搜尋前往義大利的平價機票

缺點： Customer service on the flight was poor .

缺點： It was not a pleasant stay in Beijing airport... The staff were very rude and not helpful.. I had to fight for the wi-fi code and I had to fill out a form, for a pass to get out if the airport... I waited over 90 mins in line, only to be told I was I the wrong line, in the first place ??? !!

優點： Love the space of airplane

優點： The on time performance also inflight Meals

缺點： Check in for Departure

優點： Cleanliness and no disruptions

缺點： The crew were slow to clear the food trays

優點： Boarding was swift

缺點： Crew was indifferent and cold in their service. Food was mediocre.

優點： Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea.

優點： The crew was friendly and effective. The flight was on time. The seat was comfortable in economy

缺點： Food was average. I wish the snacks could incorporate some Hong Kong specialities.

優點： Na

缺點： The total unprofessional service/ way we have been treated. Never again I will fly with this company. 2 hours delay from Amsterdam for a unknown reason as their English is very poor. As we took off we shared our concern for our connection in Guangzhou, after managing to find someone able to speak and understand English (unbelievable on an international flight) we have been told that would be fine and eventually worst case scenario there is another flight during the day. When we arrived we have been told nothing (even though we shared our concern from the beginning, they didn’t care at all, connection from the same company), when we went out of the plane we ask a crew member in the exit corridor who replied like annoyed of the question that’s fine take next on the left and next on the right (more with gesture than with an English language) when we arrived after running at the transfer gate we asked about the connection to Sydney the first staff told us that the gate was already closed and it’s too late, we then asked what to do : go in this queue and didn’t want to speak anymore. When we arrived at the desk we have been told gate is closed, wait on the side we’ll see later, we asked when and have been replied later....after 30min we have been told that there is no other flight before the day after (same company, different speech...) and wait again....there is another flight the day after in the morning with 6 seats available only...for the rest we don’t know we have to check but it’s gonna be hard because it’s the high season : Unbelievable as we were 15-20 people in this situation...after a couple of hour we have been offered to travel via Vietnam with a stop of 9 extra hours before having another flight of 9hours if we didn’t accept this one they didn’t know... Never ever again with this company and this airport...

缺點： Milk and sugar in the coffee.

優點： Service was excellent !

缺點： Milk and sugar in the coffee.

優點： Excellent service. A meal , drink and a coffee included which we were not expecting.

優點： Shirt flight but well catered, boarding was efficient and quick.

缺點： Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside

優點： Good flight, very attentive crew.

優點： The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

缺點： Boarding was chaotic and congested with not much information or order.

優點： The dumpling. The on board staff were very pleasant and had a lovely glass of coke cola with ice bit small though.

缺點： After 30 hours of travelling and no problems my luggage got lost on my last flight. I still haven’t got it yet, my medication was In there and it has ruined the whole trip for me. I am so upset with service I can’t begin to explain the pain I am now suffering. I have no clothes other than what I’m wearing. I have no toothpaste or toiletries. I feel ashamed of myself as I have dirty clothes on. I am truly not satisfied with my service. I have been let down to the highest order.

優點： on the plane, Crew in CA are great! Food is delicious! Entertainment is very good!

缺點： I had a terrible time yesterday when I had to transfer from CA 4120 to CA 429 in Chengdu Shuangliu to Sydney. When I got off at Shuangliu airport From CA 4120 at 23:50pm, there was no airport bus to transfer me from T2 to T1 international Departure at Chengdu Shuangliu. I have to run in the dark nearly 2 km to catch 1:20 am CA 429 to Sydney Australia. Really bad international service in Chengdu Shuangliu!!

缺點： It was not a pleasant stay in Beijing airport... The staff were very rude and not helpful.. I had to fight for the wi-fi code and I had to fill out a form, for a pass to get out if the airport... I waited over 90 mins in line, only to be told I was I the wrong line, in the first place ??? !!

優點： Ran on time

缺點： Food and drink options are limited

優點： Was the cheapest option at the time, and quality wasn't worse than the others

優點： on the plane, Crew in CA are great! Food is delicious! Entertainment is very good!

缺點： I had a terrible time yesterday when I had to transfer from CA 4120 to CA 429 in Chengdu Shuangliu to Sydney. When I got off at Shuangliu airport From CA 4120 at 23:50pm, there was no airport bus to transfer me from T2 to T1 international Departure at Chengdu Shuangliu. I have to run in the dark nearly 2 km to catch 1:20 am CA 429 to Sydney Australia. Really bad international service in Chengdu Shuangliu!!

優點： Very good service on board, crew very attentive and polite.

缺點： Lack of communication with customers in change of situation. Airline had to change the aircraft and as a result all passengers had to be transported to the new aircraft by buses rather than via boarding bridges. It was the longest airport shuttle ride ever because no one told us what to expect. People complained. But airline could have managed expectations better by giving notice to customers what will happen next, customers will be more forgiving that way.

優點： Love the space of airplane

優點： The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

缺點： Boarding was chaotic and congested with not much information or order.

優點： Good flight, arriving well on time.

優點： Good flight, very attentive crew.

優點： Comfortable and well laid out seat area

缺點： Food was a little substandard for business class