搜尋前往莫斯科 謝列梅捷沃國際機場的平價機票 (SVO)

優點： Lot of space for legs and comfortable seats.

缺點： Nobody could find my reservation for a special meal and I ended up eating nothing

優點： screen contents very good

缺點： seat is smaller than other flight

優點： Surprising amount of legroom, solid food and very pleasant host staff

優點： We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!

缺點： Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip.

優點： 服務親切

缺點： the flight was 30 minutes late, which caused me to miss my connection AMS-LDN, where my cousin was waiting to take me on to my Auntys Funeral at 10.30. MU head flight attendant said at first the flight was NOT late, even though we were scheduled to depart at 1245 we waited on tarmac until 1.15 and arrived AMS at 7.10 instead of 6.35.When I pointed out this lie she said "not our problem, speak to KLM lady on ground" ...I did ..and am now waiting for a flight at 13.20 TO A DIFFERENT AIRPORT IN LONDON, and 3 hrs AFTER my aunt's funeral.MU..the worst thing is I have them on my return flight to Japan.I am thinking if forfeiting that leg and booking with and airline that cares about their customers, instead of just taking your money.MU never again. Let them treat their own citizens with contempt.

優點： the crew were fantastic thank you

缺點： plane parked too far from main terminal. long bus ride delays arrival time.

優點： New aircraft, decent service, good price.

缺點： Be careful: last call 40mins before departure, taxiing 20mins before departure!

優點： Staff were still friendly even though they were affected by the delay -went out of their way to make sure our sleeping kids didn't miss out on ice cream by putting it in with dry ice.

缺點： Flight was delayed by over 4 hours. Food was dry and tasteless. No real entertainment system. Toilets old.

缺點： The plane was delayed, and for some reason I was not given a boarding pass for later flights on the same airline, causing me to have to go to the transfer counter in Shanghai.

優點： The business is great at affordable pricing. The food is good.

缺點： The food may need to improve with more choices. There is limit choice .

優點： nice service

缺點： all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous

優點： We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.

缺點： The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...

缺點： transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude.

缺點： plane parked too far from main terminal. long bus ride delays arrival time.

優點： Busines class seats (pods).

優點： window control

缺點： I travel to see the places I go, not to watch movies instead. I found the auto-darkening of the window infuriating as I couldnt look out to watch the world I travel to see. Pretty much makes flying a waste of time if you are forced to look at movies you dont really want to watch because the real reason you bought the ticket is denied you without warning it will happen prior to investing in the ticket for the route. Button at seat worked for a while to sneak a peak at the real world but then the system seemed to take over and tell me to conform with the demand I not look.

優點： Boarding procedure, flight attendants were helpful

優點： All are fine

缺點： Choice of food should be offered

缺點： Long waiting queue 100+ People and only 2 staff working for standard check in. No baggage drop for already checked in passenger

缺點： The food!

優點： Personal, comfortable, easy

缺點： The breakfast pack was ok but the scroll thingy was dry and not very nice!

優點： Food, service on board

缺點： Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first.

優點： Everything worked, boarded quickly and crew served passengers efficiency. Luggage was already on the conveyor belt when I arrived.

優點： Very good service on board, crew very attentive and polite.

缺點： Lack of communication with customers in change of situation. Airline had to change the aircraft and as a result all passengers had to be transported to the new aircraft by buses rather than via boarding bridges. It was the longest airport shuttle ride ever because no one told us what to expect. People complained. But airline could have managed expectations better by giving notice to customers what will happen next, customers will be more forgiving that way.

優點： Nice carrier. Enough leg room and clean flight

缺點： Entertainment had very limited options. I had booked my flight through travel agent vayama. I would never ever recommend people to use that travel agency. It takes approx 35-45 mins to contact customer care, you are way better off taking the tickets from airline as they cannot help much if the tickets are done through agency and not airline directly. Moreover the agency charges additional fee over and above airline fees for any changes

優點： Boarding was prompt and efficient.

缺點： No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective.

優點： The seat was comfortable and the food was good

缺點： My flight was delayed but general was good I enjoyed the flight.

