- 羅納瓦拉沒有大機場。 而需要由賈特拉帕蒂希瓦吉國際機場的機場提供服務。
- 想找飛往羅納瓦拉的便宜機票？25%的用戶找到以下價錢或更便宜的羅納瓦拉機票：台北 臺灣桃園國際機場出發單程NT$ 6,363，來回NT$ 9,912, 高雄市出發來回機票NT$ 18,051
優點： "Great service. Crew are kind and friendly!"
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
優點： "Efficent, courteous and reliable."
缺點： "Nothing in particular."
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
優點： "Very comfortable"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
優點： "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
優點： "One of the best inflight meals. They serve snacks on top of main meal."
缺點： "The shuttle bus to the plane was crowded. Limited movie options."
缺點： "Food was a bit salty. Bread was so cold."
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
優點： "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."
優點： "leg room!"
優點： "crew was very polite and everything was smooth."
優點： "Most all."
缺點： "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
優點： "The crew"
缺點： "No food available only drinks"
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
優點： "Treated with respect and calmness."
優點： "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
優點： "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
缺點： "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
缺點： "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"
優點： "Flight attendants were very nice on this modern 787. It was a pleasant easy flight."
優點： "As expected from the Japanese, super polite snd patient."
缺點： "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
優點： "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
優點： "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"
優點： "Enjoyed the flight very much!"
缺點： "Too much scrutiny for my request for a double vodka screwdriver"
優點： "I really like the technology in the plain and all of service , crew are so nice everyone had a real smile"
缺點： "Space of the seat are too tiny also a place to have some food"
缺點： "There was no information about connecting flights before landing."
優點： "Check in was easy and staff and crew were very polite."
缺點： "Headphones didn't work well. We had pre-ordered a child meal 24 hours in advance but did not receive it."
缺點： "Long security lines"
優點： "Great airline. If I give United 1 *, then ANA gets 4* in my book. The staff and flight attendants are very attentive to your needs, polite, always pleasant. I've been using ANA for my frequent trips between Japan and the states, they are consistent. The in flight food is good. You will get complimentary wine, Haagen Dazs ice cream dessert. Cathay Pacific also serve HD ice cream, but half the size on lunch meal. ANA serve on both meals."
缺點： "i could give ANA a 5*, but I think their web site needs work ! their web navigation is kinda confused, a little bit less intuitive. If you are in the US you need to log on to the ANA US site, the JP site is in Japanese and it will not redirect you to US. On line check in can get confused as a lot of time it would not recognize the booking number, you have to use a long 10 digit e-ticket number. My fight from Tokyo to HKG would let me check in and get seat assignment until 24 hours before the scheduled flight. The seat map shows all seat ps were taken without telling what is going on."
優點： "Great comfort."
缺點： "Limited entertainment compared to other airlines."
優點： "Good service"
優點： "Excellent service! Previous notice me that boarding time & gate number~ I'd like to book the tickets here!!=)"
優點： "ANA has always been a great airline to fly.They treat the passegers with respect.That is something the airlines from the United States needs to learn.Served a meal on a two hour flight.That is something you can't get on a six hour flight from airlines in the United States."
優點： "It was short flight and I chatted with other passengers from Canada. Even helped them with their entertainment controls."
缺點： "Just boarding, people still want to get ahead in line, even though I was already in front."
缺點： "The flight was very small."
優點： "I had an emergency door seat, so it was comfortable than usual economy seats. Cabin crew is better than most other airlines, very polite and efficient."
缺點： "Meal was boring. Fish was dry and rice was wet... :-/ I couldn't eat much of it and probably this was the first time I felt hungry after got off the airplane. Another important thing I noticed was the audio volume of safety video was too quiet to listen. It seems for me they are too polite to be tough to the passengers who don't behave properly."
優點： "The service from beginning to end was outstanding. The use of the different lounges and the access to them was clear and options were great."
缺點： "Plane was a bit older and the TV was not very good quality as a result."
優點： "Friendly crew"
缺點： "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."
缺點： "Vegetarian Meal was poor."
優點： "Friendly attendants, cozy seats, lots of food, everything is satisfying."
缺點： "The only cons is food: it tastes plain and boring. The entertainment content is a bit too out of date, which is not a very big deal to me."
優點： "Modern plane. Comfortable seats"
缺點： "Small tables and location of head phone jack poor. Cable is always in your food."
缺點： "movie choices were poor and picture quality bad.."
優點： "Easy and fast boarding. Very nice and polite crew."
