無法直飛到艾弗裏特（馬薩諸塞州）。KAYAK建議你，先飛到波士頓 洛根國際機場（BOS）（6.03km 艾弗裏特（馬薩諸塞州）），然後再從那邊租車或搭乘計程車。
最近的機場是波士頓 洛根國際機場（BOS）（6.03km）。 KAYAK建議你飛往波士頓 洛根國際機場。
優點： "good selection of movies and audio, responsive and caring service crew. Plane cabin was clean and the flight was smooth"
缺點： "Passengers in front alway lowered their seats and the amount of space to move for someone over 6 feet made the flight uncomfortable. the woman in front of me was short too so I did not understand her need to push her seat back. The seats should not the ability to be lowered to the extent they were. It makes for an uncomfortable ride"
優點： "The service was great. Some of the food was great. I like the snacks they give out on Japan airlines."
缺點： "The dinner wasn't so good. I think they could use some improvement in that area"
優點： "Great flights! Absolutely no complaints! And they have free alcohol with your meals! I didn't know that still existed in air travel these days but Kudos!"
缺點： "Nothing, keep up the good work!"
優點： "Flying non-US carriers is almost always better. Flying the new Dreamliner was great. The flight attendants even made a seafood mean for me since I do not eat meat!"
優點： "Boarding process was efficient and smooth. The flight and ground crews were very friendly and professional. I loved that they gave us ice cream for dessert. The accessory pouches were handy for storing my bottle water and cell phone."
缺點： "The seat cushion was too thin and not very comfortable for a 12 hours flight from Narita-Boston."
優點： "We were bumped up into Business class for this flight which was wonderful! Spacious, luxurious...as good as air travel gets."
優點： "CRew was very nice and always smiling. They handed out ice cream for dessert. Overall a very pleasant flight."
缺點： "Movie selection could be a little better."
優點： "A wonderful crew, attentive and polite, friendly and eager to help. It definitely makes a 12 hour flight much more tolerable! Great accommodations for my gluten free diet. Would love to fly JAL again!"
優點： "I liked how comfortable the experience was flying over"
缺點： "Their website is a little vague, we got it figured out but I probably didn't wouldn't have needed to spend as much time on it if I knew that everything was alright."
優點： "Service was excellent!"
缺點： "The fact that we had to book our own seats!"
優點： "I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!"
優點： "Was able to get to get to Narita Airport."
缺點： "Okay and not any issues."
優點： "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
缺點： "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."
優點： "The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again."
缺點： "I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price."
優點： "Delay of check in with upgrade"
優點： "Punctual and direct flight NRT-BOS. Time-efficient."
優點： "All exquisite dishes they served were excellent !"
優點： "Privacy of window side seat"
缺點： "Please contact me immediately!"
優點： "Entertainment was good"
缺點： "PA system was used excessively."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "seat was uncomfortable (cushion very hard)"
優點： "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
缺點： "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."
優點： "服務 電影 雪糕"
優點： "I had a pleasant flight experience with JAL. Nothing to complain about."
缺點： "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."
優點： "I would recommend to everyone JAL"
缺點： "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."
缺點： "Meal was served frozen."
優點： "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
優點： "I love JAL! The customer service was top notch, the food was delicious, and it was very spacious for economy."
缺點： "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
優點： "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
優點： "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
缺點： "would have liked more food options and recent movie selections"
優點： "Wonderful Crew."
優點： "Business class seat was good."
缺點： "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
優點： "The flight is on time,service is excellent."
優點： "Sakura lounge was excellent."
缺點： "The entertainment system was bit unsteady."
優點： "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
缺點： "I did not like that we could not book our seats until 72h before departure."
優點： "Flight attendants provide fantastic service with a smile. Business class meals are top notch."
優點： "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."
優點： "The workers are always wonderful."
缺點： "Food was not as good as in the passed."
優點： "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
優點： "Polite service, comfortable flight, no delays"
優點： "Staff- the ladies in flight were very friendly and courteous."
優點： "Service was amazing and made me feel like I was in first class."
缺點： "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
缺點： "Sorry, my seat really uncomfortable..."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Friendly crew and more leg room on the Emirates flights"
缺點： "Passengers that leave the bathrooms dirty with urine on the floor etc. Not sure what the airline can do about that during the flights. But for longer flights maybe a damp mop or something along those lines would be helpful."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Good food"
缺點： "Technical issues with my in flight entertainment that was never that was never corrected"
優點： "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
缺點： "I was taken by surprise that I could not take my SLR camera on board as carry-on luggage and had to check it (they were doing this to everyone, not just me and it covered laptops, kindles, cameras, etc - everything electronic except phones). This was not done on the flight into Dubai. Also irritating was when I got to Boston, an Emirates guy cut open the packing envelope open and in the process, accidentally sliced the camera neck strap. He was, however, very apologetic and eagerly got me the info needed to submit a claim to Emirates."
