優點： "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
缺點： "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
優點： "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
缺點： "Cannot say there were any negatives."
優點： "Flight attendants are really kind and patient."
優點： "Everything! JAL ground crew, airline crew, their service is excellent. The interior of the airplane looked nice."
缺點： "It could use more games for children"
優點： "Loved the food"
優點： "Crew and service was excellent"
缺點： "Seats are not 189 full flat"
缺點： "It took way too long for my luggage to appear on the carousel upon arriving to Vancouver, precisely 44 minutes after landing what is much more than the industry standard."
優點： "Efficiency, comfort and on time"
缺點： "Food, especially main course, not good"
優點： "Great food Good looking staff Smooth flight Adjustable tint on windows Great selection of movies"
優點： "Amazing service. The flight attendants were so helpful. Our first time on a 787 and we loved it."
缺點： "Nothing at all. U.S. based airlines have nothing on Asian ones."
優點： "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
缺點： "You are best ."
優點： "Crew took great care of us"
缺點： "The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you"
優點： "Love everything"
優點： "Great service for economy. Very attentive flight attendants."
優點： "I think Japan Airlines is the best airline."
缺點： "Entertaining in English"
優點： "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
優點： "Everything. I always enjoy my flights with JAL."
優點： "Everything, the service and the food is great."
缺點： "Keep it up"
優點： "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The crew was excellent."
缺點： "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."
優點： "Nothing to note"
缺點： "Food, could not check in online or preselect seats. Could not upgrade to business class"
優點： "Everything was excellent crew was very helpful"
優點： "服務 電影 雪糕"
優點： "So cramped. Very uncomfortable flight."
優點： "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
缺點： "Nothing, well done."
優點： "All their employees were very polite and it definitely stood out."
缺點： "Coffee just didn’t taste good to me. But they had wine, so not a big deal!"
優點： "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
缺點： "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"
優點： "Service is great."
缺點： "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
優點： "Great tasting food, and nearly constant beverage service."
優點： "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
優點： "Friendly and helpful staff, excellent food."
優點： "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
缺點： "I did not like that we could not book our seats until 72h before departure."
優點： "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
缺點： "I think it would be good to put more food that is geared to a more international palate."
優點： "The Japanese culuture all in all is amazing, the Jap Airlines was no exception. The flight attendants were so nice and beautiful as well."
缺點： "There wasn't anything I didn't like. I wish USA could be more like them in a business aspect."
優點： "Good staff service and friendly people. The food was good. The flight was on time."
缺點： "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."
優點： "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
優點： "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
優點： "Great vacation"
優點： "Friendly staff"
缺點： "only drink provided but no snack"
優點： "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."
優點： "Great flight attendants"
缺點： "Japanese food not great"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "The crew on JAL is excellent. They get pleasure out of providing service to the passenger -- I was in business class."
缺點： "Business class seat on 787 is awful. Does not get to flat bed level. Really uncomfortable."
優點： "Japan Airlines is very good. They have good service, safety, and customer care."
缺點： "Economy seats are a bit tight."
優點： "The flight was smooth though there's a bit delay from Seoul because of the snow."
缺點： "There should be more selection on the food served in the plain."
優點： "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
優點： "Disclaimer: we flew business class. Regardless, our check-in was seamless, Incheon is a beautiful and easy airport, all the flight crew were responsive and pleasant. We flew China Eastern and dealt with Shanghai airport on our flight out and I would avoid doing that again at great cost!"
優點： "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
缺點： "Request for more movie & TV options after 18 hours of flying."
優點： "very accommodating for handicap"
優點： "some area the A/C does not work"
優點： "The food.the teem"
優點： "I liked that the captain was very informative. We were on the plane for awhile and captain let passenger know why and when the plane was going to take off. The crew were very friendly and ready to assist."
優點： "I thought the food was exceptional"
缺點： "The seat is small"
優點： "Crews are kind and nice. No complain about the service the crews provided."
缺點： "The chair, need to be more comfortable"
優點： "Everything was very clean, on time, very efficient, staff was very polite."
