- 馬里布沒有大機場。 而需要由洛杉磯國際機場的機場提供服務。
- 想找飛往馬里布的便宜機票？25%的用戶找到以下價錢或更便宜的馬里布機票：台北 臺灣桃園國際機場出發單程NT$ 10,485，來回NT$ 12,647, 高雄市出發單程NT$ 23,009，來回NT$ 19,814, 台中出發來回機票NT$ 27,508
缺點： "Screen was small and movies start at certain times."
優點： "Everything was great!"
缺點： "All was great!"
優點： "I will not be flying with this airline again. Korean airlines are the way to go."
優點： "The food was good, the service attentive and the Movie selection included movies that were still running in the Japanese theaters."
缺點： "The second meal didn't have an option. and when that is your complaint you know they did pretty well."
優點： "How quick it was to get home from Tokyo"
缺點： "Crew, seats, entertainment was bad"
優點： "For an economy flight, it was excellent, even the food on the flight to Japan was exceptionally good. Oddly, that can't be said for the return flight to LA. The crew, however, was great going both ways. The equipment was new and very comfortable."
優點： "As always, seats are cramped; overall, nothing horrible. Crew was cheerful and responsive."
優點： "Seat assignment on full flight provide good leg room for my wife."
缺點： "Crew behavior. From boarding to deplaning. Easy to contrast since flight from LA to Japan was JAL, not AA. JAL crew focus was service, AA was typical American crew who seemed 'bothered' by passengers. Interesting announcements from cockpit repeatedly mention they were 'safety stewards'. Ex. Wife used wheelchair from gate to plane door. JAL crew offered assistance to seat ( not needed), followed to seat, checked back before take off, and reminded us before landing to wait for all passengers to deplane. AA crew...NOTHING?! Turned out requested wheelchair assist was not in LA, never showed, supervisor had to assist to bus & door to customs. However, this well may have been a ground mishandle(?). JAL crew offered water, tea, juice multiple times during flight. AA crew set up 'self-serve' drink station at back of plane. What if passenger is not capable of pouring while standing on a plane???!!!! OR if a passenger chose to contaminate/spike the juice carton???!!! Equipment-seats on JAL flight were comfortable & flight entertainment console current. AA, based on multiple passenger comments, seats were ridiculously close & our entertainment consoles looked 10 years old?! (could even get one to activate selected choices! Good thing we were more interested in sleeping.) Summary-IF possible will always try to avoid US crews...and happy to share my specific examples."
優點： "I liked everything asked above."
缺點： "I hated the closeness of the seating. The seating was extremely claustrophobic."
優點： "Lots of leg room, way more than other airlines. Boarding process was incredibly fast and efficient. Really attentive assistance if you are traveling with someone who is handicapped."
缺點： "There should have been a food option for non-Asian tastes."
缺點： "The return flight operated by American Airlines differed significantly from the initial flight to Tokyo from LA which was on a Japan Airlines plane. The hostesses on the JAL flight were much more gracious and attentive than the American Airlines hostesses. The food on the American flight was so bad that I threw most of it away….greatly contrasting with the good food on the JAL flight. My screen would not function correctly with any of the movies or other entertainment offerings. In the future I would choose a foreign carrier over any American carrier."
優點： "The staff is phenomenal-polite and courteous. Much different from major American airlines."
缺點： "The food was not that great, especially the breakfast which was served with 'egg sauce' but other than that, flying JAL was truly exceptional."
優點： "Simple check in and boarding, right on time."
缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
優點： "Nothing to complaint. Excellent airline nowadays"
缺點： "Very good airline except for the fact that the staff at Narita airport."
缺點： "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"
優點： "Good service"
優點： "Wonderful crew"
優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
缺點： "Flight attendants"
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food the service and flight was great"
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "It was very good no prO lens at all:)"
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "Service and Entertainment were great. Lots of legroom is great."
缺點： "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
缺點： "Double standard"
優點： "服務 電影 雪糕"
優點： "On time Cleanliness"
缺點： "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"
優點： "Thier food tasted excellent!"
缺點： "Wish there was a vegetarian option too."
優點： "So cramped. Very uncomfortable flight."
優點： "Great service."
優點： "I got an upgrade!"
優點： "Wonderful crew!"
