- 聖特羅佩沒有大機場。 而需要由蔚藍海岸國際機場的機場提供服務。
- 想找飛往聖特羅佩的便宜機票？25%的用戶找到以下價錢或更便宜的聖特羅佩機票：台北 臺灣桃園國際機場來回機票NT$ 26,660起, 高雄市出發來回機票NT$ 34,003
缺點： "No proper service of food or drinks. Never asked if we need any drinks like spirits. Mainly dissatisfied with food and drinks. Crew was not professional, their English was not good .. very hard to understand . they handled everything in hurry Always got response that non veg is over."
優點： "The cabin, the variety of beverages and the time of the trip"
缺點： "Perhaps the strange breakfast and the TVs quality"
缺點： "My seat would not go back. The person in front put his seat back and therefore I couldn’t watch my TV. No choice for food."
優點： "Airbus was comfortable. Entertainment was really great."
缺點： "I wish there was more legroom."
優點： "Good serevice"
缺點： "food provided is not good. All western style most passengers are from Asia"
優點： "Good service"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
缺點： "Too cramped in economy. Food good, staff helpful."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "The flight was superb."
缺點： "Nothing. Will always fly Emirates whenever I get the chance."
優點： "Every thing about Emirates was first class Including the CREW!!"
缺點： "It was a bit too cold but it did get better afterwards"
優點： "We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Everything. The service, food, entertainment. This airline is phenomenal!"
優點： "The staff near Baggage check-in area are always rude with the customers, it also happened to us in the past."
缺點： "Very very poor customer service"
優點： "Great entertainment system. Lots of leg room best airline"
缺點： "Late departure but made up time in flight"
缺點： "There was no vegetarian food."
優點： "The seating"
缺點： "It was all on time"
缺點： "Everything was great"
優點： "Short flight, excellent service."
優點： "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
缺點： "Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this."
優點： "I liked watching movies and drinking wine and the food was decent."
缺點： "We took off over an hour late with no communication as to why we were sitting on the runway. Most of the crew seemed annoyed and short with everyone."
優點： "Seat comfort Free booze"
缺點： "The fat guy farting in front of me"
優點： "travel was pleasant"
缺點： "Vegetarian meal was bad in terms of quality and quantity."
優點： "They have several older planes. Horrible entertainment system. Picture quality is very poor. Screen doesn't respond to touch...overrated airline...."
缺點： "Luggage didn't make the transfer in Dubai. Arrived 2 days later."
優點： "Comfortable seats on the 777 compared to the 380. The food was great and the crew was world class."
缺點： "The airport did not announce that our flight was boarding. Two bus loads of people were rushed onto the busses because of the confusion. The entertainment display was worn out in my headrest."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Everything Emirates is the best"
優點： "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
缺點： "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."
缺點： "We had a long layover in Dubai and decided to go out to explore the city. When we went to go back with the same carry ons that we had been using our entire trip (with three different flights with them), They made us check in our hand luggage because it was over 7kg. When we went to talk to the person at the gate about it, he was very condescending and rude and not helpful at all. They were also not nice on the plane. Never flying again."
優點： "I was given an upgrade to business class as the flight was relatively empty :)"
優點： "Emirates has never disappointed me in service. They are consistent in upping their game in service and comfort to their customers. I have tried multiple airlines over the years to fly to India but nothing beats Emirates."
缺點： "sometimes the cabin crews didn't show up at all when I needed water or a drink, had to get out of my seat and get it. Seats were not comfortable for a 14 hour flight and think food quality could be improved a little"
優點： "Excellent all the way."
缺點： "Excellent service"
優點： "the crew is the best thing about this airline. they are professional, helpful and seem to like their jobs - excellent across the boards flight times to and from Dubai - excellent from boston I will likely use this service again"
缺點： "for all the hype about how this airline is a "luxury" class airline their seats in economy were the same as everyone else's. Not every comfortable for long halls. They could have a premium economy like British Airways does and I bet it would be popular. The business class was also sub-par. We sat behind it and I could see that they did not even go to flat beds-- Turkish airlines (I hate to say this) was far better. for the cost of a business class ticket $4500 - it should be a lot better) also food quality was ok - not great entertainment - not a huge variety for those who just want something mindless - the movies were ok not great."
