is awake and watching movies - b nice to ask."
優點： "Staff friendly."
缺點： "Seats too tight. Very little leg space."
缺點： "Same problem as the first segment (see above)"
優點： "Good service once on the plain,on the way back they were feeding us with pasta,no meat-horrible.. How ever poor communication before the flight with my service dog."
優點： "Excellent customer service from boarding to landing"
優點： "Comfortable seats, good meal, good video options, high quality crew"
缺點： "finding check-in area was confusing"
優點： "Great service and brand new plane!"
缺點： "Would highly recommend"
優點： "On time, courteous, professional. The seats in economy were comfortable and there was good amount of leg space."
缺點： "Unlike all other places we boarded from, this location did not allow families with infants to board sooner."
優點： "Crew and in flight meal and refreshment services were great."
優點： "Cabin crew was perfect! Food and everything is best!"
優點： "the price"
缺點： "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "You guys are blessed and best of all of time"
缺點： "I didn't hate nothing it was the best"
優點： "Everything was superior from A to Z there is no room for complains"
優點： "Great experience for my first international flight."
優點： "not much"
缺點： "hostesses not so courteous"
缺點： "Wish they used a large plane like the Istanbul to MIA one."
缺點： "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."
缺點： "the coach seats are really cramped--especially for a 13-hour trip; need to get rid of the buses that take passengers to/from terminal to airplane--wastes precious time with short connections"
優點： "food is always good..crew too"
缺點： "why more spece in short hail flights then long haul??"
缺點： "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
優點： "The crew member that was in my area was really nasty, all the other ones where great! They had to cover for her ... she did a very bad job ."
缺點： "The pasta was hard , looked like cardboard. My daughters could not eat , they ordered that and by the time we had a chance to let them know it was not possible to eat , they run out of other option. The next meal was pasta again , no other option ... so they where not able to eat the whole 12 hours flight."
缺點： "the flight delayed for more than 2 hours the seats area was narrow in j-clas"
優點： "Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees"
缺點： "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."
優點： "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"
優點： "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
缺點： "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
缺點： "The seat Screen did not work."
優點： "I liked Sofia airport personnel friendliness"
缺點： "No entertainment system, flight attendants are not very friendly."
優點： "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
缺點： "Boarding was behind and slow and very crowded in be area."
優點： "Doesn't matter where you're flying. If Turkish Airlines can get you there, even if it means overshooting your destination and backtracking, do it."
優點： "Flight landed on time."
缺點： "Boarding at airport took a very long time"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "The in flight entertainment was great"
缺點： "Boarding process was delayed and there were no updates to tell us about it. I was feeling ill and asked a crew member for water she told me she would run and get it and I saw her walking around for 45 minutes before I asked her again and it took her another 30 minutes. In that time I watched her fulfill requests for headphones and other unecessary items. We were sat directly behind a screaming baby and directly in front of 3 wildly misbehaving children for the entire 10 hr flight. The crew allowed the family behind us to sit 5 people to the 4-person row, including a 7-year old sitting on the mom's lap who kicked seats and pulled my hair over the top of the seat. I recognize that misbehaved children are not the fault of the airline but it seems like in the future grouping families with children together might be a resolution. We went 10 hours without sleep because the kids kept kicking our seats and sticking their feet through our armrests. The airline also offered zero vegetarian food options for this flight (unlike others which offered pasta). We went 10 hrs having eaten a single bread roll and a bowl of pudding. After these two flights I'll likely never fly Turkish again."
優點： "Economy class seats were comfortable and had more recline than most airlines."
缺點： "I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in."
優點： "They gave us a meal on a 2.5 hour flight and we were very surprised!"
缺點： "They boarded late and you had to take a shuttle to the plan. We drove to the plane and waited for 15 minutes in the cramped shuttle while they were putting another staircase to the plane and finishing prepping it. We left a half an hour late and the flight was already at 10pm. It was a pretty terrible experience! And the section of the Istanbul airport we were in was pretty dirty. Also the movie they played had two language options but no English which was disappointing."
缺點： "Price,crew, timing, all was great !!!"
每天清潔，並在 塞爾維亞飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 塞爾維亞飛往 台北的機上會提供口罩
從 塞爾維亞飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 塞爾維亞飛往 台北的彈性機票