最方便的方式之一就是乘坐高速巴士，在機場國際線航廈一樓大廳沿著指示走即可見到巴士搭乘站。如果想到鐘路5街方向，你可以乘坐601號巴士，營運時間為 04:00- 23:10，成人單程票價為現金約1,300원 （約NT$36），信用卡 約1,250원 （約NT$35）。往首爾站方向，可以搭乘605 號巴士，營運時間為05:15-22:50，成人單程票價為現金約1,300원 （約NT$36），信用卡約1,250원 （約NT$35）。往永登浦方向請搭乘6629，營運時間為04:45-23:05，成人單程票價為現金約1,300원 （約NT$36），信用卡約1,250원 （約NT$35）。
仁川國際機場為行動不便者以及與老人或孩童隨行的旅客提供電動車PICK UP的服務，你可以在當天到達機場前聯繫服務檯（1577-2600）或現場在服務檯申請，也可透過服務電話申請，服務範圍為一般區域3樓各出入口到值機服務檯，機場免稅區域3樓各出境大廳到登機口之間。身心障礙者、70歲以上老人、孕婦可在本人乘坐的航空公司櫃檯取得「交通弱者優待卡」，即可利用專用出境口通行，同行最多 3人可以一同利用。
優點： "Crew was nice"
優點： "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
缺點： "Other than chairs being more comfortable nothing really"
缺點： "can not think of anything. Everything was more than i expected.Thank you for my experiance"
優點： "The crew are great!"
缺點： "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."
優點： "Friendly crew"
缺點： "Hard seats!"
優點： "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
缺點： "Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300."
優點： "Great experience overall"
優點： "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
缺點： "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."
優點： "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
缺點： "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
優點： "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
缺點： "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
缺點： "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."
優點： "The flight attendants were so nice and the food was really good."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
缺點： "If the seat reclined a bit more, would be nice."
優點： "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
缺點： "Very limit kids entertainment"
優點： "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats are kind of flat."
優點： "More space than usual between chairs. Crew is friendly."
缺點： "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
優點： "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
優點： "Seats and service"
缺點： "No complaints"
優點： "The service from this airline is so great. Everyone is smiling and treats you like a valued guest."
缺點： "Obviously you will not get the best food on an airplane. The food is enough to keep you alive, but is not going to earn michelín stars."
優點： "on time"
優點： "the place. new. lots of space for the legs. air inside the plane was better than others."
缺點： "kosher food is a no go. you need to improve this. also to hold fruits for vegi clients."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Food and entertainment is great."
缺點： "Boarding process. System was down. Very strict with the bagage rule. Excessive bagage charge is very expensive, unlike Eva air"
優點： "Seat was good and slept like a baby"
缺點： "Nothing really, slept the whole way"
優點： "The friendliness of the crews and the cleanliness of the rest rooms."
缺點： "The delay before taking off."
優點： "The service, our seats, overall comfort and cleanliness of the plane."
優點： "Great layover options. Timely arrivals."
缺點： "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
優點： "The crew was very friendly and attentive. The food was generous and very good"
缺點： "There really wasn't anything I didn't like"
優點： "Very awesome and polite crew. Exact reason why I chose ANA"
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
缺點： "Very hard landing."
優點： "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
缺點： "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"
優點： "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
缺點： "Nothing, really."
優點： "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Crew was outstanding Food and service was excellent"
缺點： "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
優點： "Everything but the food menu. But it's okay. I usually order Hindu meal."
缺點： "Nothing except food menu. The standard menu does not change very much. It's always very similar."
優點： "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."
優點： "Crew services"
缺點： "Seat space, window side, especially foot area no space for my bag and legs"
優點： "Nothing really major to complain about but nothing that went the extra mile..."
缺點： "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
缺點： "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"
優點： "Very efficient, very fast boarding. Crew was polite."
優點： "The boarding procedure is clever. After premium boarding the seats near windows board first."
缺點： "The on line check-in failed and no explanations."
