優點： "Crew very helpful. Seat was very good, food excellent."
缺點： "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
優點： "Crew could have been less rude"
優點： "Superior standard"
優點： "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
缺點： "The food was not too attractive, better variety of main meals"
缺點： "20 min late but acceptable for a 15 hr flight"
優點： "Flight time shorter than scheduled. Food good. Crew great."
缺點： "Somewhat limited recent release movies compared to Emirates."
缺點： "Nothing much"
優點： "Super friendly crew. Enough food and drink."
優點： "Crew will do anything to help"
缺點： "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
缺點： "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
優點： "Yes and yes"
缺點： "Not sure because I have never had a better experience."
優點： "Comfort n clean"
優點： "Superb service."
缺點： "Meals were average for airlines"
優點： "Kindy flight attedances,,smooth boarding,,delicious food"
缺點： "Change the food menu, boring with the same menu"
優點： "Yes the SQ802 and sQ807 was excellent"
缺點： "Returning flight food short be better SQ807"
優點： "Overall good"
缺點： "Boarding needs better management."
缺點： "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
優點： "Extra touches and super pleasant and courteous staff."
優點： "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
缺點： "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
缺點： "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
優點： "Got bumped to Business Class"
缺點： "Very tight space"
優點： "Seating was spacious, crew was attentive. Boarding was efficient."
缺點： "The food choice was not pleasing to me."
優點： "Five Star Singapore Service on board the aircraft."
優點： "Great service always smiling, flight on time, overall a great way to fly."
優點： "Crew was very friendly and responsive to my needs. They met it with a smile."
優點： "The Staff was very friendly."
優點： "Food, service"
優點： "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
缺點： "no problems"
優點： "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
優點： "all of SQ"
缺點： "Cabin little bit cold"
缺點： "Cabin temperature too cool"
優點： "Comfortable flight, punctual, helpful crew."
缺點： "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."
優點： "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
缺點： "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
缺點： "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
缺點： "The desserts. The bun."
優點： "Flight crew great"
優點： "The trip was uneventful, with the usual excellent service."
優點： "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
缺點： "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
優點： "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
缺點： "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."
缺點： "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
優點： "Services, the Care and the Concern!"
缺點： "Delayed 2 hours behind schedule"
優點： "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
缺點： "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
優點： "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
優點： "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
缺點： "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."
缺點： "Baggage handling was poor"
缺點： "Hi do veg meal could have been better and communication about my bags could have been better ."
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "Everything was on time and the food and service was good."
優點： "Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change."
缺點： "Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG."
優點： "Comfortable seats in Premium Economy."
缺點： "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."
缺點： "not much choice in the movie selection"
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
缺點： "3 hours delay for a flight of 1 h 45 min"
缺點： "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"
優點： "Conformt ,enjoy and on time"
優點： "seats are comfortable"
缺點： "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
優點： "Standard of the flight was good"
缺點： "Cabin personal was unengaged rude and everything than helpful"
優點： "crew amazing"
缺點： "terrible food - poor choice of inflight entertainment - crew constantly on the pa"
缺點： "terrible food - poor entertainment system with very mited choice - flight delayed as always"
缺點： "flight always late as usual"
缺點： "flight lates as always"
優點： "The crew is very proactive."
缺點： "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"
優點： "Crew was amazing and diligent !"
缺點： "Food could have been better with some more options available onboard!"
優點： "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
缺點： "Seats too narrow in Economy."
優點： "The crew was hard working, food was ok"
缺點： "Line up for boarding as well as storaging of our carry-on could have been managed better"
優點： "All gud"
缺點： "Extra things like toothpaste etc must have been provided to all"
缺點： "90 minutes delayed"
優點： "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
缺點： "No complaints"
優點： "The crew was average. Few of them were hospitable and friendly."
缺點： "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."
優點： "The staff at Cathay Pacific were awesome."
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Service is up to par. Seat is good. Enough legroom. Smooth flight"
缺點： "The meal is awful. Not enough meal options. No menu handed out to the passengers. There are only two meals for 11 hours flight."
