- 邁爾斯堡海灘沒有大機場。 而需要由西南佛羅里達國際機場的機場提供服務。
優點： "Loved the hot towel service"
缺點： "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
優點： "All the crews were friendly and helpful!"
缺點： "I wanted to watch Hindi movies with subtitles..."
優點： "crews were helpful"
缺點： "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
優點： "great service"
缺點： "too long"
缺點： "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
優點： "everything are okey"
優點： "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
優點： "Crew was friendly and whole on ground process was efficient."
缺點： "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
優點： "Great service always"
優點： "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"
缺點： "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
優點： "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
優點： "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
優點： "evening meal was delicious"
缺點： "breakfast was terrible, and not properly heated, risky food handling not acceptable."
優點： "Very friendly crew & modern aircraft"
優點： "the crews were very polite and very helpful"
優點： "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
缺點： "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
缺點： "Old planes and screens."
優點： "Reasonable price"
缺點： "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
優點： "The comfort and food plus drinks."
缺點： "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Second bag was four foot bronze statue, no problem or extra cost"
優點： "Everything else was good"
缺點： "Old aircraft with tired looking seats."
優點： "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
優點： "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
缺點： "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
缺點： "cramped seats freezing cold"
優點： "Great service, great experience."
缺點： "I liked it all."
優點： "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
缺點： "Wifi cost 12 bucks and hour."
優點： "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."
優點： "Staff on board were lovely."
缺點： "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
優點： "The overall experience was good. Crews are friendly and approachable. Food taste good."
缺點： "Beware of babies on board."
優點： "Attentive Staff - Fabulous"
優點： "The ground staff in Sydney!"
缺點： "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
缺點： "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
優點： "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
優點： "Great entertainment, good service, clean plane."
缺點： "The lasagna was pretty dry and meh."
缺點： "I have no complaint"
優點： "Crew were friendly and constantly moving through the cabin with drinks and snacks (outside of meal times)"
缺點： "The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
優點： "Customer service , crew was nice"
缺點： "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
優點： "It's good that they have vegeterian options"
缺點： "Indian food was stale"
優點： "Comfortable, warm with food you could eat! What more could ask from standard economy class"
優點： "Thanks once again for a comfortable flight homs"
優點： "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
缺點： "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
優點： "It was convenient"
缺點： "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."
優點： "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
缺點： "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
缺點： "Same price as Singapore airlines but it's a budget flight - silk air"
缺點： "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."
優點： "On my flight back I got to sit in premier economy and that was amazing !! I want to fly like that all the time! The leg room and space was perfect. The comfort of the chairs recline and foot rest that raised up was great. The big tray table that tucked away was nice. And side pockets for your stuff was great. The comfort of the bigger seats was just excellent and they looked newer. On my flight back from Frankfurt to NYC that was the best flight I ever have taken."
缺點： "The only thing was the food wasn't the best. But I did have Ice cream and that was good. The rice was good and beverages was good. The rest wasn't the best."
優點： "Great crew, comfortable flight."
優點： "Flight crew were very apologetic"
缺點： "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
優點： "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
缺點： "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"
優點： "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."
優點： "The plane was late but from that point everything was fine."
缺點： "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
缺點： "The vegetarian meal is always vegan, I miss the dairy :("
優點： "Went on time and looked after very well"
缺點： "Going over leg room, a bit tight"
優點： "The staff were very friendly and helpful"
缺點： "Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined."
優點： "Great crew"
缺點： "WiFi not working"
優點： "Smooth flight, got in early."
缺點： "Breakfast was average. Could do better"
優點： "Good space in premium"
缺點： "Female cabin crew were aggressive, discourteous and frankly rude to the passengers when they had to verbally communicate. I hear this so often with American cabin crew. When I started to experience this I became aware of the same trend in regard communications with other passengers. Very unattractive."
優點： "Moved seats together, great plane and serviceN"
缺點： "Delay getting landing slot"
優點： "Not much"
缺點： "Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes"
缺點： "It was very cold on the flight, even with the blankets we were given."
優點： "Not much."
缺點： "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."
優點： "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
缺點： "Plane needs to be retired or retrofitted to accommodate smart device charging."
優點： "VEry good Cabin crew and the plane was reasonable new"
缺點： "Despite being listed as vegans, we were not provided with vegan meals. When pointed out to the staff, we were given a small packet of soy crackers."
優點： "Price, new plane, interactive system"
優點： "The flight personnel was upbeat and friendly and we were on time. I was very glad I made the connection"
缺點： "That we were not offered even water. I was very thirsty from my run from gates B 13 to Gate E25"
優點： "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
缺點： "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."
優點： "Nothing in particular"
缺點： "Flight attendants"
優點： "Flight was on time."
優點： "Boarding and flight were on time."
