每天清潔，並在 基多飛往 台北的機艙內安裝HEPA高效濾網
優點： "I liked how generous they were with food and drinks"
缺點： "Free WiFi could have made the flight a lot better"
優點： "Services is good ."
缺點： "Food can be better"
優點： "KLM are our airline of choice. A great full-service carrier with impecable standards."
優點： "The crews were pretty great!"
缺點： "The regulating of the temperature."
優點： "Planes were on time and connections made."
缺點： "One bag delayed as not put on flight and food could be better."
缺點： "Flight got cancelled"
優點： "Onboard crew were nice and polite. Flight was on time (a rarity)."
缺點： "The boarding crew was rude and unpleasant, the plane was boiling hot."
缺點： "Travelled business class and was ace experience"
優點： "Great crew, comfortable seating with enough leg room."
缺點： "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
優點： "the drinks"
缺點： "seat reservation. having to pay for luggage...."
缺點： "This was just a short commuter flight from Lyon to Amsterdam for connection."
優點： "Food, entertainment and crew was exceptionally friendly."
缺點： "Seats not great for such a long flight."
缺點： "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
優點： "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
缺點： "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
缺點： "Flight cancelled"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "My seat at the window was great and the staff really friendly and courteous!"
優點： "The crew was very nice"
缺點： "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
優點： "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
缺點： "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
缺點： "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
優點： "Restrooms clean, decent food and drink, nice cabin crew."
缺點： "No complaints"
優點： "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
優點： "The seats seemed to have more space on this plane which was nice."
缺點： "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
優點： "Easy to board and easy flight."
優點： "Good services!"
缺點： "Customer service"
優點： "Left ontime and service was excellent."
優點： "Fabulous trip with friendly, helpful staff"
優點： "Friendly staff, good service and on time departure/arrival."
優點： "Pleasant flight"
優點： "Seats were comfortable"
缺點： "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
優點： "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
缺點： "The amount of extras you have to click no to while checking in online."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "Dutch sub titels would be nice."
優點： "Thankful for coffee being served without charge. Not all airlines do that."
優點： "The included snacks and the seats."
缺點： "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
優點： "great choice of entertainment content, friendly crew"
優點： "Everything - Checkin, crew, food, entertainment"
缺點： "Long stop over at Schiphol. Too Long!!!!"
優點： "Crew service"
缺點： "Flight delayed."
優點： "Flight was efficient enough and staff were friendly."
缺點： "It was delayed quite a bit and more on-time updates would have been appeciated."
優點： "Loved this 747! Crew was professional and food was very good."
缺點： "We had a long wait (25 minutes) at the gate because we were early."
優點： "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
缺點： "lack of meal options"
優點： "The cabin crew were fantastic and funny"
缺點： "Tiny seats"
"American's movie selection is not great and the user interface for selecting a movie is really not easy to use."
"It was quick, plane was loaded and the service on board was ok"
優點： "Can’t say that...crew was professional but lacking good service attitude.No smiles, Nothing special."
優點： "Nothing. Crew on all four flights were rude."
缺點： "The flight attendant could have gone and gotten my meds or let me get my meds that I left at the at the gate"
優點： "The pilots and the team did a good job."
缺點： "They changed my seat i paid For last minute and sat me in a small seat when i paid For extra leg room."
優點： "Really enjoy flying first class."
優點： "Boarding was seamless, crew and flight attendants were awesome."
缺點： "The aircraft itself seemed dated. Very limited seat adjustment options, considering I was in First Class"
缺點： "No deberían cojerse los artículos personales de los pasajeros"
優點： "The crew was amazing,attentive and courteous."
缺點： "Better boarding procedure. Everyone was budding the lines not well organized."
優點： "Fast Flights were a major plus!"
缺點： "Crew could’ve been more enthusiastic"
缺點： "Organization on when the flight would be leaving. BETTER food vouchers. And prudence goes a long way"
缺點： "Smoke in cabin, has to return to Houston. Then they never transferred our luggage as promised."
缺點： "Staff at las “snippy” toward other locations regarding “we make sure that WE get out flights out in time so be ready to move...” . Leaving on time is nice but don’t be crappy towards other locations publicly, we don’t care about your little rivalry..."
優點： "Seating was comfy with techy was to entertain yourself."