缺點： "Waited on runway for 25 minutes for no reason. Not a busy airport. There is maybe 2 flights an hour."
缺點： "Delay, sitting on plane for 1 hr before take off"
優點： "I like everything. I am giving the carrier a 5-star rating. Should I fly again with ANA? Why not? It was a very good experienced flying with them."
優點： "Every thing was good"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "No food for vegetarian"
缺點： "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."
缺點： "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."
優點： "The service provided by the crew is top notch. No one goes hungry on Emirates."
缺點： "The seat pitch is getting tight."
優點： "On time"
優點： "Leg Room"
優點： "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
缺點： "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."
優點： "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
優點： "The time to board and arrival was on time"
缺點： "They didn't have mango juice"
優點： "Great selection of entertainment."
缺點： "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
優點： "I liked the food and entertainment only."
缺點： "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
缺點： "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"
缺點： "There was a minor issue with bus availability at DXB once we landed. Other than that, the flight was excellent."
優點： "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
缺點： "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
優點： "Crew is friendly and good service"
缺點： "Emirates did not honer the cost of the Hotel night in Dubai. Neither Kayak, nor Emirates advised us to book the hotel within 24 hours of flight time. We called Kayak, they have Zero customer service. We called Emirates, they blamed it on Kayak. They said that they should have advise us to book the Hotel at least 24 hours before departure. We ended up paying for our Hotel and meals and it should have been coveted by the Airline. Randa"
缺點： "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."
優點： "Comfortable seat"
缺點： "I was inzble to select vegetarian meal on ypur website"
缺點： "Overall handling of delay and missed connection flight was disappointing. The meal voucher that was given was of no use. Absolutely disappointed with the overall handling of the situation that day."
優點： "Bumped up to first class"
優點： "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
缺點： "The leg room could be a wee bit better. Then again, I was in economy."
優點： "Felt at home"
缺點： "Late take off"
優點： "Timing, service, comfort"
缺點： "Sat next to a man who smelled terribly like alcohol. He then ordered and was served a small bottle of wine... I'm not sure he should have been allowed to board or served more alcohol. He was not causing any disturbance, mostly slept, but smelled awful I had to turn my head the other way and would have liked to move seats."
缺點： "I did not get the seats I selected when booking"
優點： "Seamless flight with usual high standrd of on-board service and food"
缺點： "Late take off"
缺點： "No toilets in departure lounge! Delay of 30 minutes sitting with hardly any oxygen in cabin thought I was going to pass out. My last flight with Emirates."
優點： "Impecable! Not too many announcements! Absolutely gorgeous plane, great crew, good bathrooms, comfy seats, more room, the plane is so huge you don't feel a take off or landing. Easy pleasant check in process. Thank you!"
缺點： "The food, well I rarely eat on a plane, but some times its a bit better than the others. Vegan options could be good option as i don usually trust meat or fish on a plane! The touch screen doesn't feel the "touch" lots of times"
優點： "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."
缺點： "Headphone was taken by crew the moment plane landed."
優點： "I felt unwell towards the end of the flight. The cabin crew could not have been nicer. Although they were busy they all found time to come and check on me, including the purser. Water and other drinks were given out regularly. They even provided afternoon tea with scones and cream!"
優點： "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
缺點： "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."
優點： "First class on Emirates is a perfect flying experience!"
缺點： "The in-flight crew was rude and aggressive. Also there was no communication or announcement regarding the delayed flight. Food was substandard. We've had much better experience with emirates in the past. Next time perhaps we will opt for another airline ."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
缺點： "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."
缺點： "Long walk from flight to the immigration Tooo tooo long"
優點： "Everything is wonderful"
缺點： "Tight Economy Class seats"
優點： "The A380 was much more comfortable way to fly than the 777"
缺點： "I disliked the food"
優點： "Nothing !"
缺點： "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
缺點： "1: This is related to HORRIBLE experience traveling to Dubai from Ahmedabad on Saturday (EK 202 11 PM/ EK 538). EK 202 – delayed by 24 hours Issue:FROM 3 HOURS INFLIGHT SITTING, RETURNED LUGGAGE, HOTEL FOR 4 HOURS, 12 HOURS OF WAIT TIME ON AIRPORT DOING NOTHING EK 538 – delayed by 6 hours Issue:FROM 3 HOURS INFLIGHT SITTING, 6 hours delay. I booked the flight with Emirates because of their better service even though Price doesn’t matter, but I didn’t expect this bad. No rest from Last 48 hours due to HORRIBLE experience with emirates and Flight delayed. I am surely looking for some king of refund in the ticket since it was really bad experience. It took 48 hours to reach from JFK to AMD (It supposed to be 20-22 Hours). Do you think Should I fly with emirates Again? If yes give me One reason. Thanks. Any feedback appreciated."
