優點： "Overall is perfect"
優點： "Always great crew."
缺點： "I didn't have any cimplaints."
優點： "For me everything was good"
優點： "Not as my expected"
缺點： "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"
缺點： "Leg room Food choices"
缺點： "too good a airline .I recommend this to all passengers travelling"
缺點： "Delay of 1 hour, waited on the plain extra hour."
優點： "Food, entertainment"
缺點： "Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!"
優點： "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
缺點： "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
缺點： "Same problem as the first segment (see above)"
缺點： "No assistance from any agent on getting to our gate for our connecting flight. This would have ensured we would have boarded our flight on time. We had to stay the night in Istanbul"
優點： "Excellent service from ticket agents, cabin stewards, etc."
缺點： "Because we were late, my baggage didn't get transferred. I had to ask around to find out who handles Turkish air baggage issues in Tel Aviv. I found out within a out half an hour what would happen -- you had them delivered to where I was staying the next day. It all went smoothly and fortunately I had allowed extra time after I arrived ... no problems. And the people who handled your baggage claims were professional."
缺點： "Chair are not working well"
優點： "Screan for every passenger to play"
缺點： "Flight got delayed by 8 hours. The food was horrible."
缺點： "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
優點： "Crew and in flight meal and refreshment services were great."
缺點： "Leg space on this flight was less compared to other flights I had with TK."
優點： "The food and boarding went fine."
缺點： "There was no air in our section of the plane. The entire flight from Houston to Istanbul was miserable. It was 85 degrees or higher, and every chance we got to complain to a flight attendant was met with dismissal. We were told they were trying to fix it, but really there's nothing they could have done, and they shouldn't have made it sound like if we just waited a little the problem would get fixed. Not only was it hot, but there was no actual air flow of any kind, and as a person with Asthma this was extremely uncomfortable. Our section was right behind the first class section, and the flight attendants kept trying to keep us separated with the curtains, even though the only way we were getting any air was from that cabin. We consistently requested them to leave the curtains open in the hopes that some air would make it's way to us, but there was little change. Some families with newborns were moved to first class, and some passengers were able to scout out and find other available seats throughout the plane, but for the majority of us in that section, we had no air, and were treated very poorly for as much discomfort as we were going through. There was no apology and little acknowledgement to the problem at hand and I felt personally very disrespected by the whole experience."
缺點： "Bad cold food. Crowded. Hi"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "Friendly and attentive staff. Timely take of."
缺點： "Again, nowhere to sit for someone with an extremely painful back, while in line. No access to water or bathrooms once waiting to board."
缺點： "Poorly behaved children in the next row and a young lady with horrific body odor."
優點： "Great experience for my first international flight."
缺點： "Delay both ways"
優點： "Service and food"
優點： "Despite the computer regulations the THY handled it smoothly in Istanbul. In Atlanta we had to wait at least half an hour to get them back. Service was good, till the end of the flight restrooms were clean. Besides they offer 2-luggage policy. I try to use them as much as I can. Thanks THY"
優點： "Everything was great. Seats were comfortable, the Entertainement was great and the food was very good. Plus, sat next to great people."
缺點： "There was nothing I didn't like."
優點： "Kind and professional staff, smooth check-in procedures, comfortable flight."
缺點： "I guess this is not related to the TK airlines itself, but once passengers check in and about to board, there is not toilet, so if you need that facility, you have to go out and through the security screening again."
優點： "The seats had a decent amount of leg room."
缺點： "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."
缺點： "Our flight was LAX > Istanbul > Oman The connection in Istanbul was canceled. The transfer desk was very overwhelmed by the volume of customers. After 3 hours of waiting I finally got someone to get us on a flight to Qatar and then to our final destination Oman. That person then left work before printing the tickets and I had to start all over again. It was a very stressful and tiring ordeal and cost us an entire day of our vacation."
缺點： "Too many seats. Very uncomfortable on a long trip."
優點： "Good food and excellent service from the crew."