缺點： "Not a single thing. Emirates is terrific!"
優點： "Great service; wonderful crew; best food & entertainment!"
優點： "I'm not going to travel by Emirates again. My miles were not added though I asked multiple concerned people. Same thing happened with some of the fellow travelers."
優點： "Low cholesterol meal was quiet good"
缺點： "Seats on the 777 are very uncomfortable, even more we you have a flight as long as DXB->BOS"
缺點： "We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together. Also, our connection time was 2 hours for the next flight. To receive the baggage in the port of entry, it took more than 1 hour 15 mins in the carousel. After that we had to clear customs, change terminal and clear security in 45 mins to catch the next flight. It was really tough for us. They could have handled the baggage little efficiently."
優點： "food and drink selection and quality very good. The service and attention paid to children is outstanding. Very much appreciated."
缺點： "I did not use much of the entertainment other than radio/music so can not really rate."
缺點： "Honestly nothing perfect Airline Definitely I will use the Emirate at airline again and again"
優點： "The entertainment options are excellent and legspace on the aircraft is good."
缺點： "For a 14 hour flight there are no water bottles provided. You need more than the couple of cups of water provided on the flight, and it is not practical to keep on asking for more water from the crew. Quality of food (Asian veg) was not very good."
優點： "Comfy seats with good legroom, huge entertainment selection, free alcoholic beverages!"
缺點： "My connecting flight (booked through Emirates but operated by JetBlue) was inexplicably cancelled with 24h notice. Emirates did a good job finding me an alternative flight but somehow did not get my bags on my new flight even though the woman at the counter made a special call to "ensure" that my bags would come with me. Now I have to wait over 24h before I can get my bag."
缺點： "The crew hardly paid attention to request. I had to ping multiple times and wait for really long time to get a glass of water. I tried to get to the back, the crew dint even move to help us with anything. They sat together and were talking and dint even care to move. I have never seen this amount of careless attitude so far in emirates. Food quality has gone down quite a bit compared to my travel before."
優點： "Great service, food can be improved. Stop serving pizza it is not healthy and not appropriate for half the passengers"
缺點： "Flight was delayed, 1 of my baggage was missed and due to that connecting flight from Boston to Newark was missed. There were no more flights to Newark so I was put up in flight to JFK after 3 hours of wait."
優點： "Staff is very attentive and always around. I am not a fan of instant coffee, but I got a cup of coffee when I asked for one outside of "meal times". The leg room is good, though I could still use a little extra."
缺點： "I wish the crew asked all passengers to reset their seat upright when food is served. I am quite tall and having the person in front of me recline is uncomfortable at all times, but while eating, there just isn't very much elbow room. Also the temperature in the cabin is really too cold. The entertainment system uses a two-prong plug for the headset, which requires you to bring an adapter if you want to use your own noise-blocking headset or headphones."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "I love the fact that the crew is quite so international -- and that they all wear small flag pins to tell you where they come from! They were very good with the children -- and I loved the fact tht they came round and took polaroid photos of passengers - particularly the families!"
優點： "Pleased with everything."
優點： "Crew was awesome trying to make me everyone that was in the same area with baby crying as comfortable as possible."
缺點： "Baby cried for 8 hrs out of a 13hr flight it was horrible."
缺點： "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."
優點： "All the Emirates hype is true! What a great experience even when traveling as a passenger assistant!"
缺點： "Food was not given properly, no snacks was there which I get in between breakfast and meal every time I fly from Dubai to Boston or the reverse. No kit was given which includes brush, paste, eye covering band. Last time I travelled from Boston to Dubai the food was completely frozen and now this!"
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
優點： "In flight crew were nice."
缺點： "Had requested for wheel chair assistance but was denied saying everyone was " too busy". When the passenger stated she cannot go without help, the flight attendant helped her out and to a bus. She almost fell while getting on to the bus. Assistance was requested because of her poor eye sight on the left eye and issues with mobility because of that. Although I'm glad nothing bad happened, denial of assistance and making her feel concerned and speak for herself for someone to help could have been avoided if Emirates could keep their promised support. Very disappointed."
優點： "The crew were friendly."
缺點： "The hand luggage compartment of the aircraft makes terrifying noises during turbulence like it is going to drop on one's head during the flight. It should be fixed."
缺點： "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."
優點： "Their wheel chair assistance was the best. They took care of my parents really well. Above all they were very welcoming and considerate towards their needs."
優點： "Crew very professional. Fare for flight very reasonable."
