優點： "Food was good. Wine was better."
缺點： "Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal."
優點： "Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive."
缺點： "Waited 45 minutes for a bus from a remote gate without any crew anniucmwnts. A total shambles as one or two buses did a 20 minute+ circuit to offload the plane."
優點： "Thai airways is always good, they are always one of our carriers of choice"
缺點： "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."
優點： "The overall experience was good and relaxing."
缺點： "The toilet area could be better occupied to help skin dryness control."
優點： "Food and entertainment were consistently good."
缺點： "The plane felt old, and wasn't as roomy as the plane for Melbourne to Bangkok. It felt like we we're sqwished into a tin can - it was like flying 15yrs ago. The plane was extremely hot at the back of the plane, but not in other parts. The service was average and if you asked for something it was done begrudgingly."
優點： "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
缺點： "Overall great experience."
優點： "Crew food excellent"
缺點： "Could not get comfortable in the seats"
缺點： "On this flt just the inflight entertainment system at my seat which was not working"
缺點： "The plane was delayed about 30 minutes. They should improve this."
優點： "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
缺點： "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."
優點： "Quick flight"
缺點： "Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight"
優點： "The service was great as was the space."
缺點： "I would have liked a window seat."
優點： "On time Comfortable seats Great service"
優點： "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
缺點： "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."
優點： "Good food accompanied with excellent inflight service from crew members"
缺點： "Insufficient of good movies"
優點： "Professional staff and good food"
缺點： "Landing was a little bumpy"
優點： "The crew were lovely and polite"
優點： "Very short flight"
優點： "The flight was smooth and quick. The meals were delicious too"
缺點： "Long time getting through Frankfurt airport security"
缺點： "食物差 設施差"
優點： "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
缺點： "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."
缺點： "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"
優點： "Speedy boarding, early arrival and generally comfortable flight."
缺點： "The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy."
缺點： "Very hard seats for a long haul flight and queues for the the toilets. Overall the planes looked old and tired."
優點： "Inflight good. Food average. Unfortunately there was AirCond snag and delayed for over an hour, arrived KULAP safely."
缺點： "Attentive and helpful cabin crew."
優點： "ARN to BKK: Good crew, good seat (Thai Premium Economy - available Scandinavian flights only), on time departure and early arrival BKK."
缺點： "Food was tasty enough, but not hot when served (a common problem with many airlines) and only two options for Premium Economy. Entertainment options also limited."
優點： "return flight on a brand new plane - always helps Excellent movies selection"
優點： "Loved the journey. It was excellent. Food, service were all good. Comfort of the journey was again excellent."
缺點： "There was a 30 minute delay at the gate for boarding which was not announced or informed."
缺點： "The boarding at Bangkok Airport was a let down. Not only was the gate far away, we had to climb flights of stairs in the process to get to the aircraft. Certainly not suitable for passengers with knee problems."
缺點： "Our itinerary did not show that we had to transit in Chiangmai. It came as a surprise when we checked in at the airport. That was very misleading. We had to remove our hand luggage at each stop."
缺點： "Due to the late arrival of the previous Thai Smile flight in BKK we had to literally run the length of the airport to catch our next flight. We were taken at pace by an airport staff member who kept telling us that they were closing the gate so we had to hurry. Fair enough but having raced for a very long distance, minus shoes after the security check, we arrived at the gate to find that boarding had not even begun and did not for at least 10 minutes after we arrived at the gate."
優點： "Crew friendly"
缺點： "Poor food and boarding"
優點： "Fairly spacious, the food was nice and we were given beverage's at a good pace."
缺點： "I was not told to put my seat belt on for landing... I was actually not aware of landing as I was asleep, but landing woke me up and it was a little concerning, as most crew's check seat belts on approach to landing."
缺點： "Lack of legroom"
優點： "Nothing this time"
缺點： "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"
優點： "Everything was ok"
優點： "on flight entertainment made the long flight easier to deal with"
缺點： "nothing everything was perfect"
優點： "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."
缺點： "Late ,always late leaving and Landing"
缺點： "crew from Jakarta to Bangkok was worst"
優點： "I’m in awe of the special attention we received from the time we entered the airport, all the way to the gate. It was amazing. I can’t fault the service from the home airline."
缺點： "The food was a touch too salty for my palate. It would have been nice to have someone meet us at Osaka but this may be asking too much."
優點： "I really love Thai Air business class internal flights. Great seat layout like the long haul privacy. Thai Air staff always excellent and even on this 70 min flight they serve a hot Thai meal rather than cop out with sarnies. Also was llucky on the flight down to HKt was on a brand new Dreamliner, I think they were testing. Wow! Multi coloured calming lighting and no window blinds ! 5heh work electinically like polarised glasses! What next! Highly recommend Thai Air for business class."
優點： "Attentive service, great food, smooth flight"
缺點： "Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping"
缺點： "Inefficient security screening. Inspected every single bag, rather than employ scanning systems. Left 45 minutes late. No reason given. Luggage took an extra 40 minutes to unpack due to "technical difficulties"."