缺點： "We were delayed, but I can't say it was the airline's fault."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Excellent service! Previous notice me that boarding time & gate number~ I'd like to book the tickets here!!=)"
優點： "The food was pretty good, and the there were enough movies to keep me occupied. I was offered plenty of coffee and tea and drinks."
缺點： "I was seated at the very back, and by the time the meal service reached us, there wasn't any choice about the food. The meal I was served was good, but cold by the time it got to me. The coffee tastes pretty bad, even for instant."
優點： "Crew was very friendly. Seats were comfortable"
優點： "Great champagne. Good food. Good movie selection. Great seat. Pajamas."
缺點： "Nothing. Excellent airline."
優點： "I paid an extra $150 and the seat was tiny, yes had extra leg room, but regret paying the extra $."
缺點： "They made me move 1lb into my main checked bag from my carry on. The weight for carry ons is hardly anything and they didn’t check the weight of my friends."
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "Need more comfortable headsets or ability to use personal earphones."
缺點： "Good airline"
缺點： "The cabin crew was rude and the food ran out. The entertainment did not work. Plus we were over an hour late once we finally got off the plane"
優點： "The crew are efficient and helpful. The food is good too."
缺點： "Hope they have anime movie in the choice"
優點： "Seat is very comfortable..."
優點： "Very comfortable Business Class seat, pretty good entertainment."
缺點： "Service seemed a little off, especially relative to a much shorter FUK-TPE flight a few days earlier. Flight attendants often approached from behind."
優點： "Seat from taipei to jakarta is roomy & comfortable"
缺點： "The seat from taipei to seattle should be roomier as it relates to longer flight time duration"
優點： "Great friendly flight attendants."
缺點： "Nothing I can think of."
優點： "It was a good flight on time"
缺點： "We could have had healthier food options"
優點： "Hello Kitty themes"
缺點： "Coffee served diluted ."
缺點： "Comfort, I need to get to where I can fly first class"
優點： "On time"
缺點： "All was ok"
優點： "I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)"
缺點： "The dining options were ok, not particularly wonderful, but overall pretty good."
優點： "Very comfortable flight, crew were very professional, food was delicious!"
缺點： "Wish I had known the headphone jack needed and adapter from mono to stereo to use own headphones, but the headphones provided were adequate."
優點： "Clean plane"
缺點： "Food was horrible, flight Attendants are professional but cold as ice."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Very comfortable. Great movies."
缺點： "Not so good on the television shows"
缺點： "Delay for 1 and half hour"
優點： "The actual flight experience was great."
缺點： "My bag is still gone because they wouldn't return it to us after the flight and there are items that I need."
缺點： "Airline seemed to be extremely stingy with the food and beverages during my 12hr + flight. Felt like I had to fight for every little bit of extra scrap of food and explain why I needed it. It was also very limited options almost everything in the menu contained pork and if you did not pre-order a meal in advanced then it was hard for you to get anything else to eat. Airline also forces you to take out your headphones from the TV set almost 20 minutes before arriving for some odd reason. And on my flight we had a two hour delay on the tarmac."
優點： "Great flight Staff friendly"
缺點： "Lost mini suitcase (was found and delivered within 24hrs) Broken wheels on bigger suitcase"
優點： "flight is on time. you ca pre check. crew is helpful. amenities are there. one of the best long flights i had."
優點： "I had to reschedule the flight from Jakarta due to airport closure in Bali. The staff were very helpful with that, especially Betty Chen, Agent code: 364. She was a great ambassador for customer service."
優點： "Plane was clean, blanket and pillow comfortable, attention during scheduled meal service good. Snacks available"
缺點： "Meal was really not good and a far step down from what it was during last flight a few years ago. Movie selection meager. Flight attendants could make a few more rounds to check passenger needs."
優點： "The flight was on time and people were friendly. The pilot communicated with the passengers when there was turbulence which I appreciate"
缺點： "There wasn't enough variety of movies to watch on such a long flight."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Lots of flight attendants to deal with such a large plan of passengers. They came around often with snacks and refreshments."
缺點： "Entertainment was a little lacking."
