無法直飛到烏得勒支。KAYAK建議你，先飛到阿姆斯特丹 史基浦機場（AMS）（34.11km 烏得勒支），然後再從那邊租車或搭乘計程車。
最近的機場是阿姆斯特丹 史基浦機場（AMS）（34.11km）。 KAYAK建議你飛往阿姆斯特丹 史基浦機場。
缺點： "My moslem meal selection wasn’t provided onboard"
優點： "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
缺點： "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
優點： "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
缺點： "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
優點： "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
缺點： "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
優點： "Crew was very friendly and responsive to my needs. They met it with a smile."
優點： "Flight time"
優點： "Food, service"
優點： "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
缺點： "Absolutely no complaints"
優點： "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
缺點： "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
優點： "Excellent crew"
缺點： "My seat was very hard"
優點： "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
優點： "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
缺點： "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."
優點： "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
缺點： "Inflight entertainment wasn't as extensive as in previous years."
優點： "Comfortable, full service through the night.."
優點： "Staff worked very hard and were very helpful."
缺點： "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
優點： "Premium economy"
缺點： "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
優點： "Food was ok"
缺點： "Entertainment system are old age and poor quality TFT screen"
優點： "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
優點： "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
優點： "Entertainment service is, really, second to none."
缺點： "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."
優點： "Comfy chairs and good food on Singapore Airlines."
缺點： "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
優點： "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
優點： "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
缺點： "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
優點： "Good reliable SQ service"
缺點： "I got the seat with communications box on the floor under the seat in front... no foot room :-("
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."
優點： "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
缺點： "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
優點： "Food & condition"
缺點： "Crew were unfriendly and rude"
優點： "The overall experience was good. Crews are friendly and approachable. Food taste good."
缺點： "Beware of babies on board."
優點： "Crew was outstanding"
缺點： "No sound on my entertainment system"
優點： "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
缺點： "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
優點： "Arrival in Canberra was excellent."
缺點： "Horrendously uncomfortable business-class seat for a redeye flight."
優點： "nice food, plenty of water, good service, quite comfortable & on board wifi if you need it"
優點： "loved the hot towels and the entertainment provided"
優點： "The service"
缺點： "The quality of the red wine"
優點： "On time departure and take off. Smooth landing."
缺點： "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."
優點： "The crew was amazing!!"
優點： "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
缺點： "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."
優點： "Everything you expect to go smoothly, did. The attendants are friendly and helpful. They do the best they can to make you comfortable in economy. So many movies to choose from, helps the trip go by quicker."
缺點： "Food was pretty bad. It might be because I took 8 Singapore flights in two weeks, but next time I will definitely bring my own food. Minus the ice cream, of course. Haagen Dasz is welcome any time :)"
優點： "Staff were very friendly and a pleasure to fly with"
缺點： "Serving sizes were substantial but not to my liking."
優點： "The service, as always, is excellent on Singapore Airlines. The cabin crew could not be more attentive to passenger needs!"
缺點： "This flight was an Airbus and it is certainly much smaller and more cramped than a Boeing 777. I am only five feet twou inches and trim, but even for me the discomfort factor was very high. That is not the fault of the crew, of course!"
缺點： "My flight wasn't terrible, but my seat mate was airsick the entire flight. I'm not sure the airline could have done much more than they did, but it was still pretty miserable."
優點： "Everything, I will be flying a lot more with you from now on, thank you very much"
優點： "I got an incredible deal for this flight. I had never flown Sungapore Airlines, but I would do so again is a second. Great service, everybody is very friendly and helpful... I don't have a thing to complain about! So, so, so much better than the miserable experiences I always seem to have on AA."
優點： "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
缺點： "Restrooms, even before flight took off, smelled of urine like they had not been cleaned. Lines to use them were very long. Leg room SUCKED (and I am not a big person).....maybe 30-31 inches, but my knees were banging up against the seat in front of me!!! I booked this ticket thinking that economy would have more room than US-based carriers and it did not. It did not help to have a very large man spilling over into my seat from the middle seat (although he was very nice....still resent paying for a seat I don't have full "bandwidth" for),"
優點： "Excellent all round.a"
優點： "Information from the captain"
缺點： "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
缺點： "The flight got cancelled, and it was impossible to reach your customer service. It was the first time to use and last time."
