優點： "Crew was amazing and attentive as always."
缺點： "An upgrade for more comfortable and ergonomic seats would make a lot of difference...."
優點： "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
缺點： "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
缺點： "Everything was great"
優點： "I love Korean Air"
缺點： "No complaints!"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
缺點： "Overnight flight is brutal. But that can't be helped."
缺點： "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
優點： "Quiet except for the kids"
缺點： "The meals"
缺點： "A little bit crowded"
優點： "The crews"
缺點： "Toilet floor was wet and dirty."
優點： "Good crew, good service, clean quarters, cordial and pleasant service"
優點： "Staff was very nice"
缺點： "Very small seats"
優點： "Best service, clean airplane, flexibility check-in procedure,"
缺點： "Food was not good except bibimbap. I ordered instant noodles instead."
優點： "Flight attendants were very nice and leg room space was more than other flights"
優點： "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
缺點： "I wish the flight was 2 hours longer so I could sleep more on the plane."
缺點： "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
優點： "Same as above"
優點： "Clean bathrooms, courteous attendants, plenty of food and drink! These and more are what you can expect from Korean Air. Attendants are also bi or tri-lingual in many instances and will even bring you water and other drinks if you need it. I never felt dehydrated or hungry like I have on other carriers, and I appreciate this so very much because it isn't cheap to buy a bunch of food/drink after security to bring on the plane just to not starve... NOT on KOREAN AIR - full belly, no chapped lips! They even have hydration spray in the bathrooms and lotion too!! You get slippers, toothbrush, toothpaste, headphones, and did I mention the games and movies on your INDIVIDUAL SCREEN ARE FREE? In case you are wondering... I flew COACH. Another note from this trip on the level of service. There were a couple of people, who I think were Vietnamese. They spoke no Korean and no English. The flight attendants even made an effort to find another passenger who spoke the language to explain the U.S. Immigration form because the forms were in Korean and English as the flight was coming ion from Korea. It was probably also available in Chinese and Japanese since many from there also take the Korean Air flight to the U.S. Still, the couple spoke none of those languages. They were behind me. It turned out that no one else on the flight spoke their language. So what did the attendants do? Well, they filled out the forms for them so they could get to their family, who turned out to be in Houston."
缺點： "I have nothing negative to say. I love this airline!"
優點： "Planes r great service is good"
缺點： "We did not like the food but they did give us other tray when we told them we don't like the smelly fish"
優點： "Air conditioning low and uncomfortable"
優點： "Nothing at all"
缺點： "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."
優點： "Reading previous Kayak reviews made me worried about my upcoming trip, but after experiencing everything it all went well. The entire trip made it so easy and smoothly. Definitely I will be using Kayak app again."
優點： "Food, service"
優點： "I thought the food was exceptional"
優點： "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
缺點： "Cabin temperature was too high"
優點： "Politeness, cleanliness and food."
缺點： "Nothing to mention"
優點： "I loved the aircraft and the great service. They offered great food and the service was fast"
缺點： "Everything ok"
優點： "Light flight, extra space."
缺點： "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
優點： "Timely and professional services,well polite and corteous staff"
優點： "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
優點： "upgrade the food quality"
優點： "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
缺點： "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."
缺點： "Flight was delayed."
優點： "Great plane, great service. Favorite airline when flying to Asia. The BEST crew in the air."
缺點： "Other passengers, but KA can't control that."
優點： "screen contents very good"
缺點： "seat is smaller than other flight"
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Lots of space on airbus. Great choices of entertainment though Singapore airlines has much more choices."
缺點： "I'm vegetarian/vegan so that is my only negative thing. They only had meat & seafood. Airlines should be more aware of being sustainable & food is definitely one of them."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "First class service even n economy."
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "Well, since it's my first flight out of the USA and using economy class, the experience was great since I have no other flights to compare it too."
缺點： "For such a long flight... maybe more block buster movies to pass time, more music selections."
優點： "The planes were very clean and in good working order. The crew was excellent. We had a very short connection but were met as we got off our first flight in Seoul and given great instructions about how to quickly get to our connection through security while our flight to SFO was being held for 15 minutes. The food was very good, choice of movies and TV excellent. Our bags made it to SFO despite the short connection. All in all I couldn't ask for a better way to make a 20 hr trip to the other side of the world."
優點： "Excellent flight attendants, plenty of leg room. Great food."
缺點： "All good."
