過去72小時內搜出哥倫布（俄亥俄州）到台北最便宜的機票價格是NT$16,981（單程）和NT$28,431（來回）。 最熱門的航線是從哥倫布（俄亥俄州）飛往台北市 臺灣桃園國際機場，過去72小時內找到此航線最便宜的來回機票價格是NT$16,981。
優點： "The crew was definitely amazing. Extremely polite and always have a smile on :-)"
優點： "My seat"
缺點： "Time check in maybe earlier."
優點： "JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops."
缺點： "Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control."
優點： "The crew was great and entering and exiting the plane was quick."
缺點： "The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally."
缺點： "Crew was not very helpful"
優點： "Seat super comfy"
缺點： "All okay"
優點： "Crew was very polite. Great food and service."
缺點： "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"
優點： "Good crews."
缺點： "Space seats."
優點： "The crews were very kind and helpful."
缺點： "Great experience all around. Need to improve access customer service support."
缺點： "Check in and apps stuck in 80'"
優點： "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
缺點： "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
優點： "Overall is good :)"
優點： "Entertainment was good"
缺點： "PA system was used excessively."
優點： "Food was great"
缺點： "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "No complain"
優點： "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
缺點： "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
缺點： "very poor communication of information"
優點： "Good food and movies. Flight attendants were great."
缺點： "Tight seating and it was hot. No way to control individual airflflow"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"
優點： "服務 電影 雪糕"
優點： "Comfortable business class seat. Flight was on time. That’s what I wanted."
優點： "So cramped. Very uncomfortable flight."
缺點： "Meal was served frozen."
優點： "The flight attendants were first class."
缺點： "A small snack would have been nice, even a small bag of pretzels. Anything."
優點： "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
缺點： "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."
優點： "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
缺點： "Missing my last fight straight home because of very slow US Customs...)0"
優點： "Can use wifi with free"
優點： "Crew was very nice, movie selection was great and the 787 is a nice plane"
缺點： "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
優點： "The courtesy and professionalism is a 10."
缺點： "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."
優點： "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
缺點： "I did not like that we could not book our seats until 72h before departure."
優點： "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
缺點： "Small airplane"
優點： "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
缺點： "I thought the food was just so so. However, that's always a matter of personal taste."
優點： "Good service."
優點： "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
缺點： "The food was no better than any other airplane food."
優點： "Japan Airlines is a good airline. They treated my family and I well during our flight home. The food was excellent and healthy. We received hot towels before our meals and the staff were friendly and courteous, which is expected of Japanese service, in general. I loved Japan and coming back to the US on a Japanese airline was the best choice! Thanks!"
優點： "Seats in cos are comfortable and plenty of leg room compare to US airlines. Food selection is very good as well as the service. Flight Attendants were very friendly and attentive. Will fly JAL again!"
優點： "Flight was on time. Staff was very friendly and courteous."
缺點： "The seats were horrific. We flew economy because anything of an upgrade is ridiculously expensive. The seats were so tiny with NO leg room at all. I couldn't even fit my purse under the seat in front of me. I have had more space on Southwest flights. My husband, who is 6'1" could barely get his knees in front of him. This is insane for a 10 hr flight...worse on the way to Japan for a 13 hr flight. Also, not a whole lot of drink service. i was dying for water but it is very difficult to get out of the middle seat to find it. Would NOT book again on this airline."
缺點： "Very long lines at the security gate at Itami. Difficult web check in."
優點： "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
缺點： "Nothing- I'd fly with them anytime."
缺點： "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
優點： "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
缺點： "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."
優點： "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
缺點： "The crew of ANA was incredible. I think it is my best flying experience to Asia"
優點： "The crew was professional and super friendly."
缺點： "Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it."
缺點： "This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15"
優點： "There was a lot of leg room and updated features. Also the candy they gave out was good."
缺點： "The food was not to my liking,"
缺點： "Food was really unpleasant and entertainment all out of date movies"
優點： "There was lots of leg room. Crew was nice."
缺點： "One of our seats had a broken recliner button."
優點： "empty flight, foods tasted good."
缺點： "The seat was uncomfortable. Entertainment choices were limited."
優點： "Crew - excellent service orientation"
缺點： "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"
缺點： "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"
優點： "Great experience overall."
優點： "Staff and crew were great. Very accommodating."
缺點： "I unfortunately got placed in the middle of one large person and one person who had a strong body odor. Unfortunate but it happens."
優點： "Food and services"
優點： "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
優點： "The food and courteous flight attendants."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Crew amazing and food very good."
缺點： "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."