缺點： "Had 90 minutes fr connection, 30 min delay so 1 hr left. Had to walk walk and walk for nearly 1 hr to barely make it. Airport is TERRIBLE in terms of going from gate to gate- loong walks with no moving walkways. Train is a joke covering very short distance. Once arrived in Boston, took 1hr before luggage started unloading, and then to find out our 4 bags didn't come at all. Staff on ground not courteous, wouldn't send bags to home town in Raleigh. Had to wait till afternoon to get the bags and then fly to final destination. Entertainment system very bad, audio/video stop and go, stop and go- really terrible (though notice some people's screens were working fine)."
優點： "Food and entertainment seemed a bit upscale."
缺點： "Young air hostesses with a bit of attitude. Wouldn't talk, just shake their heads in a weird way, to ask about what I wanted to drink or eat. None of my luggage made it."
優點： "Please Refund my ticket"
缺點： "Lost baggage. It had important stuff"
優點： "on time and proice"
缺點： "food and seat"
優點： "I like Emirates, and it was the first time that I flew Jet Blue. Jet Blue staff is friendly and helpful."
缺點： "Doesn't seem to me that Emirates and Jet Blue are aligned. JetBlue does not recognize what my status is with Emirates, the layover was long without a lounge, you can not select your seat on Jet Blue through Emirates (this is a huge irritation!), you can't check in online through Emirates for the Jet Blue return trip, and the seat selection for Jet Blue was awful."
優點： "Boarding and space were great because I paid extra for it."
缺點： "One attendant seemed to be in training. Or perhaps she should've been. Everyone needs to learn but it doesn't boost your confidence in a flying experience when the crew member making the announcements keeps getting things jumbled."
優點： "After a tiring 14 hr stop over in Dubai, I boarded my flight to Boston from Dubai at around 3 in the morning. I don't know when I fell asleep because I did not even wake up for the takeoff. The crew let me be and when I did wake up 5 hrs later they provided me with something to eat because I had missed the meal served earlier. The even closed my window shade as not to have the early morning sun disturb me. I call that great service."
優點： "was jet blue and average"
優點： "The entertainment was outstanding and the boarding was quick. The flight attendants were helpful to those who didn't know how to find their row due to either a first time flyer, couldn't read or whatever else they did work fast to help them find their seat. I liked how they took care of giving things to the children to play with or color before taking off. Some of the flight attendants were engaging and smiled, most of them though didn't look happy to be working. I understand how long the flight is but while at work one must always keep smiling and be professional."
缺點： "Bathroom was dirty, out of paper, I cleaned the paper all around the sink, etc. There was garbage on the floors in the hallway that staff walked over. A few of the crew were excellent, others never smiled, just were in their own world, garbage was not picked up often enough. Perhaps someone could come with a garbage bag and instead of zooming by and missing half the people who have garbage actually take a moment to look at each person in the row to see if they have stuff to contribute to the trash bag. On two occasions I had my hands full and the girl walked right by me. The pizza that was served was cold and not very tasty. I am sure if it was hot it would have ben much better."
優點： "I liked how they had pizza bagels those were delicious, I liked how the crew felt with a medical emergencie mid flight over the Atlantic. Entertainment was good but the devices are very slow to use"
缺點： "I didn't like how slow the crew was to pick up the trash but I also understand they had a bunch of things they were dealing with on the flight so it was acceptable I didn't like how when there are open seats in business and first class I can't upgrade or take that space so we don't have to be cramed back in economy"
缺點： "seats too small and airplane too hot. It took a full day for my body to recover from aches and muscle cramps."
優點： "The plane is just very good big enough and comfortable compared to other air lines. The food is so nice and enough for each meal and comes in the right time. The entire crew is excellent with good communication throughout the flight. Lastly the broad entertainment available makes even your journey shorter as it keeps you busy."
缺點： "Too much hassle on boarding bus to train? I have watched some of the Elderly had too many problems? Carrying their own carry on on those steps? And the 15 minutes bus ride? We are in the 21 st Century? Needs to be improved. Jaya Sreedhara"
優點： "Pleasant crew."
缺點： "Refusal to let passengers bring water purchased past security on the flight. I have flown hundreds of flight legs, many international, and never encountered such a policy. Water distribution on board did little to compensate. Shortage of vegetarian meals (unless ordered ahead of time) despite their listing on the menu as an option for everyone. I was seated in the first third of the cabin and got no meal. Vegetarian meals should either be available for all or not listed in the menu as an option."
優點： "Service and comfort was good. Seats are bit smaller than other two gulf carriers. Food was good"
缺點： "Food could have been bit better."
