優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
缺點： "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "I thought that this flight was booked through Luftansa, at least that is what the ticket said. After waiting in line at the Lufthansa desk, I was told that the flight was actually through United, so I had to go and wait in line at an even longer United desk. Then, United charged me $60 for my bag!!"
優點： "Crew was very good. Seats were uncomfortable. Too close together and hard."
優點： "I finally got home. An 4-5 hours flight ended 12 hours later."
缺點： "United Airlines sucks. If you can avoid United Airlines you should. They might seem like a better price but what they don’t tell you is they are going to burn your time and waste your money. - They are not accountability for delays or non - delivery of service. Their customer service mantra"
缺點： "Sits not suitable for long distance travel"
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Crew was nice."
缺點： "How much do United Engineers get paid? They can’t figure out how to make the last row recline? And why was this particular flight not able to let me select a seat?"
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "I booked a flight with ANA, but the it was United. Very disappointed."
優點： "Geat Landing and crew"
缺點： "Broke climate control"
優點： "Arrived on time"
缺點： "Distance between gates"
優點： "I enjoyed the elbow room from lack of passengers. This was less than an hour long. Everyone was nice onboard this flight."
缺點： "No free internet and flight was to short for food to be served."
優點： "Through security in 10 mins, plane left and landed on time. Great staff, well organized."
缺點： "Could use a vegan or vegetarian option for in flight meals?"
優點： "Great follow up with texts messages on any delays."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "There was one guy flight attendant. I don't remember his name but he was awesome. Very sweet and helpful."
缺點： "My friend's seat was changed from when she booked the flight. We had wanted to sit by each other because she is scared of flying. Well her seat ended up being double booked. Because she had the same last name as another passenger and the people who boarded us kept asking her for her passport and if that's really her name. We had to sit on the runway for about 30 minutes sweating on the plane. No bueno"
優點： "Comfortable all the way."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "There was a good entertainment system with a lot of new options."
缺點： "My itinerary said I fly on Brussels Airlines on a specific flight number. I went to the international terminal to discover it is not there. I then asked multiple aiport staff members if they heard of Brussels Airlines and they said they did not. One person said it may be terminal 1, so I went there based on very little information and with hopes it would be there. I got to terminal 1 to discover there is no Brussels Airlines. I walked to Lufthansa because my return flight is through them, but it was not there either. At this point I have 45 min to make it through security and board, and no one can tell me where Brussels Airlines is. The good news is the flight was delayed, and I got an email from United Airlines with the flight status. This is the first time I was contacted by United and there was a completly different flight number than the itinerary. United should be more clear on the airline and terminal information for international flights!"
優點： "Kayak notified me of the delays before United. Crew was nice. Ramp agents worked hard to get everyone on board quickly"
缺點： "Delayed 1 hour and 42 minutes. First delay notice too close to incoming aircraft arrival so you knew it wasn't an accurate adjusted departure time."
優點： "Free upgrade to Economy + (more legroom) , I even did not know why I have been cerdited toget it, bit I definitely lieked it. I also liked the option to volunteer for check our carry-on at the gate. Coffe and snck quite adequte for th short journey"
缺點： "No issues to report."
缺點： "I had to be switched to a different airline, arriving 3 hours after I was supposed to I was late to my grandmother's funeral and had the most difficult time even arranging this, as the rep rebooking was adamant about me getting on the next United flight 12 hours later Then, my $310 luggage failed to arrive and I had no clothes to wear to my grandmother's wake. When it did arrive, my suitcase was broken. I tried filing a claim with United and they dismissed it and stated that they were not responsible - a recurring theme from this entire experience"
缺點： "All good"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "passengers & crew were friendly & upbeat"
缺點： "many boarding time changes & a gate change. The most extreme was from Noon to 11:45a back to 9:15a for the original 8a boarding time ... a couple of very turbulent pockets that caused some passengers to scream."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "Everything went by smoothly, no problems"
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
缺點： "Seats very uncomfortable for bigger guys and no source of entertainment"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
缺點： "Girl at gate was rude!!! After missing connecting because of Uniteds negligence, my brand new luggage first time used, zipper to main compartment was ripped half way out!! My clothes and stuff hanging out as its coming out baggage claim!!!!!! This was a nightmare"
優點： "Friendly staff"
缺點： "No TVs and outlet to charge phone, computer did not work."
優點： "I like how courteous the attendants were."
缺點： "We had many delays with the system down. We ended up in lines at the airport for nearly 3 hours. Also, it would have been nice to be given food for that long of a flight."
優點： "On time; very attentive flight crew"
優點： "Flight attendants were nice,"
缺點： "Seats are much too cramped. Even for economy seat, it is difficult to move."
缺點： "The crew was rude especially the male attendant in the business class , the seats looked as if they will break anytime and entertainment doesn't really work"
缺點： "There was a delay after boarding / door closing. We just sat at the gate without explanation so we arrived late in Boston. I assume we were held for some reason by the tower but an update from the pilot would have been nice."
優點： "Roomier comfortable seating."
缺點： "Paying for luggage and food"
豁免更改費用。 搜尋到 麥卡倫的彈性機票