優點： "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Getting preferred seating because we were sky team elite plus members"
缺點： "Exiting the plane in the cold Seattle weather."
優點： "Staff very helpful in every way."
優點： "A proactive, kind and proper treat on board"
缺點： "Their movie offering is a bit limited."
優點： "Great service overall . Crew was very nice."
缺點： "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
缺點： "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Seat comfort, space, and service."
缺點： "Nothing was disliked on return flight"
優點： "Service counter check in was very helpful"
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "I flew from Tokyo to Seoul on Korea Air. I was very impressed by how comfortable the airplane was. It had the most leg room of any flight that I have taken in recent memory. The entertainment system worked well and had a number of good options for movies and TV shows in English. Korea Air served a nice lunch on the flight which was a mix of Western and Korean food."
缺點： "The flight had a large number of young children on board. At any one time, at least one of them was crying. But I can't blame Korea Airlines for this problem."
優點： "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
優點： "Very friendly,responsive and helpful crew. Comfortable accommodations. Good food"
優點： "At Denpesar, I had to change my flight at the last minute. The Korean Air staff were exceptionally helpful and provided great customer service in this situation."
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
缺點： "See above"
優點： "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
優點： "Great economy seats (vs north American carrieers) in.both pitch and comfort. Solid food. Decent IFE on larger screens (that didn't suffer the "double letterbox!). Minor quality quibble: Could have had better TV selection.. Friendly crew."
優點： "Service was Amazing"
優點： "Lots of bathrooms available. Bathroom dedicated for females. Toothbrush/paste/slippers provided. Labels for passengers can stick to the headrest to indicate if they want to be woken up for meals. Free alcohol. Friendly staff."
缺點： "Dry air. Even though I affixed the label to be woken up for meals, I wasn't woken up when they were serving instant noodles for a snack. I asked if I could have one after I had woken up and they asked for my seat number. I showed them that my seat was in the exit row, but never got my instant noodles, even though I saw them all ready to go in the galley. Maybe they only have a limited amount."
優點： "Customer service was wonderful"
缺點： "There was nothing I didn't like"
優點： "I arrived 30 minutes before departure. The staff was very nice and understanding and even personally held my luggage and ran with me to the board the plane. All of the staff inside the plane was great and friendly, the food was good (I was surprised we even got food - it was a 2 hour flight). There was very good entertainment."
缺點： "The seats were extremely small and close to each other, I would touch elbows with the other passengers. It wasn't such a problem since it was such a short flight. And there was more positives than negatives."
優點： "Crew and food is excellent."
缺點： "my bag was not arrived on time. this is the 2nd incident with Korean Airline. another problem is the ticketing process in Inchon Airport. For the Economic class passengers have to wait more than 2 hours to process. it's absolutely unacceptable."
缺點： "The cabin was uncomfortably warm."
缺點： "The Economy seats are pretty uncomfortable. Also the temperature of the cabin was uncomfortably warm."
優點： "as above except seating was more tight"
缺點： "as above"
優點： "knee room, service and boarding were excellent"
缺點： "my wife had problems getting food she seemed unable to get food that was both dairy and gluten free."
缺點： "The screens on the backs of the seats were difficult to utilize (it is a touch screen but I had to tap on the screen multiple times in order for it to actually work). Perhaps due to an outdated system/software. There is a remote placed sideways/length-wise under the screen that you may take out of its placement however it was not as convenient as directly tapping on the screen."
優點： "Lots of leg room. Boarding was efficient."
缺點： "Crew skipped over window and middle seats for food and drinks. Food was mediocre even for airlines food"
優點： "Loved the service and care of the staff, got upgraded."
缺點： "Not too crazy about the food but I've had worse."
優點： "Enough space even in economy class for tall people"
缺點： "Food may be more tastful"
缺點： "can not think of anything. Everything was more than i expected.Thank you for my experiance"
缺點： "Better seats and food. More water please"
優點： "Attentive and friendly service, good food, fairly spacious seat."
優點： "ANA did great on everything I could expect from a flight."
優點： "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
缺點： "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."