缺點： "Flight delayed. Food was just ok."
優點： "Everything was wonderful."
缺點： "I can't think of anything I didn't like."
缺點： "delayed flight terrible asian food no Usb charger"
優點： "Excellent all around. AFAIK no other airlines offers the 5 course meal Eva does in business. The seats are spacious reverse herringbones. Crew is friendly, and service efficient. Anyone coming from a Western carrier would be impressed."
缺點： "The entertainment selection is a bit weak. Doesn’t bother me as I bring my own entertainment, but may bother some."
缺點： "crew were very good."
優點： "After having flown numerous airlines to Asian countries over the years, we are extremely happy to have found EVA Airlines. After flying EVA the last 5 round trips we are happy to say they are the #1 airline of choice. Actually, we will fly no other than EVA as they have the cleanest planes and the best of service from the check-in counter, thru the security and flight staff, all are the best and most devoted to assist you in any way needed along your trip. Professionalism and cleanliness matched only by their devotion to be the best"
缺點： "There is nothing to dislike about the airline or employees"
優點： "Crew were very sweet and pleasant and there were MANY of them. Got offered drinks-water, juice, every hour."
缺點： "I ordered a few special meals, which was far tastier than the regular select menu."
優點： "only one stop to final destination."
缺點： "crew members not very friendly"
缺點： "Space beneath seat in front, where you put a backpack and such, was very, very small - smaller than other airlines"
缺點： "check in process"
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "Everything but the seat cushion"
缺點： "Better cushion on the seat"
缺點： "4 hours layover plus 3 hours delay. Horrible."
優點： "I'll give a more complete and less-biased review if I get it back!"
優點： "Staff are very nice"
缺點： "Few selections of movies"
缺點： "That made me stay overnight in Korea."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "Legroom was spacious"
優點： "It's okay."
缺點： "Boarding from Incheon to Manila was a bit chaotic. We did not board by number or group order. Also, the sound system was barely audible."
優點： "Excellent personnel, really polite and helpful all the way"
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
優點： "The seat layout"
缺點： "The seat belt very short on one side hard to operate"
缺點： "when they leave laugage in korea and they deliver within 2 days"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
缺點： "No WiFi"
缺點： "Delaying without notice and luggage lost"
缺點： "The sound of the intercom during announcement of pilot coz it is weak."
優點： "Great. Attendants are great"
缺點： "Very unorganized boarding process."
缺點： "Tgey don't put much effort on the special meal I order."
缺點： "Ticketing phrase I had a hard time tracking booking that it became frustrating until my son helped me!"
優點： "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
缺點： "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"
缺點： "I'm still in Korea. I want to go home."
缺點： "Weighing hand carry bags in Manila"
優點： "Cleanliness, efficiency."
缺點： "Seat cushioning could be better for the long haul legs."
優點： "Soul to Los Angeles was very Good. I loved it. No complaints."
優點： "Overrall Experience was very good. I told my other family members to always buy the tickets for Asiana airlines. Very Friendly staff."
缺點： "Second meal was marginal"
優點： "Staff was great, didn't take anything from my unlocked bag."
缺點： "When I picked up my checked luggage, one of the bags had been unlocked, and not relocked. Nothing was missing that I noticed. There was a slip inside from the tsa saying they searched it. I don't know who failed to lock it, but that's kinda concerning to me."
缺點： "Time delay."
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
缺點： "Problem with getting off the airplane"
缺點： "No good Korean movies to watch."
優點： "Very good"
缺點： "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."
缺點： "Luggages were not properly taken care of & got damaged"
缺點： "3x Times I have taken Asiana Airlines there has been some delays It was very cold inside"
優點： "Good serving"
優點： "Plane was clean and attendants polite"
缺點： "Boarding seemed very random as no rows were called."
優點： "nice seating on this plane. Roomy and comfortable."
缺點： "Korean passengers smell bad"
優點： "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
缺點： "I flew four flights (layovers each way) and every single flight was delayed."
優點： "Super friendly and competent!"