優點： "SEATS very comfortable. Timings very accurate other than the weather delay. Staff very courteous. Food is great. Aircraft is equipped with every possible thing"
缺點： "Internet didn't work at all"
優點： "This was our first time flying Emirates. We were very pleased with the crew, check-in process, food and entertainment. The flight experiences (four legs all together) were also very good."
缺點： "The flight from Dubai to New Delhi was delayed due to some aircraft problem. As a result, we missed our train connection in Delhi. The ground crew as well as flight attendants assured us that since it was Emirates' "fault", we would be compensated by Emirates. At Delhi airport we were met by a lady who said that she was the person in charge and no such compensation would be forthcoming. This resulted in a unforeseen hardship for our family of four. Other than this unfortunate experience, we had a pleasant experience."
缺點： "We had 1h10 min of delay before take off!"
優點： "-The time over Dubai was shorter (only 3 hours wait)"
缺點： "-the long bus ride to the plane"
缺點： "My baggage got left out in Dubai and these guys come casually and say your bag is left out there and we will try to get it tomorrow safe! What do u mean try to get it safe tomorrow? You bloody are supposed to be sorry, I paid for my flight! I have valuables inside my bag and some official documents. Worst!"
優點： "Emirates is the best airline I have ever flown. Comfort, pleasant flight attendants, great entertainment system, good food, very comfortable seating. Great lounges on the ground. Would fly them again wherever they go."
優點： "Crew and the food was excellent."
缺點： "Had to wait long inside the flight more than 20 mins for the pickup bus to come in DXB after the flight landed. Passengers who had small children suffered lot. Things can be planned well in advance before the flight landing. Crew members was so generous apologizing everyone for the delay and our patience. _____________________ From the entertainment factor - I had to have an transit at DXB from MAA flying towards JFK... Both the flights have the same movies, TV shows and stuffs. I had already bored on. Watching it for 4 hrs from MAA to DXB yet again for 14 hrs same stuff. :( Would be better if the ICE shows differ from flight to flight rather being the same everywhere."
缺點： "Not enough movie varieties"
優點： "The flight was on time"
缺點： "The boarding process was not orderly"
優點： "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
缺點： "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
優點： "nothing really special"
缺點： "Food is very Poor Seats are cramped and uncomfortable"
優點： "Onboard food was good"
缺點： "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
優點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
優點： "Best flight I had ever seen on the earth"
缺點： "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
缺點： "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."
缺點： "Boarding in Turkey was a bit unorganized. Bathrooms on board could be better and the crew should come pick up the food trays soon after."
優點： "Quick flight with breakfast"
缺點： "Boarding process was a little bit chaotic"
優點： "Attentiveness Professionalism"
缺點： "They was late for boarding The food is bad It's was my bad experience this travel"
優點： "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
優點： "Efficiency and customer service"
缺點： "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"
優點： "Everything except they always arrive late. The food served was actually good. They have cut back on the food and beverages which they serve. But unlike Delta they serve more than water."
優點： "Enjoyed the long flight with warm hospitality"
優點： "Entertainment System, Food"
缺點： "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"
缺點： "We had to wait about one hour after sitting."
缺點： "I had a problem and I was not able to fly. I bought insurance and I tried to contact them, but they denied my request and I would definitely recommend to remove this option because it doesn't give a good image of KAYAK. If I want to trust this application, I have to be confident to use the services and I service from the insurance was fake. I tried to reach the airline to cancel my ticket and they said it's not refundable. Therefore, I would definitely recommend showing refund options when selling tickets. I lost every penny I spent because I was not able to fly. I am sure that my message is delivered now!!!!"