優點： "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
缺點： "Seats, food"
優點： "Good service"
缺點： "baggage was broken."
缺點： "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
優點： "Nice short flight. Houston is easy to navigate. Staff were friendly."
缺點： "They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs."
優點： "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
缺點： "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
缺點： "Small plane. No cabin space for carry ons."
缺點： "Seats in economy were narrower than Eva Airlines"
優點： "Food and service was excellent."
缺點： "Seats in economy were narrower than other airlines."
優點： "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
缺點： "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
優點： "Friendly staff and great food. Cabin was spacious even for Economy."
優點： "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
缺點： "Food was ok and limited entertainment"
優點： "Crews' performance was good."
缺點： "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
缺點： "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Very convenient and generally positive experience on this flight. Modern aircraft as well."
缺點： "Small seats, what do you expect from economy."
優點： "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
優點： "Good food and service"
缺點： "Delay too much time"
優點： "Polite attendants"
缺點： "small leg room......"
優點： "Efficent, courteous and reliable."
缺點： "Nothing in particular."
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "The food was really good, service was great, and nothing to complain about"
缺點： "I don't have any complaints"
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
優點： "Again, the flight attendants were kind and tried to be very helpful."
缺點： "The entertainment system was difficult to figure out and maneuver around and it seemed like the choices of movies were all sad."
優點： "leg room!"
優點： "Service was amazing."
缺點： "Could not fall asleep as the chair would not recline enough"
優點： "Flight was great."
缺點： "ANA partnered with United on this leg. Service was not even comparable to ANA. The economy cabin flight crew was detached and unattentive. The elderly man when serving meals just flops or slams your tray on your tray table. The attendants do not even clean the tiolets like the ANA attendants do. Such difference in service. I wish that ANA will notbpartner with United. It sure tarnishes their brand."
缺點： "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."
優點： "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
缺點： "Choices of food."
優點： "Onbaord Crew hospitality"
缺點： "Poor ground handling by narita staff. By bus from terminal to plane. Mixed with economy pasaangers. Chaos from bus to plane. All passangers exposed to freezing cold weather at narita aiport outdoor."
優點： "Food was good but not on every segment. Unlike many other airlines, ANA ticket counter team was very good. Japanese cabin crew etiquette & respectfulness are appreciated."
缺點： "Cramped seats. Narita has poor general facilities overall. Therefore ANA should offer a discounted lounge facility for passengers with more than 4 hours transit. (I read that lounge food is surprisingly bad. I used the United lounge instead.)"
優點： "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"
缺點： "The touch screen did not work properly"
優點： "This Transavia Airlines is not good at all."
缺點： "Many things cheaper does mean better."
優點： "I liked how generous they were with food and drinks"
缺點： "Free WiFi could have made the flight a lot better"
優點： "Salimos a tiempo . El business es muy confortable"
缺點： "La comida horrible . No se limpian los baños"
優點： "The plane size & comfort was excellent. The staff were very friendly"
缺點： "It's KLM. What else do you need to know."
優點： "Services is good ."
缺點： "Food can be better"
優點： "Klm's consistantly high standards in everything they do."
缺點： "Still don’t have my luggage yet"
優點： "Pleasant crew. Appropriate and efficiently served snack."
缺點： "Boarding and disembarkation were slow."
缺點： "Information on arrival time was not correct"
優點： "Everything works and quick to get to destination."
優點： "The crew were excellent and seats were comfy."
缺點： "Headphones for the entertainment centre.could have been better. Sound quality not great."
優點： "Great airline"
缺點： "I congratulate the KLM crew!"
優點： "Seat was comfy and spacious for economy class"
缺點： "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
缺點： "Late departure. Rush to connect."
優點： "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
缺點： "the headrest is hard. Apart from that- all was fine"
缺點： "We were told they were holding our flight, we ran 3 terminals and they’d already left."
優點： "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
缺點： "If I knew how to recline my seat earlier. I did try several times"
優點： "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "They considered my reguest of vegiterian food."
缺點： "I have no complaints."
缺點： "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
缺點： "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
優點： "Crew was excellent -kind nice and very attentive"
缺點： "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
優點： "The boarding was easy and you didn't have to wait inline for that long"
缺點： "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
優點： "Friendly in-flight personell"
缺點： "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
缺點： "We did not get two of baggage at the destination."
優點： "Delayed flight but staff apologized as for safety reasons."
缺點： "Very late arrival"
優點： "The staff was very helpful and professional. Promp response to calling for attention."
缺點： "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
優點： "On time"
優點： "Just great crew."