優點： "Made you realize it is possible to have good food Oma plane"
缺點： "Ran out of choices"
優點： "I had a great flight good service and excellent food."
缺點： "No complaints"
優點： "Everything was good, I enjoyed my long flight"
缺點： "Friendlier crews"
優點： "I liked how generous they were with food and drinks"
缺點： "Free WiFi could have made the flight a lot better"
優點： "Services is good ."
缺點： "Food can be better"
優點： "KLM are our airline of choice. A great full-service carrier with impecable standards."
優點： "The crews were pretty great!"
缺點： "The regulating of the temperature."
優點： "Planes were on time and connections made."
缺點： "One bag delayed as not put on flight and food could be better."
缺點： "Flight got cancelled"
優點： "Onboard crew were nice and polite. Flight was on time (a rarity)."
缺點： "The boarding crew was rude and unpleasant, the plane was boiling hot."
缺點： "Travelled business class and was ace experience"
優點： "Great crew, comfortable seating with enough leg room."
缺點： "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
優點： "the drinks"
缺點： "seat reservation. having to pay for luggage...."
缺點： "This was just a short commuter flight from Lyon to Amsterdam for connection."
優點： "Food, entertainment and crew was exceptionally friendly."
缺點： "Seats not great for such a long flight."
缺點： "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
優點： "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
缺點： "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
缺點： "Flight cancelled"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "My seat at the window was great and the staff really friendly and courteous!"
優點： "The crew was very nice"
缺點： "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
優點： "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
缺點： "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
缺點： "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
優點： "Restrooms clean, decent food and drink, nice cabin crew."
缺點： "No complaints"
優點： "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
優點： "The seats seemed to have more space on this plane which was nice."
缺點： "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
優點： "Easy to board and easy flight."
優點： "Good services!"
缺點： "Customer service"
優點： "Left ontime and service was excellent."
優點： "Fabulous trip with friendly, helpful staff"
優點： "Friendly staff, good service and on time departure/arrival."
優點： "Pleasant flight"
優點： "Seats were comfortable"
缺點： "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
優點： "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
缺點： "The amount of extras you have to click no to while checking in online."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "Dutch sub titels would be nice."
優點： "Thankful for coffee being served without charge. Not all airlines do that."
優點： "The included snacks and the seats."
缺點： "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
優點： "great choice of entertainment content, friendly crew"
優點： "Everything - Checkin, crew, food, entertainment"
缺點： "Long stop over at Schiphol. Too Long!!!!"
優點： "Crew service"
缺點： "Flight delayed."
優點： "Flight was efficient enough and staff were friendly."
缺點： "It was delayed quite a bit and more on-time updates would have been appeciated."
優點： "Loved this 747! Crew was professional and food was very good."
缺點： "We had a long wait (25 minutes) at the gate because we were early."
優點： "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
缺點： "lack of meal options"
優點： "The cabin crew were fantastic and funny"
缺點： "Tiny seats"
"Not having literally all of my flights get delayed would have improved my experience"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "Thank you for the number of refreshments including drinks and a snack. Entertainment options were great."
缺點： "The seat was so hard to get comfortable in. I’m only 5’9” but I kept getting bumped into as I was sitting in the aisle seat. Also my seat 23C’s headphone jack is broken - I had to play around with my headphone cable input to get enough contact to hear everything."
優點： "Good pilots"
缺點： "Service is dismal and run down interior. Rips in seats. Lags way behind Asian or certain European airlines"
缺點： "Sits not suitable for long distance travel"
缺點： "Flight departed late"
優點： "The crew was really nice. Flight was quicker than expected."
缺點： "Seats could be more comfortable. Boarding process should be more organization. Snacks could be way better."
缺點： "Why would United use a 757 when they know that if the plane is full and there is a strong headwind that the fuel capacity won't get them to their destination! Of course this happened to me. We were diverted to Newfoundland to refuel (after spending 3 hours sitting on the tarmac while the captain arranged to redirect). THEN... the flight crew had been working too long and they had to send another crew which took 4 extra hours. 17 hours from Lisbon to Newark is unacceptable! It could have all been avoided with a larger plane."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "I didn't like that I couldn't select our seats ahead of time because this flight was a code share with United. Also, the United gate agents gave me the impression they didn't know what they were doing or what was going on. There was a security check and one agent checked our passports and then sent us to another who said we didn't need to go to her, but to the counter. At the counter, the agent said she didn't need us there. When I asked questions, she didn't answer my questions, but instead answered questions that I hadn't asked. For example, I asked to check our seat assignments to make sure that we were together, and the first response was that the flight was oversold but they were trying to keep families together. Not what I asked, and immediately caused me to worry that our family would not be seated together. I had to persist several times to get the gate agent to verify that we were assigned seats together, which had been the case all along. Why the needless confusion and anxiety? I don't think she did a good job of listening to me."