優點： "I enjoy ANA and choose to fly with them, normally a good flight"
缺點： "All our issues were another passenger, not ANA’s fault"
優點： "Friendly staff, comfortable seats, able to watch new release movies, good food."
優點： "ANA's entertainment service is quite nice! I don't get bored on the plane. They always keep the washroom clean and I always appreciate it."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Good service, food"
缺點： "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"
優點： "Pleasant crew, good food. Standard flight as one would expect."
優點： "Service was excellent; I felt well-cared for!"
優點： "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
缺點： "How loud and aggressively the toilet flushes."
缺點： "The fact I had to come back to Canada from Japan. Canada is ghetto."
優點： "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
缺點： "The food met airline standards, which are generally pretty low."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."
優點： "Great service"
缺點： "Film selection is ok."
優點： "Love everthing."
缺點： "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."
優點： "Service was nice way more room than American Delta or United for economy"
優點： "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
缺點： "Breakfast option"
優點： "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"
優點： "Aircraft was new and spacious"
缺點： "Crew forgot to ask us for drinks upon serving us meals. I also had to repeat my order 3 times."
優點： "I slept most of the way home so didn`t use the entertainment."
優點： "Great leg room, staff was very nice, food and entertainment was decent."
缺點： "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
優點： "The crew were fantastic and the meals were pretty good"
缺點： "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "The food. the personable flight attendants. The whole experience is amazing."
缺點： "Lack of English movies on the ife. Mediocre headphones in business class."
優點： "The service, the plane and even the food were all top notch."
優點： "Japanese quality is good quality"
缺點： "Tokyo to delhi flight seat does not recline all way as compare with Tokyo to San Jose flight."
優點： "Smooth operations, friendly crew, clean plane, free booze in coach!"
缺點： "Nothing really when flying coach. Second meal now like a box lunch instead of full meal. Cost cutting I guess. Seats are small but not as bad as United domestic. No major complaints."
優點： "Food was good."
缺點： "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
優點： "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
優點： "The icecream"
缺點： "There was only one choice of meal left when they gave it to me:("
優點： "The food"
缺點： "All old movies in English"
優點： "The staff was polite and professional. We have no complaints at all."
缺點： "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
缺點： "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."
優點： "Lots of entertainment to last the entire flight"
優點： "remarkably efficient, outstanding customer service. snacks keep coming as do the beverages. likely the sweetest and most polite staff i have ever met in my life. meals arent great but the desserts are fantastic. (hagen daz ice cream!)"
缺點： "well most planes offer limited space and ana is no exception. but that's just the way it is in economy"
優點： "The trip back across the Pacific was just as good as the first one. The flight crew was exceptional and I can't praise them enough. Movie and music choices were great for such a long trip, I got to see the Martian finally. Again their food was so good, I don't understand how that is possible. Got to keep my electronics charged and use my own headphones. I would fly with them again."
缺點： "Booked 2 tickets to Manila from Vancoucer. Things came up and had to reschedule but would have been over 1000$ to rebook my tickets to a different day. Pretty rediciolius if you ask me. Won't use this service or airline ever again."
優點： "service is great ana the best airline super friendly"
優點： "My hostess was incredible. She was nice, genuine, and was able to accommodate everything that was asked if her."
缺點： "Not much I didn't like"
優點： "This airline serves well planned, thoughtful, and delicious meals. Service was great!"
優點： "The hospitality is always superb"
缺點： "Selection for movies were limited"
優點： "Crew was amazing. Professional, cheerful, willing to help. from take off till landing"
缺點： "Seating was atrocious. I specifically asked whether I could get an exit row seat (i am 6'4"). I was even willing to pay the extra 200$ for my partner and myself. I was told that there were no open exit row seats. But on boarding, the entire exit row was empty. It stayed that way through the flight. Super annoying."