優點： "No lunch coupons or future flight discounts given"
缺點： "Unapologetic about causing so many subsequent delays"
優點： "After what happened on Wednesday August 3rd I expected there to be some craziness but not like this. I was checked in by an employee who just started that day. She tells me in a faint voice "sir you may not make this flight". After that she tells me to check back 1 hour before the flight leaves. So I do, another teller states you made the flight please go to security. I have 45 minutes before the flight is schedule to leave at 3pm. I rush with my wife from one part of DXB to the other. Somehow make it there, but then have to wait for over 2 hours because of a connecting flight being delayed, unbelievable. Then when we land and I try to claim my bag, the bags are lost. Not just mine quite a few passengers. I go to baggage claim and the teller is screaming at me and other passangers "shut up, I don't care about your bag". This is the most disrespectful moment of the trip, never have I experienced a customer service provider yell at me like this. This experience is a direct reflection of emirates lack of management in their hiring process, as well as their ability to train their staff in high stress environments. Will I fly emirates again probably not, paying a premium for below average service is not worth it. The cabin crew were very thoughtful and respectful and made the trip bareable, their ground crew is anot her story."
缺點： "Lack of management with staff, being unable to control a high stress level situation, additionally the lack of communication regarding the progress of my flight. Delays and set backs happen but communication would help me plan and be prepared accordingly."
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
優點： "The service, entertainment and food were all excellent."
優點： "Food , entertainment"
缺點： "Seats very compact"
優點： "Courteous and professional stadd"
缺點： "Some hurry up but not overly so"
優點： "Very short flight"
缺點： "食物差 設施差"
缺點： "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"
缺點： "Super delayed."
優點： "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
缺點： "Movie choices somewhat limited, not the most comfortable bed"
優點： "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
缺點： "Food was alright, i had better food in Bangkok airways"
優點： "Inflight good. Food average. Unfortunately there was AirCond snag and delayed for over an hour, arrived KULAP safely."
缺點： "Attentive and helpful cabin crew."
優點： "Overall, inflight service good except chief purser at the front of the aircraft rather arrogant. Others helpful, on delighting the a/c, ground staff helpful."
缺點： "All ok."
優點： "ARN to BKK: Good crew, good seat (Thai Premium Economy - available Scandinavian flights only), on time departure and early arrival BKK."
缺點： "Food was tasty enough, but not hot when served (a common problem with many airlines) and only two options for Premium Economy. Entertainment options also limited."
缺點： "Boarding - No announcement regarding boarding, people were unsure when boarding would commence and reason for the delay. Comfort- it was very hot, as temperature control is activated by staff; I asked staff to turn on air conditioning in my area as it was very hot and stuffy, but it was still hot and fairly uncomfortable."
優點： "return flight on a brand new plane - always helps Excellent movies selection"
優點： "Loved the journey. It was excellent. Food, service were all good. Comfort of the journey was again excellent."
缺點： "There was a 30 minute delay at the gate for boarding which was not announced or informed."
優點： "Aircrafts ...which are big"
優點： "Airlines service and cabin crew services."
缺點： "The gate was the furthest one and boarding was delayed more than 30 minutes"
優點： "The food was better than the last time."
缺點： "Our itinerary did not show that we had to transit in Chiangmai. It came as a surprise when we checked in at the airport. That was very misleading. We had to remove our hand luggage at each stop."
優點： "The food was the best airline food for the whole trip. The green curry was very nice, though it would have been better with chicken instead of fishball."
缺點： "The boarding was ridiculous. We had to get off the previous flight so far away from the main terminal, and wait on the tarmac for the driver of the van to come. He was late. Luckily, the Passenger Services Agent was reactive enough to check our boarding gate with her handphone and wrote the gate number on our boarding pass. It was a mad rush from where we alighted from the van to the gate which was at the extreme end of the terminal, coupled with stairs up and down, and carrying our hand luggage. Anybody with a weak heart would have collapsed. What more when we are both senior citizens! The time to change plane was incredibly short. That was a torture. One more hour would have been just right."