優點： "Food and good movies selection"
缺點： "Flight attendant actitud"
優點： "good entertainment system good legroom new airplane"
缺點： "lowered the food standards compared to previous flights flight was late"
缺點： "Leaving 2 hours late from Istanbul and arriving 2 hours late at SFO, jeopardizing the Shuttle pickup arrangement."
優點： "The security check before boarding pass was good But still not as great"
缺點： "Not clean passengers at all"
缺點： "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
優點： "Great entertainment, very friendly staff, decent quality planes , good beverages"
缺點： "below average food . Particularly for health conscious people."
缺點： "it's not so much the airline's fault. they don't have US immigration desk at Istanbul airport, and going through immigration at JFK can take ages."
優點： "Absolutely nothing, because it never happened."
缺點： "I don't like the fact that I'm stuck in a hotel in turkey without an inkling of when my flight will take off or if it will even take off. I was sent from desk to desk and everyone I spoke with said the same thing, "I don't know" , To every singlee question I had. I slept In the airport like a homeless person just to be shuttled around turkey afterwards in search of a hotel, and I say search because the shuttle that was provided went to 2 different hotels before we got to the one I'm in now. I'm disgusted, and afraid I won't even get a flight out of here."
優點： "Fine experience except that leg room is awful."
優點： "The service and entertainment!"
優點： "The entire trip was very good when though it was very long due to the stop over in turkey. The flight was very good ( business class). Service and food was outstanding. The seats were good. Laying down was still a bit tight due to the armrests remaining in the same position. The crew was extremely nice and always helpful. The Turkish Air lounge on Istanbul is great and makes the united lounge in SFO look like a soup kitchen. I would fly Turkish air again."
優點： "The staff were helpful, the food was it's usual high quality and it was possible to grab a a snack or drink during flight if you wanted one without bothering the flight crew"
缺點： "I found the announcements at the start of the flight a little annoying as they were timed to continually interrupt the films I'd chosen, but I prefer that to not being able to start a film while taxiing."
缺點： "Delay in receiving luggage ,"
優點： "Excellent service, excellent food, very friendly crew"
缺點： "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
優點： "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"
缺點： "They lost my luggage"
缺點： "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
缺點： "I missing my bag 10 days and no any details"
優點： "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
缺點： "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."
優點： "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."
優點： "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."
缺點： "I couldn't get free Wi-Fi on Ataturk airport. When entering my phone number, to receive code for 2 hours of free Wi Fi it couldn't recognize my number 385 099 5744368, or 385 99 5744368. Nowdays, when Wi Fi should be for free without any passwords !!!"
優點： "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
缺點： "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"
優點： "Everything..the crew the seats and everything."
缺點： "Entwrtainment Audio was noisy"
優點： "The service was excellent from A to Z"
優點： "The service was great. The flight attendants are professional, accommodating and very helpful. Inflight entertainment is great."
缺點： "The temperature runs high on most Turkish Airlines flights that I have taken, especially the red eye flights. Every time that I have flown from Istanbul to Almaty, the plane is hot and people are sweating. This time I asked for the temperature to be adjusted, and after about 4 times, I finally felt a bit better - but still not comfortable. I don't know if this is a malfunction, or an opportunity to save money?"
優點： "Always on time. The greatest meals, excellent food and they always give you a nice pocket with personal care stuff"
優點： "Salmon salad and fresh orange juice on economy class is very unique."
優點： "Easy to board and easy flight."
優點： "Interior of the plane was clean. Smooth landing."
缺點： "Pilot did not avoid turbulence"
優點： "The boarding was easy and you didn't have to wait inline for that long"
缺點： "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
優點： "Arrived Early!"
缺點： "Left Late :-)"
優點： "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
缺點： "there was no lounge close to our departure gate"
優點： "Nothing really"
缺點： "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
優點： "Overall everything was ok."
缺點： "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
優點： "Fabulous trip with friendly, helpful staff"
優點： "Cabin crew were very professional."
缺點： "Aircraft returned to gate due to fault and was delayed for 45 min."
