缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Comfortable and relaxing!"
優點： "Transit was smooth and efficient."
優點： "I like the boarding styles and the crew"
缺點： "I didn't like that we had to wait for one guy cause he was late. I also didn't like the little room we have to streach."
優點： "Recent movies were available. Enjoyed the personal screen with games and options to keep entertained."
缺點： "Originally, I had 2 flights scheduled from Myanmar to SF. One connecting flight from Yangon to Taipei, then from Taipei to San Francisco with a 7 hour lay over in between. Not too bad. 3 weeks before my vacation to Myanmar, China airlines moved my return connecting flight from Yangon to Taipei a day early, which meant I would need to cancel hotel reservations in Yangon and would be stranded in Taipei overnight. I called China Airlines and the only option was to move my 2nd flight a day early. No apologies or reason why my connecting flight was changed a day earlier."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Excellent condition of Aircraft"
缺點： "fter serving a meal, it was 7 hours later we received any beverages. the cabin air was very dehydrating and everyone started coughing because we had been given no water. this is how people get sick and spread diseases. the plane definitely needed to consider hydration. and when they finally served us the meal, they didnt offer water rather coffee or tea and i had to ask for water and juice. the cabin temperature also fluctuated from hot to cold."
優點： "Crew was nice"
缺點： "The plane was kept really cold and entertainment system didnt work very well."
優點： "Everything is good & went fine!"
優點： "It was very organized ."
缺點： "Nothing ."
優點： "First of all, china airlines cancelled my original flight and put me in one 6 hours earlier, I had to change around and pay for changes to my other flights to make it work. Then 3 days before I depart they cancel another flight and don't even offer me one on the same day, they didn't have any. They put me on a flight 17 hours earlier that threw my schedule so much I had to hasltle with them, book anoth r airline and lose another few hundred dollars. To say china airlines is awful and unreliable is an understatement. it is the second time this has happened to me, the appearance of cheaper fairs is never worth the trouble u will have with china airlines or any of its affiliates such and china eastern. Thy have old planes, funny rules about phone use and just awful customer service and disregard for people plans and changes that they make. Never book China airlines. You will regret it I promise you."
缺點： "First of all, china airlines cancelled my original flight and put me in one 6 hours earlier, I had to change around and pay for changes to my other flights to make it work. Then 3 days before I depart they cancel another flight and don't even offer me one on the same day, they didn't have any. They put me on a flight 17 hours earlier that threw my schedule so much I had to hasltle with them, book anoth r airline and lose another few hundred dollars. To say china airlines is awful and unreliable is an understatement. it is the second time this has happened to me, the appearance of cheaper fairs is never worth the trouble u will have with china airlines or any of its affiliates such and china eastern. Thy have old planes, funny rules about phone use and just awful customer service and disregard for people plans and changes that they make. Never book China airlines. You will regret it I promise you."
缺點： "Aircraft uses a 3 x 4 x 3 configuration on a 777, which makes things pretty tight. Typically this is 3 x 3 x 3 ."
缺點： "Boarding left on time, but there were staff members frustrated and yelling at passengers to get on the plane. Normally I am not a picky eater, but I could not eat the food on the flight. It tasted like dog food"
缺點： "The seats are too close together. If the passenger in front reclines his chair, there is no room to move around at all. It would be helpful to announce that passengers should recline their seats only during sleep time."
缺點： "2 hours late because of mechanical issues. They offered food with no water or juice - later only coffee or tea on a 3 and a half hour flight. Staff was not the friendliest - asked for water twice, was told just a moment but was never brought any. How do you not give people water on flight over 3 hours? I would have even paid for it. I have a history of heart failure and was worried because my ankles were swelling and my legs were tingling. We missed our bus because of the delay, The airline staff in taiwan took all of our travel info and said they would help us book other transport to get where we were going in Cambodia. When we got to Cambodia the check-in desk was closed so info told us to go to the china airlines office - we waited almost an hour and still no one showed up (middle of the afternoon). Had to pay 6x the price to get to Sihanoukville plus we weren't able to get a refund on the bus tickets. Crying, screaming kids in front of us kept standing up on the seats so no one behind them could see the TV - staff said nothing. Terrible experience."