優點： "Good entertainment selection"
缺點： "Stewardess was impatient, rude and not helpful. Asked for milk & it was spoiled which made my daughter gag. Worst part is I called United to confirm they would take care of the transfer of my luggage all the way to my final destination even with sleeping over in Japan & they said yes. Turns out, I had to get all my luggage & check it back in the next day."
優點： "More leg room than the International flight. Reported may luggage missing...the rep. was excellent. Too bad I din`t get her name. According to united I will get my luggage tomorrow before noon on June 2nd 2018"
優點： "Nothing positive to report...NOTHING!! Flight was three hours late leaving. No pilot then no device to move the plane away from the terminal"
缺點： "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!"
缺點： "Rescheduled 1 and a half hours later without telling us. Tough to do when you have already been traveling for 14 hours."
優點： "Entertainment system good. Nice new aircraft 777-300 ER. On-time departure and early arrival."
缺點： "Vegetarian food choices very limited."
優點： "The crew was helpful and friendly, my flight was inexpensive"
缺點： "The seats were incredibly uncomfortable! Also, many people did not understand how to turn off the televisions, so it was pretty distracting to have so many monitors going when we all trying to sleep."
優點： "Layout of plane good for walking. ATL gate agents 5-star, all other staff horrible. Drunk passenger vomited in aisle (SFO to Auckland) & got vomit in my hair. Nauseated entire 12 hour international flight & flight attendant refused to move me. Couldn’t eat because of vomit on me and around me, flight attendant said, “it’s perfect, I sprayed it.” Unbelievable!!! Do not recommend United Airlines."
缺點： "Drunk passenger vomited on me (SFO to Auckland) and female Asian flight attendant refused to move me even though plenty of cabin space available. Unsanitary condition called for empathy and United failed to deliver..."
優點： "fast take off and good service."
優點： "The flight was on time! That’s very important to me and I appreciate it when my time is valued."
優點： "Good flight"
缺點： "Chairs hard"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
缺點： "No movie without paying"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "They dimmed the cabin lights so we could view a beautiful lightning storm. Polite and helpful crew kept us informed and comfortable."
優點： "Cheap enough"
缺點： "Lack of space"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Having a medical issue, requested for an isle seat but unsuccessful."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "On time."
缺點： "Flight attendants brought a few people drinks and then disappeared leaving the rest of us thirsty"
缺點： "we had to sit on runway for 1 hr to burn fuel to lighten the load. did not get served until 1 hr of fly time."
優點： "We arrived there early"
缺點： "Delayed way to long!"
缺點： "The flight delay was terrible"
優點： "The staff and crew were great."
缺點： "I flew round trip to Bangkok from Chicago last year for $460. Why does one way from Fargo N.D. To Green Bay, WI cost $480?! My flight said it was late on the screen (6:40) but actually flew on time. I think a kid missed his flight because of it. My connecting flight in Chicago was way too tight because of a LONG delay waiting to unboard. Had to run, yes run through ORD to get to terminal 2 from 1 within minutes to catch my flight. It was too stressfu and expensive."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Bumpy ride"
優點： "Ease of security and boarding. Friendly and accommodating staff. No concerns at all."
優點： "Movies on personal device"
優點： "See above."
優點： "Boarding was nice and fast"
缺點： "Rude crew, bad seats, unfortable seats"
缺點： "Seats could provide lower-lumbar support."
優點： "Tv, seats"
缺點： "Boarding. I was forced to check a carry on sized bag"
缺點： "The food was not satisfactory. Soon after take-off everyone received a skimpy packet of breadsticks. A while later a meal (lunch) was served. It was very good. Many hours later everyone received a packet of pretzels, etc. About an hour before arrival everyone received a sandwich in a plastic wrap. It was close to inedible. Beverage service was very good. However, the amount of food served was unacceptable. This seemed like a budget flight. Very different from the flight to Europe on a Lufthansa plane. This was on a United plane. Will make me think twice about flying to Europe on a United plane."
缺點： "I hat west coast to east coast flights that offer no entertainment or food."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
豁免更改費用。 搜尋 基多出發的彈性機票