優點: "Very caring, and pay full attention to passengers."
缺點: "Better food quality, more movies please."
優點: "Crews are friendly"
缺點: "Need more food"
缺點: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
優點: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
缺點: "Not a thing."
優點: "Seats were comfortable, crew was good"
優點: "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
缺點: "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."
優點: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
優點: "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
缺點: "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
優點: "Crew was prompt and courteous Entertainment choice was good"
缺點: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"
缺點: "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"
優點: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
缺點: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
優點: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
缺點: "So far there was nothing that I didn't like. The food was good and the airplane was clean."
優點: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
缺點: "Great staff and food for a plane."
缺點: "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點: "Excellent legroom. Very polite staff."
缺點: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
缺點: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點: "Service and crew were good, very kind and accommodating!"
缺點: "The layover at Narita airport was rather short to do some duty free shopping to bring home to U.S."
優點: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
缺點: "The seats are kind of flat."
優點: "Service is Stellar"
缺點: "Business class seats were a bit old"
優點: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
缺點: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
優點: "ANA from Tokyo to Jakarta, ANA- Jakarta to Tokyo."
缺點: "."
缺點: "Good food, clean toilet rooms. Good seating space with foot rest.goo"
優點: "Crew was professional and charming"
缺點: "Nothing really, one of the best short haul flights in the world"
優點: "flight attendants excellent"
優點: "Flight on time."
缺點: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
缺點: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
優點: "Great service and great food"
缺點: "No complaints from me"
優點: "Crew and service awesome"
缺點: "Not enogh choices for entertainment"
優點: "Great flight"
缺點: "Food"
優點: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
優點: "I slept most of the way home so didn`t use the entertainment."
缺點: "Flight were shaking badly several times and I feel dizzy"
缺點: "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."
優點: "Staff are very attentive and helpful; the entertainment system is top class"
缺點: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."
優點: "Great seats in business class. Lots of privacy. Great service as well."
缺點: "American style Food could have been better. Didn't try the Japanese food."
缺點: "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"
優點: "I liked the friendly staff, the movie selection was also great!"
缺點: "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
優點: "Nothing really major to complain about but nothing that went the extra mile..."
缺點: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
優點: "ANA flight rarely have big problem, I just let myself relaxed."
缺點: "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"
優點: "Enjoyed the flight very much!"
缺點: "Too much scrutiny for my request for a double vodka screwdriver"
缺點: "Missed connecting flight due to delays from first flight"
缺點: "We were delayed, but I can't say it was the airline's fault."
優點: "crews have good attitude"
缺點: "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."
優點: "Need to step it up with the food, don't have time for shitty service this day and age"
缺點: "Getting overcharged on surfboards, shitty food, should have free wifi give me a break"
缺點: "Headset wasn't working propperly."
缺點: "Leg room in economy is just tight"
優點: "Food on flight was decent. Hotel was nice, buffet breakfast was good!"
缺點: "Screens were better on the flight from Vancouver to Taipei."
優點: "Kind workers and excellent food"
缺點: "Nothing"
優點: "服務人員非常親切"
缺點: "飛機非常的舊,食物不好吃,感覺有跳蚤"
優點: ",很舒適餐點很棒服務很好"
缺點: "希望班機準時開行"
缺點: "雞肉餐雖然肉不多,飯很多,但是有些飯粒生硬不熟。"
優點: "Friendly crew. Good entertainment options."
優點: "Friendly and attentive flight attendants."
缺點: "Food and quality of entertainment screen for economy."
優點: "Excellence in crew's attitude, promptness in service, very courteous."
缺點: "A bit more bathroom diligence would have been nice, but the passengers seemed quite messy."
優點: "座位舒適,食物好吃,服務人員很有禮貌"
缺點: "沒有"
缺點: "飞机check in always late,机上根本连一人一部电視机都沒有,更何況别希望要看任何电影,食物差。 Tinawaty"
優點: "Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants"
缺點: "Food can be better"
優點: "餐點很美味"
缺點: "航班的飛機窗有點髒,玻璃上面有上一位旅客留下的油漬"
優點: "Excellent customer service with every question"
缺點: "One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off."
優點: "Crew excellent"
缺點: "Cramped."
缺點: "電視機太小了,而且那屏幕根本很難看得清晰,太朦了。飲料沒什麼選擇,只有茶和咖啡。"
優點: "Service was efficient and responsive ."
缺點: "Food was good"
優點: "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
缺點: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點: "The meals are very good and tasty, good portions."
缺點: "The economy seat is OK but too distance between seats could use extra inch."
優點: "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點: "Taoyuan airport facilities"
優點: "Food is surprisingly not bad, with entertainment is a plus."
缺點: "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
缺點: "登機分區呼叫不明確,服務人員重視販賣免稅商品遠超過服務乘客,飛機上娛樂系統沒有聲音"
優點: "Price"
缺點: "Going to Taiwain food is good but going back to LA it sucks"
優點: "Like everything but the seats. The flight attendants are amazing."
缺點: "Only thing I didn’t like was the chairs weren’t as comfortable as the seats from the flight to taiwan. My back hurt more."
優點: "I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again."
缺點: "Nothing I didn't like."
缺點: "I got sick on this flight, and the concern expressed by the crew was about 0. Also, they don't understand the meaning of ice water. Water, with lots of ice! Serving an American destination, they should know how much ice Americans like in drinks. Normally not a big deal, but when you really need to cool down to keep from barfing, it is important."
缺點: "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."
優點: "服務很好"
缺點: "沒有個人娛樂系統 近五小時航程很難捱"
優點: "Great flight, plane &crew"
缺點: "Nothing was bad"
優點: "Comfortable and relaxing!"
缺點: "-"
優點: "Transit was smooth and efficient."
缺點: "-"
優點: "I like the boarding styles and the crew"
缺點: "I didn't like that we had to wait for one guy cause he was late. I also didn't like the little room we have to streach."
優點: "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點: "Always very nice great crew always I've made the flight 3 or 4 times now"
缺點: "Still a little bit nicer if we had a bigger selection of movies"
優點: "Excellent condition of Aircraft"
缺點: "Nothing"
缺點: "No entertainment during the flight."
優點: "Everything is good & went fine!"
缺點: "None."
優點: "It was very organized ."
缺點: "Nothing ."
優點: "They operate the Airbus A350, a nice very modern plane on this route"