缺點： "Boarding was delayed due to the plane not being ready. Baggage handling absolutely destroyed my wife’s new luggage. Her suitcase came with a cover to help keep it clean. The cover was ripped in several locations and the whole side of her suitcase was blown out. We will have to purchase new luggage."
優點： "Width of the seat is nice"
缺點： "Boarding process is not great and delays while already boarded are terribly frustrating"
缺點： "After this I need direct flight from DXB to LAX"
缺點： "I missed my flight to San Diego because the airline was late to Dallas"
優點： "I had a passenger next to me with a very heavy perfume scent"
缺點： "Is ok"
優點： "Flight crew was nice"
缺點： "the small jets are so uncomfortable."
優點： "On time, arrived early"
缺點： "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"
優點： "The seating arrangement and the friendly nature and helpful service of the attendants."
缺點： "Everything was great"
優點： "Checked luggage at the gate smoothly"
缺點： "2 tables were hanging off on 1 side on the right row 30. I pushed them back together but were still crooked and could fall out again easily."
優點： "Crew was nice and friendly. Pilots flew great. We arrived a few mins early as well."
缺點： "On the way to Denver from Miami we were on a nice new AA plane with TV entertainment, movies, power, and comfortable seats. On the way from Denver to Miami we were on an old plane with no entertainment and old uncomfortable seats. If this is going to be the case, charge me less up front as well. My daughter had a terrible time for a 4 hour flight."
優點： "I found the crew to be nice and friendly and the breakfast was good."
缺點： "It seems like American Airlines has lived up to its reputation. More seats in a plane and less comfort. On top of that, the entertainment system has not been upgraded since the 70's. TV monitors in the middle and everyone has to watch the same thing. Of course, the sound system did not work for one entire side of the plane so I could only watch the movie and not hear it. If you are not going to have individual monitors for each seat, allow your passengers to what from their mobil devises like almost all other airlines are doing."
缺點： "Food was terrible and the audio was broken for the entire plane and couldn't watch the movie they played on the flight."
缺點： "Flight from Columbus was delayed due to crew member family emergency. AA said I would miss my connection in Charlotte. The only alternate connection was too late to complete the trip. I nearly canceled the trip. I reboarded and made my connection with 10 minutes to spare. Also, my destination (Greenville) was only 90 miles from Charlotte, the connecting airport (unbeknownst to me). AA should have offered the option of driving to my destination."
缺點： "I am very frustrated that a single part could not be located in the early afternoon to allow the plane to fly. I will be late again for work and it seems to be American Airlines and not Delta that has all the delays or is late."
缺點： "we arrived and it took 15 min for a gate agent to bring the jetbridge out to the plane....sad!"
優點： "Food, cleanliness"
優點： "Thankful for the pilot... He got us to Charlotte alive."
缺點： "Sitting on the plane for two hours prior to take off. Also, I'm not a fan of being bribed into credit cards, and the whole class system... Everyone is a human passenger"
缺點： "The flight was delayed and my luggage is coming in the later flight. I need some form of consolation for this pathetic service."
缺點： "Think this plane still had screens overhead vs personal screens."
缺點： "The cabin was very warm and almost unbearable. The flight attendant for the first class section was very rude."
優點： "I was in Business class and had some room to spread out."
缺點： "Flight was delayed by almost three hours. Crew provided NO service, but it was a late flight."
優點： "I am happy to have made it to my final destination."
缺點： "This was a disappointing experience to say the very least. The boarding process in Quito was chaotic to say the least. The AA staff did not make an effort to maintain any kind of order. My husband and I are both enrolled in the AA frequent flyer program and had at least 6 people cut in front of us while on-line. When we finally approached the AA representative, Dayana Gómez, She was rude and not helpful. Our seats on the UIO-Dallas flight did not even recline. We sat completely upright for the duration of the 6 hour overnight night flight into Dallas."
缺點： "American refused to board me becouse LAN did not send the reservation to AA system. Flight was full and AA did not even talk with me about what to do. They just unloaded my bag allready checked to MIA.. After two hours standing at LAN counter they changed my flight to Lima and than to Miami. I came to Miami 12 hours late, very disappointed by this service. According to AA my ticket was never confirmed by the airline !! How can you sell it to customer ??"
缺點： "I don't like the fact that American Airlines try to get me to put my small carry on bag below both ways in the cargo area it is against FAA to have batteries down there. I have 30,000.00 in cameras and they tried to get me to do this both times saying the bag will not fit. The Flight Attendant each time say that it fits JUST FINE! I'm going to try to avoid American Airlines as much as I can!"
