優點： "I only like the hand sanitizer and a mask that gave us"
缺點： "The food they service was bad"
缺點： "If the disembarking didn't take 45 minutes."
優點： "The overall was a pleasant flight"
缺點： "It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!"
優點： "my flight never happened I am still sitting here waiting over 24hours later..."
優點： "The crew was good. The seats were not comfortable."
缺點： "food could have been better."
優點： "Leg room was OK"
缺點： "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
優點： "On time"
缺點： "Not enough leg room"
優點： "The crew was great. Everyone was courteous and professional (wish the same could be said of my fellow passengers)."
缺點： "I'm never quite comfortable in the small spaces on airplanes. Maybe someday I'll make enough money to sit business class and not be crammed into a chair."
優點： "Good service and timely departure"
缺點： "Ability to choose seats before trave and requested that during bookingl. During the check-in process no attempt was made accommodate my request."
缺點： "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
優點： "The food, comfort and wine on Turkish Airlines was wonderful."
缺點： "Turkish Airline’s needs to improve their online experience. Please just pay someone to fix it - you don’t have the city of Los Angeles as a option for home address. In case TA’s web developers are reading this, Los Angeles is the city with LAX in it. I guess you don’t have to know every city, but maybe download a complete list of cities and use that? There are lots of open source options and I can help you, if it gets confusing. Or, alternatively, allow users to type their city with a keyboard. Scrolling through every city in the state of California is not easier than typing Los Angeles. Especially when arriving at Los Gatos and thinking “wait... did I miss it?” That’s not the only thing wrong with your website, but start here. Look Turkish airlines is wonderful, I’m just saying that it was hell actually buying a ticket and signing up for your rewards program."
優點： "Asian Vegetarian meal was good."
缺點： "Seats with less leg room . No WIfi facility at the gate ."
優點： "Turkish airlines is better than all airlines I have used."
缺點： "The entertainment system could be more user friendly. Navigating the movies could be better. I'm not complaining, however. All in all, Tk is very good."
缺點： "No priority boarding for business class in Istanbul."
缺點： "The space between the seats were narow"
優點： "Great service and food"
優點： "Food was good. Entertainment worked."
缺點： "I booked a window seat but the seat I got had now window. I couldn't do online check-in."
優點： "No viajamos, nos cambiaron a Iberia al otro dia"
缺點： "No viajamos"
優點： "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
缺點： "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."
優點： "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
缺點： "I was woken up for food but I like to eat so it didn't bother me much. Another airline I flew before left a note one my seat informing me they came by and to ring when I awoke for food, that was even better maybe try something like that for sleeping guests."
缺點： "Passport control"
缺點： "Food was dried out and tasteless"
優點： "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
優點： "Great experience whether I was going or coming. I loved it."
缺點： "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."
優點： "A light meal."
缺點： "Very crowded -- good for the company. Delay in taking off."
優點： "I did like it"
優點： "Loved the service, comfort, entertainment, etc. All of this was top notch and the 13 hour flight went by very quickly."
缺點： "The boarding process was a nightmare. I blame my country more than the airline for the new security procedures needed but I literally went through 4 security checkpoints to get on the plane. Not only that, I had to give up my iPad and my $4000 camera to checked luggage at the gate (not my luggage but theirs). Again...not the airlines fault but it was an absolute cluster F...."
優點： "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
缺點： "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
缺點： "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"
優點： "Reasonable good food by airline standard. Good entertainment options."
優點： "Nothing. Had to cancel didn't go"
缺點： "That they changed the flight schedule twice making it impossible to go."
優點： "Crew was helpful"
缺點： "Not having extra legroom is one thing but not having enough space to fit ones leg reminded me of the slave ships where slaves were placed so tight that they did not have any moving space. I am not even a tall guy - just 5'10". It was bad especially when one travels internationally for 14 hours non-stop. There should be some federal regulation regarding this."
優點： "Entertainment options were excellent for adults and ado. The crew were very accommodating"
缺點： "Screaming children and passengers that don't follow simple instructions or cue with respect"
缺點： "Some of my electronics, clothing, and personal belongings were stolen from my luggage"
優點： "Price and flight time and arrival."
缺點： "Your crew at boarding treat people with no respect. I saw the boarding next door to us. The flights info was not put on board due to computer problem! The whole airport system was down for hours. The flight of Najaf city was next gate to my flight gate and one of the crew lead was disrespectful to the people and he rejected few people from the flight so he can collect money from them!"
缺點： "I'm very upset with the airline ... I filed a claim money back through the policy ... I do not presented to outbound flight because I had lost my passport ... However, buy another ticket of plane in the same airline and when I wanted to take my return ticket was told it was canceled and I had to buy another ticket plane ... very bad."
