優點： "The seats were surprising and comfortable and reclined quite a bit. The food was excellent and the people serving it was so nice"
優點： "Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight."
缺點： "Prices have gone up"
優點： "Short flight"
缺點： "Being on time"
優點： "Seats extremely tight."
優點： "Overall the flight experience was very good"
缺點： "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."
優點： "Everything went well"
優點： "Turkish got us on board although our incoming flight was delayed."
缺點： "Food of poor quality and possibly unhygienic as I developed tummy problems."
缺點： "seat cannot recline"
缺點： "long lay over"
優點： "The flying smooth, staff pleasant"
缺點： "No charging points, chairs not reclining, plane too small, toilets to far back. Didn't like the plane at all."
優點： "The food was nice, seat was comfortable"
缺點： "Flight attendants never come back on my query, even after asking to 2 crews"
優點： "Nice to receive a tablet to watch movies despite not having screens. Good workaround."
缺點： "3 legs of my roundtrip were late by 30 min. crew was great however. Food was ok."
缺點： "Same problem as the first segment (see above)"
優點： "Stewards and stewardesses were friendly and very helpful."
優點： "The staff was nice & the food was pretty good for airline food. Good movie & entertainment selection. The usb charger at each seat was extremely convenient & helpful. The provided slippers, socks, lip balm, tooth brush, tooth paste & sleep mask were a very nice touch."
缺點： "The plane was extremely hot upon boarding & stayed that way for quite some time. People in our group thought they might pass out from the extreme heat. Once it cooled down, it was much more comfortable & bearable. Wish they offered more food items for those allergic to dairy/gluten."
優點： "The check in at Budapest was very helpful."
優點： "The seats were comfortable and the staff at the gate were nice."
缺點： "The crew for the first 9 hour flight was horrendous. They were quite unfriendly. I was in the dead middle of the plane, row 40, but we got our did last and there was no choice left. It was more like the crew forcing the food on us. The crew also was extremely bad about picking up after the meal. There were people walking around to throw away their food."
優點： "Nothing jumped off the tracks. Every trip went exactly planned."
缺點： "thru Istanbul"
缺點： "They are telling me because I booked with Kayak through PriceLine or vice versa they will not give me any hotel for my 14 hours lay over."
優點： "No comment"
缺點： "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"
優點： "Smooth flight, great food"
缺點： "Other passengers."
優點： "The water"
缺點： "There was a malfunction on the aircraft after the first taxi attempt. I understand that these things happen but there was zero communication from the captain or the crew. Because there was no power, the A/C was not operational and the cabin grew extremely hot. No water was distributed, and no attempt to communicate the situation with the passengers. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. Finally the issue was resolved and we went on our merry way. In short, all crew-passenger issues could have been resolved with more communication and water. Go forth and sin not again."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "All went well with security and boarding."
缺點： "Rough air and turbulence"
優點： "Great experience for my first international flight."
缺點： "Air conditioning was out upon boarding and went out again before landing"
缺點： "Flight staff very pleasant and accommodating. Have always found "foreign"airlines have always been very good I will not fly domestic airlines out of the country Bad unpleasant experiences"
缺點： "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."
優點： "Very crowded on the plane with little leg room and very difficult to pass down the isle to get to the bathrooms. Food and entertainment were very good."
優點： "It was not expensive"
缺點： "It is difficult to say anything positive about a 13 hour flight in cattle class. It is just not comfortable."
缺點： "My first time flying with Turkish probably my last. Too many delays, first from SF to Istanbul and then the worse part no one was able to tell me from which gate my flight to TLV, I received at least 6 emails from you saying a different gate each time and we had a delay almost two hours in Istanbul. Because of all the delays I missed a few important phone conferences regarding my business. Unprofessional service! if I was running my business the same way I had no business! Not going to do this mistake again!"
優點： "Great service and staff"
優點： "It was on time."
優點： "The seats were comfortable"
缺點： "The entertainment system was not operational"
優點： "I like the service given and the space in economy."
缺點： "They switched the gate without telling anyone"
優點： "Hey, two checked bags free, free in flight meal and drinks including alcohol, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
缺點： "The check in lines are very very long and take forever"
優點： "Everyone was so sweet and they gave out eye masks which where super helpful. I was more comfortable on this flight then any other."
缺點： "It took a long time to board."
優點： "Enjoyed the flight, airports, service."