優點： "It was on time. Crew were very good."
缺點： "Plane seemed very dated. No individual entertainment No USB chargers Not much space"
缺點： "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"
優點： "Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding."
缺點： "Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!"
缺點： "Had a middle seat and didn't have the option to pick another seat without paying over 250 USD"
優點： "Seats were very roomy, both in with and legroom. The whole flight experience was good."
缺點： "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."
缺點： "We boarded on time but were kept waiting 2 hours on the runway The entertainment system was broken so no screens worked the whole flight! Terrible,"
優點： "The entertainment was updated and refreshing."
缺點： "Snacks was only pretzel"
優點： "The entire fly, connections, food and both crews excelente. Flight on time."
優點： "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
缺點： "No food for purchase, just a drink and biscuit."
缺點： "There was no food offered. The stewardess was not happy to be at work."
優點： "Free checked bag"
缺點： "2 hour delay No food to buy or drinks"
優點： "Boarding the plane from the back first saved longer queues. Unfortunately people cheat and the boarding officers don't send them back to the right queue. Toilets were clean. Staff excellent. I was glad all my flights were stuffed to the gunnels. Presumably that is best for the environment rather than lots of planes with fewer passengers in each."
缺點： "Passport control with new computer ID checks was fast. Baggage was slow coming. I booked through Netflights and they didn't book me a good seat. If I could have changed it myself they should have told me. On the way to Tampa on 3rd March I couldn't check in within 24 hours and had to wait half an hour while they changed our plane. BA used to do short science programmes which I loved. Shame these have finished."
優點： "- It was on time"
缺點： "- No food although I was entitled to free snack with my status - Service was inexistant - Premium seat (front row) thanks to my One World status but no space for my legs at all - it would have been better in a normal seat"
優點： "Crew friendly and efficient."
缺點： "Flatbed width tight"
優點： "The airline was excellent, I am over being cramped in these planes for long flights. Unfortunately living in Australia makes us have to do the long flights."
缺點： "When you are travelling on long flights travelling all night, people in front have seat reclined right back and it is so hard to get out when you need to go to toilet."
缺點： "Several consecutive issues delayed our start, then had a weather hold before we could descend. VERY crowded, got stuck with a window seat with a very large man next to me--better than B or D, at least."
優點： "The Boeing 777 200 was refurbished with the new business class pods"
缺點： "Modern cabin space"
優點： "The air stewardess was friendly and courteous, the meal were tasty and sufficient."
缺點： "The flight came in early but we had to wait over thirty minutes for luggage to arrive."
缺點： "I do not understand when a global carrier knows the plane will not arrive the next day that they do not find a suitable replacement. The plane interior was outdated!"
優點： "The pod layout in business class is similar to BA. There is a wide range of entertainment available and the choice of foods and drinks is wide. The crew were efficient and friendly."
缺點： "No issues for me."
優點： "Crew were great - very relaxed and helpful. Food was very good for flight food."
缺點： "Seats were comfortable and good legroom BUT. I just wish reclining was banned - the passenger in front reclined his chair without warning and then several times in the flight was raising it and lowering it - it really effected me the customer sitting behind - especially if I have drinks, of food, or are working. I would readily choose a flight without reclining seats - unless the legroom is larger!!"
優點： "They lost my luggage...."
優點： "Boarding procedure was reasonable and crew were friendly"
缺點： "Why are food and drinks charged extra on a flight of 3 hours!! This is something I expect from a cheap and cheerful airline."
優點： "Snacks were stale"
優點： "The plane itself was very clean! We really enjoyed having the tv's. boarding and replaning, was very fast so it was nice!"
缺點： "Sadly, the crew seemed miserable. Nobody smiled. Especially the male flight attendant. We felt more like a burden than a guest. Sorry, but it was true. I believe it was our first time flying united. No snacks on the flight, just drinks, that's ok though."
缺點： "No leg or arm room it's like a Cattle car We are not cattle! Would it kill you to give a few more inches in either direction? NO it would not !"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
優點： "They allowed us to watch movies on our phones for free."
缺點： "I tried to cancel my reservation and they wanted to charge me $200 to cancel a $279 flight. My seat would not recline at all."
優點： "No delays."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "We were delayed a bit by the plane arriving into Chicago late but the pilot did a good job trying to make up some time in the air."
缺點： "Never gave me the option to select seat."
優點： "Everything went well. On time ,arrived early. Easy fast boarding. Flight was not over booked so plenty of space."
優點： "The airport was nice and had plenty amenities. Good restaurant choices, places to shop, plenty of places to sit and relax with cell charging stations. Lots to keep you entertained while you have a layover."