缺點： "Turbulence. Bleh."
優點： "Very nice staff. They make me comfort even When I bring my little girl ;)"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "food was good"
缺點： "I don't like cameras spying on us. More leg room."
缺點： "Delayed too much except that, everything was good"
優點： "Crew and the food"
缺點： "Seating was tight for me a big guy"
優點： "Very good"
缺點： "Very good"
優點： "Crew, food, entertainment were all very nice. 5 out 5."
優點： "The dinner was one of the top two I've ever had on a plane and I've flown business class around the world."
缺點： "I just don't fit comfortably into the pods and for a 14 hour flight that's a pain in the neck or lower. The seatbelts must be adjustable to allow a pod user to roll on his side."
優點： "Entertainment, restroom facilities and toilettries"
缺點： "Training for flight attendants"
優點： "One of the nicest crews I've had the pleasure of flying with"
缺點： "Nothing I could tell at the moment....."
優點： "Cathay pacific is the best airline"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Good entertainment choices. Preferred check thru TSA. No one seating next to me."
缺點： "I don't think I will use Kayak again. You farmed out my booking to Voyama which spelled my name wrong. They refused to reissue my ticket with the correct spelling so I had to sweat out getting on board the airlines and now I have to sweat it out today because they again refused to reissue the ticket"
優點： "Service is up to par. Seat is good. Enough legroom. Smooth flight"
缺點： "The meal is awful. Not enough meal options. No menu handed out to the passengers. There are only two meals for 11 hours flight."
優點： "The overall service is great for the airfare price I paid. Can’t complaint! The new plane with central air control was a great idea; it was comfortable for the duration of the ride. That being said, I would definitely use Cathay Pacific again in the future for this price range."
缺點： "The wait time to take off was WAY too long. Luckily the entertainment was available right away on the screen."
優點： "Very efficient and courteous, a pleasure to fly with your airline."
缺點： "Don’t change anything!"
優點： "This flight is very comfortable and on time."
缺點： "Nothing I didn't like"
缺點： "Wasn’t allowed to book seats until checkin"
優點： "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
缺點： "The food on Cathay still has not improved compared to other airlines'"
優點： "comfortable seats with good leg room"
缺點： "Cabin crew did not offer much service. No coffee, tea or water offered."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "早餐是粥 很棒"
缺點： "The stopover in Hong Kong was longer than I would have liked."
缺點： "No extra blanket was available."
缺點： "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
缺點： "Delayed departure"
優點： "Plane was clean, staff was attentive; flight was very smooth"
缺點： "No complaints"
優點： "Leg room, food, airline staff"
缺點： "Too hot in the plane"
優點： "The flight attendants in the airplane, both going and coming back to my destination were very nice. I really appreciated their hard work and attentiveness."
缺點： "At the HK airport the lady attending the check in, I believe her name is Tammy, I could not understand exactly what she was asking me to do because her voice was so low and her English was not clear. When I did not comply to what she was asking she very rudely did what she was asking me to do yet I could not hear or understand her. She even rolled her eyes. Very uncalled for and rude."
缺點： "Can not catch up the fight to guangzhou"
優點： "Print customer service and polite staff"
缺點： "Limited wheelchair availability"
優點： "Everyone on Cathay pacific is very nice and the food was relatively good. They did everything possible to make this a better flight."
優點： "They were able to provide drinks and food at a timely matter"
缺點： "The long flight"
優點： "Entertainment system worked fine."
缺點： "Economy class cabin is chaotic. Food is mediocre."
優點： "Airline staff were all helpful and pleasant."
缺點： "No complaints"
優點： "Great staff and good service Took care of us like a family thanks"
缺點： "Food can be better as we Indians don't eat brief and pork"
優點： "TV controls user-friendly. Many choices."
缺點： "Cramped seats, especially when people in front lean back."