優點： "I liked the service provided."
缺點： "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."
優點： "I was able to uograde"
缺點： "They used a lot more miles to upgrade than I thought they would Emirates keeps saying the ticket I bought through Kayal was a super saver- well I did not find the time combo I needed to travel and the prices I found on the Emirates website and Kayak were similar to within 50$"
缺點： "Breakfast could have been a bit better"
優點： "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
缺點： "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that..."
優點： "good flight"
缺點： "Woke me up for breakfast"
缺點： "Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music"
優點： "Great service! While first time, I had a great experience."
優點： "service cleanliness of washrooms Food seating availability"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Not much. The crew were bright and breezy. Ish."
缺點： "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
優點： "Loved my experience with Emirates. It was the best international flight I've ever had. The seats are comfortable, the entertainment options are great, staff was all very friendly, alcoholic drinks were complimentary, they give you a great care package with socks, ear plugs, toothbrush and paste, and the price was great!"
缺點： "The only negative thing I have to say is the food isn't good, but that's to be expected for me as I'm very picky. I just pack my own food and snacks."
缺點： "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "The wifi wasn't working throughout the journey."
優點： "Excellent service"
優點： "Crew were lovely very friendly and helpful"
缺點： "Ground staff was quite rude refused to let us access the lift so we could board from the upper deck even though we were business class. She insisted that I walk round and board from where she was because she didn't want to walk a few steps and swipe her card for us to access the lift."
優點： "Overall ok"
缺點： "Food options for AVML or VML pretty sad for options , taste and service too. even after ordering AVML all across the cabin crew was going thru major issues with finding the food for me for AVML food got served after they served everyone on the flight. lot of effort made by the crew but cant blame them for it. Indian food / Vegetarian meal / Asian vegetarian Meal options are varied and can be filtered to basic but classic food options that can make not just me but there are lot of people like me have a good experience with food. even the fruit platter ordered was not appealing."
優點： "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
缺點： "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"
優點： "Plane was the old type and not the new one that I got when flying out. Still the seats were comfy and reclined. Also the entertainment system has been updated and was brilliant."
缺點： "The food could have been in more regular intervals. I was very hungry by the time we got the turkey sandwich and chock chip cookie."
優點： "The crew was very nice and professional. I want to hightlight the exceptional quality of the meal served"
優點： "OK flight"
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Just the check in"
缺點： "was travelling with a 1 yr old. And it was really difficult. She was a bit sick. At one point she vomited and there was an attendant near us and granted that it was time for take off and no one can be standing up but after that she didn't even offered anything to clean up or ask us if everything is alright and she even had the look of disgust on her face while she was sitting down. All throughout the duration of the flight no one go for the extra mile to assist me as I was alone with a toddler. I have to ask for the bassinet 3x and it took them a long time. No one gave us the toddler meal which I ordered previously. I thought emirates was a better airline than qatar airways but I was gravely mistaken. Even China southern can do better than that. Horrible."
優點： "Low fat meal was great! (the salmon one)"
缺點： "They broke my checked in luggage!!!"
優點： "Good service good leg room swift boarding and off boarding"
優點： "Entertainment great."
缺點： "Scratch on screen. WiFi stopped intermittently and too early at end of trip. When disconnected, the 30 minute free allocation kept counting down to zero minutes."
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
缺點： "Took awhile for initial good service and food came before drinks. Movies and internet"
缺點： "Occasionally, stewardess would hit me while walking through the aisles. It became extremely annoying."
缺點： "Flight was old. Late departure due to weather and missed connection at Dubai. Agents issued a boarding pass for the next flight after 6 hours. On the gate I was told that my boarding pass is not valid as some other emirates agent marked me as no show for the missed connection, effectively cancelling my ticket. Some how got the new boarding pass 30 mins before departure. Obviously Emirates could not load my checked in luggage since there was only 30 mins left and preferred not to tell me also. Missed the luggage and had to spend 1 hour waiting near the belt and another hour filling up the complaint. Horrible flight."