優點： "Able to accommodate many dietary requirements and friendly crew"
優點： "The meals. The attention to service details. The seats are better."
缺點： "Ticket reservation follow up."
優點： "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
優點： "Free alcohol on international flights is always a plus."
缺點： "The movie selection was not as expansive as I've seen previously."
缺點： "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
優點： "Very nice flight attendants"
缺點： "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
優點： "Food, crew, and entertainment were great. They give you snacks and drinks right away."
缺點： "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
優點： "Service was nice way more room than American Delta or United for economy"
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
優點： "Very comfortable"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
優點： "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
優點： "One of the best inflight meals. They serve snacks on top of main meal."
缺點： "The shuttle bus to the plane was crowded. Limited movie options."
缺點： "Food was a bit salty. Bread was so cold."
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
優點： "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
優點： "crew was very polite and everything was smooth."
優點： "Good staff, good service, good entertainment"
缺點： "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
優點： "Good Business Class, will fly them again. Excellent service."
缺點： "No meal served upon take off, snacks only."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Crew was outstanding Food and service was excellent"
缺點： "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
優點： "The crew"
缺點： "No food available only drinks"
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
優點： "Crew is always awesome"
缺點： "Needed more Japanese movie options"
優點： "Was able to request a gluten-free meal for the flight"
優點： "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
優點： "Crew services"
缺點： "Seat space, window side, especially foot area no space for my bag and legs"
缺點： "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
優點： "Very friendly and attentive service, good movie selection on new screens."
缺點： "TSA-style pat-down at the gate in Narita before allowed to board."
優點： "As expected from the Japanese, super polite snd patient."
缺點： "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
優點： "I liked the friendly staff, the movie selection was also great!"
缺點： "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
優點： "Food was good but not on every segment. Unlike many other airlines, ANA ticket counter team was very good. Japanese cabin crew etiquette & respectfulness are appreciated."
缺點： "Cramped seats. Narita has poor general facilities overall. Therefore ANA should offer a discounted lounge facility for passengers with more than 4 hours transit. (I read that lounge food is surprisingly bad. I used the United lounge instead.)"
優點： "I like the whole experience overall I would definitely Fly ANA again"
缺點： "I like the whole experience overall"
優點： "I got to my destination on time with my luggage"
缺點： "Decent flight but not the seat that I wanted. Window seat without a window. Emergency exit seat which is supposed to have leg room but didn't because of emergency door. Taking some over the counter pain medication helped this and made the flight bearable. Fewer storage options."
優點： "The space, movies, & comfort"
缺點： "The food selection."
缺點： "There was no information about connecting flights before landing."
優點： "Excellent service and food"
優點： "The crew was friendly and the plane on time."
缺點： "I'm 6'6 tall and there wasn't enough room for my legs."
優點： "all of them are nice and welcomed."
缺點： "early morning I would like to have a cup of coffee really bad. Nobody around and nobody brings any coffee."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
缺點： "Nothing in particular"
優點： "I had a great flight. The food was ok but I was able to sleep for most of the flight."
缺點： "I really have nothing bad to say about the flight."
優點： "did not feel like I had stayed n the plane too long. I think I slept through most of the flight and was more comfortable since there was an empty seat next to me. Food was great, enjoyed ANA cuisine, even if not a lot. Who needs to eat anyway when all you do is sit, sleep and watch. Of course some work. The baggage was also quick and I was probably one of the first to get out. It took me about 30 minutes from the gate to the terminal exit."
缺點： "can't avoid turbulence, but I felt safe in the 777."
缺點： "Very hard to sleep with little leg room and seat space."
缺點： "I like Japanese food and I varied my choices but I didn't like any of them. Glad there was ice cream."
優點： "I made it to the flight despite late arriving international connection"
缺點： "No personnel helped at all to facilitate my connection despite late-arriving aircraft causing a two-hour delay from Tokyo to SFO."
優點： "Movie selection was not as good as other airlines"
缺點： "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."
缺點： "Vegetarian Meal was poor."
優點： "For the flight being long, great service and great food and entertaiment."