優點： "The staff was amazing and the movie options were extensive"
缺點： "We departed much later than anticipated and I missed my connecting flight as a result - had to spend an extra 10 hours at LAX until next flight available. The food was terrible, I only ate the fruit!"
優點： "The flight crew were extremely friendly and nice."
缺點： "I had a pleasant ride. So I enjoyed my trip"
優點： "For economy class the seats were not cramped and had some space to them."
缺點： "Lack of selection for food."
優點： "Everything was exceptional"
缺點： "The flight was delay and this the frist time I ever been delayed in my flights experience."
優點： "Had entertainment that was similiar to international flights in Delta"
缺點： "The food was pretty bad with bread being stale/tough and some of the main courses too greesy to eat."
優點： "The flight was fast. Seating super tight. Food was mediocre. But because flight was fast, didn't have to suffer tight economy seating for more than 11 hours."
優點： "I've been taking CI to Taiwan since I was a little kid. My flight to Seoul via Taipei was a bit uncomfortable bc the flight was fully packed and even though I had an aisle seat, the person sitting in the middle was hogging up all my space . Once I landed in Taipei and went on next flight to my destination at Seoul, that flight was much more comfortable and less people. On my return direct flight from Taipei to JFK seats were comfy and service is always attentive. I enjoy taking china airlines and can always rely on their service and clean planes"
缺點： "The new interior decoration seems outdated and gives a weird vibe."
優點： "Quiet cabin - no crying babies or toddlers"
缺點： "Food was terrible; will choose different airline in future for long haul trips"
缺點： "不論check in , 登機，等行李，所有效率都很低"
優點： "Entertainment - good choices of movies and newer LCDs."
缺點： "Compared to Delta where they proactively offer unli cocktails and drinks to business class and comfort, I've never had one offer in my return trip. Had a technical malfunction twice which caused me to miss my 7am connecting flight by 2 mins. The next plane didn't even bother to wear for 2 mins even if they caused the delay. They gave a 250NT lunch voucher and asked to what til the next flight in the afternoon. That was the longest flight I experienced coming from New York."
優點： "The crew didn't nag that I can't watch a movie on my mobile, even during take off and landing. That's highly appreciated. I also could tallies my GoPro during the entire flight, no negative comments from the crew, unlike many other regional carriers here."
缺點： "The IFE screens are very small and dated. There are big IFE boxes under the seats limiting your feet real estate. Food was mediocre at best."
優點： "Since there is no Premium Economy class on this route, I was upgraded to business. Good, but not great experience."
缺點： "No complaints, except that the business lounge at TPE, after the very long ordeal of going through security, is out of the way. Why the lights there would be so dim is a mystery to me, but the lounge is great."
優點： "Plane was clean and food was okay. Quiet flight and staff was helpful."
缺點： "Boarding was slow and there were few if any announcements. The boarding area is confusing and not having clear signage made it difficult."
優點： "the one they call pork noodles was excellent lavatory at the back was clean even at the end of 12 hour flight"
缺點： "assigned seats 71 D & E had my head shaking when turbulence hit the plane. poor leg room as expected. i will continue to complain about this however fruitless, helpless & frustrating it is"
優點： "I liked that I eventually arrived to my destination and was able to go home."
缺點： "Was not notified that my flight was cancelled. Remained on hold for over 2 hours as I had to beg and plead with China Airlines to find and place me on another flight that was not days after my original arrival date. Did not get any form of an apology or upgrade for the stress and inconvenience caused by the last minute cancellation. Taipei to LAX: had to wait in line to check in for 1.5 hours, as there were only 3 China Airline people working the check in desks, I have posted a video on instagram of the massive line that I stood in. https://instagram.com/p/BHobbM0A6mP/"
優點： "Friendly staff. Food was good."
優點： "747. Older aircraft, not much to make the passenger smile here. Flight was short!"
