Better Asian vegetarian meals.
The airline staff can be so much better and understanding and professional.
The service from kayak should have been better
優點： "CREW WAS GOOD FOOD AND SERVICE WAS TERRIBLE"
缺點： "NO SEAT MONITOR WAS WORKING. ANNOUNCEMENT WAS TERRIBLE.SEAT WAS MUTILATED FOOT REST WAS NOT WORKING.OVER ALL VERY POOR SERVICE."
優點： "comfortable seat, friendly staff"
優點： "The seat was somewhat comfortable. the inflight movie selection was far better than my flight between jfk and ist."
缺點： "The overall crew/staff need to learn to improve their behavior and attitude towards their passengers."
優點： "Yes on your ticket you ask me to have one bag luggage 1 piece max 40 insted when I reach air port LHR they refused then it cost me 85£ extra to buy new bag I am sending my clam to soo"
缺點： "- Boarding took too much time because the airline called all passengers to board, instead of asking to board by their seat zone. - The space between seat is too narrow so I couldn't stretch my legs. - The seats are very old and little bit dirty - The seats were not properly cleaned."
缺點： "Turkish want more money for changing the date"
優點： "On time"
缺點： "Seats are not very comfortable. Narrow and hard."
缺點： "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"
優點： "Largely pain free experience"
缺點： "Same problem as the first segment (see above)"
優點： "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
缺點： "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."
優點： "The food is the only good mentioned"
缺點： "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"
優點： "Food & Wine"
缺點： "10hrs of screaming kids in row 12! Ta RDG"
優點： "This was a normal flight. Nothing out of the norm. good food, and good entertainment selection."
優點： "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"
優點： "Crew was top notch. Very friendly and accommodating. Always a smile on their faces. Arline was nice and clean. Long flight but comfortable. Keep it up and continue to improve. I will be a repeat costumer"
缺點： "no complaints whatsoever"
優點： "The crew were accommodating and pleasant."
缺點： "the seats were uncomfortable could use more leg room"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "Food and comfort was great."
缺點： "Israel requires them to close bathrooms forvlast 30 minutes but there was no warning. So when tried to go 30 before landing had to wait until we landed."
優點： "Great experience for my first international flight."
優點： "Service-crew, food, entertainment variety; good value and connection options"
缺點： "1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min"
缺點： "Wish they used a large plane like the Istanbul to MIA one."
缺點： "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"
缺點： "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
優點： "Fantastic airline crew, actually good food and plenty of beverages offered, really nice complimentary amenities like pillow, blanket and toiletries bag."
缺點： "Not much Very decent efficient operation Always room for improvement"
優點： "Great crew"
缺點： "No kosher as ordered"
優點： "Great service and the aircraft was clean and comfortable"
優點： "The food- did they have a chef on board?!!"
缺點： "The boarding to the US wasn't fun. 1) the men had to go first and then the women... culture shock. And then 2) double screening for everyone because of trump's travel policies."
缺點： "My incoming Turkish Airlines flight arrived late due to weather conditions in Istanbul. The handling of passengers who had missed connecting flights was poor. Very few staff new how to manage the situation, which resulted in long delays, very frustrated passengers and an overall very negative experience. I would avoid flying with Turkish Airlines if I could."
缺點： "I made request by the phone, for service animal. They told me to call back after 24h!!! After 5 days of waiting, more than 50 calls to customer "support " that barely speak English, I was forced to go to "Airport " to chek what is the problem with my request. Over there they helped me, and everything was fine after that. But this is RIDICULOUS, that I need to go to f... airport to solv the problem. Never ever turkish!!!!!!"
優點： "Very little. I had heard that the food was better than United but I do not believe it is now that I have made six legs of travel and two of them over 13 hours."
缺點： "Turkish Airlines basically give minimal benefit to Star Alliance Gold members. Access to the lounge was given finally after I produced my physical Gold card even though I gave them my UA number. There are no ticketing agents in the Istanbul Airport within the secured area. I was not comfortable going outside security and then back again through security to upgrade my ticket. Agents at Turkish Airlines CIP NOT helpful."
優點： "Even in economy, TK serves two full meals, with beer/wine as beverage options. They also give an overnight bag with slippers and other helpful goodies"
缺點： "The level of service by the cabin crew was really disappointing. One of the flight attendants asked me to switch seats with the woman seated next to me (although I had pre-selected my seat). I obliged, although I think that the cabin crew and/or gate agents should have given more thought to giving her a better seat assignment, like a bulkhead seat. This woman was uncommonly large with mobility problems, so it was difficult for me to get up when I wanted to. The entertainment system malfunctioned about an hour into the flight, and I had to flag down a cabin crew member on 3 separate occasions to ask them to look into it. No one ever bothered to follow up or attempt to resolve the problem. To make matters worse, the entertainment system is connected to the entire electrical system, so I couldn't use the "call cabin crew" button, or the overhead light - meaning I was stuck in the dark for HOURS. Only after I demanded to be given another seat did anyone do anything, and with zero apologies."
優點： "Great entertainment and food."
缺點： "Boarding was very long."
優點： "On-line check, including seat selection, was easy. Requested vegetarian meals and got them! Food was quite good."
缺點： "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."
優點： "The food was good, the crew was very professional and friendly."
缺點： "The seats are too crammed and there's barely any room in the economy class."
優點： "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."
缺點： "The plane was dirty. It smelled, The food was not up to par."
缺點： "Flight from Istanbul to Amman boarding was a mess"
優點： "Beds were cozy and the food top notch"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Good food great passenger service."
缺點： "Having to take a bus to plane"