優點： "Price is good"
缺點： "The food can be more improve"
優點： "Smooth boarding"
缺點： "If they could serve a light snack would be good"
缺點： "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
優點： "the crew is fine. The seat was OK standard."
缺點： "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
優點： "Crew could have been less rude"
缺點： "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
優點： "checking in at Changi Airport is always a pleasure, helpful friendly staff"
缺點： "the food is disgusting"
缺點： "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
缺點： "On time would be better."
優點： "Flight time shorter than scheduled. Food good. Crew great."
缺點： "Somewhat limited recent release movies compared to Emirates."
優點： "Friendly service and not a super crowded plane."
缺點： "In-seat entertainment was not working for me, and boarding process could be drastically improved."
缺點： "Nothing comment."
優點： "Crew was amazing"
優點： "The crew were excellent"
缺點： "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
缺點： "I recomended yo my friend"
優點： "All Crew members was friendly seats i found comfortable."
優點： "The crew Were exceptional ."
缺點： "If The seat recline could go down a bit more innpremium economy, that would be perfect"
優點： "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
缺點： "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
缺點： "Great Airline. Great staff and service. Good food and drink."
優點： "Good boarding, good arrival gate"
缺點： "Old plane, entertainment system is very old and screen bad"
優點： "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
缺點： "I will not buy the air ticket from cheap ticket any more."
優點： "Yes the SQ802 and sQ807 was excellent"
缺點： "Returning flight food short be better SQ807"
優點： "The crew was amazing. The seat were uncomfortable"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
優點： "Food was good"
缺點： "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
優點： "Got bumped to Business Class"
優點： "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
優點： "Friendly staff Good customer service"
缺點： "There was nothing i dislike"
優點： "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
缺點： "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
優點： "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
缺點： "As always, economy class is getting tighter. But economy here is still better than the western airlines."
優點： "Great service!"
優點： "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
優點： "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
缺點： "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
優點： "Singapore airline is amazing, great service and quality entertainment."
優點： "Food, service"
優點： "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
缺點： "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
優點： "Spacious economy class seating and great service"
優點： "The trip was uneventful, with the usual excellent service."
缺點： "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
優點： "Very good service"
缺點： "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
優點： "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
缺點： "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
缺點： "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
優點： "The aircrafts, on-board service on Sin Dxb route"
缺點： "The thing that Inhad to fly Silk Air with one of four flights."
優點： "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
缺點： "Please move this service to DFW and displace the rubbish transatlantic service that is there"
缺點： "I am a vegetarian and they served a chicken piece along with my main course."
優點： "Great service"
缺點： "leg space"
缺點： "Bad food and bad FA"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Very standard flight overall, but was mostly impressed with how hard they worked to get me a veggie meal when it was not in the system. The staff was super accomodating and very friendly. I had read a lot of things about them losing bags, so I was nervous. Mine came through very quickly from Hong Kong to Tokyo, and I had a stop in between."
缺點： "Flight was delayed and it was not mentioned until past boarding time."
優點： "Quick easy boarding"
優點： "Food is awesome as well!"
缺點： "Food was not as good as I would expect from China Air and they ran out of eggs for breakfast."
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
缺點： "How can u loose a luggage"
缺點： "Almost 3 hours LATE ,"
優點： "All my family wanted to have chicken flavor ,but we all got the wrong one"
缺點： "They told me that when i get back to manila that’s the time they will deal with my luggage problem"
優點： "Though the boarding process for this flight had the passengers take a shuttle to board the plane, I actually preferred this, because it seemed that the process was more efficient. The crew was quick to get everyone settled and our flight departed within just a couple of minutes from the original departure time. Seemed as though it was way faster than the normal gate departures of most flights I've been on."
優點： "The plane didn’t crash..."
缺點： "there is pretty much no leg room if your over 5’6"
優點： "Very clean and on time"
缺點： "Legroom was tight. Much less than the sfo/Tiapie leg"
優點： "Even for a short flight there was a nice meal! Fantastic!"
優點： "Boarding was fast and efficient"
缺點： "Food was terrible"
優點： "Great food"
缺點： "Need more leg room"
優點： "Services on the plane, flight schedule punctuality."
缺點： "No dislike on this trip from LAX to Taipei."