缺點： "Boarding was bad. Not done by zones. Everything is willy-nilly at boarding in Taiwan. First to board were families with small children (even before first class). Fine, except: There were several families with small children lined up at first. The gate agent was about to board them, then she stopped and went out into the gate's seating area and started grabbing families with teenagers (only) to board with the families with small children. Seriously, she went and got several families that had teens (no kids in the fam under age 10) only, and lined them up behind the fams with smaller kids. What an interesting look on the faces of the first-class passengers waiting in a separate line to board. After boarding the new category of "All Families", first class boarded. Then the masses. Once again, zones were not utilized by gate agents, and we all boarded at the same time, ignoring the zones (front/middle/rear). Once in my seat I could not find a charging outlet, nor a USB outlet. And wifi? I asked the F/A. Her response: "We don't have. Sorry. Its 1 hour 50 minute flight. You are OK." Really! No, sweet woman, YOU will be OK, working. I will have to waste 2 hours not getting something productive done. Entertainment unit on seatback: Waste of time. Even if it worked, the sound requires the old twin-male plugin jack on the armrest. Nobody has one of those in his pocket, and the F/A's never passed any out. I can hear it now, had I asked for one: "1 hour and 50 minute flight. You are OK.""
優點： "Incredible service & food. Sadly you can't get that level of service for domestic flights in the US. They really treat like someone special."
優點： "Long slow lines at check in was very frustrating. Attendant pulled us out of line to bring us to kiosk but kiosk could not help us and we had to go back to the end of the now longer line."
缺點： "Taipei check-in attendant gave us grave trouble with a passport rule that we were never told by the original agent in LAX, nor in all the years/decades we travel. In LAX we checked in quickly, but this agent in Taipei old us that our 6 yr old cannot enter HK due to his passport expiration date being 32 days away. She also told us that no child carseat can be checked in (!?). HK custom let us in swiftly, gave us no hassle. All other airlines check in child care seats. This agent was quite a pain! It is unlikely that we will fly China Airlines to Taipei again."
優點： "They held the flight when the first connecting flight was cancelled and the second one was delayed 2 hours. Otherwise, would've had to stay in Taipei overnight"
優點： "Overall service is fine. The crew handles the passenger well and good service was provided."
缺點： "The food was quite average. The entertainment system has limited movie choices and the screen was rather small compared to modern airlines nowadays."
優點： "China Airlines was a great way to go for the price that was offered. The crew seemed very friendly and accommodating to whatever needs I had. The only problem I had regarding this flight was I previously booked an aisle seat. When I went to check in, the agent asked if I would prefer to move to an emergency exit seat. I asked if it was aisle and the answer given was yes. Got onboard and the seat was actually window. I have very broad shoulders and my body was flushed up against the wall. There was no leg space either as the slide in the emergency exit door was in the way. I wasn't thrilled at all, but one of the flight attendants saw how uncomfortable I was and moved my seat. It was a middle seat, but, I was a lot more comfortable there for 14 hours than I would have been in that emergency exit seat."
優點： "Food was decent, got fed twice with drinks during both my 15 hour flights from taipie to JFK and back. Entertainment on board is great with touch screen monitor and decent movie collection."
缺點： "Two out of two times was there delays without informing the passengers till 5 mins until departure. Staff doesn't seem to care if kids or passengers run around during turbelence or lift off. Outlets in seats are awesome, unfortunately they we're not compatible with any of our US tech as they drew too much power. Staff as a whole seemed either rude or uncaring. Refused to rule in unruly or disruptive guest. Seats and space we're overall cramped though unsure if that is due to me simply being larger than the typical Asian demographic. At the end of the day, I would never ride China airline's if I could help it."
優點： "China Airlines was notorious for the poor safety standard couple decades ago, and I stayed away from this airline for a while. I went traveling with China Airlines this time, which included long haul flights this time, and I found the experience very pleasant. Food was good, flight crews were helpful and friendly, and the ride was smooth. The flight was not expensive, perhaps because their poor safety record in the past, so the cost performance is definitely better than most of the other airlines. I will definitely keep the option of flying with China Airlines in the future."
缺點： "The transfer at Taipei was terribly inefficient, there was a long queue as apparently only one security scanner was working."
優點： "Screen on the back of the seat. Flight attendants were nice Leg room was sufficient"
缺點： "3 crying babies meant nobody could sleep well. Flight attendants did nothing about it. Took almost an hour to get headphones and they were the cheap earbud version that hurt your ears The movies kept freezing while I was watching them. Two of the movies got to the point where they were unwatchable because they would freeze and skip major parts of the dialogue. It was like watching a flipbook The omelette for breakfast was sketchy Lack of remote meant I had to keep raising my arm to touch the screen"
缺點： "Kayak does not share contact info with China Airlines, consequently China airlines did not contact us of a day delay until we arrived at the airport. After arriving at a layover there was no gate info until 20 minutes before boarding. 3 gate changes later we are still delayed with little information. China Airlines phone customer service (10 phone calls with no answer and disconection) website and customer service in person is disorganized and non-communicative. kayak has also proven its lack of connection to our travel plans considering I am responding to a "how was your flight," email while I am currently stuck half way with no foreseen corrections. This is not to mention I was receiving "your flight is on time" emails from Kayak while my flight was very delayed. China Airlines failed; Kayak customer service failed."