缺點： "Food not up to previous Thai Airways offerings"
缺點： "Our connection flight from Germany was changed and we were not informed meaning we land in Germany after the flight has departed. We're forced to buy a last minute flight with a different airline to ensure we do not miss our honeymoon plans"
優點： "Crew friendly"
缺點： "Poor food and boarding"
缺點： "Lack of legroom"
優點： "Nothing this time"
缺點： "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"
優點： "According to the price, services was perfect"
缺點： "Bad onboard service"
優點： "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."
缺點： "3 hour delay made it difficult to be thrilled about anything"
優點： "Service was friendly I had no one sitting next to me so was able to be comfortable Boarding was quick Entertainment could have more options but was still good"
缺點： "Didn't enjoy the options of food"
優點： "The staff were great but couldn't rectify the entertainment."
缺點： "No entertainment as the movie wouldn't play or watch anything else."
優點： "Its a very good flight with good service and hospitality"
缺點： "I find the selection of movies and songs quite limited."
優點： "Attentive service, great food, smooth flight"
缺點： "Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping"
優點： "Excellent service"
缺點： "That Kayak did not inform me when bookinhg that the seats they were selling me had to be at the very back of the plane Last time I will ever use Kayak"
優點： "Whole package very good"
缺點： "All good"
缺點： "30 minutes out of Bangkok, there was a problem with the plane and we returned to the airport for repair. I absolutely value the priority on safety, but the 4 hour addition to my already long trip was painful."
缺點： "Food quality"
缺點： "Chiang Mai lounge worn-out. Staff nonexistent. No alcohol. Snacks economy quality.Delay 30 minutes, no explanation given. No alcohol served on domestic flights in business? Seriously? Meal no choice. Entertainment nonexistent. Airshow only. The seats look like a 70s Sci Fi B movie set. In recline I kept kicking the seat in front of me. This was all on a one hour and ten minute flight. I'll never fly them long haul."
優點： "Everything but the food"
缺點： "Food was two bland steamed fish dishes in the low calorie meal. Please have more variety as done in the past."
缺點： "Vegetarian options limited Entertainment options limited"
缺點： "Vegetarian food options and entertainimemt limited"
優點： "The main meal of Thai Beef Curry was delicious"
缺點： "After the meal service, the cabin temperature was raised making the cabin very hot. Moreover the crew ceased to circulate thought the cabin with water and juice. As the other passengers adjacent to me had fallen asleep I was not able to leave my seat and it was over 3 hours between drinks being offered."
優點： "The premium service and the comfort of flat beds . Efficient service allowed more time to sleep which was much appreciated"
優點： "Lovely snack on board"
缺點： "Could diversify on drinks served.... Just coffee, tea, water and orange juice. Would've been nice to have been offered a beer."
優點： "Service of crew in the aircraft and food"
缺點： "Everything was good"
優點： "Price was amazing"
缺點： "Everything was great!"
優點： "Nothing much to comment and happy with the service rendered."
優點： "The variety of new release movies."
優點： "The seats and the crew."
缺點： "No alcohol in Business/Silk Class & Entertainment system not working. Food poor."
優點： "Not much to like particularly for this flight."
缺點： "The crew was a bit rough."
優點： "Little more leg room! A good flight overall"
缺點： "Flying time too long!"
優點： "Little more leg room!"
優點： "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
缺點： "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."
缺點： "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"
優點： "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."
優點： "Great service and smiley staff"
缺點： "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."
優點： "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"
優點： "The crew were very polite, efficient and attentive."
缺點： "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
優點： "Superb crew and excellent service."
優點： "The crew is excellent. Travelling with baby and they take care of us attentively"
缺點： "Delayed 30min in the end."
優點： "All components of the trip were UpTo the expectations"
優點： "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
缺點： "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."
優點： "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
優點： "Boarding was quick and efficient. Crew did their job pleasantly ."
缺點： "Food was very ordinary, not up to what I expect in business class."
優點： "On time"
優點： "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
優點： "Great seat size loads of leg space and lovely flight attendants"
優點： "Airline staff so helpful and nice, sets had loads of space, I was seated at the back of the plane when they ran out of meals before our row, I said it's fine I'll just have bread rolls but she got me their staff meals yum, air hostess was so lovely"
優點： "Friendly, good food with snacks, incident free. Thanks"
優點： "I do however appreciate that the plane did wait for us"
缺點： "My flight was delayed and although my connecting flight did wait this was only because a large number of other people on that flight where not only on my flight but where coming in from other flights as well. this seems like really poor management and practice"
缺點： "one of the cabin crews threw the meal to me :("
優點： "Typical Cathay"
優點： "The extra space was nice, but expected as I paid for it."