優點： "The only nice thing was the plane."
缺點： "There was terrible service. And we missed out connection because an empty plane was sitting at our gate. There is no way the airline did not know this plane was at our gate. They also did not play for our hotel to stay the night. Never flying American again. Not a single employee seems to know what's going on."
優點： "Lots of in-flight entertainment and plenty of service."
缺點： "Food choices left something to be desired but still good. I was in the middle seat, which nobody likes but other than that, it worked out."
缺點： "Poor crowd control in airport- monitor did not show gate even 20 minutes before the flight after the gate changed , then it changed 3 different times. Few Avianca staff available to answer questions/clear up the confusion. It was actually comical. On the previous flight Lima-> Cusco, they bumped us off our flight even with confirmed tickets, said the "flight was full" (obviously oversold) and said we'd get a $50 voucher and asked me to write my email on a piece of scrap paper, no receipt."
缺點： "The crew wasn't very friendly - which is something I have noticed between AA and United. United seems to be much more friendly and welcoming."
優點： "Stewards were patient and attentive."
優點： "The crew relax and smile"
缺點： "very small seats"
優點： "Nothing. Flight was late, I was bumped out of my seats that I paid extra for. The seats we had wouldn't recline. Boarding was announced in 5 minutes so lines were formed and we boarded 35 minutes later as we had to wait for one extra cabin crew member. We got charged toe all our bags (see SWA). There was human waste in the bathroom."
缺點： "See above"
優點： "The guy at the check in counter was awesome, even though his English wasn't great. He upgraded me to the exit row seats since my legs are long; usually you need to pay for this. The seats were huge and comfortable, though the arm rests didn't move, so you could stretch out (the flight wasn't that full)."
缺點： "One flight attendant was basically rude to everyone. She was so comically unfriendly that people on the plane were actually mocking her (for good reason). She refused to explain to us how the emergent slide worked. We asked because the visual instructions on the door were different from those in the seat back pamphlet. In fact, I still don't know which directions are the correct ones (they were contradictory)."
缺點： "They canceled my ticket for no reason"
優點： "Premium space"
優點： "Check in and boarding was quick"
"Not having literally all of my flights get delayed would have improved my experience"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "Thank you for the number of refreshments including drinks and a snack. Entertainment options were great."
缺點： "The seat was so hard to get comfortable in. I’m only 5’9” but I kept getting bumped into as I was sitting in the aisle seat. Also my seat 23C’s headphone jack is broken - I had to play around with my headphone cable input to get enough contact to hear everything."
優點： "Good pilots"
缺點： "Service is dismal and run down interior. Rips in seats. Lags way behind Asian or certain European airlines"
缺點： "Sits not suitable for long distance travel"
缺點： "Flight departed late"
優點： "The crew was really nice. Flight was quicker than expected."
缺點： "Seats could be more comfortable. Boarding process should be more organization. Snacks could be way better."
缺點： "Why would United use a 757 when they know that if the plane is full and there is a strong headwind that the fuel capacity won't get them to their destination! Of course this happened to me. We were diverted to Newfoundland to refuel (after spending 3 hours sitting on the tarmac while the captain arranged to redirect). THEN... the flight crew had been working too long and they had to send another crew which took 4 extra hours. 17 hours from Lisbon to Newark is unacceptable! It could have all been avoided with a larger plane."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "I didn't like that I couldn't select our seats ahead of time because this flight was a code share with United. Also, the United gate agents gave me the impression they didn't know what they were doing or what was going on. There was a security check and one agent checked our passports and then sent us to another who said we didn't need to go to her, but to the counter. At the counter, the agent said she didn't need us there. When I asked questions, she didn't answer my questions, but instead answered questions that I hadn't asked. For example, I asked to check our seat assignments to make sure that we were together, and the first response was that the flight was oversold but they were trying to keep families together. Not what I asked, and immediately caused me to worry that our family would not be seated together. I had to persist several times to get the gate agent to verify that we were assigned seats together, which had been the case all along. Why the needless confusion and anxiety? I don't think she did a good job of listening to me."