優點： "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
缺點： "Flight departing late."
優點： "Booked extra room seat which gave me good room for seating"
優點： "The aircraft was clean"
缺點： "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
優點： "Good flights. Good prices."
優點： "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
缺點： "Bag was lost"
優點： "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
缺點： "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
優點： "Only thing we liked was the fact that we were able to get onto our flight at all..."
缺點： "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
優點： "Just great crew."
缺點： "Not comfortable at all and will not book KLM again."
優點： "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
優點： "In flight food was enjoyable"
缺點： "I don’t like the limited choice of drinks on these short KLM flights."
缺點： "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
優點： "Good efficient flight crew friendly and helpful"
優點： "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
缺點： "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
缺點： "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
優點： "good service"
優點： "Usual professional and friendly service from my airline of choice for most destinations."
優點： "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
優點： "staff was fine"
缺點： "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
缺點： "OLD OLD plane with hard seats and tiny screens"
優點： "Great crew service. Among the best ever."
缺點： "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
優點： "They were awesome."
優點： "Crew service"
缺點： "Flight delayed."
優點： "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
優點： "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
缺點： "No complaints at all."
優點： "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
缺點： "lack of meal options"
優點： "Quick (relatively) flight."
缺點： "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
優點： "Atmosphere, crew were very professional and friendly"
缺點： "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
優點： "Loads of leg room"
缺點： "Loved everything"
優點： "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
優點： "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
缺點： "Quite bummed the plane didn't have wifi / USB"
優點： "Enough space good wine and on time"
優點： "We love the flight all the way"
優點： "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
缺點： "Cabin noise and air conditioning too cold, didn't sleep well"
優點： "Except for my negative comment, a good flight."
缺點： "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."
優點： "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
缺點： "The stinky guy behind me, but that's not the airline's fault."
缺點： "Hygiene of local passengers"
優點： "on time. no hassles."
優點： "Reasonably well organised Nice veg meal Attentive pleasant staff"
缺點： "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
優點： "The Premium Economy section is relatively small, and quiet. At check-in, I was attributed a window seat, and the section was fully packed. The company went out of its way to give me an aisle seat. A window seat would have resulted in a badly hurting elbow. The seats in Economy Premium are OK, nice pitch and width : 2+4+2, instead of 3+3+3 in Economy."
缺點： "The seats in Economy Premium have a foot-rest, that is badly designed and badly kept. Nothing to do with the kind they have in Business class. Push the button, it will spring up. This is OK for short people with short legs, like average Vietnamese customers. It is a pain for taller people with longer legs. It takes a lot of strength to push the footrest into its former position. In my seat, two attendants came to my help and could not do it. Something apparently was broken. I spent 13 miserable hours without being able to find a comfortable position for my legs. I strongly suggest to Vietnam Airlines get rid of the footrests altogether, or find an easy-to-manage model."
優點： "The plane is comfortable, staff on board are very polite and helpful."
缺點： "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."
優點： "All good"
優點： "The clean and modern aircraft."
缺點： "The food could be improved"
優點： "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
缺點： "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."
優點： "Good boarding process, punctual,great cabin service"
缺點： "Baggage arrival"
優點： "In-flight meals for the Asian routes were nice."
缺點： "Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers."
優點： "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
缺點： "Not fare"
優點： "late flight from sg,will usually depart on time"
缺點： "they moved to changi terminal 4. Terminal 3 is much better because of train connectivity."
優點： "On time Courteous Staff"
缺點： "No in flight entertainment"
缺點： "The flight was 3 hours late. My seat was wet when we boarded. I’m not sure it was really the crews fault, but still sucked and not a great experience."
缺點： "Clean, organized and friendly service. The headsets are not well taken care of. I had to exchange twice due to the broken items."
優點： "Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form"
缺點： "Took too long (more than 1 hour in queue) to check in at Sydney"
缺點： "Entertainment system wasn't switched on immediately after take off and safety demos"
優點： "friendly crew. flight departed on time"
缺點： "no entertainment no wifi food is just ham sandwich and this is same food you get if you take the morning flight."