優點： "Vegetarian food was ok. Crew was very polite and helping."
缺點： "Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight"
優點： "Excellent service"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "New plane (airbus a350). Love the family couch."
缺點： "Crew wasn't as attentive as expected."
優點： "Legroom and entertainment are nice. Seats in economy are better than average."
缺點： "The staff does not seem to mind bumping into you or a seat with a cart in the aisle... And they don't control the 'gold rush' boarders who can't tell zone 1 from 3 or premier from economy... Of know what 'parents with small children' means... They just run the bulls...."
優點： "Enough legroom & space in economy"
優點： "Very attentive staff Plenty of movie options"
缺點： "Food was meh but that's common for airline food"
優點： "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
缺點： "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
缺點： "Delayed one hour ..."
優點： "Nice crew, decent food"
缺點： "Very narrow seats, sitting between two mothers with crying infants"
缺點： "不論check in , 登機，等行李，所有效率都很低"
優點： "comfort of premium economy seating in 777 ER300"
缺點： "Food service not that good."
優點： "Crew was nice and polite"
缺點： "No information, lack of communication"
優點： "Flight onboard: Nice interior on 777, food was mediocre, but overall pleasant experience. Flight before takeoff: due to 3 hour delay flying out of Pudong, they passed out water and sandwiches. Then we waited almost another hour before we could taxi to the runway. I blame this on Pudong airport. One of the worst airports for delays."
缺點： "Comfort was horrible! We were cramped in like sardines there was absolutely no room! To walk to rest for 13 hour flight. Crew is stiff a feels like they're paid to smile."
優點： "The crew was attentive and the flight was on time. The 20-minute delay was caused by traffic, but the flight duration was still on time."
缺點： "Waiting/Idle time would have been improved if the entertainment system was available from boarding to landing. The screens should be updated (they look pretty old) and a few more inches of leg room would be nice."
缺點： "delayed flight"
優點： "I loved that my knees didn't touch the seat in front of me. As a tall girl and a 12hr flight that would not have been comfortable at all."
缺點： "the air hostesses could have been a bit more accommodating, welcoming, pleasant, willing and smiling."
優點： "Food was good. The screen of the first flight LAX-TPE) was big and new."
缺點： "If the crew needs more rest please give them enough turnaround and breaks. They all look tired and unhappy. That's something the company has to fix, not the consumer to bear. The guy next to me didn't put his bag in the overhead cabinet, so it kept poking me or lie on my feet the entire flight. I'm sure this is something the airline would be able to enforce for security reasons."
優點： "everything run very well and hardware was great"
優點： "Price was good. The plane was quiet and clean."
缺點： "Food was not very good compared to competitors. I fly a lot and I'm positive these were the smallest seats I've ever had. Understand it's economy, but for a 12 hr. flight it's difficult. Also, check-in line took almost 2 hrs, giving most of us 30 min to go through security and find the boarding gate."
優點： "FREE Upgrade to Business class from Taiwan to Yokyo"
優點： "Good crew"
缺點： "No customer service people to talk to about seating. No one ever answer the telephone"
優點： "All good"
缺點： "All good"
優點： "Cheap but much better than the Southern China airlines trip we took a couple of years ago. Airbus entertainment system worked, meals were hot, tea and beer flowed freely, seats were packed but not as tightly, restrooms stayed clean. Sit on the right side to enjoy views of Alaska and Japan coastlines and twilight fishing vessels."
缺點： "Would be nice to have pan/tilt/zoom on the front/down exterior camera feeds."
優點： "Food & water were passed out on time"
缺點： "Too full, seats were so near each other"
優點： "The staff was friendly and helpful. The pilot was very impressive, I don't think I have ever had a smother landing! There were tons of movies to choose from. The food was decent, and there was lots of it."
缺點： "The weight limit of 7kg for carry on bags is enforced. I have never had my carry on weighed before, but China Airlines does. My bag was twice the weight limit, and the man checking my weight offered to check it for free. However, I did not want to check it because it had my DSLR camera and laptop computer with some other things. The weight limit is very small. I took everything out of my suitcase except the laptop and camera bag and it was still too heavy. Then I put some of my lenses in my purse took the camera and other lenses out of the bag and wrapped them in a scarf and managed to get it under the limit. So if traveling China Airlines make sure your carry on is less than 7kg, and good luck if you have electronics you don't want to check."
缺點： "Flight back had a 3.5 hour delay"
優點： "Our first SAS flight from Stockholm was delayed, so when we landed in Hong Kong, an agent met us at the gate and rushed with our passport to the transfer desk to help us get our connecting boarding pass, otherwise we would not have made it to the connecting flight on China Airlines to Taipei, and even our luggages arrived with us amazingly!"
缺點： "Efficient in flight shopping assistance."
優點： "The attendants were very good on the flight and they made it worthwhile to fly there..."
缺點： "The customer service guy was not professional at all...also he was very back stabbing in his dealing with the requests...cause there were many open seats in premium economy and he claimed there were none...very bad attitude..."