優點： "Only thing good was the brevity of the flight."
缺點： "The aircraft was dirty and ridiculously cramped. Air Canada undermines its brand by flying planes like these."
優點： "The service"
缺點： "Nothing so far, thanks."
缺點： "Very long delay not fair to passengers"
缺點： "Delayed flight"
優點： "We got home early by about a half hour and the flight was smooth and quick."
缺點： "Didn’t find the crew to be as friendly as I have had in the past. They wanted us to pay for headphones. Was travelling alone with an infant makes coordination etc hard. Didn’t offer help or anything."
優點： "Food was great"
優點： "The plane was quite new, and that's pretty much it."
缺點： "The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position."
優點： "On-line check-in was available.The process in Taipei to board the flight was good."
缺點： "The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant."
優點： "Got there with minimal delays"
缺點： "Inattentive staff, broken tray table, seats not cleaned between flight ( covered in food crumbs), small seats"
缺點： "smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl."
優點： "The fly attendants were very nice. The plane is old. The overhead storage is so small that it was hard to fit in carry on luggage's."
優點： "on time"
優點： "I watched incendies and lion and both were great films so I commend your film options. The crew were all pleasant and the flight itself was good."
缺點： "The chairs have no low back support. I rolled up my sweater and put it behind my low back because the chair is so poorly designed. It seems to encourage a slouched position. maybe you have it that was to encourage people to upgrade their tickets. I hope that's not the case as that would be cruel."
優點： "My group of five arrived to the airport late (one hour before the flight took off), but the crew worked together to quickly process all of us and get us through to ensure that we didn't miss our flight. We really appreciated it!"
缺點： "The prop aircraft that Air Canada uses for the YYC-YEG route are old and cramped. They do nothing for the Air Canada brand."
缺點： "Poor snack options"
優點： "A few turbulents just before landing but great flight crew."
優點： "There was a hour delay but once on board the crew and flight was excellent."
優點： "Decent movie selection on one of my flights"
缺點： "I had booked my Air Canada trip and had a single stop-over while I switched to a different plane. Both of these planes were Air Canada. I Even though I made it through Customs in the shortest time possible, and back through security, I still managed to narrowly make my second flight. They were final-calling my name and actually taking off earlier than expected. Had I been 2 more minutes late, my flight would probably have taken off. I didn't check any bags either, so had I checked one, I don't think I would have made my second flight."
優點： "Got free internet for their troubles."
缺點： "They boarded us already a half hour late on our plane. Then after we were all boarded they decided to tell us that the pilots had not even landed from their previous flight yet. Once the pilots finally got on board the aircraft they still took another 40 minutes to do their routine checks. Almost two hours later we finally took off."
優點： "The service was fantastic flying over night is never fun but the staff made the plane very comfortable"
缺點： "The plane was very cold"
優點： "Onboard service staff were very good."
缺點： "Flight was one and a half hours late leaving."
優點： "Crew was friendly and courteous."
缺點： "Flight delayed as usual (for Air Canada)"
缺點： "They should have checked the plane before boarding. When the plane was ready to take off they discovered an issue with the lavatory. we had to sit in the plane for more than an hour to get this fixed."
缺點： "Six hours stuck at an airport with no where to get decent food and ended up sleeping on the floor. There should not be a stop to flights at night time."
優點： "Staff was courteous and friendly. Check-in was quick and painless, despite the mobile boarding pass not working properly."
缺點： "Did not ear food or use the in-flight entertainment. Seats are TINY! As a person with very broad shoulders, I found myself literally wedged into a corner as to not bump the person next to me. These planes should not be 3 seater when they are designed for two."