優點： "entertainment was more than sufficient and was adequately nourished for a long flight"
缺點： "full flight which felt more crowded than Cathay flights I've taken in the past"
缺點： "Though nothing completely egregious, my interaction with crew on the flight were the worst I have ever experienced when traveling. The first was after attempting to go to the bathroom mid-flight. This was an 11 hour flight. I'm not sure whether the captain forgot to turn off the seatbelt sign during the middle of the flight or if he anticipated turbulence, but the seatbelt sign was on for at a minimum, 45 minutes. After waking up I had the urge to go to the bathroom and walked back to try to get there. Once close to the bathroom a flight attending pointed in the other direction and said "sit down and put your seatbelt on." I expressed that I had to go to the bathroom and he again just repeated "go put your seatbelt on." I stood for another few seconds in disbelief that I would really be turned away from using the bathroom in the middle of a flight and during this short time of standing there he again repeated: "go put your seatbelt on." I would like to stress that there was absolutely no turbulence at this time. Whether or not this is protocol and any attendant would have told me the same, the attendant could use lessons in how to properly speak to people by having a better tone AND saying please. Explaining the situation would also be helpful instead of just using your power to command another adult to do something. After returning to my seat, I saw multiple other people also try to get up to go, who received the same fate, so it was obvious he was trying to adhere to the rules, but clearly if the fasten seatbelt sign has been on for over an hour at that point, you should be able to be an adult and put the situation in context; people need to use the bathroom on a long flight. My second poor interaction was at the conclusion of the flight. I was listening to music on my phone and hadn't heard the captain announcement that we should begin to prepare for landing. On ANY other flight I have EVER been on, the crew will come around and verbally ask people politely to put their seat up, return trays to their stored position, and unplug any USB electronics. One of the crew, without asking me first or even making eye contact, came up and unplugged my phone from being plugged in and manually put my seat up to upright position and walked away. This might seem like a simple thing, but you should NEVER touch someone else's property. Further, to place me upright without warning was extremely rude. If this flight had been the only flight I had with Cathay Pacific, I would never fly with this airline again, because it would have seemed to me that your crew lack social skills, are impolite, and may have language barriers. Luckily, my trip was round trip from NY to Bali and as such there were multiple connecting flights, and I had good experiences on all the rest. I really wish I had gotten the name of the 2 individuals I had a poor experience with, as I don't think they will help you in securing future customers."
優點： "Comfortable seats and the entertainment was great"
缺點： "The other guests were loud and rude on the flight and none of the staff seemed to care."
缺點： "one of the cabin crews threw the meal to me :("
優點： "The meal options that were served on this flight were great, and the overall flight was peaceful."
缺點： "Flight was delayed due to weather, and this seemed to frazzle the flight crew. Pre-takeoff service of water and juice or champagne was only give to one side of the premium cabin, and when I asked if they would complete it for the other side after take-off was told no. I'm used to Cathay taking our orders and being back what we ask for for a premium experience, however on this trip they just brought everything on carts and asked people what they wanted on the spot, offering no suggestions. Overall the service on this CX 889 flight seemed to be severely underpar for what I expect from Cathay"
優點： "They are nice, let space, shopping options unpaired. Cathay attendants, are they trained to be as nice or are they born like that in Hong Kong?"
缺點： "All was good"
優點： "The lounge was incredible as advertised! Relaxing, champagne, noodle bar, comfortable seating, great lounge chairs and internet. Fully reclined sleeper pods and good food and wine and service."
優點： "I love the hot meal they serve."
優點： "Good service. Love that you can have wine with dinner! Good size blankets provided."
缺點： "They called us to board early and then we stood there for about 10 minutes before they actually started letting people through the gates."
優點： "We travel quite a bit and use different airlines. Actually we had never heard of Cathay Pacific but loved the whole experience. The aircraft was CLEAN, the people were so friendly and helpful. The seats were comfortable and the food was quite tasty. All in all we were very pleased-also it was price friendly."
缺點： "The seatbelt buckle is at a weird angle so ones arm is on it."
優點： "Nice service!"
優點： "Liked the added legroom and seating of ecomomy preferred."
優點： "Service, Food, and every aspect of the flight was the best I've experienced in a long time."
缺點： "I have nothing negative to say at all."
優點： "Beautiful plane and it was well kept. Nice service. Very soft landing."
優點： "Very impressed with the quality of the entire experience."
