Great food, best in the business
Very, extremely poor seating comfort. Great, service and food.
Overall good with excellent food.
優點： "Good service. Great price."
缺點： "Baggage payments n information"
優點： "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
缺點： "Bigger seats for 10 hour flights"
優點： "Seats were super comfortable!"
優點： "Service, food, comfort, entertainment."
優點： "One of the flight attendants was rude"
優點： "Wonderful great service, friendly...relaxed atmosphere, Very enjoyable entertainment. Great airline would use again."
優點： "Great entertainment, good seat comfort (even in economy seat), good food and friendly service."
優點： "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
缺點： "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"
優點： "Sfo-ist I would rate 5 stars, great hospitality and food. IST-SFO 3 stars, bad food, not a welcoming staff."
優點： "Nothing. How can anyone overbook a flight and want the passengers to pay the price. Food is horrible. Will never book with this airline again"
缺點： "Everything. Customer service is horrible"
缺點： "overall good experience"
缺點： "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
優點： "The landing takeoff was very smooth."
缺點： "The seats r too small. The food did not taste good. Wn I asked for snacks since I did not eat I was told there is nothing. No wheelchair service. I have never seen in my life such poor wheelchair service."
優點： "they provide such a great service so that I cannot find anything else to complain."
缺點： "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."
缺點： "I liked everything besides not getting a wheelchair."
優點： "Everything is Fantastic"
缺點： "Slippers and blankets were not provided to all passengers. Toilets got unacceptable by the end of the flight."
優點： "Every thing about it the food and what you supply for each customers ✅"
優點： "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
優點： "Operativity, cleaning, food,"
優點： "On board cabin crew service"
缺點： "Chaotic boarding with no preference or acknowledgement of business class or premium level passengers."
優點： "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
缺點： "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"
優點： "always happy , great service,pilots are experts,smoothest and softest landings .i'm 49 years old been flying regularly since i was 2 best airline so far ."
優點： "Entertainment made the long flight fly by"
缺點： "We are 6'+ and leg room was very limited"
優點： "I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person."
缺點： "I feel the food could have been better."
缺點： "AC was not working while we were in the ground"
優點： "very comfortable and plesant"
優點： "The crew was friendly. The entertainment package was good."
缺點： "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."
優點： "Good food, on time, comfterbal"
缺點： "Takes rime till theyl take your food plat"
優點： "I just liked the entertainment. I watched couple of movies comfortably. That's it."
缺點： "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
優點： "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
缺點： "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."
優點： "Had a wonderful experience in Istanbul for my layover. Turkish airlines took care of accommodations and the hotel was high above my expectations. If you have a layover longer than 10 hours in Istanbul and are flying Turkish airlines, they will take care of your accommodations and wil treat you wonderfully."
缺點： "The seats and space were TINY for an eleven hour flight, and I am a small girl. Nearly impossible to get comfortable. The exceptional service was my reasoning for the good rating. I would fly again but will probably pay for an upgraded seat"
優點： "Loved the entertainment center and options. Loved the frequency of beverage service. The slippers and eye cover for sleeping."
缺點： "Nothing. Everything was great"
缺點： "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
優點： "Boarding was well-organised in Ankara despite the incidents and the closure of the airport the previous day."
缺點： "All was well."
缺點： "always same food and poor conditining"
優點： "Good food, great crew."
缺點： "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."
優點： "Up to date movies!"
缺點： "Crew need to smile a bit."
優點： "I see complaints from the other passengers about no USB available? Which isn't true. There were USB plugs next to the TV screens in front of the seats."
缺點： "One of the passengers on my flight had brought a child age 6-7 that was non-stop losing it's mind. Kicking and screaming. No one seemed to say anything or offer anything to the child or parent to make it stop but maybe there was a language barrier? That was my only complaint."
缺點： "Not comfort although it was so expensive ticket"