缺點： "nothing special"
優點： "On time"
優點： "TV controls user-friendly. Many choices."
缺點： "Cramped seats, especially when people in front lean back."
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
缺點： "The one issue I had was that the crew members did not come around with drinks aside from during meal times. This is a 15+ hour flight, and people got so thirsty that a line of people went to the kitchen themselves to get water."
優點： "Good selection of entertainment"
缺點： "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"
優點： "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
缺點： "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."
缺點： "one of the cabin crews threw the meal to me :("
優點： "Entertainment and food are better compared to other international flights."
缺點： "The flight was delayed and boarding was a bit chaotic."
優點： "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
優點： "Easy check in, and a pleasant flight! Thank You!!!"
優點： "Behaviour of flight crew, punctual arrival,food and departure.Great prices. Nice support from ground staff during lengthy queues at Kolkata immigration.Thanks!"
缺點： "Nothing much ! Restriction of cabin baggage to 7 kilograms for passengers on very long routes ( Kolkata ,HongKong to Boston and San Juan in my case) and being asked to weigh all cabin baggages and check in a cabin baggage of 9 Kilos."
優點： "Staff were always helpful and courteous. Seat in executive economy was comfortable. Food was good. Overall a pleasant experience."
缺點： "A bumpy ride but couldn't be helped."
優點： "The service"
優點： "Seats are relatively comfortable and there are a lot of free snacks."
缺點： "We had trouble checking in online due to a hyphenated last name- tried to call the airline a couple times and everyone was polite but did not help us. We kept getting shunted to someone else and in the end no one did anything and we got stuck in terrible seats separated by many rows. Still better than United though."
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
優點： "The entertainment system is quite good."
缺點： "The food, while hot, is not quite as good as ANA's offerings, but I was happy to have it. The chair cushions are also a bit thin on the bottom, or they are rather hard, but overall I found them otherwise fairly spacious."
優點： "The booking crew was excellent, and helped me avoid delays that were caused by heavy rain in Taiwan the day of my travel so I could make my connection."
缺點： "need more entertainment options; premium economy does have wide seats but not very comfortable"
優點： "Stewardess responsive to requests"
缺點： "Seat headphones not working Toilet dirty"
優點： "Almost none"
缺點： "Long delay make us arrive Kyoto at midnight. Bad food. No movies in enter"
缺點： "Badly delayed without a clear reason"
優點： "Great service and flight"
優點： "H good"
優點： "The seat is comfortable."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Crew amazing."
缺點： "Food variety should be increased."
優點： "Everything and everyone are Good and Nice ."
缺點： "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"
優點： "Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)"
優點： "It was a good flight"
缺點： "The flight was great"
優點： "Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better."
優點： "The staff is very customer friendly. One of the best. I"
缺點： "In general the toilets are clean but for this trip they weren’t very neat."
缺點： "flight delayed as usual"
優點： "Great crew and service"
缺點： "No good beer selections and the water had a bad taste l."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Flight excellent. Service and plane"
優點： "On time ..."
缺點： "Seats were too small! No personal hygiene kit available in long flight .... bathroom faucet was not clean. Some stewards and stewardess were not helpful but some are. I asked for help but one stewardess did not respond but one did help and was helpful. Ground crew were courteous and helpful."
優點： "Flight was not delayed"
缺點： "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."
優點： "早餐是粥 很棒"
優點： "Helpful and friendly crew"
缺點： "never enough leg room in economy!"
優點： "The cabin crews on Turkish work very hard. The food is well prepared ,"
優點： "Staff & food were excellent."
缺點： "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."
優點： "Food, service and free movies and amenities was like old times."
缺點： "In both 10 hour trips to and from US to Turkey my seats were broken and didn’t recline, which made for an uncomfortable trip."
缺點： "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."
優點： "great food! competent crew. all efficient and good."
缺點： "an extra beverage service in the middle of the flight would be nice, but that's okay."
缺點： "This’s the worse airlines that I ever use in my life, in my way back to Boston I get to the airport 2 and half hours before my flight, it was so crowded outside the door, so I didn’t get to check in till like an hour and 10 minutes, Guess what! They didn’t let me in because they close the gate they said?? They have me payed for another thicket to I take the next flight They are so weird, even when you called the customers service they will do nothing for you, like they don’t live in our planet!! Trust me stay away from this turkish airlines"
缺點： "I wish there would be more leg space. Had to use all my power to get the seat to recline. And the movie options were very less and harldy any light and entertaining movies were avilable."
優點： "Excellent food Friendly staff who are willing to help"
優點： "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
缺點： "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."
缺點： "Line for Lugage Check'in was the same regardless of online checking, which make me to think why bother to check online."