優點： food, crew is nice. plane is ok too

缺點： no entertainment. no wifi

優點： The clean and modern aircraft.

缺點： The food could be improved

優點： Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.

缺點： Only juice or water?

優點： Staff very friendly

缺點： Choice of food. Very limited for business class. Movie selection very limited also.

優點： Flights were on time and able to have 2 checking baggage

缺點： Their english is so bad that you have a lot of difficulties to understand them.

優點： The staff was excellent and nice . Looking after everybody same

優點： Clean, comfortable and ahead ov time

缺點： Nothing

缺點： Please help me find my luggage!

優點： Nothing

缺點： Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded

優點： Professionalism of the Crew.

缺點： Business class seat are tired and in need of an overdue update.

缺點： Very good

優點： The Crew were super helpful to me and my baby, they took the time to ask if I needed anything and offer their assistance.

缺點： No entertainment

優點： The journey was smooth, the seat was comfortable enough. Food was decent.

缺點： I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.

缺點： 炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳

優點： Same as above

缺點： Same as above

缺點： It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat.

優點： Nil

缺點： Nil

優點： It got me to my destination

缺點： Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for.

優點： From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak.

缺點： Nothing!

優點： The Plane itself was comfortable, the entertainment system was modern & clear with lots of good choice.

缺點： Flight was delayed 6 hours leaving Beijing. No explanation or ETD was given during the 6 hour wait

優點： So this is just a tad bit better than most Chinese airlines. Just a little.

缺點： Food sucked, bags lost, nobody speaks English. Entertainment is ridiculous.

優點： Even though the communication in English was quite difficult with the majority of the flight attendants, one particular attendant was super nice and went to any length to take care of problems I and other non-Chinese speaking passengers experienced. Arriving in Beijing, I was worried about the proceedings as mentioned in the negativ comment box, but an employee from Hainan Airlines went to pick up passengers transferring to Seoul and take care of the check in process.

缺點： Before boarding the flight, it was not possible to check in online to my connecting flight from Beijing to Seoul. I didn't receive the necessary information and even after I was told about it after calling an employee of Korean Air, I didn't work. The person I spoke with on telephon herself didn't understand, why the system didn't accept my attempt to check in online. That was quite bothersome since I could get a boarding ticket for my Korean Air flight beforehand. Normally I would have to leave the transit area, line up to check in, receive the ticket, go through all check-ups again and go to the gate of departure. My flight left just 2 hours after arriving in Beijing and at airports as big as Beijing, that could have been very close to not being able to make it in time.

優點： You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane.

缺點： You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim....

優點： Service and food were fine. Baggage allowance was generous.

缺點： There was very little seat space... seemed narrower than usual and knees touched seat in front all the time unless I got them in one particular position, then it was just a very light touch. I don't recall being on a less comfortable flight. It's a shame that it was an 11 hour flight. The next flight was far better although only 7 hours. However, after the first flight I really appreciated the extra space so very much!!

優點： Meals and professional cabin crew.

缺點： Seats and movies are due for an update.

缺點： It was a horrible flight for me will never travel again with you guys

缺點： Milk and sugar in the coffee.

優點： Professional and quick boarding

優點： We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.

缺點： The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...

缺點： transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude.

缺點： the flight was 30 minutes late, which caused me to miss my connection AMS-LDN, where my cousin was waiting to take me on to my Auntys Funeral at 10.30. MU head flight attendant said at first the flight was NOT late, even though we were scheduled to depart at 1245 we waited on tarmac until 1.15 and arrived AMS at 7.10 instead of 6.35.When I pointed out this lie she said "not our problem, speak to KLM lady on ground" ...I did ..and am now waiting for a flight at 13.20 TO A DIFFERENT AIRPORT IN LONDON, and 3 hrs AFTER my aunt's funeral.MU..the worst thing is I have them on my return flight to Japan.I am thinking if forfeiting that leg and booking with and airline that cares about their customers, instead of just taking your money.MU never again. Let them treat their own citizens with contempt.