The boarding staff were professional. I could not board because I was not aware or informed of Covid restrictions in Japan (passing through) . Fortunately the counter staff declined my boarding so I was not stuck in ORD or rejected in Japan. I will gain the required testing and reschedule the trip next week.
This flight never happened because Kayak and ChatDeal let me buy this flight without notifying me that Japan still has a travel ban in place for individual tourists. They only refunded me $1100 of the almost $1700 I paid initially.
Very, wry kind, helpful and polite.
It was perfect. Thank you so much!
JAL is a good flight to visit Far East, especially Thailand for a discounted fares:-)
Don’t use JetStar to go to Narita! Walking long distance to get to terminal. It’s like a some penalty or punishment !!!!
優點： "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
缺點： "You are best ."
優點： "The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again."
缺點： "I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price."
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "Crew and service were outstanding!"
缺點： "I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters."
缺點： "If the flight was on time."
缺點： "Trip to Manila from Tokyo was delayed for 3hrs plus"
優點： "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
缺點： "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
優點： "Crew very helpful. Seat roomy."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Flight experience in JAL is excellent."
優點： "Friendly and helpful"
優點： "Service and Entertainment were great. Lots of legroom is great."
缺點： "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
缺點： "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
優點： "Flight time was not bad, not too long"
缺點： "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
優點： "Space between the seats."
缺點： "Color of the seats."
缺點： "Meal was served frozen."
優點： "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
缺點： "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."
優點： "Food and entertainment was good."
缺點： "Because of some system updating we were unable to check in online and had to wait until we got to the airport to select seats. By then, there were no decent seats available. My bladder nearly burst because the guy next to me slept the whole time. They say it will take 3 weeks to update the system. This is a terrible level of customer care."
優點： "Excellent entertainment and the crews attention made me fell welcomed."
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Once again the service from the flight attendants was perfect."
缺點： "Why does the shorter of the two flights have more comfortable seats?"
優點： "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
缺點： "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "The most polite and attentative flight attendants and great food options."
缺點： "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."
優點： "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
優點： "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
缺點： "Headset was too big for me and kept skipping back."
優點： "The crew were all exceptionally pleasant, helpful."
缺點： "I didn't care at all for the food."
優點： "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."
優點： "Everything, from booking till landing"
Quick boarding. No bag space at all in aircraft even for small bags very limited space. Seats cramped. Flight stewards were okay…
Flight was on time. Crew courteous and knowledgeable. Good flight
缺點： "The crew failed to enforce ANY mask policy. The WiFi did not work. They over served alcohol to the passengers."
優點： "Fast transportation and great seat"
缺點： "The air hostess were rude."
優點： "Delays. Very hard to rebook. Crew was inattentive. No chargers or TVs. Little overhead bin space. Terrible flight."
缺點： "Fix everything mentioned above"
優點： "We flew economy, so it was what it was. Not really comfortable."
缺點： "No free inflight entertainment. Did serve a beverage and a small snack. Crew and staff were friendly."
缺點： "Flight entertainment it's kind of hard to set up depending on the device you own"
缺點： "Taxi time on both ends were ridiculously long."
缺點： "The pilot on this flight was amazing!"
缺點： "The boarding process at the gate was brutal and very disorganized and the persons working for American Airlines were overwhelmed and announcements relating to the delay were very confusing"
缺點： "Circled for too long and had no updates from the captain on what was happening."
優點： "Both flight were on time and the crews were delightful"
優點： "Nothing, was a very old airplane very uncomfortable for a long trip."
缺點： "Very poor entertainment, uncomfortable seats."
優點： "Everything on time."
優點： "Flight cancelled after multiple delays. Huge line with single agent to rebook everyone"
優點： "It was an average flight"
缺點： "Delay of 2 hrs and it wasn't due to weather"
優點： "The flight was delayed"
優點： "the plane looked new and clean"
缺點： "the leg space"
優點： "Friendly attentive crew"
缺點： "The only entertainment was streaming movies via your own device. Not the end of the world but most people have come to expect having personal video monitors. Delta is adding them but AA is taking away."