缺點： "Terrible customer service"
優點： "The actually flight was great- food and crew were very good and professional."
缺點： "Turkish airlines in Istanbul this last trip was the most disorganized and rudest I've yet to experience. They were incredibly disorganized and unhelpful. It was 5am with hoards of people waiting just to go through a tiny security because they closed the entrance for international transfers. No lines and direction whatsoever. It took two hours just to go through simple sercurity. My flight gate, number, and info to Boston was not even posted on the departure screen so I almost missed my flight- I had to go multiple times across the airport to find anyone to ask. The employees were rude and unhelpful. They did not assist or direct anyone or any of the chaos and they were slow and lacked any understanding to people whose flight was ten minutes till take off. Really unimpressed and highly considering avoiding taking them again to the Middle East in the future."
優點： "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
缺點： "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."
優點： "I liked the idea of offering a tour of Istanbul during long connections that Turkish airlines offer. The tour that I went on was a 2.5 hour bus ride with sightseeing from the window mostly - still it was very nice. The people organizing passengers in groups for the tour in the airport however were not so nice. When I said "I have a question", the guy literally ROLLED HIS EYES at me."
缺點： "The crew was somewhat rude and unwelcoming, both in the plane and on the ground. The seat is not comfortable in comparison with other transatlantic flights - somehow the crew and the seats were so much better on my connecting TK flight within Europe."
優點： "Excellent service, entertainment, the food and drink options were good and a 10 hour flight was made as comfortable as can be."
優點： "The tv because I got to watch a couple of movies"
缺點： "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"
優點： "We liked being in Exit row and the food and service"
缺點： "On way over BOS-->IST the seats were the closest together I have ever had. Exit row video screen support arm did not hold in place"
優點： "Exceptionally nice crew, outstanding amenities, best food I've ever had on an airplane. I especially liked having the option of traditional Turkish fare."
缺點： "The boarding process could have been more organized. I had a business class ticket and could not find the priority boarding line. The first ground crew member I asked was abrupt and sent me to the back of the long line. I caught the attention of a different crew member and he motioned me to the front of the line--it was a little awkward saying "excuse me" to each person that I passed. (I am not used to being a priority passenger!) Once my documents were cleared and my carry-on was inspected at the gate, it was not clear whether to take a seat or to go somewhere else."
缺點： "Not enough room between rows. Can't recline seat if table behind is open."
優點： "LOVED the attention that was given to passengers that wanted/needed rest."
缺點： "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."
優點： "Flight delayed 11.5 hours...not their fault, but there was no communication from Turkish Airlines as to what was happening."
優點： "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts, even food and drink. A huge accomplishment. They really put most of their competitors to shame."
缺點： "Only issue was that the videos kept freezing up, though they did remedy that problem. And I wish they had a foreign hub further to the west. Much as I loved the airline, I would only fly them again to Turkey or further east. It took me 22 hours door to door from Venice to Portland, Maine, when it shouldn't have been much more than half that. It's just too Far East to be a very practical option for visiting Western Europe from the US."
優點： "Liked the food and service"
優點： "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
缺點： "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."
缺點： "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."
缺點： "I asked for sugar 3x before finally getting it (1 hour), but by then the coffee was cold and I had to request a new one and wait another 10 mins :)"
優點： "came home with 2 broken bags, hard to talk to anybody, emailing back and forth since then to replace them, so far offered much cheaper bags and om top of this, a lot of paper work needed to claim those 2 cheaper replacement !!!"
缺點： "very tight seats for 12+ hours across Atlantic flight, old planes, somewhat unfriendly attendants."
優點： "The entertainment choices were quite good. Flights arrived more or less on time."
缺點： "Our departure flight (BOS-IST) was changed 6 weeks after our booking, so our 2.5-hour layover became 10 hours. This happened before in my past experience with Turkish Airlines. There were many babies and small kids, so the noise level was high. Not ideal if you want to get some sleep on the flight."
優點： "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
缺點： "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."
缺點： "They ran out of the chicken dish by the time they got back to me. And my seat didn't recline."
優點： "Great staff. Very hepful when I needed to switch seats."
缺點： "Having touchscreens in the back of the seat isn't a good idea- the gentleman behind me frequently poked and jarred my seat."
優點： "Excellent food. Excellent service. Very friendly people."
缺點： "Seating was a little cramped... Like all airlines today."
優點： "Great service, on time, helpful crew"
缺點： "None of my four flights had me on the special meals list, despite my having confirmed a vegetarian meal with the airline far in advance. Thankfully the flight attendants helped out and got me food i could eat."