優點： "Staff was at least friendly"
缺點： "For a 5+ hour flight only beverages were offered - anything else (such as a snack or small meal) had to be purchased. Very cheap service IMO. The selection of entertainment (movies/tv shows) was exceptionally limited and out of date. Their way of boarding the plane (via zone) is very backwards as families with children weren't asked to board until half way through the plane loading (unless those families had already paid for the more expensive zone upgrades). Most airlines let them load first to give them extra time. My checked bag was 1.2kg over the limit so I had to open the bag and switch 1.2kg of clothing into my carry on in front of the rest of those checking in. What an embarrassment and such foolery. All in all Westjet does a better job for trips across Canada. Will not be trying Air Canada again."
優點： "Seat was broken, you can not recline seat. Flight was full, I was told so you have to sit on same seat. Secondly, there was one kid who keep crying yelling like hell, big time headache. It was about 6 early morning flight came at airport by 3:00am thought will sleep on air. On boarding, only drinks was offered, not even cookies or snacks there."
缺點： "Broken Seat No cookies or nuts, only drinks For kids or infants- airline should give them last seats or offers Air buds."
缺點： "No cookies or pretzels."
缺點： "Flight attendant was awful My seat assignment was the same seat designated to crew and my flight attendant treated badly inspite of the error"
優點： "Crew members were very helpful and friendly."
缺點： "We were delayed another hour on the tarmac for refuelling. Seems like they should have delayed boarding."
缺點： "Air Canada has the worst customer service. Hate flying with them"
優點： "The crew was good"
缺點： "The flight was delayed several times, and then they lost my baggage, when I landed in Chicago, no bag. A person from United Airlines called me at 7:00 AM the next morning and said that they had my bag. He directed it to GRB that day. Thanks to him I got my bag back!"
缺點： "They lost my bag which was full of important clothing I needed for interviews this week."
優點： "Liked the smile in the faces of the crew as they served the snacks"
缺點： "The flight was delayed for more than an hour"
缺點： "My biggest complaint regarding air Canada is the poor service and indifference typically exhibited by their service staff."
缺點： "It wascancelled and rebooked for next day. Then the person whi gave me the ticket told me no hotel booked other one told me just take a blanket and sleep in the airport!!!!!! Is that a joke!!!!"
優點： "Linda the Air Canada check in Agent at the Priority desk in Calgary was the best Check in Agent I have ever dealt with in over 20 years of business travel. I was with my family and she even made a special effort with my two Granddaughters that they are still talking about today. She is the reason Air Canada still has ALL of my business every year"
缺點： "Air Canada as well as WestJet charge exuberant amounts for local flights. They offer services and leg room of a budget airline while charging prices at the top range of a regular airline. Lack of proper competition in Canada allows Air Canada and WestJet to charge whatever they want since there are no other real options"
缺點： "Fast boarding"
優點： "The flight was smooth and pleasant . The crew is friendly and acoomodating. the fligt back to Edmonton was on time. Boarding was smooth and fast."
缺點： "Flight to Vancouver was delayed for half an hour. It's a good thing I didn't have a connecting flight to catch."
優點： "The ride was very pleasent. Staff were always smiling and super nice."
缺點： "The lack of arm space and limited seat recliner."
優點： "The crew was very friendly. I think the one lady was new, but she was very outgoing and helpful. Always smiling. This plane had 2 seats per row, I think it was perfect."
缺點： "Boarding was delayed because of weather, I know that is not in your control but I had someone picking me up and they waited a long time. I had to buy them lunch. There was no food on this plane. There was no touch screen entertainment system. It was have been nice to have that."
缺點： "The drink service only had juices and no small complementary snacks were given. Air Canada is sure getting cheap..."
優點： "Kayak's reasonably priced tickets"
缺點： "No in-flight entertainments in the equipment (plane)"
優點： "The crew was very helpful, I had a layover in Toronto. My flight was for 1830, however there was a 1720 flight which I once mostly boarded I asked if I could get onto and the check in agent was very kind and accommodated my request. Many airlines and businesses in general do not exercise this kind of discretion, so it was very much appreciated!"
優點： "Awesome flight was on time arrive 1/2hr early. Luggage was no problem. Good job air Canada and crew."
缺點： "Ni air on during boarding. VEry sweaty hot. Cant you regulate the air while still at the gate?"
豁免更改費用。 搜尋到 賈斯珀（亞伯達省）的彈性機票