缺點： "Terrible rough landing for no reason"
優點： "Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update."
缺點： "The space between seats is very short!!"
優點： "Crew was polite and respectful"
缺點： "Communication was irregular, a meal was promised that was never delivered, delay on tarmac handled poorly"
優點： "Legroom, interactive lcd screens on seat headrests. Would fly again, affordable as well."
優點： "FUE OPERADO POR AMERICAN AIRLINES Y EL VUELO DESDE TAMPA DESPEGO TARDE Y PERDIMOS LA CONEXION A JAPON TODO EL DIA EN EL AEROPUERTO SOLO HASTA EL DIA 21 VAMOS A SALIR DE LOS ANGELES A TOKIO SI TENEMOS ALGO DE SUERTE MUY MALO EN VERDAD NOS ENTIMOS ENGAÑADOS"
優點： "Average. Expectation for US airlines are so low this flight score average."
優點： "Quiet clean bathroom good layover time"
缺點： "lost time and monies...and opportunities."
優點： "45 minutes early...brand new (refurbished) a320"
優點： "Food was okay.."
缺點： "Had a bulk head seat that turned out to be not one."
優點： "Timely I have no complaints. The flight went well."
缺點： "Timely I have no complaints. The flight went well."
缺點： "Horrible long delays."
缺點： "Too cold on the plane"
優點： "The only good thing about the flight is that it was nonstop."
缺點： "This four-hour flight had no movie and no seatback entertainment system. It didn't even offer SiriusXM to listen to. How old exactly was this plane?!"
優點： "Good air and great stewardesses"
缺點： "Horrible experience in the ground system, they charged me $240 for my bags and the staff are really confused."
優點： "Delayed 2 hours out of charlotte. Missed flight to Madrid. Newark people are rude"
缺點： "Look above"
優點： "It was fine"
缺點： "It was a full flight, but I cannot complain"
優點： "Everything went fairly seamlessly despite having a pacted plane."
優點： "Comfort and quick boarding"
缺點： "Flight attendants were a bit dry and less than over zealous. Connecting gate in Charlotte was really far from where we landed. I had little time to get there."
優點： "Boarding process was quick and staff was decent."
缺點： "Tiny seats, everyone was uncomfortable because of this. No in flight entertainment."
優點： "I flew first class. Philadelphia airport is horrendous. I chose to fly first class to avoid lines and make flying by my lonesome go more smoothly. There are no special lines for first class there are absolutely no perks to flying first class out of Philly. The first class flight attendant was rude. They ran out of hot food by the time they got to me so I was served yogurt ... I don't eat yogurt. I waited 40 minutes for my luggage to arrive at baggage claim. The flight to Philadelphia from Tampa was a good experience. They had first class lines. The airport was cleaner. The flight attendant Steve, was kind and professional. I was served a hot lunch. I'm a diabetic and when my blood sugar went low he got me orange juice quickly. I waited maybe 10 minutes for luggage at baggage claim. However with the horrific experience in Philadlephia I may never fly American again. Definitely will never fly out of Philadelphia again. I was told by the woman who I sat next to on the way home that she hates American and usually flys Delta for her business trips."
缺點： "AVOID FLYING OUT OF PHILADELPHIA!!!"
優點： "Friendly staff, on time"
缺點： "No issues"
缺點： "NEVER GOT THE TICKETS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
優點： "Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight. No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it."
缺點： "See above"
Easy Covid check in. Excellent onboard service.
缺點： "More leg room More gluten free food options"
缺點： "Plane was late, food terrible, wifi broken."
