優點： "Pilot's landing was top noch."
缺點： "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
缺點： "Them good"
優點： "Staff is the best, very accommodating."
缺點： "It was an old plane so not much comfort in business class"
優點： "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
缺點： "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
缺點： "The food was a little rough"
優點： "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
缺點： "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."
缺點： "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"
優點： "Food is not bad"
缺點： "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
優點： "Food and plane"
缺點： "IST transit"
缺點： "I didn't fly, they opened counters late"
優點： "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
優點： "Excellent staff."
缺點： "Very cramped, even for economy."
優點： "All was really good"
缺點： "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
優點： "The service was excellent, staff helpful and understanding."
缺點： "No business class priority boarding, no assistance available with transfer."
優點： "Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US."
缺點： "The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals."
缺點： "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"
優點： "The service"
缺點： "No entertainment. Late boarding."
優點： "Food is really decent in economy. Good portions and variety."
缺點： "Leg room seems tight compared to other airlines."
缺點： "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
優點： "Food as per.always was.great and choice of entertainment also good."
缺點： "Bording was delayed because of inbound flight delays."
優點： "Food and service in business class were exceptional."
缺點： "Lie-flat seats hard as plank boards!"
優點： "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
優點： "The food, the seats, the in-flight entertainment were all great, like flying used to be. Whenever we have the opportunity to fly their routes we will most certainly do so!"
缺點： "The head phones are terrible."
優點： "Everything was nice"
優點： "On time, friendly, good food"
優點： "Professional nice food"
優點： "the seats were more roomier than the flight to istanbul."
缺點： "One of the other passengers was being difficult and irritating on the flight."
優點： "Istanbul Airport has good facilities and F&B options"
缺點： "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
優點： "Lot of empty spaces"
缺點： "Lot of rubbish on the plane"
優點： "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
缺點： "No inflight entertainment even for business class passengers."
優點： "The crew, the food and the entertainment on demand."
缺點： "A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster."
優點： "Entertainment system was great. Plenty of movies, games, & tv shows available. Food was good - two full meals during 10 hr. Flight to and from Chicago. Seats, even in economy, were comfortable. Was very happy to learn that baggage would be checked thru to Denver from Athens, even though plane changes were made in Istanbul and Chicago. The two bags did not make the Chicago/Denver transfer, but were on the next United flight an hour later."
缺點： "Boarding process in Athens and Istanbul was confusing. Although boarding groups were assigned, none were used that we could tell. Just mass lineups, with little or no organization that we could see."
缺點： "Same problem as the first segment (see above)"
缺點： "they lost one pc of luggage which is not good but otherwise we were hasppy"
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
缺點： "Plane delayed Missed connection"
優點： "Service from the crew at boarding and during the flight"
缺點： "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."
優點： "The food was quite good"
缺點： "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
優點： "see previous review"
缺點： "see previous review"
優點： "Comfortable, on time and as always good service from Turkish Airlines"
缺點： "Small seats in the economy class"
缺點： "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."
缺點： "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
優點： "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
缺點： "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
缺點： "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
缺點： "The boarding was a little more chaotic, but the host airport has a major influence on that process."
缺點： "I miss the turkish delights they used to serve"
優點： "The services was excellent."
缺點： "Delay around three quarter an hour."