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
缺點： "Nice flight"
優點： "Staff very professional"
缺點： "Touch screen not working, no entertainment on entire flight"
優點： "The airline stewardess are nice Smile"
缺點： "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."
優點： "Modern flight and silent Large monitor"
缺點： "Uncomfortable seats Degraded quality of food and drinks"
優點： "Crew provided excellent service, seats were comfortable and food and drinks were great."
優點： "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
缺點： "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
優點： "Everything was great !"
缺點： "Food was average"
優點： "Not much to like particularly for this flight."
缺點： "The crew was a bit rough."
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
優點： "Little more leg room!"
缺點： "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "Great food (probably the best I’ve had on a flight) and a fairly good in flight entertainment."
缺點： "The crew was good , but I observed that one aisle got a follow up of drinks more than my aisle. It made me wish that I was sitting in that aisle."
缺點： "couldnt find anything to complain about"
優點： "Everything was marvelous. The staff, food, and entertainment were excellent just like on our flight with Qantas from Vancouver to Sydney."
優點： "Clean, roomy and peaceful flight"
缺點： "Not being 20min late and having NO ground announcement about the delay and impact on connecting flights. When I suggest to a staff member that perhaps they should keep customers informed, they said they couldn’t because they didn’t know. They helpfully suggested I google for information! Seriously!"
優點： "Crew, comfort, snacks"
缺點： "When boarding stick to boarding from back to front, and stick to rows and not a free for all half way through"
優點： "The boarding process was easy, less hassle no extra security with lot of hassle"
缺點： "The seat amenities were below average. 14 hr flight with no power outlets - was surprising"
優點： "Got an aisle seat. Got all the meals. Overall a good flight."
缺點： "Tim Tams out for self service"
優點： "Crew very good"
缺點： "Aircraft are very dated"
缺點： "The crew were great it was on time and overall fabulous"
優點： "Great flight, service, food and crew."
優點： "Crew was friendly and plane was clean and comfortable. Pilot kept us informed on our progress and flight was on time."
優點： "staff were nice"
缺點： "-priority boarding isn’t priority -only vegetarian food"
優點： "The service and entertainment provided"
優點： "fast trip from japan all ontime quick boarding and unloading"
缺點： "the food main meal on an australian airline consisted of meal a) sushi etc b)Japanese style chicken and boiled rice (chicken thigh full of fat and sauce was greasy) could not eat c)pasta twists with dried up sauce (could not eat) very poor quality food will bring my own next time no plain option"
缺點： "We left about a half hour late, but made up some of the time in the air."
優點： "Crew was fine, seating was ok. Appreciated food and snacks, boarding - and disembarking- was handled super well."
缺點： "How do you enforce 'quiet time' when there are chatty children in the row in front and in back of you? Was constant distraction."
優點： "Crew a was good - Seat was not so great. I tried to book my seat/boarding pass when you sent through the notice to do so in the morning but at that stage there was only 1 seat available to sit in?? Seamed a little odd to be completely booked out at that stage"
缺點： "Isle Seat"
優點： "Suberb crew. Not obsequious, just helpful with good anticipation."
優點： "crew was very nice"
缺點： "entertainment system malfunction needed a long time to reboot"
優點： "Fast boarding and great entertainment."
缺點： "Food was sparse and water hard to come by. The ability of passengers in front to deeply recline their seats made the flight uncomfortable and claustrophobic."
優點： "Food was ok."
缺點： "More information about the ongoing delays. Cabin crew seemed aloof."
缺點： "Movie selection could have been better"
優點： "On time and efficient"
缺點： "More than a biscuit for lunch"
優點： "Great food, great service!"
優點： "Almost everything."
缺點： "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."
優點： "Not a lot to like. Some flight attendants were nice. Others not so much."
缺點： "Filthy toilets at the beginning of the flight. If they were ever cleaned they didn’t get behind the toilet or the walls. The walls stained with something dripping. Paint peeling in toilet. No room at all. I am small and with seat in front pushed back I couldn’t move."