優點： "On time"
缺點： "Late boarding and departures from LA to CGK and from CGK to LA. Seats were uncomfortable for 14 hours flight. Very minimal service provided during flight, minimal isle check by flight attendent throughout the 14 hours flight. I had the rudest flight attendant, she didn't smiles. Asked for drinks but never return. My niece request for cup of noodle, instead she responded if didn't my niece had already one. I asked for beef dinner but she placed on my table a turkey instead stated she ran out after I told her that's not beef. Flight attendant yelled out loud to tell the passenger to seat down instead of approach the passenger."
缺點： "Limited help in assisting passengers who missed the connection"
優點： "Overall is good."
優點： "Comfortable seats, clean toilets, great service"
缺點： "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."
缺點： "Very delayed"
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "Luggage allowance, in-flight meals, good flight, arrived early"
缺點： "Cabin a bit "dull""
優點： "Great seat. Flew from Hong Kong to Manchester and had a good 7 hour sleep. Food, especially breakfast was amazing with a dim sum selection. Crew was fantastic as always."
缺點： "Dinner however was a little lackluster with a prawn and crab meat stir fry which was a little bland."
缺點： "Food was good but could be better. Healthier, purer"
優點： "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"
優點： "Attitude and service levels of the flight attendants was the best I have encountered for a while"
優點： "Easy check in, and a pleasant flight! Thank You!!!"
缺點： "Blankets were very thin, although clean felt reused. Headphones were poor which meant if Someone in a near seat was talking couldn't hear through my headset despite volume being turned up."
優點： "The service"
優點： "the plane had excellent entertainment and a port to charge your phone."
缺點： "no issues at all on this flight."
優點： "Customer service"
缺點： "The guy in front reclined for the whole 14 hour flight so I didn't have much leg room."
優點： "American pilots"
優點： "The business class seating is all lay flat and all seats are isle seats."
缺點： "A medical emergency required us to land in Vancouver delaying our flight into Lax by 1-1/2 hours. I missed my next flight and lost my 1st class seat. No help was offered."
優點： "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
缺點： "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."
優點： "The pilot kept us informed. The food was good. The Moon Cake provided to help us celebrate, even though we were traveling, was an added example of why Cathay Pacific is the standard that everyone else is trying to emulate in Tourist class. The L.A.-based cabin crew provided outstanding service throughout the flight. The in-flight service manager made me believe she cared about the quality of the service in the back, which was outstanding. It was as good as a full, 13-hour flight could be. Even the in-seat entertainment was outstanding and reliable."
缺點： "The boarding process in Hong Kong was terrible. It was absolute chaos. If it had not been for then complete turn around after we were on the plane, it would have been the beginning of the flight from hell."
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
優點： "It got me home."
缺點： "The sound did not work for my video, the food was not good, the seat was uncomfortable, and my stewardess was rude."
優點： "This was the cheapest direct flight to Hong Kong so I bought it. Alsonivam a qantas member so got the points. It was a day trip for me to go so I wanted to get some sleep both ways. I'm 188cm and the seats are just a little bit close together to let you stretch your legs but ok. Entertainment system is good and window seat was ok."
缺點： "Meals are terrible - soft mushy potatoes and scrambled eggs need a revamp, device is s bit chuck it at you. Flight out was 1.15 hours late but suited me other people were put out."
優點： "The crew was really nice and helpful."
缺點： "Disappointed that there was no inflight entertainment at all."
優點： "Seating in standard coach compared to premium economy on US airlines. The seats reclined back enough that I actually was able to sleep most if the 13-hour flight. Meals were very good for economy. Cabin crew super polite and patient, which I've come to notice as a standard on Cathay. As an example, I have a good intolerance to shrimp/prawn. My outbound flight LAX-HKG, the dinner salad included shrimp. I explained i could not eat the shrimp. The attendant was kind enough to swap it with a leftover vegetarian salad."
缺點： "Trying to setup special meals to avoid food allergies is non-existent. Cathay offers many special meals, excluding food allergies or low-carb. I attempted to call in to Cathay to explain I could not have shrimp/prawn. The rep either did not understand or could not help. I really wished Cathay offered a pre-arrival meal like the other airlines. LAX-HKG and HKG-LAX are 13+ hours. Cathay offers a departure meal and a mid-flight meal. But by arrival time, I was starting to get hungry again. Thank God, I had enough of a layover, even with CBP processing, to grab a quick bite before continuing an additional 6-hours to home with no time to eat."
優點： "Spacious seating, good food, excellent trip overall!"