優點： "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "My emergency row seat"
缺點： "The food was iffy, but w/e"
優點： "For economy class the seats were not cramped and had some space to them."
缺點： "Lack of selection for food."
優點： "Everything was exceptional"
缺點： "The flight was delay and this the frist time I ever been delayed in my flights experience."
缺點： "Business class seats are old and not all that comfortable."
優點： "Nothing. Didn't make flight and tried to contact by phone multiple times via email and phone to switch and was ignored"
缺點： "Tried to change flight according to their policy but was unsuccessful in getting in touch or getting a response from anybody in their company after multiple tries via phone and email. Please help me rectify"
優點： "They put many American airlines to shame, as they are so efficient and pleasant. Flights were very on-time, with only small delays. Very good at de-planing passengers quickly."
缺點： "seats were so uncomfortable.. felt like metal cups.. hardly reclined at all for a flight that goes over-night. Needs more comfort in seating."
優點： "flight was only 2.5 hours long, but very good service for such a short flight flight attendant attention to detail, and kindness were much appreciated. multi lingual was also impressive alcoholic drink selection very good seats quite comfortable"
缺點： "entertainment non-existent for business class, or for my row (row 1). flight only 2.5 hours so no big deal, but entertainment on longer flight would have been a problem (no personal screen) suggest something like a competitor airline does (american company name, begins with "U"). use on-board wi-fi and we stream in entertainment onto our personal devices...."
優點： "Boarding was well organized and the crew was very nice."
缺點： "The seats are VERY narrow in economy and very little leg room. They turn on all cabin lights when serving meals at very odd hours during the flight. No individual fan vents and this flight was very warm."
優點： "Very good service.on a scale 1 to 10,I give 10 point. Keep up the good job. Thanks"
優點： "T has good customer service. Good media selection"
缺點： "The seats are pretty narrow and not enough leg room"
優點： "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."
缺點： "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"
缺點： "Tv and food"
缺點： "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
缺點： "Seat legroom"
缺點： "It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally."
缺點： "Crew could have been more pleasant"
優點： "The flight and crew were excellent. Turkish Airlines business is always good."
缺點： "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
優點： "Comfortable for that sort of journey"
優點： "Smooth service"
缺點： "The dessert. Change it from always service mousse"
優點： "Nice flight crew"
缺點： "The food"
優點： "As above"
優點： "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
優點： "fantastic food test"
缺點： "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."
優點： "The food and the entertainment"
缺點： "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
優點： "Food was good"
缺點： "The crew is rude. Constantly bumping into people and never saying excuse me or sorry. The bathrooms were also very gross and wet with standing water on the floors in 4/5 opportunities."
優點： "Courteous and helpful crew"
缺點： "My seat was broken. Entertainment system was non responsige and expressly slow. Couldn’t hear anything from the earphones."
優點： "All was really good"
缺點： "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
優點： "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
優點： "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
缺點： "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
優點： "The service was excellent, staff helpful and understanding."
缺點： "No business class priority boarding, no assistance available with transfer."
優點： "What did you like?yes"
優點： "Food and service in business class were splendid."
缺點： "Absolutely nothing!"
優點： "Great good entertainment n crew provided warm and courteous service"
缺點： "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."
優點： "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
缺點： "A little late"
優點： "Food and service in business class were exceptional."
缺點： "Lie-flat seats hard as plank boards!"
優點： "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
優點： "Turkish do a good job of giving you a good service for your money."
缺點： "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
優點： "Food and entertainment was great."
缺點： "Delayed at origin and layover. Crew was a bit hard to track down at times."
缺點： "The head phones are terrible."
優點： "I got upgraded to business class, only the fourth time in 60 years flying!"
優點： "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
缺點： "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
優點： "the seats were more roomier than the flight to istanbul."
缺點： "One of the other passengers was being difficult and irritating on the flight."
優點： "Istanbul Airport has good facilities and F&B options"
缺點： "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
優點： "Service was excellent"
優點： "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
缺點： "A little pricey."
優點： "Long time n not in time Food is not enough quality n quantity for health"
缺點： "Must change catering n in time , Staff working in the airport is not pro enough"
缺點： "No assistance from any agent on getting to our gate for our connecting flight. This would have ensured we would have boarded our flight on time. We had to stay the night in Istanbul"
優點： "Plane clean, newish. Went up, took us there, landed."
