優點： "The crew was nice"
缺點： "Better food and cooked throughly and better seat and more blankets."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Info system is not that easy to navigate So hard to find a movie"
優點： "Entertainment system has a great selection, leg space even in economy is big enough."
缺點： "Definitely food, mozarella sandwich was of very poor quality. Also after serving food, it takes them 2 hours to collect trays so you get stuck on your seat and can forget about toilet :("
優點： "cheuk in 快！吾使等太耐！"
缺點： "The Crew could be more friendly"
優點： "The ground staff at Emirates check-in counter who so kindly changed my seating to isle as requested and updated my Skywards membership nbr on their data base. It enabled me to board the flight amongst the 1st and business class passengers."
缺點： "Nothing in Particular"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "ICE is amazing, excellent food also in economy, comfortable seats."
缺點： "If you sit on the double seats in the back you have to wait a lot to get off the plane."
優點： "On time, chose the raw meal which was excellent."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Lovely staff....nice food have had worse. Found the seats very comfy as an average size person.Would fly with Emirates again thanks guys x"
優點： "Good choice of entertainment."
缺點： "Food can be improved. A little bit of innovation is needed."
優點： "The entertainment system is good"
缺點： "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
優點： "Service, atmosphere"
缺點： "1st food was same as it was from Karachi to Dubai"
優點： "Amazing flight to travel for long travel! Relaxing! Easy to adjust in the whole flight! Crew was giving an awesome service!!"
缺點： "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"
優點： "I loved the food, wide selection of movies and more leg room. Even the luggage was better handled by this airline. For extra 20 pounds, you pay 50 dollars which is pretty reasonable..."
缺點： "Can’t complain about a thing."
優點： "Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat."
缺點： "Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost."
優點： "Overall a good experience. Flight did not appear to be overlong,mostly due to ambience in"
優點： "Just done all of that already !"
缺點： "Just done all of that already !"
缺點： "Departure time ruins the whole night"
缺點： "Seats a bit tight"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Loved the entertainment options."
缺點： "Food was horrible and cabin crew was not nice or friendly."
缺點： "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
缺點： "service, staff. had night mare"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The service was excellent and the crew tried to keep everyone comfortable. Food was good and great selection when it comes to entertainment."
優點： "Food and entertainment and punctuality"
缺點： "Quite a long wait to disembark"
缺點： "Did not get wheelchair assistance for my dad as requested."
缺點： "debarking process was one of the longest in my life"
缺點： "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."
優點： "I like the food , yummy"
缺點： "I was in window seat. When serving food and beverages crew didn't give much concern."
優點： "The entertainment unit worked all good. The food was great."
缺點： "Flight got delayed. I can't say crews weren't kind but I was on another airline with much much kinder crews."
優點： "On time"
缺點： "Food variety"
優點： "Online checking"
缺點： "N/ A"
優點： "I felt unwell towards the end of the flight. The cabin crew could not have been nicer. Although they were busy they all found time to come and check on me, including the purser. Water and other drinks were given out regularly. They even provided afternoon tea with scones and cream!"
優點： "It was very comfortable for a 14 hour flight."
缺點： "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."
優點： "Efficient flight, crew professional"
缺點： "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
缺點： "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"
優點： "Food was ok"
缺點： "Nicer personal at check in ,nicer crew,better food."
優點： "The aircraft is a marvel."
缺點： "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
缺點： "everything...terrible airline"
優點： "Pilots were good, they provided a smooth ride."
缺點： "Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew."
缺點： "delayed flight management"
優點： "Seats were confortable, new plane, the crew was attentive, food was great."
缺點： "Need to update the movie library, the category with the new movies is probably a year or morw old."
優點： "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
缺點： "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"
優點： "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
優點： "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
缺點： "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
優點： "Food, clean plane, Nice staff"
缺點： "Flight delayed missed connection lost bag"
優點： "The bathroom was clean in the beginning of the flight. Speak some English ."
缺點： "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
優點： "Food excellent,crew are friendly, polite."
優點： "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
缺點： "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
優點： "Great service , great planes"
缺點： "All was great"
優點： "the seats were more roomier than the flight to istanbul."
缺點： "One of the other passengers was being difficult and irritating on the flight."
優點： "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
缺點： "The difficulty I encountered in discovering and finding my boarding gate in Boston."
優點： "Friendly and helpful flight attendants, delicious food, great movie selection."
缺點： "Same problem as the first segment (see above)"
優點： "On time, hard working staff."