缺點： "Same as above"
優點： "Flight was cancelled, it didn't happened"
缺點： "Flight was cancelled, it didn't happened"
缺點： "Mediocre online check in experience! Their website does not accept payments for "upgrading" to an exit row seat. At the time of check in the only seat left available was an exit row so I could not proceed. Also, their airplanes are not equipped with Wi-Fi - quite unfortunate when you're flying 16 hrs from HK to NYC!"
缺點： "Limited help in assisting passengers who missed their connection due to delay leaving Colombo and Hong Kong"
優點： "No issues with airline just other passengers. Plane was older model but very clean. Noticed flight attendants cleaning washrooms frequently. Meals were timely and quite tasty. Even though did not partake, liked how there were snacks available."
缺點： "Boarding process was disorganized (no zones or group boarding, just everyone getting in line at once), but still departed on time."
優點： "On time."
缺點： "No entertainment was provided."
優點： "The entertainment. Good selection of movies"
缺點： "The seats could be comfier"
優點： "Staff is friendly. Food is ok"
缺點： "Explain the real reason why the flight is 6 hours delayed. They said “ operational issues.” If we never asked for further instructions, we would never get $ 9 meal vouchers. In other words, some of passengers didn’t get it"
優點： "Quick flight"
缺點： "Tv screen wasn’t working properly"
優點： "Dedicated flight attendants"
缺點： "More movie selection could be better"
優點： "very efficient, very friendly, and an excellent value for the price."
缺點： "Again, we got very good service for what we paid."
優點： "Priority luggage pick up"
缺點： "Additional food options"
優點： "Food as there are snacks ."
缺點： "Crew are not helpful. Movies dont play well."
缺點： "If I didn’t miss my flight completely because of an alert that popped up on my phone saying that my flight was delayed an hour... this is not the first time this has happened to me using Kay-ak... it’s extremely frustrating... and ultimately caused me to miss my flight."
缺點： "IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 ("
缺點： "This flight was delayed for 5hrs. The same flight the next day was also delayed for 5 hrs. Probably cancelling this flight due to low number of passengers."
優點： "Price is great"
缺點： "Short staff make hard too ask any service,even cup of coffee.where is service call button?"
優點： "all good"
缺點： "change up the movie selection... same as i had a few months ago"
優點： "I'm not impressed about anything."
缺點： "The company should do all they can to prevent luggage from being missing."
缺點： "no entertainment system."
優點： "large lcd screen with good quality sound, food is good"
缺點： "seat is compacted"
優點： "Great service, competitive price, comfortable seats and cabin, nice lounge in HK"
缺點： "Lounge in SFO and Shanghai was shared with other airlines and a bit crowded. Food is not as impressive as in the business class on some other airlines - even the food in HK airport lounge is not that impressive - neither the varieties nor the taste"
缺點： "Enhance the choice of movies/entertainment"
缺點： "can't online check in,3 persons seat separated"
優點： "Check-in process was smooth. Boarding process was effortless. Price is very competitive."
缺點： "Ordered special meal (Low-salt meal) the food was mediocre for both to and from LAX-HKG. Lavatory conditions needed improvement ( floor of lavatory was wet most of the time during both journeys, some lavatories were closed without apparent reasons)."
優點： "I expected this to be a discount airline for the cost, but it ended up being a higher quality experience than my friends who took Cathay Pacific on the same trip. I was in Economy Class, cheapest seat possible. Boarding went smoothly, each seat was provided with a blanket, pillow, headphones, and a sleeping kit with blindfold, earplugs, and even a toothbrush. Each seat had built-in entertainment with a number of movies, tv shows, games, and music. I'm 6'2" and had plenty of legroom in my standard economy seat. Sitting next to the window made it very easy to stretch out and get some rest. Snacks, drinks, and meals were very tasty."
缺點： "The only very minor issue I could talk about would be that the Wifi was not free, and even when purchased, the connection was very spotty and inconsistent. I ended up just turning it off and occupying myself other ways. I didn't have any other issues with the airline. I went into the flight expecting to have a low-quality experience for my ticket price, but was blown away by the service and quality provided by HK Airlines. If I visit Hong Kong again, I will definitely be using their service."