優點： "Overall, excellent service for its Marco Polo club member! I paid USD $100 to join the club. And it is much better than my experience with EVA (diamond member, 4 yrs) and United (gold member)."
缺點： "Just join its Marco Polo club and see for yourself."
優點： "A350 was very nice. Very quiet, new screens on entertainment system big and easy to use."
缺點： "I didn't like the Hindu meal that was offered to me but other then that everything was next to perfect ."
優點： "Its a long flight from Hong Kong to LAX. It appears that the crew is so organized that it does not appear to be as brutal as it is."
缺點： "Traveling to and from Jakarta on Cathay Pacific the most challenge i had was not being able to hear the movies. There was something wrong each time. The staff tried to repair it with no success. All and all that is a minor thing. Its also a small thing. I wish passengers wouldn't be such slobs. Even tho the crew comes by often and regularly, people leave a mess behind them. Kinda sad. Its as if some feel they are supposed to treat crew like servants. Your staff as always, don't complain just go about there responsibilities with a smile."
缺點： "the flight was delayed 1.5 hours before boarding. After flying for around 2 hours, they decided to turn back due to the flushing system was not working in the toilet!!!!!!!!"
優點： "Crew Service and Leg space is great. Automatic check-in station is simple and easy to operate, speeds up the queue for checking-in and luggage drop."
缺點： "Seat has no recline option, only movable part is the base of seat, back support recline is not available, thus making it impossible to rest. Food was served cold, CX used to be much better at food handling, cold omelette and soggy bacon is definitely not appetizing even for a hungry morning flight. Entertainment is ok, nice options, but LCD screen is getting old and blurry, rather not strain my eyes to try watch anything on it."
缺點： "my luggage didn't go with me"
缺點： "Flight delayed in take off twice. Then diverted via Manila. Not ideal."
優點： "The booking crew was excellent, and helped me avoid delays that were caused by heavy rain in Taiwan the day of my travel so I could make my connection."
缺點： "We had to go through the security twice. One the bags we scanned and the other before getting into the airline. Was a waste of time."
優點： "Nice flight attendants"
缺點： "Terrible customer service"
缺點： "Quality of plane and associated service. Seat in premium economy as broken and unsafe (back wouldn't stay vertical). Similar to other flight they put the lights out and you struggle to get service."
優點： "Food was very good"
缺點： "We did on line check in 1 1/2 days before and couldn't get two seats together"
優點： "Nothing at all"
缺點： "More drink and food choices."
優點： "The entertainment was top notch but the screen was too small compared to the likes of Emirates and Singapore. White wine was fantastic"
缺點： "The crew appeared disinterested in their work and kept minimum contact with passengers. Meal quality and quantity was poor. Singapore excels in these areas."
優點： "The air steward/stewardesses were very polite and their service made the flight very pleasant. Kudos to the team on board. For everything that was negative about our flight, the onboard crew do live up to Cathay's reputation of quality service."
缺點： "A passenger was coughing severely throughout our 12-hour flight. Albeit he had a mask, but his poor health made us worry as we were in confined space together for an extended period of time. In addition, I do not think he had changed his mask which a surgical has a useful lifespan of approximately 3-5 hours with his level of intensive use. The toilet cleanliness was poorly maintained throughout the flight. It could have been cleaned more often. The onboard entertainment was very dated. New movies would be better appreciated. Now comparing you to SQ, but you faired worse than PAL which was a disappointment to us. We had expected you to perform better. The uniform design looks dated. It looked like something from the 1980s. It's time to keep up with the times."
優點： "Not like but was okay with the leg room, comfort and entertainment on board the aircraft."
缺點： "The water they were serving was not bottled and tasted like restroom water. However when I brushed my teeth in the restroom, it did not have that horrid smell and taste as the drinking water did. Two inflight staff was rude, Didn't get their names but both ladies blocked passengers way when they were trying to get back to their seats and rolled their eyes at a lot of passengers for various requests. Completely not professional!"
優點： "Food was hot, tasty and nutritious. This time, the crew didn't make faces or roll their eyes when I asked for a snack and the service co-ordinator was visible the entire flight making notes and checking on people."
缺點： "Cramped in cattle class but that's not Cathays fault. I need to earn more to fly comfortably"
缺點： "Delay delay delay !!! And nothing served. Not even a cup of water"
缺點： "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
缺點： "Delayed for 2.5 hours."