缺點： "Not comfortable at all and will not book KLM again."
優點： "Very friendly and helpful personnel."
優點： "Helpful and smiling cabin crew."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "Dutch sub titels would be nice."
缺點： "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
優點： "Cabin crew very pleasant"
缺點： "Lost our bags, little sympathy from staff"
優點： "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
缺點： "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
優點： "The included snacks and the seats."
優點： "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
缺點： "Nothing! It was all great!"
缺點： "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
缺點： "Terrible service in flight and customer service wise .. app functionality was below"
優點： "Crew service"
缺點： "Flight delayed."
優點： "Crew was friendly, and the food was better than the usual KLM fare."
缺點： "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
優點： "The constant supply of food that was offered to you. The crew was nice and always helpful."
缺點： "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
優點： "Enough space good wine and on time"
優點： "Overall very nice flight, even comes with free drink and snack"
"The flight was delayed for five hours due to airplane issues."
"So much fun to be delayed 3.5 hours so you land at 12:12 a.m. CT and then discover there are planes stacked on the tarmac but no open gates. We’ve been sitting in a hot plane for 1:20 and have no estimate when we’ll get a gate. This was poor gate management by American Airlines and DFW. Every AA flight I am on of late has been problematic at best."
缺點： "Old planes, disinterested crew, full flight"
缺點： "Beverages fir 1st class"
缺點： "30 min to de-ice an E170? Why?"
優點： "Seats felt thin"
缺點： "There crew was not welcoming nor understanding of the passengers' frustrations caused by the delays. There was no air-conditioning on the flight, no air circulation to speak of. No food was served due to turbulence or so we were told."
優點： "Tim was great!"
缺點： "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."
優點： "The air hostess didn’t smile while offering cookies, but she wasn’t rude. She later asked my fellow passenger to move to another window seat and I had the comfort of 2 seats."
優點： "The staff was fantastic. Very helpful."
缺點： "Flight was delayed twice causing us to miss our layover. The only way they initially could correct the issue was by booking us a flight 5 days later. Finally found a helpful person at the gate after calling American Airlines and getting no help. We lost day of our trip, but it’s better than 5."
缺點： "Get the plane to terminal bridge and not buss the passengers to and from to plane."
缺點： "Coach seats are cramped and little under seat space in window seats. Plus CMH de-icing was a mess (although not AA’s fault)."
優點： "The service representative at check in was very helpful and went above and beyond to assist my husband and I. American Airlines was outstanding on all fronts."
缺點： "However my overall experience with kayak and csfare was poor as they made a mistake on the name on my ticket that was not found until the day of my international flight and once I got a hold of customer service after calling 4 different numbers... most did not have 24 hr service... they stated they were unable to assist me and had no other options or solutions. American Airlines tried to help and eventually were able to accommodate me through purchasing a new ticket and ensured my husband and I were still sitting together. Kayak and csfare basically told me sorry for your luck. I will not use this company again."
優點： "Take offs equaled lands"
缺點： "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"
優點： "The gate agent in Columbus was in a wonderful mood."
優點： "short flight"
缺點： "Flight delay at every single step of the way Crew was great though"
優點： "Speedy, professional, clean, overall wonderful trip! Hoping for same upon return!"
優點： "We where late boarding, jet didn’t have fuel, we had delay after delay. This flight is never on time. every time I have taken this flight I am delayed. Also getting into charolette, we always spend at least 20 min on the tarmac"
缺點： "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."
優點： "The seats were quite comfortable."
缺點： "My bags didn’t make any legs of the trip. AA should allow downloading the app on the airplane."
優點： "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
缺點： "Attendant was unable to upgrade me to first class due to a system error they couldn't fix. Boarding was unnecessarily delayed because the attendant on staff was not the scheduled attendant and they were scrambling to catch up."
優點： "Excellent service gate to gate."
優點： "Nice legroom! Easy boarding, everything good and on time. Short flight so didn’t use entertainment."
缺點： "Flight from Columbus was delayed due to crew member family emergency. AA said I would miss my connection in Charlotte. The only alternate connection was too late to complete the trip. I nearly canceled the trip. I reboarded and made my connection with 10 minutes to spare. Also, my destination (Greenville) was only 90 miles from Charlotte, the connecting airport (unbeknownst to me). AA should have offered the option of driving to my destination."
缺點： "Delayed by 90 minutes."
缺點： "we arrived and it took 15 min for a gate agent to bring the jetbridge out to the plane....sad!"
缺點： "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."
缺點： "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."
