優點： "Used miles to upgrade to Premium Plus. Excellent seat and food!"
優點： "Great to be home in time"
缺點： "United treats people poorly, has poor customer service and doesn’t do anything about complaints."
優點： "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
缺點： "Additional price for baggage , plus 8$ for a crapy meal in airplane"
缺點： "Sits not suitable for long distance travel"
缺點： "The flight was a little early which I truly love! Everything else was just fine."
優點： "Service and punctuality"
缺點： "On board entertainment"
優點： "Crew on flight was very nice. Plane has a lot of space for legs and comfortable seats. We got vouchers and a toothbrush with tooth paste (AT LEAST THAT) for our forced overnight stay."
缺點： "Horrible experience. Plane had an engine issue and ended up being delayed for so many HOURS that we had to sleep in Houston. The organization was a big mess - so poor that we reached the hotel only at 130am while we had to wake up at 4ish am to be at the airport again by 5am."
優點： "What flight are you talking about!? Airlines had NO SUCH FLIGHT! This household became very upset over some surprise obligation!"
缺點： "The turmoil of your false alarm!"
優點： "Excellent experience."
缺點： "Ran out of chicken meal."
優點： "Everything from ticketing to deplaning was smooth and professional."
缺點： "No problems at all."
優點： "Great flight"
缺點： "The comfortable seat and leg room"
優點： "Da food, seat"
缺點： "Da Music"
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
優點： "We had a tail wind and the flight was super fast!"
缺點： "The were a lot of screaming babies around."
優點： "Nice and helpful crew. Free entertainment was adequate."
缺點： "Flight was delayed for 1hr 15mins due to previous aircraft delayed arrival. Still, boarding went relatively quick afterwards."
缺點： "They don't know their guidelines or policies"
缺點： "I was told to go to gate 10, found out my flight was moved to 15 and missed flight sit at airport over"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "I brought a small carry on backpack with my duffle bag and was told I couldn't my small bag on the carry on, had to manage to stuff it in my duffle bag, when I get to check in ladies with purses bigger than my small bag were on board. Besides this unpleasant 15 min of worry everything was great."
優點： "Crew were professional."
缺點： "Pay for food, tv, internet connection and no enough leg room"
優點： "The crew was very nice and helpful. They comped everyone the direct tv access as an apology for the delay, but I'd rather be comped wifi."
缺點： "It ended up being a 5 hour delay. I would have been fine with it if they had told us up front that it was 5 hours, but instead it's 2 hours, then after an hour passes they tack on another hour and so on. It would be nice just to know it'll be a long wait, so we can leave and come back or reschedule our flight for the next day."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Check in was super easy. Seats are tiny. The screens on the backs of the seats are annoying, with nothing worth watching."
缺點： "They delayed my flight, so now I get back home really late. Thanks, United."
優點： "Landed on time"
缺點： "Changed gate to another terminal at the last minute, we made it on time buy with an infant and a toddler taking a bus in a raining day was tough."
缺點： "No food on plane only a tiny bag of snacks"
優點： "Great service Stewardess was amazing"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
缺點： "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
缺點： "We reserved wheelchair assistance prior to the flight. We had to wait an extended amount of time to actually get the wheelchair assistance with 5 kids 7 and under. Due to the wait we almost missed our flight, we were literally the last to board the plane. We were hoping to grab some breakfast for the kids as we had a long flight and did not have time to do so because of this delay. This is why we called ahead to reserve the wheelchair. The people checking in did not seem to care about the delay and only told us to be patient. Sad, unfortunate experience with accessibility issues."
優點： "I left wallet on plane. And I didn't realize until After I left aurport While it has not been found yet, United reps really did everything to find. I Thank them for the effort"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "Attendants were amazing"
缺點： "We spent the whole delay on the plane and wasn't notified of a problem until after an hour. A lot of my time was wasted. That's not okay. Keep your customers informed."
優點： "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
缺點： "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
優點： "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
優點： "No surprises."
缺點： "In first, the FA said they don't do hot nuts anymore due to budget cuts, and when I stood up to stretch, she told me I had to return to my cabin. It took three tries to get her to understand that I was standing next to my seat. budget cuts? During a time of record profits?"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "The crew was polite."
缺點： "The plane was flithy. The crevice between the seat and the wall of the plane was caked with filth. The beverage served was lukewarm water, with no other choices. The plane was uncomfortably hot."
優點： "Fast flight. Staff was friendly. Tsa was not that difficult. Overall it was nice."
缺點： "Overcrowded plane...but the flight back was nicer.roomier seating"
豁免更改費用。 搜尋到 Monterey/蒙特里杰克的彈性機票