缺點： "Wishing there was free wifi connect."
缺點： "Terrible food."
優點： "On time is no good way off due to dark clouds. But laying back passengers should be limited their distances pulling back causes others very unpleasant ty"
優點： "Flight was on time and the captain was definitely a good pilot."
缺點： "The crew needs a bit of retraining. It's almost like we are unwanted guests on there aircraft rather then the customer."
優點： "good experience."
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
缺點： "1 hour delay from Vancouver to Hong Kong. 2 hours delay from Hong Kong to Osaka, and 1 hour delay from Hong Kong back to Vancouver."
優點： "Everything was fine and then I got food poisoning from the dinner."
缺點： "Spent the next twelve hours throwing up and shivering."
優點： "I loved the staff! Even though I was flying in economy, they did everything in their power to make my flight the most enjoyable it could be. They found me an aisle seat on a full flight when I wasn't satisfied with my middle seat."
缺點： "There was a passenger in front of me who thought she was the Queen of Shiva and was very rude towards the staff members. Her experience wasexceptionally different than mine."
缺點： "Boarding was disorganized. Otherwise everything was good"
優點： "I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great."
缺點： "Boarding was delayed but the crew did keep us updated and was systematic in boarding"
優點： "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Hi do veg meal could have been better and communication about my bags could have been better ."
優點： "the crew was professional and efficient on board the plane."
缺點： "seat space was tight. it was hard to get comfortable"
缺點： "Shopping items available."
優點： "Nice flight attendants."
缺點： "The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff."
缺點： "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."
優點： "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
缺點： "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"
優點： "The crew was fantastic."
缺點： "Entertainment is out of date and difficult to use."
缺點： "I booked a window seat, got a middle seat."
缺點： "My seat would not recline."
優點： "the flight itself was fine. the crew is professional"
缺點： "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"
優點： "Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so."
優點： "I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab."
缺點： "I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable."
優點： "Airport checkin crew sucked, in-flight crew were fantastic!!"
缺點： "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
優點： "Everything from boarding to disembarking was good."
缺點： "I had an impression that the seats on Turkish Airline were spaced further apart in economy class compared to other airlines based on several of our past trips. This time it was very tight. Dissapointed! Hope they bring the old spacing back."
缺點： "Didn't get to travel. Will never fly Turkish Airlines again."
優點： "A Lousy airline. Also for Americans: They don't issue visas to allow the passenger who lost their flight to go to a hotel. They stated that there was a diplomatic problem between Turkey and the US so they don't issues visas anymore to Americans. STAY AWAY FROM TURKISH AIRLINES!"
優點： "movies and food"
缺點： "Many liked the food. It just wasn't to my taste!"
缺點： "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."
缺點： "Too dirty and service is very slow!"
缺點： "The food was rubbish. I ordered Hindu veg meal. The food was just plain and there was no glavors at all."
優點： "The food is great, nice entertainment, we good travel essentials!"
缺點： "One of the crews looked a little grumpy. I was referring to the lady who was handing out food. She was not at all happy everytime she serves the meal."
優點： "Happy staff"
缺點： "They lost one of our bags."
缺點： "Headphones did not work for first half of flight. flight attendant was unconcerned. Very little legroom"
優點： "The seats were okay and entertainment was okay. But other than that -"
缺點： "Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal."
缺點： "Delayed For more than an hour"
優點： "Surprised at the quality of food on an airplane"
缺點： "Wish the staff would pick up the dishes quicker that's it."
缺點： "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."
缺點： "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."
優點： "They shipped my dog from Tel Aviv perfectly. No problems."
缺點： "The laptops and Ipads are removed from the cabin"
優點： "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
缺點： "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
優點： "Airfare and convenient flight schedule that met my needs"
優點： "Great crew and service"
優點： "The service is very good. The plane departed on time everything was good"
優點： "I liked the space I had in my seat."
缺點： "Being surrounded by 8-10 babies who were consistently crying, being delayed almost an hour, my TV didn't work, and the food was terribly bad more so than usual."