缺點： "Plane was over crowded.the seats are narrow and uncomfortable. Person behind me was constantly kicking the back. I was in the window seat and the guy next to me had a large athletic physique and was over-flowing into my personal space. On top of that he had a severe case of toxic flatulence."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "We took off 4 hrs late because of a brake issue. But we did make it. They didn't cancel."
優點： "Nothing . Over packed, no were to put my carry on. Un comfortable"
優點： "We arrived safely in fort Myers which was the most important part! The plane was very clean and I like the leather seats."
缺點： "The flight was delayed waiting for an aircraft."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "Prompt departures, pleasant staff clean plane"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "cheerful, helpful crew text message giving me flight updates"
缺點： "flight was late due to unavailable equipment no peanuts for those of us who must have gluten-free snacks"
優點： "Price was fair"
缺點： "Bathroom was nasty"
缺點： "It took forever to board!"
優點： "Departed on time and arrived early."
缺點： "Direct TV out most of the flight"
優點： "Crew were great. Seat reassignment was great."
缺點： "No good snacks no entertainment. Boarding was awkward."
優點： "Nice and smooth flight"
缺點： "No free entertainment and paid checked baggage but at reasonable cost"
缺點： "without notice, plane made significant shift ..about 70 degrees..... Passengers began to scream. after about 5-10 minutes, pilot announces we were 10 miles away from plane in front of us and got caught in its tail wind. I was never so frightened on an airplane as this flight."
優點： "More legroom than previous flight on B737."
缺點： "Why would you pay to watch anything? We don't care for Direct TV. Just give us something to watch w/o paying."
優點： "coffee was good"
缺點： "Only got to serve it once due to turbulence"
優點： "The United site suggested to arrive 1 hour prior; however, I came within seconds of missing this flight because of the lines at security."
缺點： "Security lines"
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
優點： "How the flight attendance was pleasant"
缺點： "Everything was great"
優點： "The seating was very good and so was the flight"
優點： "On time"
缺點： "The way they board the plane is rediciulous, this 1-5 boarding process is horrible."
缺點： "Flight was delayed 3 hours due to mechanical issues. The AC was not working but they had us sit in the plane for an hour in the heat while they tried to fix it. Then finally had us deplane to wait for replacement plane. Not that the employees weren't polite and courteous because they were, but the last time I had a delay like that the airline gave everyone vouchers for $100 off next flight they booked. Your company let us watch TV for free. Hardly comparable!"
優點： "The crew was so pleasant and the plane was very clean"
缺點： "The departure monitor first said "on time," then "awaiting aircraft," with ever-later estimates for departure. There was little confidence that there would even be a plane."
優點： "The flight attendants spoke Mandarin and were in general pretty friendly and helpful at one-off requests (for a cup of water, or removing trash when I could not) even when they seemed annoyed."
缺點： "The food on the international flight was terrible -- but I think that's to be expected on most American airlines. Eat heartily and happily before flying."
優點： "On Time, polite smiling crew, happy passengers, overall excellent."
優點： "It was pretty easy to board etc. Crew was attentive."
缺點： "Very , very tight . Very loud in cabin"
優點： "The flight was smooth and the interior was new. Very nice."
缺點： "Due to aircraft change my wife and daughter and I were split up. We were able to get two seat together after a long phone call the evening prior to the flight. When we arrived at the airport we ended up with the original two, plus a separated third seat."
優點： "Flight got canceled just minutes before boarding time due to mechanical plane issues so we were told and no other flights were available until January 1 which was my schedule date to return home."
缺點： "Lost my baggage and a lot of others'. At midnight, the wait was interminable. The boarding order made no sense. There must have been 10 groups named."
優點： "Faster, no problem with cabin pressure"
優點： "The legroom I had."
缺點： "That I had to pay extra just to get enough room to sit without having my knees in my chest Need to revisit the luggage policy -- why do folks who carry on get free luggage when the plane storage is so crowded their luggage won't fit in the overhead -- charge for carry-ons. It will speed getting on and off and avoid the bumping and grinding that occurs during the process."
優點： "Service and entertainment"
缺點： "Felt tight in seats unable to move and would not like to be charge for tv"
優點： "The crew was fantastic! Kind, professional, patient, inviting."
缺點： "90% of the flight was in boarding group 3. I was in the very last row in the window seat, but I was in group 3. How is that efficient? There has got to be a better way to board people. Everyone who is seated in the window seat has to climb over the other people who have already boarded, or the people in the middle/aisle seats have to get up to let the window seat person in. Also, shouldn't the people in the back get on the plane first? It's all very disorganized and inefficient. We encountered some issues with the security line as well, but that was TSA's fault, not the airline's."
優點： "The flight"
缺點： "All good"
優點： "Delays for myself and many other passengers that made things difficult. This happened on both of my recent flights with United. I will do my best to avoid flying with United from now on."