優點： "Entertainment and the food"
缺點： "Can't think of anything I didn't like."
缺點： "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."
優點： "Service, Flight, food"
優點： "Seats are congested and have less leg room. Otherwise the flight was very good, good service, good and frequent food and good entertainment and free WiFi. In addition the ride was smooth without turbulence."
缺點： "The seats are too congested with little leg room."
缺點： "I didn't go"
缺點： "When I went to the airport, the attendant at the check-in counter informed me that my reservation was cancelled and I had to purchase a new ticket."
優點： "Service was ok, no different than traveling with any other airlines"
缺點： "Didnt like the meals, Lund it rather blan"
優點： "The variety of classical music selection in ICE system is amazing. Immensely appreciated. PERFECT landing"
缺點： "The beverages were served way after the meal"
優點： "all the crew members were super kind and nice! professional but in a friendly way"
缺點： "the attitude of some passengers but this is so independant from the fly company ;)"
優點： "Great food, live tv (watched 2 World Cup games), great service."
缺點： "Leg room in economy was a bit tight. I got a full cup of tea spilled on me by the air hostess by accident but they offered to change my seat. It was bumpy at the moment so I understood plus they were very polite and dealt with it professionally."
優點： "Charged me >$700 for missing a flight. This never happened earlier. Customer service girls are robotic: they just repeat the same lines. THY wasn't like this, something major has changed."
缺點： "Zero effort to reaccommodate."
優點： "I really liked the selection of food, beverages, and movies"
缺點： "Economy is SO cramped for such a long flight."
優點： "There was food and beverage service on this short flight"
缺點： "Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure"
缺點： "Security and boarding gate at Chicago. Too much repeatation of travel documents. Lines were not evenly managed. Some lines weee extremely slow and was quite fast. Manual check was too detailed"
優點： "The service was excellent and the staff was so professional and nice"
缺點： "I have a flight that i booked to istanbul for my self and my fiance over 1000 and was not refunded anything when it was not my fault rhat i could not go to istanbul.on holiday with fiance meeting me there ..visa were stopped because of politics and turkish airlines and Yamaha .com would not refund my money terrible way ro steal off people"
優點： "The flight attendants were amazing. The entertainment. And the comfortability"
優點： "Quality of Service"
優點： "I was really please by the prices and the amount of food we got"
優點： "Food and entertainment much better than any other airlines."
缺點： "Too long distance between terminals and very short time between my connecting flights make it almost not possible."
缺點： "had to go 6 times through securety check, had to get out of the airport, and then a bus had to take all the passangers to another terminal. it seemed as the airport staff was not aware that there is a connection flight."
優點： "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."
缺點： "My lugged lost"
優點： "The food"
缺點： "The seats are very tie"
優點： "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."
優點： "Good food and service"
優點： "Flight was on time and seating spacious."
缺點： "Preboarding seating was rather limited and the food basic."
優點： "The crew was very attentive and the food is amazing"
缺點： "After the second hour the temperature inside the aircraft was very warm started to sweat"
優點： "the crew were great clean cabin"
缺點： "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"
缺點： "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
缺點： "They lost my baggage. And i have all my medicine in it."
優點： "It's an international flight and they don't offer other food alternatives."
缺點： "Missed the flight bc they changed the gate for the flight without making any announcements. Told me I could pay a penalty fee in excess of $450 to be out on another flight even though same flights to Amsterdam where currently $213 online. When I told them about the price of the tickets online, the response of the customer service agent was "yeah, sometimes the penalties are high". He didn't do anything to try to help. The entire Turkish airlines team at IST is the biggest joke for a customer service team I have ever encountered in any line of business. I have never met a group of "professionals" that are so unprofessional, rude, void of empathy, and overall customer service knowledge than the turkish airlines team at IST. I will never conduct business with Turkish Airlines again and will ensure all my friends, family, and colleagues try their best to avoid them too."
優點： "Everything was great."
優點： "Missed my flight because the airport changed gates and didn't announce it. Was told I could pay a penalty o in excess of $450 to be placed on another flight, meanwhile same flights from Istanbul to Amsterdam were going for $213. I will avoid Turkish Airlines at all costs. Customer service is terrible. The most unprofessional, rude, ignorant, and disrespectful staff represent Turkish Airlines at IST. Furthermore, an email complaint has been ignored."