優點： "Nice service! The crew was nice and food"
缺點： "I loved everything"
優點： "Turkish Airlines is the best. Great food. An entertainment system that is really in a class of its own, especially on this flight -- large, crisp screens with lots to watch. Wonderful service. Great prices. I'll be back!"
優點： "Turkish Airlines is very comfortable and they go above and beyond to make their meals and flight experience wonderful!"
優點： "On time departure and arrival, staff want out of their way to make the flight enjoyable. The stay at Istanbul airport was a nice experience."
缺點： "They lost half the bags on the plane, including mine, so there was a huge line to make lost baggage claims. Turkish Airlines pretty much runs ataturk airport ist. So they should make sure the Wifi there works. Which it never seems to."
缺點： "I understand that an airline can’t control the weather, but they can be prepared for it. We arrived hours late and found chaos. Conflicting information from staff. Lines lasting HOURS, verging on mob behavior, some passengers shouting and crying. One very good agent got us into civilized lines, but it was still awful. Later that night, we found our second flight HAD taken off, despite every single airline and airport staffer insisting that all flights were cancelled. We could have been home for New Year’s Eve instead of stuck in an airport. The next day, we still got mixed signals about how to check in. Then we found we had been given seats rows apart, despite being one booking. To be honest, we haven’t even taken this flight yet. Our rebooked flight on the following day is hours late and we’re waiting for it now. But I already know enough to post that I will never fly Turkish Airlines again."
優點： "I had a migraine attack and needed to vomit several times. The crew was amazing and tried to help me in any possible way, unbelievable. Extremely grateful to the flight attendants who helped me so much."
優點： "I was impressed. It’s like ANA run by native New Yorkers - newish planes, really good food (including chefs running around in white uniforms with the tall hats!), solid in-flight entertainment, and no nickel-and-diming on drinks, but the staff can be cold. I would definitely fly again, especially if the alternatives are United or American."
缺點： "Turkish Airlines' hub airport, Ataturk International in Istanbul, is a chaotic, surly mess. Part of this relates to the fact that it is simply too small for the volume of traffic it handles, but I also believe airport management deserves some blame. Problems include: * Most arriving Turkish Airlines flights empty out on the tarmac, and then you are bussed to the terminal, adding at least 20 minutes to the process. Some departing flights to North America also require bussing from a distant gate. * Rescreening is inconsistent - once it was some guy standing by a door giving a cursory glance to passports of transfer passengers. Another time, hundreds of people going through a full laptops-out-of-bags-take-off-your-belts xray procedure. * Signage is terrible. Arrows pointing where to go are insufficient (such as exiting the international terminal from the transfer area) and most gates do not automatically show the next flight scheduled to depart. * Gates are shown on the main displays only 2 hours in advance max, and even then seem to change — I saw several people miss their flights for this reason. * Not enough toilets in the terminal and lounges. * Airport staff and concessions workers are surly. I would like to stress that Turkish Airlines (the dominant carrier at Ataturk) is actually pretty good when it comes to the flights themselves. But the airport experience really brings down the brand, in my opinion. My advice to those who have a long layover: Spend $25-$40 dollars to hang out in one of the paid lounges, which have more space, free food, Wi-Fi, etc. You need an oasis in a place like Ataturk."
優點： "Service and food were great, and a friendly crew, and tickets were affordable!"
缺點： "We went on a trip to Berlin via Istanbul, everything was awesome except that the plane between Berlin and Istanbul on the way back was not equipped with TV entertainment."
優點： "Nice clean new plane, professional, friendly flight attendants, nice amenities."
缺點： "Boarding process was chaotic, gate did not have adequate seating, seats on plane were a bit cramped."
優點： "Being this was a last minute business trip, I felt that the overall experience was positive."
優點： "Great service and food. We were able to spread out and relax since there were empty seats nearby on return flight."
缺點： "The length of layovers - we had a 5 hour wait in Istanbul before the connection to Rome. The wait area was very uncomfortable and chaotic - so no way to relax after an overnight flight from USA."
缺點： "I ORDERED A WHEEL CHAIR FOR MOTHER. THERE WAS NO WHEEL CHAIR. I HAD TO GO TO SOS OFFICE A LONG DISTANCE AWAY TO GET HELP."
優點： "The food was good, my wife had her pre-ordered vegetarian dish ready at her seat. The chicken tasted like free-range. Beer and wine are included in the free beverage choices. They bring you a bag of comfort Item: toothbrush and paste, slippers, blindfold and earplugs, as well as a blanket and pillow."
缺點： "The flight was all good. A short flight within Turkey was also good, and very cheap. P"
優點： "Food and service."
缺點： "Onboard LCD entertainment monitors were crappy and the system kept reloading every 30 min. Movie selection was also poor. Unfortunately. Otherwise it was a great experience."