缺點： "Seats were so uncomfortable!but love the direct flight eben though it was almost 2 hrs late"
缺點： "wonderful cabin crew, easy check in, lovely staff working at the gate and the air canada check in desk. 10/10 experience"
優點： "Empty plane"
缺點： "Not being 3 hours late"
優點： "Everything was great. From food to entertainment was great."
優點： "Crew is very friendly and helpful. Leg space is bigger than other flights."
缺點： "Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time."
優點： "They did feed us and provided cover and small pillow"
缺點： "every thing including service is minimum."
缺點： "By the time the food cart got to the rear of the plane their was none of the good entrees left for my family including my to young boys who had already licked out what they wanted, but got nothing they liked."
缺點： "Probably not an Air Canada issue but we went to departures and were well through the process when we were told that our bag would have to be checked (which was obvious). The lady acted like it was my fault that the other person had let me through with a cart and a full sized suitcase. A second young lady was a bit more sympathetic and helpful. Thankfully we arrived at the airport well in advance."
缺點： "Steward. & meals"
優點： "Typical flight but trouble free, on time, professional crew."
缺點： "Garbage in see pocket and broken recline on seat 36k"
優點： "Seats were comfortable. Food was OK."
缺點： "Signed up for txt notifications, but not informed of flight dep delays; told repeatedly of 'full flights at del gate but not the case, lots of empty seats; delayed again on arrival, waiting for 'assigned' berthing to open up, which was assigned to another plane; had to walk 'miles' to get to security once inside terminal - why doesn't AirCanada get decent treatment in assigned berthing at Pearson, especially after midnight when there must be hardly any flights arriving..."
缺點： "Flight was delayed for 3 and half hours."
缺點： "Didn't board as I missed the connection."
缺點： "No vegetarian options"
優點： "Great timing of flights to arrive in afternoon. Also liked flying on the 787. Service was great as there was always someone checking to see that you were comfortable."
優點： "Easy breeze you flight and crew"
缺點： "Most crowded flight I'VE EVER experienced. Narrow seats and NO legroom! Servicing only complimentary room temp. Water a 3hr trip. Retired now but was flying weekly during my 30 years plus career I'm shocked at the very basic services. Soon you will probably consider and fee for toilet use!"
優點： "Food, service, seat (Business class), aircraft"
缺點： "No internet connection"
優點： "The young kids really enjoyed the multi-player video games that were offered on the plane. The windows were really cool too! The amount of light/color coming from the windows were adjustable with the press of a button. It was the first flight for the younger kids, and they loved it!"
優點： "Nice to see some older flight crew members."
缺點： "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."
優點： "There was good food and entertainment"
缺點： "I'd like better vegetarian options for food though"
缺點： "I don't have any complain about the flight. It was average or a little above average. I just couldn't sleep well probably because the head rest is too high or what. But I'm 5 feet 7. The pillow can be improved as well (firmer)."
優點： "Very smooth"
缺點： "Gave us good seats"
優點： "Difficult to find employees in the Toronto airport. Security needed to help me locate someone after my plane was delayed causing me to miss my connection. On the way back had a delay again lucky if was my final leg."
優點： "Flight was on time"
缺點： "Cramped seats"
缺點： "Return flight was delayed over 6 hours. Too many hours spent unnecessarily in airport. The delay in this flight cost me a day without work. We landed in Toronto @ 5:30 am. Out of security by 6 am. My shift at the hospital started at 7 am. I have never had a flight delayed to this extent, especially without an explanation. My nephew was on flight 1894 from Toronto. Everything was fine when they checked the ETD. They arrived at YYZ at 1300 only to finally board 12 hours later. Totally unacceptable."
缺點： "Having to download entertainment app beforehand isn't made clear"
缺點： "There were several delays before boarding. The communication was poor, the announcements inaudible and the terminal chaotic. The flight had a lot of young children on it. There was an incredible amount of crying and screaming in the last half hour of the flight."
優點： "Very friendly assistants on the flight."
缺點： "Seats were not huge but on the cheapest flights it was sort of expected."