缺點： "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"
優點： "Appreciate highten security checks giving "secured" feelings to passengers."
缺點： "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."
優點： "The service was good, the food was good. No complaints"
優點： "The food was amazing."
缺點： "The inflight entertainment didn't work on one of my flights."
優點： "Flight attendant cared a lot about the older lady sitting next to me, was grateful when I helped her. Food was excellent, screen size and selection of viewing material was very good. We were on time and the little comfort bag was very good, lip balm!"
缺點： "Nothing that I didn't really like, the price was good and the service excellent."
優點： "Newer plane"
缺點： "Boarding process was very unorganized and slow. People were allowed to act like cattle rushing the gate."
優點： "Spacious, nice, friendly, I didn't eat the food because I have dietary restrictions but it looked good."
缺點： "Lousy boarding, we were standing on the bus for a long time, in front of the not ready airplane. Entertainment was bad, the sound plugs didn't work properly, the movies kept breaking off. Not a standard we were expecting at all :("
優點： "enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable"
缺點： "Took a while to board the plane a lot of standing around it seemed for no reason"
優點： "The service, food, and in flight entertainment were great. The leg room in coach was on par with other major carriers that I have flown transatlantic. The layover in Istanbul was pleasant (go to Staarbucks for free wifi). And I saved $500 over the price of other flights. I'd definitely take Turkish Airlines again, and maybe even arrange for a longer layover to be able to see Istanbul."
優點： "Other than what I've mentioned below, everything was great."
缺點： "It was a pretty physically uncomfortable flight. My seat wouldn't recline even a tiny bit and it was a 9+ hour flight. The flight attendant tried to help but was unable to get it to move either."
缺點： "I didn't go and was refused my refund"
缺點： "In contrast to my former experiences at different airports in Zurich, Boston and Istanbul, the check-in staff at Tabriz airport were really rude and non-cooperative. I had hard time checking in and my belongings inside my back pack was rejected due to less than 1 kilo excess weight. The behavior was unacceptable. I might reconsider taking Turkish flights from smaller airports in future, or taking it at all."
優點： "The over all services were excellent. I enjoyed the flight, price for flight, food and entertainment."
缺點： "I had a 20 layover in Turkey. I wish there was more use of English language at their terminal in Istanbul. Majority of the flight monitors were in Turkish so it was confusing for an American traveler."
缺點： "Both my bags came back damaged--- one had the handle ripped off and the other the TSA approved look was jammed."
優點： "Service is always super nice ! Food is awesome. Snacks are great and I love the fresh squeezed orange juice. (They offer alcoholic beverages for who's interested, as well.) Kids menu is good, too."
缺點： "Seat spacing on a 13 hour flight is just about ok not to freak out ... Luckily one Neighbour was my 4 1/2 year old son and the other a very nice man who kept walking around a lot during the flight... seats felt hard and outdated as well."
優點： "Amazing airline. My interncontinental flight had USB charger, tvs and just a great flight (wine, food, service)."
缺點： "My second flight had no inflight entertainment. Overall, I will fly them again: top airline by far."
優點： "The crew and food were good"
缺點： "Connection in Istanbul is bad. Lines were long and not orderly. Bad experience overall. Flight out of Istanbul was late. The reading light did not work. The crew was very nice and service was good. Again, luggage did not arrive. This time 2 out of 2 pieces. One piece arrived a day later the second took more than 48 h."
優點： "Service is excellent as are food and beverage choices. the seat themselves are great, specifically the headrests that prevent your head from tilting into uncomfortable positions while sleeping. Entertainment choices were sufficient. Since i was traveling alone with my 4 year old was glad we were offered priority boarding."
缺點： "the spacing between rows in economy are just barely able to fit legs in, but only with knees touching the seat in the front. If you are out of luck and everyone sitting in a row with you is about 170 cm tall, the 13 hours between LAX and Istanbul become a struggle of how to comfortable accommodate everyone.... Exiting the air craft was managed with staircase and bus, at times a bit of a work out, traveling with a small child, carrying two carry-on's and help the child climb down steep stair cases..."
