優點： "Crew took great care of us"
缺點： "The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you"
優點： "Love everything"
優點： "Great service for economy. Very attentive flight attendants."
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Everything. I always enjoy my flights with JAL."
優點： "Everything, the service and the food is great."
缺點： "Keep it up"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "In particular we give kudos to Tadaka, who seemed to be a manager and went above and beyond to help us with our boarding and seat assignments. She even recognized us the next day! Superior customer service."
優點： "So cramped. Very uncomfortable flight."
優點： "Nicest crew I have ever seen!"
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "Service is great."
缺點： "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "Business class seat was good."
缺點： "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
優點： "Friendly and helpful staff, excellent food."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
優點： "Great vacation"
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "The excellent service and courteous staff."
缺點： "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
缺點： "The main entree was not very good."
優點： "Great flight attendants"
缺點： "Japanese food not great"
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "Japan Airlines is very good. They have good service, safety, and customer care."
缺點： "Economy seats are a bit tight."
優點： "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
優點： "Service was especially good. Very professional."
優點： "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
缺點： "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."
優點： "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
缺點： "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
優點： "Service was excellent - Flight attendants were friendly and professional."
缺點： "Loved it"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "Very comfortable seats. Ability to pre-order meals to meet dietary restrictions."
缺點： "Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight."
優點： "Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place."
缺點： "Food selection was ehhh. Selection and quality of food flying into SK was a lot better."
優點： "Service was great and flight landed safe. Korean food was delicious."
優點： "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
優點： "Quiet except for the kids"
缺點： "The meals"
優點： "Everything was on time, the food was great, and the service excellent."
缺點： "I would have liked more entertainment options. Movies and channels were limited compared to other airlines."
優點： "Got exit row seat. No extra charge."
缺點： "Everything was great"
優點： "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
優點： "Great Service, friendly staff, clean planes."
缺點： "Larger seats"
優點： "Quick boarding. Friendly and attentive staff who spoke good English in addition to Korean. The food was good for airplane food."
缺點： "It was as good as it gets in Coach!"
優點： "The flgth was grate and comfortable. Will fly with Korean again."
缺點： "I could not hear an anounment very well. It was pumbpy."
優點： "All. The best airline."
優點： "The comfortable ride during the entire trip"
優點： "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
缺點： "The choice on entertainment is limited. It did not impact me much but will like to have more options."
優點： "Everything (the comfort, the crew, etc.) was first rate and the flight was on-time. You cannot ask for more. One tip---check in on line and you can afford the lines at the counter."
缺點： "No complaints."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Service was great"
缺點： "Cleanliness - not as clean as outgoing flight"
優點： "Again plenty of food and beverages."
優點： "The service and food is good"
缺點： "I did not like the fact that Korean Air's policy is to have the air temperature set at 24 Celsius. Who does that? Even in our homes, nobody has their temperature set so high, even in the cold weather months. It is ridiculous!!"
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable."
缺點： "The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience."
優點： "Great service and decent food, clean new plane!"
優點： "The selection of fellow PAX, the cabin staff"
缺點： "No supersonic flight"
缺點： "Next time"
優點： "Excellent service, food, and entertainment system; best in all my travels and I travel quite a bit for work and pleasure. Bettween 2 meal services, 2 snacks, drinks, and free entertainment, time went quickly. Everyone gets pillows, blankets, slippers and a toothbrush upon boarding too."
缺點： "10 hr flight in economy from Korea is hard to get comfortable. Seats could be a bit more padded and space is still tight on such a long flight (better than normal and reclined more than avg)) but I guess thats what they want you to pay and upgrade."
優點： "This was my first experience with Korean Air, I was very impressed. I would definitely fly with them again."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
缺點： "Food is terrible. Boarding was late, late taking off, late parking at gate that caused many of us missing our connection flight. Terrible experience with Korean airlines."
缺點： "Boarding and long waiting time after arriving at the airport"
優點： "Everything was so excellent. An absolutely amazing airline to fly with."
優點： "Service counter check in was very helpful"
優點： "They listen to your request kindly."
優點： "Great food selection;just the right amount."
缺點： "Improve sound system;selection of movies & music selections"
優點： "Nice bibimbap"
缺點： "Boarding staffs at Tan Son Nhat Airport"
優點： "The incheon airport efficiency, the food Inboard, the transit was food."
