- 麥其諾島沒有大機場。 而需要由佩爾斯頓地區機場的機場提供服務。
優點： "On time flight courteous service"
優點： "Delta Flights are always enjoyable and the staff is always treats you with courtesy"
缺點： "The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading."
缺點： "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."
優點： "The flight crew was so nice! Roomy seats and plenty of snacks!"
優點： "very nice and willing stewardesses"
缺點： "tragic little place for legs, lack of space"
缺點： "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
缺點： "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"
缺點： "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
優點： "The flight was good but the air didn’t work again plane was warm the space was limited but the movies were good the flight attendants were OK"
優點： "Service is excellent. And the comfort too."
缺點： "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."
優點： "Had the whole Comfort section to myself!"
優點： "It's a fast flight and boarding was quick."
缺點： "The terminal at LGA airlines is terrible."
優點： "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
缺點： "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
優點： "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."
優點： "Very friendly crew"
缺點： "Lack of subtitles on available movies & series"
優點： "We boarded quickly, in zones. Staff were professional and courteous."
缺點： "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."
優點： "On time leaving and landing"
缺點： "Every thing went well"
缺點： "Delayed due to problem with the door"
優點： "The KLM ground staff were extremely helpful and reassuring when there was confusion with my ticket."
缺點： "I booked KLM flights (Cork - Tampa return) but the planes were in fact Aer Lingus and Delta. So I have no idea what KLM is like. When I checked in at Cork the ground staff could only give me a boarding card for the first flight. For the second one she said I would have to go to the Delta counter in Amsterdam. It was difficult to find a counter there or staff as check-in was all by computer. The computer kept saying 'error' when I put in my code. I eventually was directed to a KLM desk (nicely hidden). I was told that my seat no longer existed. At this point the flight was ready to board. Thankfully the KLM ground staff were extremely helpful and reassuring and upgraded my ticket to economy comfort. On the way back, I could only get a boarding card for my first flight. The second two I had to collect at the boarding gate of the second flight."
缺點： "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"
優點： "Friendly and attentive staff. Would definitely recommend . Flight departed and arrived on time."
缺點： "The bulkhead sears had no electrical outlet"
優點： "Food was ok."
缺點： "Flight attendants could have been a little more friendly and helpful."
優點： "food was pretty good."
缺點： "a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it."
優點： "Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time."
優點： "Very comfortable and didn't feel cramped. Quick flight."
缺點： "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."
優點： "Food was better than the usual airline food. We also got a Valentine's day chocolate."
缺點： "seats too narrow, barely have room to sit and stand. No USB charger"
缺點： "Dutch sub titels on fims would be good"
優點： "Giid free sandwixh. Very good entertainment system. Good seats."
優點： "That i survived"
缺點： "Cramped no entertainment cofée was nasty"
優點： "Quick and easy boarding. Quick flight"
缺點： "Audio entertainment quite limited"
優點： "Staff, Ease of boarding"
缺點： "Bring back in flight meals, please"
優點： "Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight."
優點： "Staff were friendly and worked hard."
缺點： "Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft."
優點： "Staff were friendly and attentive. Boarding was good - efficient and quick."
缺點： "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."
優點： "They gave me extra pretzels and 2 cans of soda"
缺點： "The seats were awful.. Miniscule"
優點： "Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently."
優點： "Courteous staff, boarding process was okay once it got started."
缺點： "Flight was delayed 1.5 hours. Very turbulent flight. Tight seats."
優點： "Great flight ... food better than average, but movie selections were terrible"
缺點： "Movies bad selection."
優點： "Delta has a pretty good entertainment system. Lots of movies to watch and the system works well."
缺點： "Seats are very tight and uncomfortable. The food was horrible. Tasted like a $1 frozen meal that was microwaved til mushy. It was chicken but I couldn't tell you more. And flight attendant helpfully described it as 'chicken'. Breakfast was a cold roll, a piece of cheese and some awful yogurt. This was the most unbearable 8.5 hours of my life."
優點： "Crew was very nice, boarding went smooth and flight was on time... No complaints!"
優點： "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
缺點： "Music was a. Bit limited"
缺點： "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"
優點： "Some of the ground staff was trying to be helpful."
缺點： "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"
缺點： "One hour late after a stay over already 4 hours."
優點： "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."
優點： "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
缺點： "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."
優點： "The crews were very friendly and everything went as planned. It was a nice flight."
優點： "Boarding in St Thomas is always a mess, no matter what airline you fly. I usually fly Delta because the planes are clean and the people are nice. Well this time the staff went well above and beyond. My friend and I were sitting in the front row of seats in the lounge at the airport, facing the Delta gates. There was a mob of people milling about between us and the gate, so we could not see very well, but we thought we had a clear view of the door. Also it was very loud in the terminal. The flight had a delay, so we were relaxing and chatting, when I got a text from my mom asking if I was on the plane. So I went to the counter to inquire if they had started boarding our flight. The lady looked at me with surprise and said, "We have been paging you!!". Well we were both surprised! We had not heard anything over the general din in the airport. It turns out they had completed boarding and already rolled the stairs away from the plane! The ground staff talked to the captain and then they rolled up a set of stairs, opened the door to the plane, and let us on! The flight attendants said that they had never seen that happen before. I want to extend a heartfelt thank you to the crew at Delta for going the extra mile to make sure we made it on our flight."
缺點： "There is nothing I didn't like about this flight!!"