優點： "I choose this flight because of late departure time"
缺點： "no entertainment. no wifi."
優點： "The food, service in the air, ground service, everything was excellent"
優點： "Very good experience especially compared to USA airlines"
優點： "Overall a good airline. Full meal served even on a short hour and half flight."
缺點： "The air con wasn't on until we were in the air"
優點： "evrry thing"
缺點： "This normally short flight was prolonged because of weather. The airline can't control this. However, we only got two updates by the crew, once to say that we were unable to land and were now going to Pnomh Penh to refuel, and sending to say we were leaving Pnomh Penh. The total time over five hours and would have been better with more updates."
優點： "A glass of red wine"
缺點： "Broken seat would not recline"
優點： "Good weather and a quick smooth flight"
缺點： "They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane."
優點： "Priority boarding for pregnant passengers, leggy and clean"
缺點： "No personal service, meaning have to fill out the same waiver of liability every time we fly, even if flights are just a few days apart."
缺點： "Poor quality of food. We were not served vegetarian food despite our request made at the time of booking."
優點： "Early check in was not a problem and baggage check in weight is great and not paying for it."
缺點： "This flight seems more and more every time we take an econo flight which, should be cheaper then what you get for pricing. No fluff flight only I can see the different is the baggage weight you can take is only the extra. Seem we stayed on the tar mac for a while flying out and flying in Ho Chi which, the air movement in the cabin was not that great at all and little stuffy and warm. One thing leaving out of Term 3 at Singapore if you go thru Immegration and want to eat the food is not great all and stay away from Burger King and for the 3rd time got sick again! Worst Burger Jiont in the World ever! From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! Thier are a rip-off to still wanted everyone to pay full price for the a meal and without no drink and pay extra for water and wanted people to pay for ice. Burger King Co. really need to take hard look at this Joint for very bad foods serving people and getting them sick and ripping people off with money. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight."
優點： "Vietnan Ailrlines is the best and most reliable in-country operator. However, that isn't saying much. Overall, the company, its equipment, and employees are the most professional."
缺點： "staff on ground and in flight was unfriendly"
優點： "Check in was easy. Able to check in baggage easily. Staff was kind"
優點： "Flight cancelled"
缺點： "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"
優點： "Easy to change flight. Lots of leg room. Friendly service."
優點： "On time. No problems."
優點： "Crew on board was responsive and really helpful with regard of needs of passengers. Food tastes really good. Decent amount of leg room, considering it's economy class."
缺點： "We had a flight at 11am in korea with vietnam airlines heading back to Singapore. We had to queue an hour and a half for our boarding pass and check in, which makes it unbelievable how is that possible. We were there early since 815am, and only got our boarding around 10am. We nearly missed our flight as there were queue all around for security check. I guess this is the first and the last time i will travel with Vietnam Airlines."
缺點： "We booked the flight for family of 8 Despite informing them over counter in Narita international airport that to place us at 2 together in the same because we have kid of 8 years and 12 years , we were all allocated separately. We could not do online check in even we log in 24 hours before flight ,all seats shown available is individual. Being in the airport early does not help too. I will definitely not consider taking Vietnam airlines in future n will cautious friends to be aware of such service."
優點： "it was a short trip"
缺點： "plane was old and had an unpleasant odor"
優點： "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
缺點： "Nothing to dislike about this flight"
缺點： "There was no luggage requirment on my flight plan. I thought that it was 32 kg since it was international flight. At the counter I wad told I am over 20 kg allowed on that flight since this fligh was code shared with Vietnam Airlines but operated by Cambodia Angkor Airlines. After manager intervention my suitcase was accepted. I would appreciate clear communication about allowed suitcade weight on code shared flights."