優點： "The plane was on time. There was cool air circulating from the moment we boarded The breakfast, which consisted of cereal, milk and a small muesli bar was good. Sky News was played on the drop down screen"
缺點： "The seats are cramped with very little arm room."
優點： "What was there to like!"
缺點： "That i couldn't board this flight. Duh!"
缺點： "Ran out of fruit for breakfast"
優點： "all automatic check in without any stress"
缺點： "service is prefunctory without heart"
優點： "All of the staff are friendly and helpful and is a good flight."
缺點： "It was raining and I don't like to fly in the rain especially landing."
優點： "Nothing, I pay for premium economy and can’t use the partnerships lounge—what’s the point!"
缺點： "Nothing, I pay for premium economy and can’t use the partnerships lounge—what’s the point!"
缺點： "In flight wifi and entertainment didnt work"
優點： "Qantas staff unfailingly helpful and courteous."
缺點： "A more suitable lunch that could be eaten more easily , the quiche in a fidley box and nothing to w eat it on was trying."
優點： "Staff are always amazing"
缺點： "There were no headphones for in flight entertainment. Sure its only an hour long flight but still, some distraction from the turbulence would have been nice."
優點： "It was my first A380 flight, and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful. The staff was pleasant, but could have been more attentive. It felt like some cared and others did not."
缺點： "I have flown millions of miles with Qantas, but it's been more than 10 years since my last flights. My expectations were high and i the end I only felt "OK" about the experience. The seats are not competitive with other business classes in the sky. I realize that is about to change. I flew Air Canada into Australia, and while my seat was unfortunately broken, the capabilities and overall comfort of their seats is far superior to Qantas. The business class lounge in Sydney had very poor food options in my opinion, and I was quite peckish after having skipped lunch to travel to the airport for a 4pm flight. The food options on the flight were much better, though overall options / taste were just OK."
優點： "WiFi on board"
缺點： "Still don't like greasy toasties for breakfast but better than butcher muesli"
優點： "Everything! As a first timer in Australia the flight experience was great."
優點： "Cabin crew were helpful and updated us on connections in Melbourne (although they wouldn't have needed to do this if the flight hadn't have left late)."
缺點： "Flight was late and this was significant as I had a tight connection in Melbourne. There did not seem to be a good reason it was late as the aircraft was already at Launceston. They just towed it to the gate late! No announcements were made as to the lateness of the flight until the departure time had actually passed."
優點： "The business class attention, and the quietness of an A380"
缺點： "Old style ‘ pod’ business seats.They are hard to sit , and not private like newer versions Silly extendable pop up tv screens with poor resolution"
缺點： "Delayed sat kn tarmac coming and going. Paid for window seat and did not get it."
優點： "IFE Snack - bacon quiche Service"
缺點： "Stink The usual cramped seating Long wait to deplane"
優點： "Entertainment for the kids Healthy food The crew were great and interactive"
缺點： "Too much pressure for the ears"
優點： "The service, politeness of staff, the food."
缺點： "Our bags were put on the wrong belt and we didn't receive them for over an hour."
優點： "I liked the grilled chicken and the beef selection"
缺點： "The actual greens in both salads were weak; soft not crisp and cut in large chunks nose that were hard to handle and not flavorful."
缺點： "We did not make this flight"
優點： "Both planes were clean service was good"
缺點： "Both flights delayed"
優點： "Boarding from an obscure gate, then being bused quite a long way to the plane was slow and tedious. There were many queues and delays along the way and the plane was late leaving. Food was not great but we we were not offered anything to drink not even water with the meal until we had finished eating. I know crew works hard but that seemed a time management problem. There is no service involved plonking down a tray. Water could be included."
缺點： "All of the above."
缺點： "Food, I cannot get an option to have a Cheese platter. The food has been prepared too far in advance and is tasteless and full or preservatives."
優點： "Great service, comfortable seats, little to no turbulence, all around a great flight!"
缺點： "When seat in front of you is reclined it takes away a lot of your personal space and makes it impossible to get up to go to bathroom"