優點： "I liked the crew"
缺點： "The security at the Turkish airport. There were very long lines, people pushing each other, screaming. Security put some extra stamps for particular people randomly. There were three women from the same country with the same type of passport who one of them happened to be pregnant. They put extra stamp on her passport. When I asked one of the security why her he said it was random and it was American procedure. The woman started screaming after she was checked twice more and they started to use a detector on her belly. It was all crazy when another family was checked and the security decided that the three kids were okay but the parents weren't. The security told the parents to separate themselves from the kids for double checking. The father started screaming as well. It was all horrible."
優點： "Best long distance airline I have flown to date."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
優點： "On time flight, Helpful crew and relaxing journey. Overall an amazing travelling experience from start to finish."
優點： "I liked the good timing and the comfort seats with good service."
缺點： "I wish if they give more than one bag with more weight to be 2 traveling bags and 40 kg for both."
優點： "The crew was proffessonal. On flight to Cape Town from Istanbul the chef on board made was really nice. I ordered a chlid meal only to find out that it was not on the list. My son wasnt very happy with it though. Althought, the chef on board insured me that she will have a look into it...Oh well ! not a big deal ."
缺點： "Fight back to Incheon, Seoul was 3 seated. Really uncomfortable, just hoped the passenger I sat next to didn`t get annoyed with my son having to go to the bathroom quite a lot! The only problem was the long layover. The only reason why I opted for the long stopover of 20 hrs because I was told that we will receive hotel accommodation on our arrival, however that did not materialize...very disappointing. Instead we were given free meal tickets. I was totally disgust !!!"
缺點： "foot and smile face"
"Plane smelled a little funny. Flight was 30 minutes shorter than expected, but gate was occupied when we arrived. Staff was great."
優點： "Crew was great"
缺點： "IFE was not streaming movies, WiFi on but not loading"
優點： "Appreciated the opportunity to upgrade at a reasonable price because the flight was so full"
缺點： "The "Miami based" crew were a little abrasive"
優點： "On time and great crew"
缺點： "Never heard the announcement for boarding resulting in me missing my flight. If it were just me I’d say all my fault but there were 12 people that did not hear the announcements."
優點： "The only thing i can honestly say i liked about this flight was the seating."
缺點： "The crew was very rude starting from the gate. I was told that my carry-on was too big but yet there were people with bigger bags on flight. The crew was also very rude to fellow flight members. There was a small mix up with seats and instead of being nice to a lay they she was actually yelled at. The flight crew was very unpleasant."
缺點： "Super crowded boarding area in DCA. Hurried to board, then sat at the gate for 15 minutes after door closed with no mention of being delayed or why we were sitting there. Finally found out the fueling paperwork was missing. This was after being forced to gate check bag in group 6 (and 7,8,9) Then luggage offload in Charlotte took forever, and then was on the wrong belt. Baggage staff in CLT were clueless."
優點： "Room in the seat was humane. Respectable leg room and not squished with fellow travelers. Boarding process orderly."
缺點： "Crew late to second leg of trip. Visibly tired from a long day."
缺點： "We had to wait for a flight attendant in Louisville going to Chicago, which made us a little late to OHare. Then we had to wait at OHare for another plane to leave. I ran from the one set of gates to the other, but I missed the boarding, even though the plane was still there. I was extremely disappo"
缺點： "Flights could be on time. Every one of the 4 flights were late. Also it would be nice to offer a snack that doesnt contain wheat and sugar."
優點： "Amazingly professional, informative crew despite having had been diverted at the last moment and dealing with multiple issues from laptop freezing, an uncooperative passenger and delayed take off. My hats off to this crew; we had a smooth landing and very pleasant experience on board."
缺點： "The terminal was under construction and extremely crowded. We could have used some help from the ground crew shepherding people, keeping hallways clear. Would probably be useful to not have gates immediately opposite each other both trying to board with space being so limited."
優點： "Attentive crew. Traveling with 2 seniors in their 80’s. Thank you."
缺點： "Nothing. Perfect."
優點： "They weee calm dealing with angry passengers."
缺點： "Leave on time. Nearly 3 hours late. Horrible."
優點： "Upgraded to premium economy, nice seat, overall comfort."
缺點： "Leg rests for our seats didn’t work. Crew said ther was no fix for problem and left it at that. A bit disappointing. Fruit plate was disappointing, but pastry and yogurt was nice. Fruit wasn’t fresh."
缺點： "1 hour delay boarding then another hour waiting for a Pilot!?"
缺點： "I’m still on the plane and there’s this poor sick dude across from me who is sneezing and snorting and spewing phlegm everywhere!!! I feel so sorry for him bc he’s got muscular dystrophy or something and it’s uncontrollable. But I also feel sorry for the poor little girl next to him! I am about to puke it’s so gross and he’s 4 peeps away from me! Ugh, I HATE germy planes!!!!! Not sure people should be allowed to travel without masks in this condition."
