缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "LOVED the cup of Ramen anytime snack and curved utensils for eating on a moving plane, genius! Service and quality of product is great. If possible, I will always Choose Cathay Pacific airlines over any US Legacy Airlines to Asia any day!"
缺點： "Stop shrinking the check-in luggage size and allowable weight every few years. It's a nuisance to have to buy new luggage every few years when perfectly working luggage has to be thrown away because of size requirement shrinkage."
優點： "Plane from Hong Kong to Chicago was full but the crew did their best to meet everyone's needs. The food was very good."
缺點： "Tried to check in online but the system would not allow me to submit my data. So check-in was not as smooth as it could be."
優點： "Excellent crew"
缺點： "More comfortable seats"
優點： "Good flat business class seat allows for actual sleep!"
缺點： "Seat padding good for a seat, but too firm as a bed"
缺點： "in-flight food and beverage choices needs lot of improvement"
缺點： "Delay without infromation"
優點： "Seating space for short people..not average height people"
缺點： "Wider space for seats"
缺點： "flight delayed as always"
優點： "Everything was quite nice."
缺點： "Happy with everything. Staff were very friendly and helpful."
缺點： "Even though our baby has broken leg our stroller was not delivered to Hongkong so we had to carry our baby whole afternoon on hands..also after arrival from Hongkong to DPS Bali one of our suitcases was destroyed- very bad experience"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "It was a 14 hour flight and my head phone jack didn't work"
優點： "Delayed. Late notification of delay. No text notification of delay."
優點： "Again the food was excellent"
缺點： "Not enough operational toilets"
優點： "Enjoyed food and entertainment films."
缺點： "Delay flight and slow boarding and leaving plane."
優點： "Service was very good. Food was decent. Surprised CX served dinner early in the morning Pacific time right before arrival at SFO instead to breakfast."
缺點： "There was an extra layer of normal security check at the HKG gate 15. The male team leader, probably in '50's, with two bars on his shoulder was extremely rude to the passengers. I was at the front of Economy class when a female Asian passenger walked up in the Business class ilne. He naturally tendered to her first and let her and directing her to a lower security ranking staff t the other side of area. All fine and dandy. But seconds later, a Caucasian male walked u,p indicating that he was with that female Asian, the security guard got real mad, shouted at the Asian woman who by then was some 20 feet away that next time she needed to tell him he was with someone. When it was my turn to go into the secured area, there were to guards available standing side by side, a male and a female. He let me and pointed toward the two guards. I asked him which one, he didn't answer. I asked a second time, "Male or female", he still didn't answer, just pointed his finger toward the two guards. His attitude was totally unacceptable."
優點： "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
缺點： "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."
缺點： "Too salty for the meal"
優點： "Everything was good."
缺點： "The gate to connecting flight was very far and signs to gate were confusing."
優點： "Flight was not delayed"
缺點： "Economy seating needs more leg room. Carry on baggage weight is just 15 lbs."
缺點： "The crew service very lack"
優點： "The movie selection + the crew was friendly."
缺點： "There were kids who were not well behaved. Their parents would not correct them, neither did the crew. There was a kid screaming and talking very loud behind me, while everyone was sleeping. I was unable to sleep on the flight, even with ear plugs. The kid sitting next to me was getting Play-doh everywhere, on me, the floor and all over the seats. He was also kicking the seat in front of him and his mother would not correct him. It would be helpful for the crew to say something to the parents, as some parents do not believe in discipline. The vegan food was very good on the flight to Hong Kong, but on the flight to Chicago it was bland. I was still very hungry after eating + did not get protein in the first meal. With the seat in front of me reclined all the way back, my knees were touching the back of the seat, my legs were swollen and in a lot of pain after the flight."
優點： "早餐是粥 很棒"
缺點： "Indian vegetarian meal was not great"
優點： "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
缺點： "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
優點： "Comfortable, good food, staff spoke English well"
缺點： "Bad Turbulence for about 1/3 of the flight. Arrived 45 minutes early, sat on runway - not Cathay's fault. What WAS their fault, was the AWFUL, AWFUL MUSIC played over the PA during the wait. It was like Chinese water torture. After more than 15 hours on the plane, it was a repetitive loop that they probably thought would be soothing, but it made me want to scream."
缺點： "Bulk head seats. People walked over me all night including staff"
優點： "The usual Cathay Pacific service"
缺點： "On time departure and arrival."
優點： "Great service from the flight attendants."
優點： "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
缺點： "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."
優點： "The flight went okay, but my bag didn’t make it and still hasn’t been found."
優點： "All components of the trip were UpTo the expectations"
優點： "Seat unconfortable no legroom ."
優點： "Boarded on time. Landed safely."
缺點： "Crew not very attentive to passengers. Seats are small and leg room is very cramped for a 13hour flight."
缺點： "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"
優點： "service was excellent"
缺點： "boarding took very long."