缺點： "Could have been given more snacks for 3 hr flight"
缺點： "Not enough leg room for tall people unless you pay extra."
缺點： "It was delayed."
優點： "Was a little slow in starting leaving too little time to drink my coffee and I was one of the first to be served."
缺點： "Have to pay for wifi use."
缺點： "My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse."
缺點： "Flight left late, once in Charlotte sat on taomac 20 min, waited 20 min for our forced to check carry on and missed our connecting flight. They gave away our seats and were not helpful. Eventually wander to a customer service desk. Anitbef ling wait. Finally got a flight out."
優點： "It was okay"
缺點： "We loaded late and than sat in the plane awhile before we left. No explanation was given. Once we arrived in Charlie we sat on the tarmac for 20 min. No explanation. Than we waited 20 min fir our carry on luggage to arrive. We were told we had to check it. By the time we arrived at our gate they had given outlet seats away. They were not very polity ir helpful."
缺點： "3.5 hours late out of Columbus, minimal if any communication by gate agents, 45 minutes wait for gate in PHL, 15 minutes at gate to get jet bridge to plane."
缺點： "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."
缺點： "There was no food or entertainment and the seats were old and uncomfortable and it was ridiculously cold"
缺點： "Gate agents need to talk slower then we're clearly… It's ridiculous how some of them talk, they need a communications course it's not that hard 10% slower equals 100% more effective."
優點： "Flight crew was awesome! Very accommodating"
缺點： "All was good, flight attendants were exceptional"
缺點： "After waiting for the plane to receive some kind of maintenance for hours on end and missing our connecting flight, they finally sent us to another city to catch a different plane to our final destination."
優點： "Everything was excellent about the flight. I had no issues"
優點： "The crew, as always"
缺點： "Being sectioned off from 1st class"
優點： "Boarded on time. You should let only executive Platinum board after 1st class. The value is diluted when ALL advantage members board at the same time."
缺點： "Boarding. See above."
優點： "As usual the plane was clean and everybody involved with American was very friendly."
缺點： "There wasn't anything that I did not like I wish they gave you peanuts instead of pretzels or chips"
缺點： "2 hour Delay"
"The 2 hour delay *after boarding* with 2 children was not the best. Also you guys brought no food on board, for 2+5.5 hours of being on a plane."
優點： "The whole process from check-in to getting luggage was smooth."
缺點： "Food wasn't great. It wasn't terrible either but I've had better."
優點： "Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy."
缺點： "Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable."
缺點： "All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people..."
優點： "Everything was great. From food to entertainment was great."
優點： "Crew is very friendly and helpful. Leg space is bigger than other flights."
缺點： "Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time."
缺點： "Will never book a trip with you"
優點： "They did feed us and provided cover and small pillow"
缺點： "every thing including service is minimum."
缺點： "Steward. & meals"
優點： "Great crew"
優點： "Seats were comfortable. Food was OK."
缺點： "Flight was delayed for 3 and half hours."
缺點： "Wifi didn’t work after I paid for it"
缺點： "Didn't board as I missed the connection."
缺點： "No vegetarian options"
優點： "Great timing of flights to arrive in afternoon. Also liked flying on the 787. Service was great as there was always someone checking to see that you were comfortable."
優點： "Food, service, seat (Business class), aircraft"
缺點： "No internet connection"
優點： "Food was okay. Crew was okay."
缺點： "Plane was so packed and tight we felt like sardines. Even a few more inches of room would make a huge difference. They also added two or three extra rows to the back of the plane. Folks were practically sitting in the crew staging area and literally directly next to the bathroom door. So glad we didn't get one of those seats."
缺點： "I have taken 6 flights with your company in the last two weeks. Each has had a minimum of 45 min delay. Your seats are very small. Your planes seem dated and have no entertainment system on board, oh unless I want to pay another $10 bucks for an Ipad.. Food , what food. You did not have half of the items on your own menu.. and when I bought some cheese and crackers, I had to remind the lady that cashews were in the picture too. You have a mediocre airline, nothing to brag about here."
優點： "The young kids really enjoyed the multi-player video games that were offered on the plane. The windows were really cool too! The amount of light/color coming from the windows were adjustable with the press of a button. It was the first flight for the younger kids, and they loved it!"
優點： "Nice to see some older flight crew members."
缺點： "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."
優點： "There was good food and entertainment"
缺點： "I'd like better vegetarian options for food though"
缺點： "I don't have any complain about the flight. It was average or a little above average. I just couldn't sleep well probably because the head rest is too high or what. But I'm 5 feet 7. The pillow can be improved as well (firmer)."