缺點： "Turkish airline is such great a great carrier in general, but has the biggest drawback that it has to go through Istanbul airport. Istanbul airport is so crowded, loud, and people are not nice. Plus it took me 2 hours to find out how to use the free (only for 2 hours) wi-fi. They made the airport look fancy, however, the experience was the opposite. I would highly recommend this airline only if you aren't laying over at Istanbul for a long time."
優點： "Entertainment system Online check-in and seat reservation"
缺點： "Flight attendants unresponsive to the point they wouldn't even come over. Food was so-so but not enough."
優點： "cabin crew very friendly and professional"
缺點： "Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar"
優點： "excellent staff"
缺點： "ship needed cleaning"
優點： "Everything was really good"
缺點： "But the flight left and arrived 30 minn late!"
優點： "Smooth flight, great entertainment"
缺點： "Delayed for more than an hour.."
優點： "Excellent as well!"
缺點： "Everything good as well."
優點： "Brand new A350!"
缺點： "Hmm, nothing really. Lucky I was not in a hurry.."
缺點： "Flight delayed, no head phones supplied and the food was burnt."
優點： "Friendly crews"
缺點： "Seat allocation was not proper for maximum comfort as flight wasn’t full"
缺點： "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."
優點： "Food was good and staff was always with a smile in their face"
缺點： "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"
缺點： "All good, short flight"
缺點： "Flight delayed!!"
優點： "Web checkin and Baggage Drop were precise which saved time. Few passengers do not matter these two (2) important features but this is efficiency to a minimum!"
優點： "Friendly and helpful crew"
缺點： "Food. Arrival arrangements (although this may be out of the airlines control - slow immigration, disorganised luggage collection."
缺點： "Delayed of baggage claims for 1 hour, flight retimed/delayed for more than 1hour"
缺點： "Bathroom line"
缺點： "The flight was delayed 1.5hours"
優點： "Good service and timely operation"
優點： "Crew seems friendly."
缺點： "Business class food is not that good. Menu were not provided so when time to take the order, we have to decide quickly."
優點： "Movie story"
缺點： "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."
優點： "The flight surprisingly arrived ahead of schedule :)"
缺點： "The food, at least it was better than the food out of KUL"
優點： "Took off on time, landed early, business class cabin was comfortable and food was ok."
優點： "Free beer and wine. Good inflight entertainment. Food ok."
缺點： "Seats uncomfortable and not enough leg room for someone 6'02". They ran out of the chicken meal and I was stuck with the fish which wasn't that great."
優點： "Cabin crew are attentive and helpful."
缺點： "The luggage was found opened, a belonging was tied outside of the luggage. When I tidy up the luggage, I found that my toiletry pouch went missing. MH609 was delayed from 2305 till 0030, all passengers board the flight and we were told to alight again due to technical faulty. Switch to another flight and delayed till 0230. By the time we arrived in Singapore, it is almost 0340. Collected the luggages, clear custom and arrived home is almost 0500. There was absolutely no refreshment provided in between, and have to switch between gates which are far apart."
優點： "I appreciated the free baggage allowance and the staff were nice, but otherwise they were a huge headache to fly."
缺點： "They changed the times on BOTH of our flights by HOURS, which resulted in me having to buy a ticket with another airline to ensure we wouldn't miss our connecting international flight. Horribly unreliable, will never fly them again. Honestly airAsia was a better experience than with Malaysia Air"
缺點： "Lost baggage took 24 hours to arrive. Rude staff."
優點： "Clean plane. Nice staff"
優點： "Staff are courteous"
缺點： "Departure was delayed an hour"
缺點： "Flight networkintl booked our tickets very late later mistake in name , faces lot of difficulties in boarding every time..."
優點： "Food so-so. Cabin crew friendly and helpful. IFE was easy to use but film choices were quite limited."
缺點： "Lousy configuration in business class requiring you to clamber over other sleeping passengers to get to the loo. A380 really showing its age. Toilets not well-maintained, toilet rolls not replaced."
優點： "As always the crew is good and also the food. The seats in economy are not comfortable though."
缺點： "Luggage was damaged and the airlines is not responding to my email. Web checking did not work (with an error asking me to contact customer service at the airport) at both departure and arrival flights. I never fly in middle seats but was forced to do so since the staff couldn't give me an aisle seat during check in. I am still waiting for the airlines to contact me about damages."
優點： "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
缺點： "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"
優點： "The flight was quick and the service was good."
缺點： "The flight was delayed and arrived almost one hour later than scheduled arrival."
優點： "Nasi lemak breakfast was good."
缺點： "My entertainment unit didn't work, despite repeated reboots. We left 45 minutes late. The crew seem very disorganised, and kept forgetting requests."