缺點： "My wife's and my seats were sticky and difficult to recline. my headphone socket had lose fitting and neither the airline supplied headphone nor my Bose QC headphone were able to work constantly. The service from the two hosts was poor with very little to no engagement or pleasantries. I compare this with Premium Economy class flights with other airlines I have flown and I will elect not to fly Cathy Pacific again. I also found the food and the service below average. No option for wine on this flight, just red or white."
優點： "Attitude and service levels of the flight attendants was the best I have encountered for a while"
優點： "All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too."
缺點： "Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly."
缺點： "Food have to be more tasty"
缺點： "The food was simple and not enough for Cathay Pacific standard"
優點： "A350 was very nice. Very quiet, new screens on entertainment system big and easy to use."
缺點： "the flight was delayed 1.5 hours before boarding. After flying for around 2 hours, they decided to turn back due to the flushing system was not working in the toilet!!!!!!!!"
缺點： "Terrible food."
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
優點： "Comfortable flat bed, good food, and very good care by the stewardess (esp Irene?, not sure of the name)"
缺點： "Entertainment. Would prefer more documentaries and more South Asian music."
優點： "I was sat on the front row so the experience was greatly enhanced. The crew was courteous and efficient in their service. The meal quality was okay. I had a beef stir fry for dinner which was cooked well but bland. The morning omelette was good but too small in portion. The entertainment selection was fantastic."
缺點： "I wish cathay does hot drinks runs during the flight given how cold the cabin was maintained."
優點： "Nothing at all"
優點： "The air steward/stewardesses were very polite and their service made the flight very pleasant. Kudos to the team on board. For everything that was negative about our flight, the onboard crew do live up to Cathay's reputation of quality service."
缺點： "A passenger was coughing severely throughout our 12-hour flight. Albeit he had a mask, but his poor health made us worry as we were in confined space together for an extended period of time. In addition, I do not think he had changed his mask which a surgical has a useful lifespan of approximately 3-5 hours with his level of intensive use. The toilet cleanliness was poorly maintained throughout the flight. It could have been cleaned more often. The onboard entertainment was very dated. New movies would be better appreciated. Now comparing you to SQ, but you faired worse than PAL which was a disappointment to us. We had expected you to perform better. The uniform design looks dated. It looked like something from the 1980s. It's time to keep up with the times."
優點： "I like the way they give us space and not try to wake us up for serving food."
缺點： "However also when I alone with 3 years old son, when i need help and having too much to carry ,they also seems not helping at all."
缺點： "I wasn't impressed with the choice of films, there wasn't much that I felt was meaningful and lacking in violence. Or maybe there was and I didn't find it."
優點： "The food is a good standard and plenty of it. The drinks (wine, beer, fruit juice, tea and coffee) were free and plentiful. The seats are a reasonable size and recline well."
缺點： "The volume of the entertainment system changes every time there is an overall announcement from the aircrew or pilot. You have to turn it down or up again each time. As the announcements are in both English and then Chinese you have to do this a lot. The seats have a head rest section (as all airlines seats seem to do) that pushes your head even further forward meaning you get the dreaded head bobbing scenario when trying to sleep. When will airlines fix this problem.. its really easy to fix.. make the top of the chair thinner and further back in the upright position."
優點： "The crews were good but somehow because it full and really short flight they unable to took care of me as i expected ."
缺點： "a lot of times, for both departure and arrival, CX always parked at the farthest end of the HKG airport."
缺點： "Badly delayed without a clear reason"
缺點： "Concentrated orange juice? Seriously? Dated flight, seats, interior."
優點： "The regular plane was swapped out for the A380"
優點： "The crew were friendly although some of the announcement was not clear."
缺點： "We had bad experience with the airline because our luggage was not to be found at Langkawi airport and we had make a report. Fortunately about 8 hours later our luggage was sent to our resort which we stayed. (we arrived Langkawi airport around 3pm, we were told by the officer that our luggage will be sent to our resort at 7pm but it came at 11pm instead) The snacks could have been better. Besides the salted peanuts, it would be better to add biscuits or a slice of cake. The orange juice is good but maybe if we are given choice of warm drink (tea or coffee) it would be great."
優點： "I like the fact that they know I am Enrich Gold member and took the effort to address me by name even when I am flying economy."
缺點： "Food is still the reason why I don't eat much onboard. The food is better now, but still could be improved..."