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
優點： "Nothing Really Nothing"
缺點： "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
優點： "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
優點： "Comfortable flight, on time and good service"
缺點： "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
缺點： "Would highly recommend"
優點： "Food and entertainment were good."
缺點： "Ground staff very unhelpful and arrogant. Wanted to upgrade to business class and the representative who served me was very rude and unhelpful. Boarding was through buses which was inefficient and messy. My trip was 11 hours of flying time. Economy seating is super tight and legroom awful. For long haul flights they must be more generous in terms of seat size and legroom."
優點： "Generally better than other European airlines particularly BA and better priced"
缺點： "Work to do on consistency with crew"
優點： "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"
優點： "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
缺點： "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
優點： "Friendly good service"
缺點： "Istanbul changing gate to get to such long walk"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
優點： "Everything excellent. Comfortable seats in business."
優點： "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
優點： "Able to fly direct to ansterdam"
缺點： "Have to lay over on the way back. More expensive than other airlines."
優點： "The attendants took great care of us. Super smooth flight."
優點： "Sound was broken on my TV set!"
缺點： "Called stewardess twice to assist. No response!"
優點： "Left ontime and service was excellent."
優點： "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
缺點： "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
優點： "Nothing really"
缺點： "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
優點： "I got some rest"
缺點： "unable to charge my phone or watch movies"
缺點： "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
優點： "Good Experience"
缺點： "Nothing much"
優點： "Boarding was quick, Flight on time....just a regular service and plane"
缺點： "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
缺點： "Please Endeavour to put the expiration date on the food served in the flight."
優點： "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
優點： "Pleasant flight"
優點： "The staff was extremely pleasant. Food was good!"
缺點： "Have no complaints"
缺點： "Headset jack only worked if the headset plug was in EXACTLY the right spot."
優點： "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
缺點： "Bag was lost"
優點： "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
優點： "Got to Amsterdam on time and everything was great including the staff"
優點： "Cabin Crew was awesome."
缺點： "Entertainment System was not working and no Non-veg food option in flight."
優點： "Was able to check in online, very convenient and easy to access site."
缺點： "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
優點： "Crew was excellent"
缺點： "Economy was very tight! Seats were uncomfortable"
優點： "We really liked the KLM people, from the check in crew to the flight attendants."
優點： "Excellent service and comfortable flight"
缺點： "Flight delay roughly an hour"
缺點： "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
優點： "Excellent service"
缺點： "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
優點： "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
缺點： "Food was not very good Tasteless and rubbery"
缺點： "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
優點： "Flight was quick, professional, friendly."
優點： "They flew full speed to catch up with the delays."
缺點： "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."
缺點： "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
優點： "Captain was updating us with the delay status."
缺點： "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
優點： "In general, it was ok"
缺點： "Flight was delayed and because of this I missed my connection flight to Amsterdam"
缺點： "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."
缺點： "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."
缺點： "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"
優點： "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"
優點： "It was a KLM flight so good"
缺點： "Could not select seats in advance even as a Platinum level Air France / Skyteam card holder as it was purchases as China Southern."
優點： "Crew polite and efficient"
缺點： "No leg room. The box underneath the seat in front makes it impossible to stretch your legs. The arm rest lifts only to 45 degrees which is useless. No way to gain some lateral space there."
優點： "on time arrival"
缺點： "the cabin configuration is bad"
優點： "2-4-2 configuration was ideal, because we had a pair of seats on the side"
缺點： "HIndu vegetarian meal was FISH!! Hindus DO NOT eat fish!!"
優點： "Cabin crew and staff were very professional, courteous."
缺點： "50 Euro charge for one checked bag, and they placed me on a locked standby list (at initial check-in the were unable to assign me a seat despite staff efforts) for the second leg of my return journey after I had paid extra for checked baggage and reserved my flight well in advance. My impression is that they may be deliberately overbooking flights. I was given a seat assignment at the gate, however I didn't like the uncertainty of not knowing wether or not I would be boarding until the last minute."
優點： "entertainment options"
缺點： "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew"
優點： "The interface of shows and movies,"
缺點： "They dont have subtitules in spanish"