缺點： "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"
優點： "Cost of the ticket"
優點： "Limitations to 20 kg when travelling"
缺點： "Check in person said we had an exit row seat; we didn't on either of our flights he checked us in for."
優點： "As good as long flights can be."
缺點： "The seat Screen did not work."
優點： "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
優點： "that we got to check in 2 bags"
缺點： "-lost one of my bags"
缺點： "Just as bad as it was from Rome to Istanbul"
優點： "Cost / value, part of Star alliance group, nice lounge at Istanbul. Decent food, drink and entertainment on board."
缺點： "Boarding a bit of a zoo. Long lines at passport control."
優點： "The food was pretty good."
優點： "The flight was effective, on time, the service was very good. Good food"
缺點： "I couldn't understand the entertainment computer. I experienced a much more friendly one at different airlines, and they had a rich variety of content and games. Please also make sure that all staff is fluent with English - few of them seem either not to be communicative, or not confident to speak."
優點： "Loved the food. The crew members were extremely dedicated to making your flight go smoothly. They were very good."
缺點： "Bumpy on the way back."
優點： "I loved that they give out the little packs of socks, slippers, ear buds, eye cover, and toothbrush with toothpaste. Also, the movie and TV show selection is excellent! It definitely kept me entertained for the entire 10 hour flight!"
缺點： "By the time the food and beverage cart got to my section of the plane, they were out of several items. It was a little disappointing. But the options that remained were still sufficient."
優點： "I like the comfort of the interior, the entertainment."
缺點： "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"
優點： "The planes were clean. Ground staff was nice. I am comparing my in flight experience with emirates and qatar which may be unfair for Turkish. The flight was better than flying one of our domestic carriers like delta or united but not up to mark with emirates or qatar."
缺點： "The over all seat pitch was low and seemed very cramped for a long journey. Food was hit or miss. On two different legs of flight we had a good service from Ist to was but below average service from Bon to ist. Connection in ist airport was scary - too many flights arriving at one time, people lining up outside the airport mad literally pushing their way to get in. In today's tunultous time this seemed extremely unsafe as far as airport safety. I would not travel Turkish till they extend/ update ist airport which is supposed to happen in 2 years."
優點： "Good food & service."
缺點： "Extremely cramped seating with inadequate space between knees & seat in front making the trip unnecessarily uncomfortable."
缺點： "I didn't even go"
優點： "When it ended"
缺點： "After leaving late for our four flight, we circled the Doha airport for an hour and then diverted to Bahrain. The crew was unhelpful, hiding in back, commanding everyone to sit down, despite us waiting on the Tarmac for two hours. Water and snacks were hard to come by and everyone was unhappy. Tensions were high and the crew was not around to assuage the masses. Very unhelpful. The 4 hour flight became a 9 and a half hour flight. It, for lack of a better term, sucked"
優點： "Some employee was nice enough to help with the logistics of transferring my luggage onto an Aegean Airlines flight (which I booked on my own)."
缺點： "I missed my flight due to delays and the staff at the turkish airlines "transfer desk" at the Istanbul airport (Ataturk) would not help me transfer/rebook/book-anew so I could take the next plane. They wanted me to go outside the passport-controlled zone, to the turkish airlines ticketing office -- but that required a visa for Turkey!"
缺點： "delay in departure"
優點： "It is my first time to fly TA. TA is better than the American legacy airlines. I will fly again if TA schedules would give good connection with total travel time to minimum."
缺點： "TA's hub at IST is terrible and chaotic. Hopefully, the new airport that will be completed in the near future would resolve the problem."
缺點： "I have missed my flight to Bahrain because they made me late and I was waiting for 6 hours on the airport and they transfer me to Gulf air, and I didn't receive my laggege till now this was the wrost trip in my life"
優點： "Amenities were excellent"
缺點： "Crew's attitude could have been better."
優點： "The crew service and food"
優點： "For 11 hour flight, we were served 2 meals in coach, including one hot meal. Entertainment was great with a wide selection of movies. At one point, our entertainment system wasn't working but a flight attendant came by and fixed it very quickly and all was good."
豁免更改費用。 搜尋到 里士滿的彈性機票