缺點： "No snacks like ice cream or snacks. Crew was not as sensitive and attractive to passengers."
優點： "Timeliness Appearance of crew. More leg room. Variety of entertainment"
缺點： "It appears the flight attendants catered more for Koreans than others. On several occasions they would ask Korean passengers if they wanted coffee, tea or wine. They looked at me and deliberately ignored me. This happened on Flight from Houston to Manila. From Hong Kong to Seoul and especially from Seoul to Houston. I had to ask thrice for a head phone before I got one. I was wide awake."
優點： "Wonderful international flights - a bit more leg room from SFO to Seoul than Seoul to Hong Kong. Generous meals, snacks and beverages. Best service economy international flight!"
缺點： "I did not like having to rush through the transfer from Hong Kong to Seoul to SFO. customs in Seoul can be slow. wish their baggage limitations carried the same from initial flight to the transfers."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "Good Customer Service"
優點： "It was really the best flight I've been on! A very comfortable and relaxing trip. The staff were very kind and happy to answer any questions that came up. Overall I was very impressed and highly recommend Korean Air!"
優點： "the flight attendants were great, and we had the two seats across in the very back, which is much more comfortable than the three, or the center area."
缺點： "we had terrible turbulence for several hours, and therefore didn't sleep. I know the pilot was trying to find calmer air, but it really seemed like we were descending way too fast. It was a LONG 11 hours."
優點： "Seat spacing is actually sane - so much better than US airlines"
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Nothing special to like but overall I don't have any complaint"
缺點： "I wished airline mentioned to me that my neighbor passenger is injured that the person needs special help from crews. I had a little issue to go bathroom and while seated i couldn't moved much freely."
優點： "Very professional crew Great food"
缺點： "Boarding process in Seoul was quite chaotic"
缺點： "See above"
優點： "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
優點： "The crew was great. I experienced great hospitality."
缺點： "The quality of meal."
優點： "ANA flights are always well run and good enough."
缺點： "Their iphone applications could be smoother and more functional."
缺點： "Cabin to hot"
優點： "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
缺點： "Other than chairs being more comfortable nothing really"
優點： "Friendly staff and decent size."
缺點： "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
優點： "Comfortable seat & nice crew."
缺點： "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."
優點： "More leg room than most flights."
缺點： "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."
優點： "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
優點： "There was lots of leg room. Crew was nice."
缺點： "One of our seats had a broken recliner button."
優點： "Very friendly and caring"
缺點： "i can not think of anything. Great crew Great experience"
優點： "Their friendliness And care for the passengers"
缺點： "i can not think of anything."
缺點： "can not think of anything. Everything was more than i expected.Thank you for my experiance"
缺點： "Better seats and food. More water please"
優點： "Attentive and friendly service, good food, fairly spacious seat."
優點： "ANA did great on everything I could expect from a flight."
優點： "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
缺點： "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."
優點： "I enjoy ANA and choose to fly with them, normally a good flight"
缺點： "All our issues were another passenger, not ANA’s fault"
優點： "Friendly staff, comfortable seats, able to watch new release movies, good food."
優點： "ANA's entertainment service is quite nice! I don't get bored on the plane. They always keep the washroom clean and I always appreciate it."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Good service, food"
缺點： "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"
優點： "Pleasant crew, good food. Standard flight as one would expect."
優點： "Service was excellent; I felt well-cared for!"
優點： "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
缺點： "How loud and aggressively the toilet flushes."
缺點： "The fact I had to come back to Canada from Japan. Canada is ghetto."
缺點： "late again and hot in the cabin. sat on the runway for a while again"
優點： "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
缺點： "The food met airline standards, which are generally pretty low."
優點： "Staff were very nice. Very fast service as well."
缺點： "Seats were a bit uncomfortable"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."
優點： "Great service"
缺點： "Film selection is ok."
缺點： "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."
優點： "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
缺點： "Breakfast option"
優點： "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"
優點： "Aircraft was new and spacious"
缺點： "Crew forgot to ask us for drinks upon serving us meals. I also had to repeat my order 3 times."
優點： "I slept most of the way home so didn`t use the entertainment."