缺點： "The seats and the lack of leg room."
優點： "It was okay, but I feel no one really cares anymore it is just a Job....... on my flight from Canada to Florida on Feb 8 th it was a horrible experience. We were almost 4 hours late due to no crew or pilots. This is my last time flying with Air Canada. Way to much stress for people who have so much stress in there everyday lives. This should be a no stress way to fly. Just sayin"
優點： "This was my smoothest flight I have had. I was traveling alone which probably made it better."
缺點： "The fact that I never have this kind of experience when I have my family with me and we have special needs e.g. Stroller, baby, checked baggage, and kind of change to the itinerary."
優點： "The flight was not cancelled and we got home"
缺點： "Flight was very delayed"
優點： "Nothing. The only good thing was it was a direct flight."
缺點： "Why when the seats are so close do you allow the seats to recline. Maybe the flight attendants should be more interested in the passengers than selling stuff."
優點： "Nice. Great way to return home and have wheels damaged on one piece and handle cracked on another one."
優點： "Flight was delayed three hours but they kept changing it ...Original was 945..Changed to 1015 changed to 1120pm then 1150pm then 1215 am then 1250 am.My mom is a Parkinson's patient and has been for ,16 years...Terrible service esp for elderly and families with young children...Had I the choice would not choose to fly w AC again!"
優點： "Service was good, everything normal"
缺點： "Entertainment sucks.. You sit in a chair for however long and can't do anything. The planes for rouge are so old!"
優點： "I liked the overall experience of flying with air canada this was my first time using air canada before this I used westjet a lot a friend of my suggested air canada so I gave it a try and happy to have doNE it"
缺點： "The only issue that I have is the fact of the charge for the charge of the suitcase and the carryon as so much that when we get to the plane there is not enough room for all of the carryons"
優點： "On time"
缺點： "Uncomfortable seats"
優點： "everything went well."
優點： "New, clean plane. Well trained staff at the desk and on the plane. Left on time and arrived early. To keep cost down they have WiFi on board - you provide your own tablet or smartphone."
缺點： "This is Rouge the discount arm of Air Canada. As such the legroom is minimal. The announcements in both official languages were too fast. Get the announcer to slow down a bit!"
優點： "Flights were early."
缺點： "As usual with Air Canada, the flight attendants serve with disdain., and are never friendly."
優點： "No entairtainment of any kind on an oversee flight ??? Flight attended had s bad attitude"
缺點： "No entairtainment of any kind on an oversee flight ??? Flight attended had s bad attitude"
優點： "Flight was good"
缺點： "No food and no snuks"
缺點： "Sits not suitable for long distance travel"
缺點： "Missed All connecting flights because plane was delayed 5 hours at place of origin thanks to United Airlines. Needed an "O ring" for maintenance. A very simple part yet had to locate one in another city. Very poor. Wasted 1 day. Went back home. Rebooked for tomorrow. $20 meal voucher. Pathetic."
優點： "On time"
缺點： "Impossible to get entertainment to work"
缺點： "If I actually got to fly with United Airlines instead of having to purchase an additional ticket and fly with American Airlines."
優點： "The way everyone helped me get on the flight as I was a few minutes behind the 45 minute window to check my bag"
缺點： "Everything was top shelf they really done a great job on this flight"
優點： "Free snacks. But prob only cuz I got the cheapest option."
優點： "Arrived much earlier than expected and very smooth trip"
缺點： "Screaming small child for first 30 min of flight"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Comfy seats. Flights on time. Free pretzels."
優點： "The crew were attentive and helpful."
缺點： "Small and cramped seats."
優點： "Smooth ride, snack box, friendly staff"
缺點： "No entertainment options"
優點： "Had the first class seating so the drinks were good and helped the flight by quicker. The crew were very friendly. Quick bording left a few minutes early which is always a plus. Smooth flight very little turbulence."