優點： "really great service"
優點： "The service was good, the food was good. No complaints"
優點： "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
優點： "All was great as mentioned earlier."
優點： "Very comfortable. The best flight i ever had."
缺點： "There was a problem with conecting the headphones. The chicken dish wasnt good."
優點： "Overall everything was fine"
缺點： "Slow serving refreshment, not enough for long flight, need little bit more, aircondition not work so good"
缺點： "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."
優點： "Missed the flight for 5 minutes because of wrong information being given to us then tried to get help and no one is there to help for Turkish airlines . Called multiple times and was being hung up on multiple times and after finally getting through the custimer service representative was extreamly rude and was threatening to hang up the phone because I was asking her what I should do next . At the end of the day no Turkish airline associate was able to help us and had to buy another ticket with Emirats . Tar table customer service and just took our money regardless of us flying with you guys. Coming back my mother was sick and we tried to get our ticket dates increased but still wasn't able to and now my mother has to buy another ticket with another airline just because Turkish airline was the worse experience we have ever had and we always fly international ."
缺點： "Horrible customer service"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "We flew during the first week of the Atlanta to Istanbul flight on Turkish airlines. The plane is new, seats were comfortable and in flight service meals were tasty. Good selection of food and alcohol. Also, new movies and good selection of top rated movies to keep us entertained for this 10 hour or so flight."
缺點： "Staff wasn't all that friendly. My husband and I fly all the time on domestic and international airlines ( American, Delta, British Airways, Cathay Pacific, Korean Air, etc). The flight attendants just do not seem happy at all. They hustle around and speak to passengers in a very brisk and cold manner. Customer service training is warranted if they truly want to be a best in class global airline."
優點： "food, service and sea"
優點： "Flight was ontime"
缺點： "1st class seats not as comfortable as other airlines. Food was nasty."
缺點： "I lost my lagguge You"
優點： "Train ur staff to be courteous, improve their deamenour, improve the quality of food. Your r turkish, the best cuisine in the world but the food quality on airline was the worst. On one leg of my flight they turned off the AC; Seriously!!"
缺點： "Rude staff, bad food, bad boarding process,"
優點： "DIRECT FLIGHT TO ISTANBUL FROM MIAMI. UNFORTUNATELY I WAS IN A RUSH TO REACH TURKEY FOR A MEETING. USUALLY I PREFER TO GO THRU ROME WITH A FEW DAYS LAY OVER SO THAT I CAN HAVE BETTER SERVICE, FOOD AND PAMPERED TREATMENT AS BUSINESS CLASS SERVICE SHOULD BE. WHO CHOSE THEM TO BE THE "BEST AIRLINE IN EUROPE"?? AS THY CLAIM TO BE!! BLIND PEOPLE??"
缺點： "DAMAGED MY LUGGAGE EXTENSIVELY, THIS IS THE THIRD TIME BY THE WAY), KEEPS REFERRING ME TO AN INSURANCE CO WITH AN E MAIL ADDRESS THAT DOES NOT RESPOND, NO TELEPHONE NUMBER BY THE WAY IS FURNISHED EVEN THOUGH I HAD ASKED FOR, REPEATEDLY. -HAD TO WAIT TO PAY FOR BUSINESS UPGRADE SINCE THERE WAS ONLY ONE PERSON TRYING TO COLLECT OVERWEIGHT LUGGAGE PAYMENTS AS WELL AS UPGRADE PAYMENTS, WHILE KEEPING ME IN LINE FOR 45 MINUTES FOR A BIZ CLASS UPGRADE. AFTER I PROTESTED, A TURKISH LADY SUPERVISOR SMIRKINGLY SAID THAT I HAD TO WAIT IN LINE SINCE THERE IS ONLY ONE PERSON SERVICING! GO FIGURE!. VERY TURKISH APPROACH I WOULD SAY. PASS THE BUCKET.. -NO CONCERN FOR BUSINESS CLASS SERVICE. PLEASE TELL THEM TO GO AND TRAVEL IN ALITALIA, SWISSAIR, UNITED, DELTA, VIRGIN (THE BEST) ,BUSINESS CLASS AND SEE HOW THEY PAMPER THEIR CUSTOMERS FROM CHECK IN, TO GREAT AND AMPLE GOOD FOOD AND CONTINUOUS SERVICE. -UNLIKE THY STALE, FROZEN FOOD. BAD BREAKFAST, NO AMPLE CHESE SELECTION (ONE SLICE WHITE CHESE ONLY), OVER COOKED BAD BURNED TASTING TEA. -SERVICE: THE MALE STEWARD DROPPED SALAD ON THE NEXT SEAT AND IT STAYED THERE FOR 5 HOURS. PICKED UP BY A FEMALE STEWARDESS AS WE ARE LANDING. IF THEY WISH TO USE MORE MALES ON BOARD THEY SHOULD AT LEAST TRAIN THEM WELL. I HAD TO WAIVE AT 3 DIFFERENT MALE STEWARDS AND THEY ALL PASSED BY NOT ACKNOWLEDGING AND I WAS SITTING ON THE FIRST ROW AISLE! THEY ARE RUDE, UNCARING, SHODDY SERVICE PEOPLE.."