優點： "Food wasn’t awful."
缺點： "Late. Very. Delayed at departure, then parked on the tarmac for most of an hour, perhaps more, to get to a gate. several of the cabin attendants were very unhappy people, grumpy, snappish and harsh. Old plane, no frills. (Center screens for entertainment, no usb charging in main cabin) come-one—use this poor old guy for short haul stuff."
缺點： "Taxied for two hours, then returned for fuel and discovered an engine problem. Had to change aircraft. No food or entertainment system."
缺點： "Very small plane, economy seats only."
缺點： "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
優點： "Comfortable aircraft with an efficient and present crew."
缺點： "First, passengers had to wait in the main terminal for a bus ride to a remote terminal to wait to board. The only food items offered in first class were unhealthful packaged snacks. On a flight such as this, at 8:12 am, something like a breakfast wrap would be more appropriate, especially considering the fare charged."
缺點： "No personal TV, awful airline servicers. They were very rude and seemed distracted."
優點： "Short flight"
缺點： "The gate attendant did not wish me a good flight by name even though she wishes other passengers a good flight by name. I was disappointed with being singled out like that."
優點： "Crew was very nice."
缺點： "Boarded plane about 45 min prior to scheduled departure. Sat on plane for almost 2 hours waiting for the maintenance log. Made for an extremely long flight! A lot of seat screens did not work."
缺點： "No carry on bags"
缺點： "Flight was delayed because the attendant was coming from a different destination."
優點： "This is a modern airplane with great features"
缺點： "The seats are way to narrow"
優點： "Old plane. No entertaining in seats for a 10 hour flight. Awful."
優點： "Everything went smoothly from start to finish. On time departure. We did have to wait for a gate to open up in San Jose. It was a completely full flight."
缺點： "No gate being available upon an on time arrival."
優點： "The crew was incredibly helpful and friendly, the seats are so comfortable and the free tv is such a perk!"
缺點： "I wish the flight crew could more strongly enforce the storage issue. When I have to check my bag, adding another 40 mins to my airport experience, because someone puts their purse in the overhead storage it peeves me a bit."
缺點： "Flight path at the end had to many turns kinda made me sick"
優點： "My flight was very good and I had no issues.I was very surprised how smooth everything went and I will be use kayak again."
缺點： "There was nothing to dislike.I will use kayak again I know that much"
優點： "The gate agent was having a bad night because she did not get a break. I am platinum pro and would not upgrade me because she said I was not on the list but she put 2 people in first who were not even advantage members"
優點： "Comfy/roomy seats, friendly staff, female pilot!!"
缺點： "It was freezing and blankets were not available. It is typically cold on flights but this felt like sitting in a freezer. That is the o not reason I gave 4 stars and a 3 star for comfort"
優點： "Everything was crew, drinks and the flight was great!"
優點： "Flight was on time and the crew were excellent."
缺點： "We get used to cramped conditions on domestic flights but normally get more for international flights. The 777 was very modern but small cramped seats (3 4 3 configuration) meant for a tough journey and almost impossible to sleep."
優點： "The flight staff had an amazing energy about them especially for 7am. They didn't do anything above or beyond but they extremely pleasant, energetic, and courteous. The pilots also pulled off the one of the smoothest landings ever."
優點： "Planes were on time and staff was friendly"
缺點： "Nothing disliked"
優點： "It did not crash"
缺點： "Delays, baggage loss, how the Airline dealt with both."
優點： "We were able to fly standby after our connecting flight was delayed."
缺點： "On both legs of this trip, the staff seemed tired and cranky. Smiles were rare and attendants had a bit of a tone when speaking with clients. The boarding crew never called our group, but when we asked, she scolded us and said we should hurry up or we would lose our seats."
缺點： "We missed our connection because of American Airlines incompetence. That being said the flight itself was ok."
缺點： "LATAM took our luggage from a flight from a different airline that we used to get from Miami to Orlando. They locked it up and closed before we arrived. My friend was unable to get his medicine, I missed vital time from a work contract, and we had to spend the night at the airport waiting until 1pm today to receive our luggage. This is the worst experience I've had with an airline. No one spoken with on LATAM seemed to care. We were stranded without sleep and got no clear answer from the LATAM hotline. There was no mention of compensation for our troubles. I will not be recommending this airline to other travelers aa this has ruines my work schedule and my friend is unable to get his medicine."
優點： "Seats were new."
缺點： "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
優點： "Taking off and landing."
缺點： "Boarding was slow. Seating was cramped."
豁免更改費用。 搜尋斯圖加特飛往台北市 臺灣桃園國際機場的彈性機票