優點： "Difficult to find employees in the Toronto airport. Security needed to help me locate someone after my plane was delayed causing me to miss my connection. On the way back had a delay again lucky if was my final leg."
優點： "Some staff were professional and nice."
缺點： "The staff at the check in counter need some additional training because they didn't notice that the boarding pass that they gave me did not give me a seat on my flight. I didnt notice until boarding the plane. I showed the customer service agent at the gate and that's when she told me I didnt have a seat on the plane and that they had to get me one before I could board it. Everything ended up working out in the but the same problem happened with another flyer and they couldn't get her a seat. So she had to wait for the next flight!! I felt bad for her because like myself she paid for a seat on that plane and because of Air Canada's horrible system she missed her flight. Also, my flight to Newark was nightmare because my flight from London to Toronto was delayed, and my connecting flight to Newark left without waiting for me and other passengers on the delayed plane. I think that's the most crazy thing because all us passengers paid for that flight and we had no choice but to wait the next day. We were accommodated with a hotel after waiting hours and hours but it was still very frustrating."
優點： "Flight was on time."
缺點： "No hot beverage was served."
優點： "Our flight went by quickly, as the seats in Economy were very comfortable and the crew was very kind and accommodating. There was a great selection of movies and TV on the individual entertainment screens. We would definitely fly Air Canada again."
缺點： "Nothing- one of our best international flights!"
優點： "The crew were great."
缺點： "I find the seats on the plane very uncomfortable."
優點： "Food ok crew and staff very helpful"
缺點： "An international flight, yet no food, and had to purchase beverages and ear buds."
優點： "Good service"
優點： "Apart from food there was nothing great about the flight"
缺點： "The staff is the worst, the air hostesses are rude and treat you bad. The service is very poor."
優點： "The plane flew in air and got us where we wanted to go but not on time"
缺點： "Everything else Breakfast a slice of banana bread !!! Nonchalant staff Getting water was trouble"
優點： "Air Canada is the worst, another late flight, mechanical problem and missed my connection to Calgary. I made it, but my bag didn't so they wouldn't let me on the plane."
缺點： "Please see my other comments in the first box. Over the last 5 flights to Calgary, I have been late 3 times by more than an hour, missed my connection and they have lost my bags twice. Both times I was on the plan and my bag wasn't? How can they can send me on my flight without my bags, yet, they screwed up and I get there on time without my bags and they will not let me on the plane."
優點： "The flight number was changed, but the new flight got in 45 mins earlier which is always a good thing. Every seat had a screen which kept me entertained."
優點： "I thought that things ran very smooth and efficientlt"
優點： "Good movie selection"
缺點： "Poor organization and late takeoff"
缺點： "Because of a three and a half hour delay on the first leg of the journey, I missed the overseas flight. They out me up in a hotel, but I had to wait 24 hrs for the next flight. There was no attempt to get me on another flight and so far no willingness to compensate me for the other travel I had to rebook."
優點： "It got me home"
缺點： "Long day of travel"
缺點： "Had delays going to Toronto and returning to Columbus."
優點： "Nothing at all actually"
缺點： "Old tiny plane, delayed two hours because of what seemed like sheer stupidity. I mean we had to wait an extra 30 mins on top of the regular delay time because they loaded the bags wrong. I had already been traveling over 24 hours due to the time zone differences and this last flight was just intolerable. Certainly it could have been worse, but this was just terrible already."
優點： "Had to change initial flight due to passport problem. Customer support was excellent. The man who rebooked our flights (air canada representative) did an excellent job."
優點： "aircraft was large and there was one nice stewardess that tried to help us figure out which way to go and if we would make our connection"
缺點： "it was delayed causing us to panic because we had a connecting flight and had a long walk from gates . There is no one to help you find your way or tell you which way to go also we had to go through several long lines even though we had already done security twice"
缺點： "The movies selection is not good"
優點： "Direct flight from Toronto to Budapest was awesome"
缺點： "There was no air vent, poor movie entertainment selection and no free alcohol for transatlantic flight"
缺點： "Flight was delayed for over 4 hours due to Air Canada fault, no crew at the gate to provide updates, forced to gate check all carryons, missed connection AND rebooked connection. Canada was lovely, too bad I can't say the same about Air Canada."
缺點： "One flight cancelled and the rebooked flight was delayed 2 hours, causing us to miss connections. We ended up arriving in Montreal 9 hours after originally scheduled going from Columbus, Ohio to Montreal."
優點： "Organized boarding and in flight service"
缺點： "Late departure"
優點： "Very organized ,clean planes"