優點： "The crew was excellent, especially the stewardesses."
缺點： "Their wifi service is ridiculously expensive $32 and it doesn't work."
缺點： "arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight"
優點： "Comfortable, clean, good crew, early landing."
缺點： "15 minutes stuck on the bus at disembarkation sucked."
優點： "The leg room"
缺點： "Boarding process"
優點： "The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette)."
缺點： "Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier)."
缺點： "Leg room"
優點： "Enjoyed buying extended leg room"
缺點： "Water should be a standard on a 4 hour flight"
優點： "Flight was short"
缺點： "Seats are very tight if you are over 5’6"
缺點： "All ok"
優點： "The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t."
缺點： "The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all."
優點： "Crew were good."
缺點： "I paid for priority boarding but could not find the queue easily to check in as well as there was no priority boarding line up during boarding. My seat did not decline at all. I paid for a window seat but got a completely blank wall. Flights were late."
優點： "Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous"
優點： "Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting."
缺點： "My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me."
優點： "Crew were kindly"
缺點： "Seats can be more comfortable"
優點： "Quick boarding"
缺點： "Overpriced drinks and snacks"
優點： "Extremely rude."
缺點： "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
優點： "I hope never to fly Scoot again."
缺點： "Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met."
優點： "Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!"
缺點： "Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud."
缺點： "The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare"
優點： "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
優點： "On Time No Frills.Overall Good"
優點： "It was a good flight"
缺點： "The long delay......"
缺點： "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
優點： "Overall it was a good flight."
缺點： "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
缺點： "I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar"
優點： "Ok time"
缺點： "No free drink"
優點： "on time and departed early"
缺點： "none. is budget airline"
缺點： "The flight was delayed for over 30 mins."
優點： "Nice aircraft, on time departure and arrival"
缺點： "reclining seats only in business class, not lay flat. pay for everything except the bathroom"
優點： "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
缺點： "Boarding process Delayed flight"
優點： "very nice while Landed and take off."
缺點： "We did not order any foods. No suggestion."
缺點： "It’s late for 4 hours. Although I got the lunch ticket, I still get to my destination late. The compensation voucher is only valid for 6 months. I don’t think I will take Scoot in a such short term. Meh."
缺點： "Everything but the price. Worst customer service ever!!!"
優點： "previous flight arrived a bit late but captain did his best to make up the time"
缺點： "If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time."
優點： "The cost was cheap"
缺點： "There wasn't much room for someone who is 6'4''"
缺點： "They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason"
優點： "Good value. Some leg room in Biz."
缺點： "Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap."
缺點： "This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again."
缺點： "Delay one hour"
優點： "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."
缺點： "The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!"
優點： "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
優點： "On time. Service on board simple. Crews are friendly"
缺點： "The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine."
豁免更改費用。 搜尋 吉達出發的彈性機票