優點： "Reliable service, clean cabin"
優點： "What can I Say. It's Singapore Airlines"
缺點： "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
優點： "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
缺點： "The food was not too attractive, better variety of main meals"
優點： "Friendly service and not a super crowded plane."
缺點： "In-seat entertainment was not working for me, and boarding process could be drastically improved."
優點： "Same as above on SIN-BKK"
缺點： "Next time in B787 Dreamliner"
缺點： "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
優點： "The food selection, there is several pre-order meal based on diet or your religion"
缺點： "The seat pitch at least 33""
優點： "Flight was very pleasant and enjoyable, on time for both departure and arrival."
缺點： "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
優點： "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
缺點： "I will not buy the air ticket from cheap ticket any more."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
缺點： "My moslem meal selection wasn’t provided onboard"
優點： "Prompt and timely service"
缺點： "Food can be more tasty"
優點： "Excellent crew, service and food"
優點： "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
缺點： "Economy is still tightly packed with limited leg room considering the distance traveled."
優點： "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
缺點： "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."
優點： "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
缺點： "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
缺點： "The desserts. The bun."
優點： "I like everything about Singapore airline service."
優點： "But I got to take Qatar airline and the service was great"
缺點： "Almost missed the flight, havent noticed the passengers in prior"
優點： "Service was great especially the food"
優點： "great crew service. my first time flying with singapore airlines and they delivered"
優點： "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
缺點： "Not much. This airline is up there with the best."
優點： "Friendly, smiling staff, ever happy to help, nice food"
缺點： "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"
優點： "Food was ok"
缺點： "Entertainment system are old age and poor quality TFT screen"
缺點： "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
優點： "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
優點： "Comfy chairs and good food on Singapore Airlines."
缺點： "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
缺點： "Food was very poor."
優點： "the selection was impresive to m"
缺點： "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
缺點： "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
優點： "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
優點： "everything, excellent job"
優點： "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
缺點： "Same food options as previous flight Not as many movie options as the longer flight"
優點： "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
缺點： "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."
優點： "got us there, efficient and effective crew."
優點： "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
缺點： "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
優點： "1. Clean. 2. Punctual. 3. Coke Zero."
優點： "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
優點： "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
缺點： "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
優點： "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
缺點： "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
缺點： "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."
優點： "Everything was Excellent"
優點： "The crew was good and the seat allocation and comfort was excellent."
缺點： "Food was below average. This needs to be improved otherwise it is not worth it."
優點： "Short flight"
缺點： "Being on time"
缺點： "Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard."
缺點： "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."
優點： "NOTHING. Never made the connection."
缺點： "Flying your passengers to your hub so they can make their connecting flights, for a start..."
優點： "appetizers excellent"
缺點： "steak was overdone."
優點： "Great good entertainment n crew provided warm and courteous service"
缺點： "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."
優點： "Food as per.always was.great and choice of entertainment also good."
缺點： "Bording was delayed because of inbound flight delays."
缺點： "I get it. Delays happen. But they should be communicated, and ground staff shouldn’t just turn their backs on anxious passengers who have no idea what is happening."
優點： "almost everything"
缺點： "Old entertainment system with no choice of movies"
缺點： "Narrow space between seats"
缺點： "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."
優點： "The business lounge in Istanbul, Turkey was 2 floors, full of food, drinks, place to sleep, shower and sleep. The staff was superpeb."
缺點： "A man in the business lounge took my home address and cell number and told me that I would get a complimentary ride home. But when I arrived at the Business counter at the Dulles International Airport, they informed that no such program is in place."
缺點： "Crew was not speaking English at all in the business Class crew was paying attention to certain people Asked few time for service"
優點： "Service, food, staff—all excellent!"
缺點： "The cabins on both flights were too warm."
優點： "Turkish Airlines does a fantastic job. I won’t fly any other airline to Greece. For the value and service it is second to none."
缺點： "Good service."
優點： "Food, crew."
缺點： "Boarding process which did not use jetway."
優點： "Loved the food and staff"
缺點： "Thermostat in the plain"
優點： "Excellent check-in and in-flight service"
優點： "Movies made the long flight go by much faster!"