缺點： "Delayed of baggage claims for 1 hour, flight retimed/delayed for more than 1hour"
缺點： "The queue to board the plane was very long due to the fact that there was only one person doing the check-in. It will make things more pleasant if they have two people instead of one person."
優點： "Not enough elbow space between fat passengers"
優點： "The crew was nice."
缺點： "Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!"
缺點： "Bathroom line"
優點： "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."
缺點： "2h+ delay"
優點： "Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok."
缺點： "Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things"
優點： "On time departure, clean aircraft, generally friendly staff/crew."
缺點： "Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed."
優點： "The entertainment, seat spacing"
缺點： "The gate"
優點： "Crew were awesome. Could not do enough for you. Very personable too!"
缺點： "Security at Adelaide very slow and under resourced."
優點： "I got there eventually"
缺點： "The delay"
缺點： "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
優點： "I like their timely service and cleanliness."
優點： "Seats and entertainment"
缺點： "Bad landing,"
優點： "Plane (A380)"
缺點： "Limited choice menu, some minor malfunctioning seats & screens"
優點： "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
缺點： "Food was okay but entertainment was non existent"
優點： "Movie story"
缺點： "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."
優點： "Newer B737-800 aircraft Improved entertainment system Drinks"
缺點： "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"
優點： "MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service."
缺點： "Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is."
缺點： "Lost baggage took 24 hours to arrive. Rude staff."
優點： "It was a very good flight ."
優點： "Yeah it's fine journey and we love to travel in Malaysia airlines And last but not least it's nice journey"
優點： "I actually thought the seats were pretty comfy. And they have in flight entertainment, no need to download an app or anything."
缺點： "Wish I had known there would be a meal on the short flight. I usually request a vegetarian meal so I couldn't do it this time."
優點： "Just fly."
優點： "Clean plane. Nice staff"
優點： "Flight was on time, good value airline"
缺點： "Kayak did not book through airline, would prefer to use known site before paying $$$"
優點： "I liked the crew, very polite and helpful."
缺點： "I did not like the fact that I could not check in on-line. This made that I missed half a night of sleep in Darwin because I had to check in at 1AM, flying at 4.10AM."
優點： "Staff are courteous"
缺點： "Departure was delayed an hour"
優點： "Prompt flight and service was good."
優點： "Service in the plane"
缺點： "Service at the airport."
缺點： "Two people on the same PNR, but seated six rows apart. Say what?"
優點： "Routing convenience if you are heading to Kuala Lumpur."
缺點： "Business class service falls short of other comparable airlines. Extensive auction of business class seats packs the cabin resulting in full fare passengers not getting a service representative of the class fare. Wines offered could be better."
缺點： "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
缺點： "Got stuck by lots of crying kids."
優點： "Flight was smooth. Cabin crew was courteous. Seat was comfortable."
缺點： "More thought should be given to the snack offering as it was heavily sugar laden. Flight was delayed by almost an hour to accommodate 1 family."
優點： "Flight was full ...so felt cramped. Towards back of plane so only 1 toilet. The Veg pie was slightly warm and unappetising , took 1 bite and left rest. Steward saw this and gave me extra peanuts instead. The brekkie was awfulll, the supposed scrambled eggs was congealed into the shape of the holder and again lukewarm the grilled tomatoe looked washed out....unappetiising...so ate the squahed croissant , yoghurt and fruit. What happened to international food standards . Crew was nice...though if wanted water later on had to get yourself.They didn't come around much offering water before Brekkie. No game option eg Sudoku on Entertainment site. My bag come off carousel more scratched than with other Airlines, so poor handling. Disembarked by stairs at Sydney Airport near Cargo plane area and had bus to Airport. Never had that before on an International flight , so took much longer to get into terminal....last thing you want after a long flight."
優點： "Service is excellent"
優點： "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
缺點： "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"
優點： "The food was nice."
缺點： "Nothing special on this flight. Entertainment system didn't actually work at the beginning for everyone on board and had to be rebooted. you would think everything would be thoroughly checked prior to a flight. It started to work about an hour later into the flight."
優點： "Crew were friendly and professional."
缺點： "Cue to check-in was ridiculous! Employ more staff so that the wait time is comparable to other airlines. Alcohol - why is there no alcohol on the KUL/BKK leg? I thought that this was an international flight."
優點： "Nothing in particular."
缺點： "Nothing in particular."
缺點： "freezing and small blankets"
優點： "The apps gave a good guide on the check in and check out time"
缺點： "Clearer baggage policy. Be informed no of luggages based on the purchased price and not refered to the baggage policy of AA which is not used in my trains pacific flight"