搜尋前往馬德里 巴拉哈斯機場的平價機票 (MAD)

優點： Punctual. Seat space better than most airline

缺點： Food is meh

缺點： 沒有

優點： nice service

缺點： all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous

缺點： transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude.

優點： the timliness the processing at beijing the helpful checkin people at the akl airport. The baggage delivered promptly and without breakage. The crew worked hard to ensure

缺點： the shops at air port are expensive the toilet sinks were slopping and did not drain well the airline apologizing for the lack of food choice before each service pl advise airline to ask for choice at the check-in or at least make a note of the preference through email, makes life easier for them and the passengers. announcements were in chinese and the english ones were not very clear . it would be good if the announcements also came up on the seat screens CLEANLINESS WAS AN ISSUE with the overhead lockers not clean to the pull up table and magazine spaces not clean

優點： Nice carrier. Enough leg room and clean flight

缺點： Entertainment had very limited options. I had booked my flight through travel agent vayama. I would never ever recommend people to use that travel agency. It takes approx 35-45 mins to contact customer care, you are way better off taking the tickets from airline as they cannot help much if the tickets are done through agency and not airline directly. Moreover the agency charges additional fee over and above airline fees for any changes

優點： Wide bed and good support for good sleep

缺點： Not a big movie selection

優點： Ran on time

缺點： Food and drink options are limited

優點： Personal, comfortable, easy

缺點： The breakfast pack was ok but the scroll thingy was dry and not very nice!

優點： The staff was excellent and nice . Looking after everybody same

優點： same as before Staff excellent and nice with everybody

缺點： the foods

優點： nice service

缺點： all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous

優點： Flight attendants were helpful

缺點： My Baggage came on the next flight and not on the one i boarded which caused a lot of problems

缺點： Milk and sugar in the coffee.

優點： Loved the good space in seating. Really appreciated it. Mostly crew were friendly and eager to be helpful. The sudoku was the only entertainment I really wanted to use on this flight but it just refused to load. Didn't really matter as I had a good book with me and really enjoyed that.

缺點： One stewardess seemed reluctant to help me with cabin baggage. No smiles. Didn't much like the 3 hour delay, especially as my waiting time was already 5 hours, however, I'm sure your were doing all you could to get us safely to our destination as quickly as possible. These things happen.

優點： Na

缺點： The total unprofessional service/ way we have been treated. Never again I will fly with this company. 2 hours delay from Amsterdam for a unknown reason as their English is very poor. As we took off we shared our concern for our connection in Guangzhou, after managing to find someone able to speak and understand English (unbelievable on an international flight) we have been told that would be fine and eventually worst case scenario there is another flight during the day. When we arrived we have been told nothing (even though we shared our concern from the beginning, they didn’t care at all, connection from the same company), when we went out of the plane we ask a crew member in the exit corridor who replied like annoyed of the question that’s fine take next on the left and next on the right (more with gesture than with an English language) when we arrived after running at the transfer gate we asked about the connection to Sydney the first staff told us that the gate was already closed and it’s too late, we then asked what to do : go in this queue and didn’t want to speak anymore. When we arrived at the desk we have been told gate is closed, wait on the side we’ll see later, we asked when and have been replied later....after 30min we have been told that there is no other flight before the day after (same company, different speech...) and wait again....there is another flight the day after in the morning with 6 seats available only...for the rest we don’t know we have to check but it’s gonna be hard because it’s the high season : Unbelievable as we were 15-20 people in this situation...after a couple of hour we have been offered to travel via Vietnam with a stop of 9 extra hours before having another flight of 9hours if we didn’t accept this one they didn’t know... Never ever again with this company and this airport...