優點： "Good entertainment selection"
缺點： "Stewardess was impatient, rude and not helpful. Asked for milk & it was spoiled which made my daughter gag. Worst part is I called United to confirm they would take care of the transfer of my luggage all the way to my final destination even with sleeping over in Japan & they said yes. Turns out, I had to get all my luggage & check it back in the next day."
優點： "More leg room than the International flight. Reported may luggage missing...the rep. was excellent. Too bad I din`t get her name. According to united I will get my luggage tomorrow before noon on June 2nd 2018"
優點： "Nothing positive to report...NOTHING!! Flight was three hours late leaving. No pilot then no device to move the plane away from the terminal"
缺點： "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!"
缺點： "Rescheduled 1 and a half hours later without telling us. Tough to do when you have already been traveling for 14 hours."
優點： "Entertainment system good. Nice new aircraft 777-300 ER. On-time departure and early arrival."
缺點： "Vegetarian food choices very limited."
優點： "The crew was helpful and friendly, my flight was inexpensive"
缺點： "The seats were incredibly uncomfortable! Also, many people did not understand how to turn off the televisions, so it was pretty distracting to have so many monitors going when we all trying to sleep."
優點： "Staff at Fresno Airport was helpful and informative."
缺點： "A six hour delay caused us to rent a car to drive from Fresno to LA. Once we were on our way and after 3 hours or so, the delay was reduced so that we theoretically could have made connections - but it was too late. We made it driving - but we had to eat the cost of the car rental."
優點： "Layout of plane good for walking. ATL gate agents 5-star, all other staff horrible. Drunk passenger vomited in aisle (SFO to Auckland) & got vomit in my hair. Nauseated entire 12 hour international flight & flight attendant refused to move me. Couldn’t eat because of vomit on me and around me, flight attendant said, “it’s perfect, I sprayed it.” Unbelievable!!! Do not recommend United Airlines."
缺點： "Drunk passenger vomited on me (SFO to Auckland) and female Asian flight attendant refused to move me even though plenty of cabin space available. Unsanitary condition called for empathy and United failed to deliver..."
優點： "fast take off and good service."
優點： "The flight was on time! That’s very important to me and I appreciate it when my time is valued."
優點： "Good flight"
缺點： "Chairs hard"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
缺點： "No movie without paying"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "They dimmed the cabin lights so we could view a beautiful lightning storm. Polite and helpful crew kept us informed and comfortable."
優點： "Cheap enough"
缺點： "Lack of space"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Having a medical issue, requested for an isle seat but unsuccessful."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "On time."
缺點： "Flight attendants brought a few people drinks and then disappeared leaving the rest of us thirsty"
缺點： "we had to sit on runway for 1 hr to burn fuel to lighten the load. did not get served until 1 hr of fly time."
優點： "We arrived there early"
缺點： "Delayed way to long!"
缺點： "The flight delay was terrible"
優點： "The staff and crew were great."
缺點： "I flew round trip to Bangkok from Chicago last year for $460. Why does one way from Fargo N.D. To Green Bay, WI cost $480?! My flight said it was late on the screen (6:40) but actually flew on time. I think a kid missed his flight because of it. My connecting flight in Chicago was way too tight because of a LONG delay waiting to unboard. Had to run, yes run through ORD to get to terminal 2 from 1 within minutes to catch my flight. It was too stressfu and expensive."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Bumpy ride"
優點： "Ease of security and boarding. Friendly and accommodating staff. No concerns at all."
優點： "Movies on personal device"
優點： "See above."
優點： "Boarding was nice and fast"
缺點： "Rude crew, bad seats, unfortable seats"
缺點： "Seats could provide lower-lumbar support."
優點： "Tv, seats"
缺點： "Boarding. I was forced to check a carry on sized bag"
缺點： "The food was not satisfactory. Soon after take-off everyone received a skimpy packet of breadsticks. A while later a meal (lunch) was served. It was very good. Many hours later everyone received a packet of pretzels, etc. About an hour before arrival everyone received a sandwich in a plastic wrap. It was close to inedible. Beverage service was very good. However, the amount of food served was unacceptable. This seemed like a budget flight. Very different from the flight to Europe on a Lufthansa plane. This was on a United plane. Will make me think twice about flying to Europe on a United plane."
缺點： "I hat west coast to east coast flights that offer no entertainment or food."
每天清潔，並在 基多飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 基多飛往 台北的機上會提供口罩
從 基多飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 基多飛往 台北的彈性機票