優點： "Excellent. This was my first international trip and first flight more than 5 hours long. It was made as comfortable as possible by flight attendants. It was a day flight so they made sure all window shutters were closed for comfortable lighting. Noise kept to minimum. Meals served were delicious for airplane meals, and had vegetarian options. Great first experience flying 10+ hours."
優點： "Boarding was a breeze and efficient- plane was clean and comfortable and staff was friendly and helpful! Good leg room too! Thank you!"
優點： "Good leg room! Fairly efficient boarding but take off delayed due to weight distribution of baggage weight, but crew kept is informed and though a fairly big delay in take off, arrival time aas great! Thank you!"
優點： "They gave us a meal. Hkg to tpe"
優點： "Felt like a brand new Airbus. Roomy seats even in economy. Excellent service! A full meal unlike most American airlines. Polite, expedient service. I will fly Hong Kong Airlines again!"
缺點： "Everything was great! No issues."
缺點： "The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm"
優點： "The flight was cheaper by a couple hundred dollars."
缺點： "It felt cheap. The plane won't fall out of the sky, but it was lackluster."
缺點： "Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner"
優點： "Even thought it wasn't a long flight, we were able to watch movies and TV in the headset screen and we enjoyed a meal at no extra charge."
優點： "Crew we're great"
缺點： "LOST/DELAYED LUGGAGE"
優點： "Crews and service"
優點： "Friendly crew. Decent food. Great entertainment. On time."
優點： "The staff at every level are wonderful. check in, lounge staff, gate and flight crew."
缺點： "Flight was delayed 45 minutes but really not the airlines fault. Upon arrive in Shanghai we taxied for 30 minutes to get to a gate. Seemed to go in circles."
優點： "Boarding, seats, entertainment, food were all good to excellent."
缺點： "Crew could be nicer."
優點： "Simple. No bells and whistles. Cheap price"
缺點： "No charging or Wi-Fi available for purchase"
優點： "30 mins early arrived..."
優點： "The staff was very helpful."
缺點： "No entertainment"
優點： "The flight was delayed more than 5 hours/ and we couldn't continue to israel."
優點： "The flight was only 3 hours from Hong Kong to BKK. The airport itself is nice. Good places to wait and eat and the airport has free wifi."
缺點： "There was a scheduled 3 hour layover that turned into over 5 hour layover. While waiting at Hong Kong airport It took a very long time for them to finally announce the correct gate for boarding. Then it was a mad dash to the appropriate gate. Upon arriving at the gate, there was another long wait and then the gate number was changed. No one came to inform the waiting passengers of the new gate information. Very disorganized and confusing. The plane was very cramped and felt old. It still uses the two prong head phone adapter. Why anyone still uses these is a mystery to me."
缺點： "I am 6'3 and clearly too tall for economy. There was no legroom and we had to sit on the plane for 2 hours before able to depart - not sure why"
缺點： "Very hot in the cabin."
優點： "Good service . Did there best to please."
優點： "The airplane was quite new and very spacy. Both the ground and aircrew was extremely kind, professional, courteous and efficient."
缺點： "Earphone quality was low - consider the additional option of distributing a standard earphones adapter, so anyone can use her own. VGML sandwich was too simple and dry (just few roasted vegetables) - consider something more... Tasty? :)"
優點： "Clean and new and comfortable. Great staff and service. No rudeness Fromm flight attendants like US and Canadian airlines"
缺點： "No entertainment on flight. It would be better if we could have watched movies."
優點： "I have flown several millions of miles on Star Alliance and with the top airlines, e.g., Singapore Airlines and Thai Airways as well as Cathay Pacific. Thus, I have my share of travel experiences: from poor to superb. This is my Hong Kong Airlines experience. Courteous and friendly crew. Nice but light snacks on late evening flight. Lunch was delicious and on the lighter side. Also, provided priority card in and out of the airport screening. Overall, excellent experience. Can compete with the top carriers in the world from my experience on a roundtrip travel to and from Hong Kong."
豁免更改費用。 搜尋到 首爾的彈性機票