優點： "The Crew in general was friendly and helpful"
缺點： "The food was disgusting so I didn't eat my second meal and the seats were cramped and uncomfortable."
優點： "When I arrived early for my 3:15 flight, the agent said the flight would be late but he could put me on and earlier flight. I left Bangkok at 1:45 instead of 3:15 and the flight was very comfortable with a meal on a short flight to Chiang Mai."
缺點： "Nothing to complain about."
缺點： "For a country known for its variety and quality of food, Malaysia Airlines is probably the worst place to experience it. Tasteless, poorly presented food and the most unappetising of choices. Crew were harried and rude, and the whole journey seems to last 16 hours instead of 8."
缺點： "Transit flight was delayed and there was announcement on when we can board. We were left sitting and guessing when can we board."
優點： "Food for terrible, unpalatable, too much chilli and cooked to mush. Flight was very bumpy, and one crew member was telling passengers all about his many experiences with turbulence in a very loud voice. My 7 year old was terrified listening to him. He should be fired!"
優點： "Food was simply awful; which is a shame for a national airline of a country known for its great cuisine. Some members of the crew were really nice, but we had one on each leg of the flight that were so rude to passengers. On the KUL-BKK leg, one male crew member was really loud and obnoxious, and on the BKK-KUL leg, one female crew member was yelling at some older passengers who were a little slow in boarding."
缺點： "They didn't have my wife's and sons meal request so they didn't get a proper meal. I paid for 3 business class fares and didn't get proper meals. Both flights were delayed."
優點： "I take MAS flights on average 3-4 flights every 6 weeks between Singapore, KL, Sarawak. Pros: Friendly crew. On time departure. Comfortable seats."
缺點： "Cons: Expensive (monopoly).Sometimes no inflight entertainment or very poor sound quality. Meals are budget sandwiches."
優點： "Mannerism of the crew in general. Friendly, hospitable and obliging."
缺點： "Cleanliness was suboptimal. Old aircraft."
優點： "The crew was nice"
缺點： "I got stacked in the last seat , although the the flight was not full and I am s one world Emerald member ( royal Jordanian )"
優點： "The take off was awesome Hospitality was really good"
缺點： "Landing was really bad Its a short flight however we were not provided with headsets to watch some movies"
缺點： "MHのベースであるKLIAで機材繰りによる5時間遅延というのが理解できない。5時間も遅延するのであればKLIA発なので別の機材を手当てすることもできただろう。MHはここ1年で経営が大変なこともわかるが、頑張ってほしかった。 あと、24時発がAM5時発に遅延ということで深夜便が早朝便に変わったようなものだ。早朝便で深夜便のままのミールでは物足りない。7時間も前に5時間の遅延を発表しているのだから、きちんとミールも対応してほしかった。"
優點： "Nothing except the pretty face of the air hostess. Though the KLIA was good except for the airlines services."
缺點： "We were first told to queue in the C counter for check in and baggage drop,after about half an hour lining in the long queue, when I reached the counter, the lady staff on scanning my passport talked to someone over the phone and told me that I should go to the counter Ĺ 16, as the fight is " 70% overbooked" and "not everybody can fly today". I told her that I was already checked in using Internet and that just needed to drop my baggage and get the boarding pass as I had not done that, she told me whatever you need to tell, go and tell tge staff at the L counter. Then I went to the L counter, they had group check in, display, I queued in and when I reaches the counter, they asked me where you have to go, I replied MH 114, Karhmandu, then they said no seat today, I again replied with whole story once again. I finally got my boarding pass and luggage checked in. During flight, when I once asked fir water, tge reply was " I can't give you whiskey as it is finished". I again repeated, the reply was we can give you water but no whiskey. I was shocked, my friend sitting beside me said " who has asked you for whiskey?". I am still thinking why he said and even mentioned the word whiskey?? I never drink an alcoholic drunk, am a teetotaller. We arrived Kathmandu airport on time. But i am still waiting for my luggage to arrive a day after. They said, 120 baggage didn't come in the flight.When I called the airlines Iver the phone today, local office and airport,I have been told to reconfirm thebaggage again in the afternoon, as sone of the 120 luggage are still not coming today. They didn't even record my baggage delay complaint yesterday as it was too crowdy at the counter.they took the tg no only on white sheet of paper. Overall the worst air travel experience of my life. I kept my coffee cup waiting, while of theflight till I landed, tge crew staff told me they couldn't serve coffee as tge weather was bad. I don't know what they meant by " bad weather", tge flight was overall without any major turbulence,."
豁免更改費用。 搜尋到 艾弗裏特（馬薩諸塞州）的彈性機票