優點： "The Transit from TLV suppose to take 50 min. In the boarding passes that we received in TLV ut was written gate 201. The security at the Sabiha Airport was very slowly so we needed to rush to the gate. When we arrived the gate nothing was written about the flight to Amsterdam. So an airport worker checked for us and they changed the gate twice. So in the end 24 Israelis missed the flight to Amsterdam and we had to be transfer to Attaturk Airport and arrived in Amsrterdam in 5 hrs delay."
優點： "Again, food and service were good. Entertainment options were sufficient."
缺點： "Once again issue with legroom, however, since this was a long flight, I had to find a row with an empty middle seat to be able to get through this flight."
優點： "Everything was seamless. Very good food, lots of options with entertainment. Relatively comfortable in coach."
缺點： "Movies were "censored"- but that is their culture - so I understand. Some of the passengers could use a lesson in personal hygiene- again- that comes from their culture. The flight was really good."
優點： "Comfortable, no problems"
缺點： "Larger meals."
缺點： "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
優點： "Everything OK"
優點： "Was happy to pay extra 45.5 pounds for laugages which was hidden"
缺點： "Not happy to pay extra money for my case"
缺點： "Nothing special"
缺點： "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
優點： "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
缺點： "Boarding was chaotic and congested with not much information or order."
優點： "Great service"
優點： "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
優點： "Good flight, arriving well on time."
優點： "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
缺點： "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
優點： "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
缺點： "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
優點： "We got a meal for a 1h flight only"
缺點： "No entertainment but normal for this type of flight"
優點： "Arrived Early!"
缺點： "Left Late :-)"
優點： "Good information and helpfil boarding."
缺點： "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
優點： "Booked extra room seat which gave me good room for seating"
優點： "The aircraft was clean"
缺點： "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
優點： "Good flights. Good prices."
優點： "Seats were comfortable"
缺點： "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
缺點： "Crowded seating, wake-up for breakfast service two hours before arrival"
缺點： "Dutch sub titels would be nice."
優點： "Service provided by the staff"
缺點： "The navigation of the entertainment system is not very friendly"
優點： "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
缺點： "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
優點： "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
缺點： "The entertainment was quite dated and didn't have new movies etc"
優點： "No chargers or tv on planes"
缺點： "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
缺點： "The bags where damaged from the staff"
缺點： "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
優點： "The cabin crew, the flight and communication and the cleanliness of the plane."
缺點： "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
優點： "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
缺點： "The seats in economy were a little too small for a 12 hour flight"
優點： "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
缺點： "Nothing to improve"
優點： "Free wee cake."
缺點： "Nothing in particular."
缺點： "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
優點： "Quick (relatively) flight."
缺點： "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
優點： "Atmosphere, crew were very professional and friendly"
缺點： "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
優點： "Seat space was good for a short flight, inclusive of free snack and drink."
缺點： "Too much overoverhead luggage."
優點： "Plane service"
缺點： "1h30min delay at airport"
優點： "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
優點： "Entertainment, cabin crew great."
缺點： "Seat layout may now be standard but is still cramped."
優點： "Services were appropriate for the time of departure and length of the flight."
缺點： "Nothing really"
優點： "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
缺點： "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."
優點： "Flat bed seats 747 upper deck"
缺點： "Lost my luggage for 7 days"
優點： "Efficient boarding process meant passengers were all boarded in a timely manner and the flight departed on-time."
優點： "Fast,, efficient but friendly crew"
缺點： "Nothing bad about this short haul flight"
優點： "Free snack and drinks, friendly crew. Flight was on time and seat next to me remained empty. Felt like business class on LH :-)"
優點： "Crew were professional"
缺點： "aprreciste the snack, but a bit blah!"
優點： "Staff were friendly!"
缺點： "Food was not great and no choices."
優點： "Friendly stuff"
缺點： "The expiriace going there was horrible because of the weather."
缺點： "Cabin was cold we had a blanket which did help a bit Not much room to have your meals etc"
豁免更改費用。 搜尋到 烏得勒支的彈性機票