缺點： "Seats did not recline very much. Hard. Food was very plain and starchy."
優點： "Truly friendly, service minded and happy cabin crew."
缺點： "A bit messy for the boarding but partly as unruly passengers"
優點： "onboard service was good"
缺點： "17 hour delay"
優點： "Nice seats in business, good food, nice crew."
缺點： "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
優點： "Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's."
缺點： "I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport."
優點： "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
缺點： "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
優點： "Asked for window seat, said only have one at back of the plane, I said that’s fine, ended up with three seats to myself so got some sleep on an overnight flight. Gotta be happy with that,"
缺點： "Cabin crew had a tendency of not seeing me so I had to get their attention for the hand outs, no biggie"
缺點： "The lounge is awful."
優點： "Comfortable seats , clean modern aircraft ."
缺點： "The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking"
優點： "Birding was great. Punctual flight."
缺點： "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
優點： "Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad"
缺點： "Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor"
優點： "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
缺點： "Slightly limited entertainment . Mabuhay lounge at Manila's average."
優點： "Again lovely food and crew. Same good seats as the A350 from LHR."
缺點： "Boarded and ready on time but 1hr delay for ATC reasons . The A330's a bit short of toilets requiring a 'queueing system' at busy times. Probably not the actual airline's fault but the ground handlers at AKL took an hour to produce my bags meaning me missing a connecting internal flight."
缺點： "Seemed very crammed seat-wise. There was was no entertainment system system so one star is stretching it."
優點： "Food was mostly very nice."
缺點： "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
優點： "No direct contact details to change flight"
缺點： "Terrible customer service"
優點： "Clean toilets."
缺點： "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I."
缺點： "Flight delays several hours. Its a very terrible flight. No apology from airlines company too."
缺點： "Flight crews working at transfer desks were extremely unorganized and brought us to our terminal at the very last minute when the flight was calling for all passengers to board. Food was terrible. Ended up losing my baggage because they didn’t have enough time to put all the bags onto the flight and so I had to wait an extra two hours at the airport"
優點： "Excellent crew, very attentive and polite. New/newly refurbished plane and very clean."
缺點： "I thought I read somewhere that Premium Economy had their own toilets but that didn't seem to be the case. The Mabuhay Lounge (for those with access) is in need of a renovation and can be hard to find seats."
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "Crew were pleasant and attentive and found was simple but OK, with a choice."
缺點： "Legroom appalling. For anyone 6ft Plus it was a struggle and uncomfortable for the 3hr flight. Holding for 25 minutes after landing until parking spot became available didn’t help."
優點： "Staff attended well , flight on time, well organised"
優點： "Very happy the crew was good all in all a good flight and great value for money."
優點： "The staff were courteous is very helpful ,the food was okay. In flight comforts were provided such as blacked , eye mask etc. iPads were provided as there was no built in tvs on the plane which provided a good inlight entertainment system. Overall this was a good experience as value for money as the price was cheaper than many other direct long haul flights"
缺點： "The plane it’s self was quite old and tired - with no TVs however iPads were provided which was not a huge difference. There was not a good selection of beverages on this flight -most had ran out prior."
優點： "I was very lucky to have two spaces beside me so plenty of room however I know this is not always the case. This plaine was modern with a good selection of inflight entertainment. The on board staff were extreamly courteous and helpful. Food was okay was a good selection of beverages on this flight. You are provided with inlight comforts like blackets etc if you wished to sleep -"
缺點： "No complaints on this flight"
優點： "The food was brilliant, the flight attendants were friendly and helpful and the films were updated. It was a lovely touch providing the toiletry bag for all passengers."
缺點： "Limited access to water facilities."
優點： "The great service and hospitality of the flight crew. Was upgraded to business class, thanks PAL."
缺點： "In flight entertainment is through an iPad device which is not fully charged."
缺點： "I had to pay again for the ticket even when I did my confirmation with time."
缺點： "Flight was delayed"
優點： "The ipad loaded with movies and magazines"
缺點： "The food needs improvement"
優點： "Clean and new airplane. Good screen Nice staff good space between the seats"
缺點： "Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!"
優點： "Toilets were kept clean through out the flight. New and clean airplane. Good space between the seats."