缺點： "The usual dislikes: economy seats, crying babies, body odor of other passengers."
優點： "didn’t like anything"
缺點： "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
優點： "The best trip! Thk"s! Good luck,T.Airlines!"
優點： "They crew were very pleasant and polite. It was one of best flights I have had."
缺點： "They're wasn't anything I didn't like."
優點： "It was a short flight. Lemonade"
優點： "Overall, the flight was good, right on schedule. Crew were very nice and professional."
缺點： "I was in one of the seats next to the lavatory and the smell was quite unpleasant. Actually, I perceived a bad odor during boarding, the toilets were not cleaned for our flight."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "All was fine."
優點： "Vegetarian options available"
缺點： "Long delay"
優點： "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
缺點： "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
優點： "Great experience for my first international flight."
優點： "Freebies gifts"
優點： "Early arrival by full 30 minutes--great."
缺點： "Crying babies, but not airline's fault."
優點： "Average good service, food"
缺點： "Entertainment. Poor movie choice, headphones not good"
優點： "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
缺點： "Not having a jet bridge and having to board a bus to get to the plane."
缺點： "Staff was rude, was so bad cannot even use word customer service to describe it"
優點： "Everything, Turkish is great."
優點： "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
優點： "The flight attendants were pleasant and very attentive. Great meals."
缺點： "Had trouble with the seat leaning back on one of glights"
缺點： "Everything was really good"
缺點： "They made me pay $450 to check two of my bags. The bags were delayed by a day and then they stole a $1,000 camera from the delayed bag. I work for a travel agency and we will never fly Turkish Air again."
優點： "Food was excellent. Service was awesome."
優點： "Selection of movies and other entertainment options"
缺點： "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."
優點： "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
缺點： "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."
優點： "The provide very good service."
優點： "This Transavia Airlines is not good at all."
缺點： "Many things cheaper does mean better."
優點： "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
缺點： "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
優點： "The crew was very kind"
優點： "Nice crew, good food."
缺點： "Both bathroom were not working in business class area."
優點： "The crew."
缺點： "The time between flights."
優點： "The socks offered in business were comfortable and nice looking. The red wine was good."
缺點： "The food was just average and the seat not too comfortable"
缺點： "Information on arrival time was not correct"
優點： "Customer care was super supportive"
缺點： "Inflight sandwiches"
優點： "Food was great, enjoyed watching videos, staff very profession and friendly."
缺點： "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
缺點： "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
優點： "Newer plane, crew was amazing, seats were adjustable"
優點： "Crew was nice and pleasant"
缺點： "Flight very late"
優點： "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
優點： "Being fed was amazing and watching free TV was great!"
缺點： "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Crew was nice and efficient"
缺點： "Economy seats don’t recline enough."
優點： "great crew and comfortable flight."
缺點： "sceens in the plane to show map and direction of travel"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Gaps between seats are very narrow."
缺點： "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
缺點： "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
缺點： "wasn't able to take the flight since I missed it"
優點： "Flight crew very nice"
缺點： "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
優點： "Food was excellent, service from staff was friendly, and entertainment options were great."
缺點： "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
優點： "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
優點： "The attendants took great care of us. Super smooth flight."
優點： "Friendly in-flight personell"
缺點： "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
缺點： "We did not get two of baggage at the destination."
優點： "Friendly attendants. Decent food, and frequent snacks and beverages."
缺點： "No charging ports for electronic devices."
缺點： "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
優點： "Food was good and crew members were very nice"
缺點： "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
優點： "Decent seat size. Sorta slept the whole flight."
優點： "Very friendly staff"
優點： "Very friendly and helpful personnel."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "The cabin crew were pretty good. That's about all that was good."
缺點： "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
優點： "Flight was delayed for three hours and was a very stressful flight"
缺點： "Flight was not on time and got to destination very very late pier management of aircrafts"
缺點： "Service from airline host Poorly maintained plane Bad food Old entertainment"
缺點： "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
優點： "Jet airways flight till mumbai"
缺點： "Poor legspace in Klm flight till Amsterdam"
優點： "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
缺點： "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
優點： "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
缺點： "See above"
優點： "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
缺點： "Nothing. This is filler text to meet the min. characters."
優點： "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
缺點： "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
優點： "Food and drink service"
缺點： "Boarding pass facility"
缺點： "I missed my flight because of MU"
優點： "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
優點： "Crew and food"
優點： "Economy class product offers good value for money."
缺點： "Boarding processes could be enforced consistently."