優點： "Great staff, clean plane and modern"
缺點： "It was very hot!!! No air circulation at all. Food was bland. No snacks given out"
優點： "Flight schedule on time"
缺點： "Very little leg room. Claustrophobic with high seats blocking any view of windows. Food was basic with stale bread. Person in front had seat reclined for the whole trip even though she was reading. Also down during lunch. Infuriating."
優點： "Flight left exactly on time and arrived 10 minutes early."
缺點： "Leg room very poor on this flight. Very short flight so no food or entertainment."
優點： "Good side of it give business class passages and elder people, pregnant women and family with children on board first. It's good to make a family comfortable with their children."
缺點： "Poor menu service and I have no choices over the menu. All the request menu it just no services like it at all in flight, stewardess not so friendly at all. Interior design it's so dull colour not very cheerful airlines. Regret to fly with Vietnam Airlines. I will never take your flight anymore."
優點： "Ease of travel was fantastic"
缺點： "Food is so boring.."
優點： "The staff were very nice."
缺點： "I would like a few more western choices of food in the business lounge"
優點： "The Air France business lounge that Vietnam Airlines use in CDG Airport was excellent. Lots of space a good selection of food. The airline staff where all wonderful and food on the plane was delicious. I like the sleeping pods. Very private and comfortable."
缺點： "I would like a few more recent English movie choices."
缺點： "Security services at Manchester airport...too long and not friendly at all"
優點： "Nice staff, very professional and helpful."
缺點： "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
優點： "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
缺點： "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."
優點： "Crew was very nice and the plane was clean and comfortable"
缺點： "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
優點： "The crew were nice."
缺點： "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
缺點： "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."
優點： "Flight attendant was very nice."
缺點： "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
優點： "Standard on most parts with pleasant staff"
缺點： "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."
缺點： "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
優點： "I didn’t actually liked the entertainment"
缺點： "I just didn’t enjoy the entrainment."
缺點： "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
優點： "I would like to come on time each trip because I got two late time before with airfrance"
優點： "Speed, courtesy of the flight attendants"
缺點： "Landing was a bit rough, understandable due to the weather."
優點： "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
缺點： "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
優點： "Short & easy flight"
缺點： "All ok"
優點： "Nice food Right in time Police and customs formalities easy"
缺點： "Poor comfort in business class No entertainment at all"
優點： "Efficient on and off Staff polite and helpful"
缺點： "It was delayed"
缺點： "The air France flight was overbooked and we had been in standby until the last minute"
優點： "Friendly onboard staff"
缺點： "Treated like cattle while boarding unless your preferred member. Average food quality."
優點： "All of the crew were friendly and the flight was on time."
缺點： "No problems"
優點： "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
缺點： "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
缺點： "Business Passngers have to wait in the same bus to board the flight what is the point then...."
優點： "Great crew"
缺點： "Food could be a bit better. White bread is unhealthy."
優點： "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
缺點： "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."
優點： "All crew I interacted with was great, friendly, and helpful."
缺點： "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
優點： "Crew was great"
缺點： "Not enough food"
優點： "Good seat near the front."
缺點： "Delayed arrival by 30 minutes."
缺點： "bad smell around my seat"
缺點： "Too crowded"
優點： "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
缺點： "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
優點： "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
缺點： "There is nothing I did not like."
優點： "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
缺點： "Wheel chairs for my ill and aged parents was not provided"
優點： "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
缺點： "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."
缺點： "Delay over an hour"
優點： "quick flight 10 min ahead schedule"
優點： "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
缺點： "One bag did not arrive in Toronto, apparently delayed in Paris."
缺點： "Left a little late for no apparent reason."
缺點： "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"
優點： "Ticket price"
缺點： "Long check in wait in Dubai. Food was shocking - inedible!"
優點： "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
缺點： "Although incoming plane arrived late, flight home arrived 20 minutes early."
缺點： "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."
優點： "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
缺點： "I thought the seat seems a bit short but the leg room is ok."
優點： "The airplane was new, good food and service."
優點： "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
缺點： "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."
缺點： "Boarding more than 15 minutes late. Departure on time, though"