缺點： "There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow."
缺點： "I am more than pleased with the service I received, keep up the work Kind regards Shane"
缺點： "Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ..."
優點： "Airport, sea side"
優點： "Everything on the plane was fine, and the service was great."
缺點： "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
優點： "Entertainment was good."
缺點： "Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault"
缺點： "Better treatment of luggage. Better business class service. Food was poor."
優點： "The flight was on time."
缺點： "Bathrooms could be cleaner."
優點： "Some staff were good others could not be bothered."
缺點： "Nicer staff"
優點： "There was a hot meal on this 1.5 hour hop from Kota Kinabalu to Kuching"
缺點： "The seats on the 737-800 have quite limited legroom"
優點： "cabin crew very friendly and professional"
缺點： "Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar"
優點： "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing"
優點： "Having 2 seats to ourselves"
缺點： "Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr"
優點： "The boarding process was really fast and efficient."
缺點： "No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping."
優點： "Everything. Just a simple, very short haul flight: nothing too complicated."
缺點： "There was nothing to fault."
缺點： "Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available."
優點： "Crew on board did their best."
缺點： "Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry."
缺點： "Flight delayed, no head phones supplied and the food was burnt."
優點： "Friendly crews"
缺點： "Seat allocation was not proper for maximum comfort as flight wasn’t full"
缺點： "Malaysia airlines lost my luggage. Delayed for over 24 hours and had to send to another airport. Cost me hundreds of dollars and no compensation provided"
優點： "Nice thick comfortable blankets. Delicious food."
優點： "food was good and overall good economy class flight"
缺點： "distance between rows seems shorter than other airlines such as Emirates"
缺點： "Flight delayed!!"
優點： "The cabin crew."
缺點： "Again, incorrect information of boarding gate."
優點： "Retested additional blankets and got them."
缺點： "The crew was in a hurry to provide drinks and remove trays; ttrays were no hot drinks provided; overall, the crew seemed cold and not approachable."
優點： "There were choices of foods. I really liked the fact that they considered Korean natives as they gave kimchi together with their dishes. Attendants were polite and kind. 30kg allowance is a great merit too."
缺點： "Frequent delays in flights and changes in timings. There were many passengers and it's quite hard to carry my carrier through the alley. The foods may be in variety but did not taste very nice."
優點： "Overall all was good, except the flight been late."
缺點： "The flight was 40 mins late and because of that, I missed my connection from Hong Kong to San Francisco. Your company then offered me and my friend a hotel stay and transportation to and from the hotel., which was good. I appreciated your company taking care of us. However, it is really bothersome to miss an international connection to go home after a long trip."
優點： "comfort and entertainment"
缺點： "The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating."
缺點： "Initial flight was one hour late....almost missed my connecting flight, bags didn't make it to my destination. Not much help or info given about the late flight and how to connect to the next flight. First plane was old and beat-up."
優點： "The entertainment, seat spacing"
缺點： "The gate"
優點： "Crew were awesome. Could not do enough for you. Very personable too!"
缺點： "Security at Adelaide very slow and under resourced."
優點： "The plane was nice and new. Very smooth flight."
缺點： "Toilets could have been cleaned more frequently."
缺點： "I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great"
優點： "Good entertainment"
缺點： "Check in- only 2 desks open."
優點： "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
缺點： "Food was okay but entertainment was non existent"
優點： "I like having my knees up in my eyeballs on a plane and having to be pried out of my seat with the jaws of life at the conclusion of a flight."
缺點： "Flight was 3 hours late!"
優點： "Service from the crews"
優點： "Easy to get my boarding pass at the Changi airport. Seating was nice. Not many passengers in this flight."
缺點： "The magazine in my seat pocket was dirty."
優點： "MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service."
缺點： "Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is."
優點： "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
缺點： "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
優點： "I appreciated the free baggage allowance and the staff were nice, but otherwise they were a huge headache to fly."
缺點： "They changed the times on BOTH of our flights by HOURS, which resulted in me having to buy a ticket with another airline to ensure we wouldn't miss our connecting international flight. Horribly unreliable, will never fly them again. Honestly airAsia was a better experience than with Malaysia Air"
優點： "The crew were reasonably friendly and our experience at check in was positive with an accomodating staff member."
缺點： "Very tight seating with little leg room. Meal was forgettable. Only flight where seating wasn't changed from original booking."
優點： "On time departure system works"
缺點： "Two hour in late and still waiting for boarding. Awful experience..."
優點： "my family and I flew one way Singapore to London (15 hours 1 hour stopover in KL) for $1600 (all 4) Singapore Airlines or BA were $1800 per person. they are nicer airlines but not $5600 better. Airbus A380 was a bit tired but service was good. pretty painless trip all in all"
優點： "Cabin crew friendly and helpful."
缺點： "Red snapper was over cooked and rubbery. MH used to have great food. What happened??? IFE system was poor although flight was only over an hour in length - not a major issue."
優點： "The flight was on time"
缺點： "The boarding process was a waste of time"
優點： "The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable."
缺點： "Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge."
豁免更改費用。 搜尋到 蘭卡威的彈性機票