優點： "Everything, Turkish is great."
優點： "Flight timing and the crew were excellent"
優點： "Crew friendly attitude, seats, comfort, food and entertainment choice were top class."
缺點： "Gate changed 2 times, many had to run long distance between gates, take-off was 40min late. loud and useless (no english) flight announcements would wake me up each time"
缺點： "3 hour delay. No announcements. Had to use my passport just to use the restroom. Food was terrible."
優點： "Excellent food and service. Very friendly and professional crew."
優點： "Service Entertainment Staff Airplain (clean)"
優點： "food, service and sea"
優點： "Excellent overall"
缺點： "foot and smile face"
優點： "Food was delicious"
缺點： "Felt like there was barely any leg space. I'm not a tall guy so I was surprised on feeling I needed more space. My knees had no place to be freely."
優點： "Just like the other flight it was amazing. Great food, great service, and great inflight entertainment."
缺點： "I liked everything."
缺點： "My connecting flight was cancelled twice then delayed. I ended up missing my connection in Istanbul and having to overnight there. Turkish Airlines did provide hotel accommodation to passengers in similar situation, however only after wondering around the airport for over an hour to find the TK hotel desk and waiting for an additional hour to be assigned a hotel room and be transferred there, only to learn that I had to check out within two and a half hours after checking in to be at the airport 4 hours before the flight departs. When I finally arrived at the airport, I had to go through a security screening (because I was not suspicious for having entered the country and exiting only 5 hours later). When all of that was done, I approach the check in desk and asked if my seat can be changed, as I had spent the previous 2 days trying to get on my connecting flight, spending over 8 continuous hours at an airport and having had a nightmare night. I asked for an exit row seat or anything in the front of the plane. I was literal told that if I did not like the seat given I did not have to fly. I took the seat originally assigned and spent 11 and a half hours sitting next to a toilette on the airplane with a crying baby next to me and in front of me. To top it all, it took 2 hours to get my luggage once arrived at JFK. I usually love traveling on Turkish airlines and I understand not all of the above is directly depending on them, but considering how awful the entire experience was and how little I asked to be happy, I found them to be extremely unaccommodating on this occasion."
優點： "I liked how generous they were with food and drinks"
缺點： "Free WiFi could have made the flight a lot better"
優點： "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
優點： "The plane ✈️ itself the attendants . The entertainment on board. Really great"
缺點： "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
缺點： "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
優點： "KLM are our airline of choice. A great full-service carrier with impecable standards."
優點： "Loved the smooth ride."
缺點： "Bathroom was pretty nasty"
優點： "Flight and the crew!"
缺點： "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
優點： "Crew was nice and pleasant"
缺點： "Flight very late"
缺點： "Too hot inside the aircraft"
缺點： "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
優點： "My seat"
缺點： "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
缺點： "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
優點： "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
缺點： "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
優點： "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
優點： "Nice seats. Only seats with a row of 2, which is what I wanted,"
優點： "I love the food"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
優點： "great crew and comfortable flight."
缺點： "sceens in the plane to show map and direction of travel"
缺點： "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
優點： "Light snack and complementary wine"
優點： "Friendly hostesses"
缺點： "Flight was delayed 3 hours"
缺點： "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
優點： "Crew where awesone and the choice of entertainment was fantastic"
缺點： "Seats way to close together"
優點： "The crew was efficient. Flight left on time. Food and wine served."
缺點： "No entertainment."
優點： "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
缺點： "Food and one bathroom out of service makes an awful flight"
優點： "I got some rest"
缺點： "unable to charge my phone or watch movies"
缺點： "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
優點： "Excellent very good"
缺點： "Everting so good ex"
缺點： "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
優點： ".Very much on time with pleasant service."
缺點： "Can nit find much fault fir a short run!"
優點： "Pleasant flight"
缺點： "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
缺點： "Bag was lost"
缺點： "They stole my money"
優點： "Excellent experience with the cabin crew."
缺點： "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
優點： "Ground staff at Manchester very helpful"
缺點： "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
優點： "Very little if any."
缺點： "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
優點： "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
缺點： "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
缺點： "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
優點： "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
缺點： "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
缺點： "I missed my flight because of MU"
優點： "It was very comfortable"
缺點： "The crew was great"
優點： "Short flight friendly crew"
缺點： "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
優點： "Food was relatively good"
缺點： "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
優點： "The price was nice."
缺點： "Plane looked unkept on exterior. Crew was nice but lazy."
豁免更改費用。 搜尋到 馬德里的彈性機票