優點： "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
缺點： "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
優點： "I fly overseas every other year, I flew with many different airlines, the best and friendliest service is by far the Turkish airline attendants, would highly recommend"
缺點： "Enjoyed the hotel stay on the long layover"
優點： "The food was the best airplane food I've ever had and the alcohol was free. (By contrast, our SAS flight cost nearly twice as much, left two hours late, causing us to miss our connection, the food was medicore, and the alcohol cost extra). The warm towels were a nice touch. I also appreciated the video regarding in-seat stretching exercises, which were particularly helpful on a long flight. It was nice to board from both the the back and the front of the plane."
缺點： "The seats were too cramped for an 11+ hour flight. One minor annoyance: the flight left in the morning and remained sunlit the whole way as we were heading west. The passenger behind us was trying to sleep and complained to the crew about our shade being up even though she was not wearing the eye covers the crew had given everyone. The crew asked us (politely) more than once to put the shade down, but the electric light was not sufficient for our reading. I don't fault the crew for trying to accommodate an unhappy passenger, but it was an imposition on us as well."
優點： "Great service and polite staff."
缺點： "Didn't make any announcements as the time was getting closer to board. Passengers had to hover around counter and strain to hear. It all worked out well, though!"
缺點： "Wish they used a large plane like the Istanbul to MIA one."
優點： "Ground and air staff"
缺點： "Seats a bit too crowded"
優點： "Wi-Fi should be free on thec plane"
缺點： "The song selections was inadequate. Need more Nigerian hip pop songs"
優點： "Plane was more comfortable this time. I was able to put seat back a bit to sleep."
缺點： "Food choices were poor. For a long flight, it would be ideal to offer things for people with allergies. As a celiac, I was unable to eat most of what they offered me and there were not a lot of options. This is difficult on such a long flight."
缺點： "I had a problem and I was not able to fly. I bought insurance and I tried to contact them, but they denied my request and I would definitely recommend to remove this option because it doesn't give a good image of KAYAK. If I want to trust this application, I have to be confident to use the services and I service from the insurance was fake. I tried to reach the airline to cancel my ticket and they said it's not refundable. Therefore, I would definitely recommend showing refund options when selling tickets. I lost every penny I spent because I was not able to fly. I am sure that my message is delivered now!!!!"
優點： "It was all good!"
缺點： "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."
優點： "Food was OK, sometimes good even."
缺點： "Terrible customer service"
優點： "The entire inflight experience was great from start to finish."
缺點： "I approached the Transfer Desk when there was no line and asked the person working if it was possible to switch to an exit row seat because of my height. The man helping me lied to my face and told me that he could not make the change because the flight was full. when I got on the plane, there were over two dozen empty seats. It was very clear that he just did not want to invest the few seconds it would take to address my concern, or give me a credible reason why he could not make the change."
優點： "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
缺點： "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."
優點： "Good service and chairs were comfortable."
缺點： "Took FOREVER to get my bag in Tashkent. When you arrive at 2:30 in the morning, you want to get your bag and go to bed, not spend another hour or more waiting at the airport. This may not be entirely the fault of the airline, but it seems that a company like Turkish Airlines should have enough clout to insist on a better travel experience for their customers."
優點： "Patience is a virtue"
優點： "Flight crew did a wonderful job and truly looked to be enjoying their work! The meal was far better than those on bigger airlines. Metal flatware! Combination of everything made for a nice journey with little opportunity for disappointment! Wonderful experience!"
優點： "Fine experience except that leg room is awful."
優點： "It was ok."
缺點： "I asked a flight member for assistance and he said he would get back to me with the info but never responded. Also, when meals were delivered, my packages were halfway open as if it was prev touched by someone else and the food was not warm. My arriving flight gave high hopes that this returning fight did not fulfill."
優點： "Liked the food and service"
優點： "Hey, two checked bags free, free in flight meal and drinks including alcohol, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
缺點： "The check in lines are very very long and take forever"
優點： "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
缺點： "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
缺點： "We were an hour late boarding after a very long wait in the airport. We should have all gotten refunds or vouchers, or an apology."
缺點： "The seats were a little smaller than the usual airlines I take."
優點： "It was to hot on the plane , I told them 3 times and still nothing chaged .... I don't think I fill fly with them on the future."