缺點： "Flight attendant was rude in general (serving food, drinks, answering questions), he skipped rows when giving hot towels (I wasn't served a hot towel). In-flight entertainment: limited movie selection, even more limited tv shows selection. Music section was very poor, it needs more selection with variaty, known artists, more radio channels. And music tracks should be in a tracklist form with song information, not only 1 hour-long tracks of back to back music (with no info). Meals - Mains were ok, deserts were terrible in both of my flights. Snacks were also bad, a scone and beef and cheese sandwich. Very blend, white bread only and oily. We weren't served enough bevarages, so oily and high-carb foods made me very thursty. No water fountains, it'd be great to have some around since staff does not give enough beverage and I was forced to chuck my water before boarding the airplane (the water I bought in the airport after passport check!!!!!!!) It was extremely cold."
優點： "Food wasn't too bad, stewards were pleasant but had to wait ages for water. Like the 2 4 2 layout so we didn't have to disturb anyone for "comfort" breaks."
缺點： "Checking in, a few kg overweight, they made us put the excess into our hand baggage, it meant opening our 4 cases, actually moving things which weighs less than half a kg, complete waste of time, over half an hour. Complete waste of time as it's on the same plane FFS. Entertainment via iPads, poor selection of films."
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
優點： "Crew service"
缺點： "No announcement for boarding and flight delayed."
優點： "got lucky and no one sat next to me. Boarding was fast"
缺點： "No Entertainment module, have to pay for Wifi"
優點： "got lucky and no one sat next to me. Boarding was fast"
缺點： "No Entertainment module, have to pay for Wifi"
優點： "Very interesting experience at Manila airport. Their transfer system needs refining and modernising. It was a very difficult and harf to understand process"
優點： "That the plane took off on time and landed ahead of schedule - not like the trip down to Sydney"
缺點： "The entertainment system is non existent and is something that needs to be addressed. The food was a bit better than what was served on the trip down to Sydney but also needs to improve."
優點： "The flight attendants were pleasant"
缺點： "The food was horrible and not really a choice. The children's meals should be more simple like fruit and chicken and fish without sauces"
優點： "Boarding was ok Crew was great and very friendly Entertainment was ok on the flight there there was tv in the head rest on the way back there was none you had to have your own devices and watch over the planes WIFI"
缺點： "When I was boarding my carry on was 2 kg over and they wanted to charge me $100 with no other option just pay the money or throw your things away. On both flights going a and coming there was no way to charge your devices I.E. plugs or USB ports... This become much more important with flights don't have tv in the headrests and you have to use your own devices to watch movies over the planes WIFI The food is airplane food and being a cheap airline it's worse than most."
優點： "Boarding formalities were smooth and flight departed in schedule. Crew were attentive and friendly. All in all, a pleasant flight."
優點： "Just an average airline nothing special"
缺點： "I was 2.5 kg over my carry on and they charged me 100 dollars no other option was given they told me I would throw things away to save money"
優點： "Fluid check in and on time departure. Pleasant staff"
優點： "Not much"
缺點： "A shambolic boarding process without any sense of order in regards to seating. Those in the front and middle of the aircraft were at liberty to board before those at thè rear. When the meal service arrived the stewardess managed to spray me directly in the eyed when opening a drinks can for someone in the row in front of mine. If there was an apology then i didnt hear it. The inflight main "meal" consisted of rice, vegetables and seven pieces of unidentifiable meat which was each perfectly dimentional, having been cut by a mechanical processor. To be fair, there was ice cream offered, but i didnt want iit. There are better alternatives."
優點： "Food was ok"
缺點： "The worst legroom I've ever experienced, zero in flight entertainment. One hostess was extremely rude."
優點： "Good experience all around."
缺點： "15 minutes late. No big deal though"
優點： "The crew were beyond excellent and tried to help with the seats. They were also very apologetic for the seat issue."
缺點： "Our seats had no power and couldn't adjust. The crew manually did it for us but we never got it to go close to flat. We were on an old 757 which is such an embarrassing product for AA compared to the new or refurbished planes."
優點： "The Boeing 777 200 was refurbished with the new business class pods"
缺點： "Modern cabin space"
缺點： "The flight from Phillie to Albany was very warm. Stewardess genuinely apologized."