缺點： "The Wi-Fi was not working on the flight so my plan to use my phone for music or watching a movie fell through rather quickly."
優點： "Pilot was very communicative and shared when we were approaching turbulence when he was navigating around Hurricane Harvey"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Seat have enough space for legs. Airplain was clean and crew was friendly and pilot was nice as well, we had some air bumps on our way, so pilot took time to explain why he turned on seat sign, as well as he told 5-10 minutes before start lending that it is ladt change to get up to use restroom if someone needs it. The landing was smooth"
缺點： "Employees of united in Tampa airport are rood, to be exect lady Jennie M (or something starting with J and inial M) It was my flight back to Chicago. I had basic economy which means I can have only one personal bag (which I did, but it is lil bigger then regular women bags) I new it will fit cause I am flight with it all the time if I am going only for a few days and on those cheapest tickets. She gave me hard time telling me that my purse is to big to take on board and was making me to pay for that and the tone with wich she dpoke to me wasn't nice. When I told her that in Chicago they let me go with that bag, she said: "those united employees are not doing there job, if you want to go with it go, but I'll call too ur gates and they will charge you double for that bag" Which noone did, they did not even stoped me on gates, because my bag is perfectly fitting under the seat."
優點： "My wife and I arrived at airport in Tampa and tried to check our bags in and United ticket counter wasn't working properly. It was malfunctioning. A United agent helped my wife and I very professionally and got everything back to working like it was supposed to."
缺點： "The check in machine not working properly."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Missed connecting flight TWICE"
缺點： "Tiniest, tightest seating ever - claustrophobic"
優點： "flight made me too tired to like anything"
缺點： "flight delay"
優點： "Cheap flight, on time, convenient"
缺點： "Very little leg room with little padding"
優點： "Entertainment in flight"
缺點： "Seat room"
優點： "Flights were on time."
優點： "Flight crew very helpful"
缺點： "Not enough storage space"
優點： "Our Flight Attendant was Hilarious. Made the trip very Relaxing"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
缺點： "Lame entertainment console, pay per view"
優點： "Staff was excellent"
缺點： "Seats are really small paid extra for emergency row leg room but lost out on head room due to window seat. Should have warning & give free liquor as well"
優點： "Food was edible, nothing special"
缺點： "Boarding was very slow, as was cabin staff. Not very attentive. Made a big deal about letting passengers with connections off first, although we arrived. We waited, as requested. Finally got up,after realizing everyone in the 20'rows behind us was gone."
優點： "Very gracious staff and attendants : )"
缺點： "horrible service representative in newark."
優點： "Friendly staff and organized boarding procedures"
缺點： "The other passengers"
優點： "Friendly crew, absolutely no delays, plane took off within minutes after boarding, flight arrived 13 minutes ahead of schedule, smooth trip."
缺點： "Internet service & power outlets didn't work"
缺點： "Pretzels as an only option."
缺點： "Our flight changed times both ways and we were never notified.. We only found out when we checked in. We also had to sit in the last row that doesn't recline both ways"
優點： "The crew , living on time"
缺點： "I had no dislikes"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "Arrived safely"
缺點： "Changed the seating plan because it was a different aircraft, we were separated and told we couldn't change seats"
缺點： "The crew was pretty rude on this flight for some reason."
優點： "A 7 year old, flying for the first time was seated next to me in the middle seat. An older gentleman was in the window seat, me at the aisle. The stewardess asked me to take care of her. In light of what just happened where a parent paid $150 for the staff to watch his girl and she ended up getting molested by an older gentlemen, this is unacceptable. She was screaming and being a normal 7 year old, pushing the call button every 2 minutes, slamming her chair back and forth. I do not have kids for a reason. This should not be allowed. I was afraid if I said anything to her about her attitude that she could say I did something to her and My life would be ruined."
缺點： "Shame on you United. I was not given the opportunity to change seats due to a full flight."