優點： "The flight was very comfortable. The seats were very roomy. Boarding process was seamless. Staff were friendly and helpful"
缺點： "I had asked for a vegetarian meal when I booked the tickets - this request didn't come through on my booking. I asked again at check-in, they informed me I should have called 24 hours before and organised it. Luckily the flight had vegetarian meal options onboard so I did not starve. The movie selection was not the best. The entertainment unit itself was really good however."
缺點： "Waiting times and disorganised."
優點： "The pod layout in business class is similar to BA. There is a wide range of entertainment available and the choice of foods and drinks is wide. The crew were efficient and friendly."
缺點： "No issues for me."
缺點： "Delayed for hours on board and nothing for refreshment etc offered by crew. Nothing to help us feel comfortable. Considering an amount of us travelling with young children and was early hours in the morning. Horrible start to an expensive vacation. I don't even want to continue. It was a partner from American Airlines. ( shocking airline). Will never be on another of their flights."
優點： "They lost my luggage...."
優點： "This flight was operated by British Airways, on board a Boeing 777. Dinner was offered pre-flight in the Club lounge and was delicious, with obliging service by the dining room team. Once inflight, service was quick, efficient and nice ... with plenty of champagne refills and more food for those who wanted it. Landed 15 minutes early after a refreshing 4 hours sleep."
優點： "Crew were helpful and friendly. Luggage was available promptly."
缺點： "Food and non-soft drinks were charged as extra."
缺點： "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."
優點： "Everything was great."
優點： "Seat width"
缺點： "More leg room, Southwest actually has better leg room"
缺點： "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."
缺點： "Was next to crying child. I do understand crying children. But I should have footed a free glass of rose."
優點： "Boarding priority for infants"
缺點： "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"
優點： "Seating had more space, the crew very relaxed and good humour as well as professionalism."
缺點： "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."
優點： "Nice Crew. Very accommodating."
缺點： "The input for the headphones were not working properly at my seat location on the flight. Seat #10c on a A321 Airbus from Miami to L.A."
優點： "The seat was super comfortable, because of o lot of place for legs"
缺點： "The crew sometimes seems not to be happy with the passengers"
優點： "Nice big plane, new technology"
缺點： "When landing in LAX we were unloaded far from anything and loaded into buses and taken to the terminal. It was like a weird sci-fi movie LOL."
缺點： "On Time. Delayed advice 3 times."
優點： "Seat 5A was great"
缺點： "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."
缺點： "Seats and screens, usb charging points"
優點： "AA desk counter were v helpful"
缺點： "they are perfect in what they do"
優點： "Arrived early with great service which is most important when flying."
缺點： "Entertainment was not on par with competitors like Delta, especially on a long flight. Movies depended on downloading the gogo app before you boarded which most were not aware of until we were airborne."
優點： "My seat location and comfort was good"
缺點： "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."
優點： "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
缺點： "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."
優點： "The crew were great, entertainment was good."
缺點： "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."
優點： "The boarding process and its ease"
缺點： "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."
優點： "Overall good value for money for a Economy seat. The aircraft is of a recent make & model with the latest amenities on board. Crew is friendly & departure well on time."
缺點： "Exit seats on row 12 are NOT exit seats although they are sold as such. They have regular leg room. Only the left must seat has more leg room as the row in front in that spot does not have 3 seats."
缺點： "The service from the check in desk to the stewardess"
優點： "Friendly crews"
缺點： "I did not make it there."
優點： "The legroom."
缺點： "There was nothing not to like."
優點： "Good legroom on economy"
優點： "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
缺點： "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."
缺點： "Super tiny seats"
優點： "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
優點： "Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent"
優點： "Flight crew were very apologetic"
缺點： "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
優點： "Crew were ok Captain was informant"
缺點： "Delay Heat on plane at 98 degrees upon boarding"
優點： "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."
優點： "Complimentary wine and beer but no food! Entertainment pretty good."
缺點： "No food even for sale and no internet"
缺點： "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."
優點： "We took off and landed safely."
缺點： "Felt very low budget and cramped."
缺點： "The vegetarian meal is always vegan, I miss the dairy :("
優點： "Food and drink services were great.. friendly and accommodating"
缺點： "Seats are a tad uncomfortable for longer flights.."