優點： "Great leg room, staff was very nice, food and entertainment was decent."
缺點： "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
優點： "The crew were fantastic and the meals were pretty good"
缺點： "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "The food. the personable flight attendants. The whole experience is amazing."
缺點： "Lack of English movies on the ife. Mediocre headphones in business class."
優點： "The service, the plane and even the food were all top notch."
優點： "Japanese quality is good quality"
優點： "Service was friendly and enjoyed the USB charger."
缺點： "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."
優點： "Smooth operations, friendly crew, clean plane, free booze in coach!"
缺點： "Nothing really when flying coach. Second meal now like a box lunch instead of full meal. Cost cutting I guess. Seats are small but not as bad as United domestic. No major complaints."
優點： "Food was good."
缺點： "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
優點： "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
優點： "The icecream"
缺點： "There was only one choice of meal left when they gave it to me:("
優點： "The food"
缺點： "All old movies in English"
優點： "The staff was polite and professional. We have no complaints at all."
缺點： "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
缺點： "Boarding was disorganized. Otherwise everything was good"
優點： "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Hi do veg meal could have been better and communication about my bags could have been better ."
優點： "the crew was professional and efficient on board the plane."
缺點： "seat space was tight. it was hard to get comfortable"
缺點： "Shopping items available."
優點： "Nice flight attendants."
缺點： "The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff."
缺點： "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."
優點： "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
缺點： "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"
優點： "The crew was fantastic."
缺點： "Entertainment is out of date and difficult to use."
缺點： "I booked a window seat, got a middle seat."
優點： "No extra fees for baggage and professional flight attendants."
缺點： "Seats were too close in economy as in most airplanes."
優點： "Yes all of the above"
缺點： "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."
優點： "The crew is amazing. Particularly the FA in our section was amazing."
缺點： "No outlet charging for smartphone. Only USB charging was available."
缺點： "My seat would not recline."
優點： "the flight itself was fine. the crew is professional"
缺點： "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"
優點： "I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab."
缺點： "I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was average. Few of them were hospitable and friendly."
缺點： "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."
優點： "The crew was nice. Seat space really cramped"
缺點： "On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!"
優點： "Really good flight, no complaints here. Friendly and efficient staff."
優點： "Some of the staff were very nice. the plane was not full so was able to sleep whole flight."
缺點： "The flight was delayed 1 hour. we get on plane. then an announcement that in previous flight plane hit a bird so they needed to dissemble the plane. we got off plane at 11:26 pm. waited there. received a text announcement it would leave now at 2 am. the staff on site did not announce this information till 12:45 am. we waited and then got good news flight was going to take off. not in a logical way the plane took off all our luggage off the plane. and then could not add our luggage back on to the plane because tsa was now closed. so paperwork for getting luggage was poorly committed. not bright people. I hope my luggage arrives like they say a day later."
缺點： "Wasn’t allowed to book seats until checkin"
優點： "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
缺點： "Would be amazing to have a little more room in the economy seats!"
缺點： "Flight delayed 13 hours"
優點： "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
缺點： "More choices foe veg meals"
優點： "早餐是粥 很棒"
缺點： "Didn’t like the seating arrangement. The check in counter was unwilling to accommodate us, even when we tried to check in four and half hours prior departure. We were unable to seat together for the long flight. On the plane, I noticed 2 family members travel together got aisle seat. I was really disappointed that Cathy Pacific allowed passengers pre-select seat in this method and has no authority or unwilling to accommodate others that flight together. Will not flight Cathy Pacific again."
優點： "I liked the crew, the food, comfort. Everything made my travel experience great"
優點： "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
缺點： "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."
優點： "Great service"
優點： "Average flight. Nothing special. Pleasant flight crew."
缺點： "Baggage was delayed."
優點： "Nice plane, roomy seats, good food. Much better than other carriers in economy."
優點： "Mostly the amazing staff on the airplane... I'm pregnant and the staff at JFK were very unpleasant and rude."
缺點： "Staff and tsa at JFK"
優點： "Crew was helpful and accommodating. The food served on this particular flight was outstanding"
缺點： "Typically cramped seats (I know its what I paid for, but still)"
優點： "They were able to provide drinks and food at a timely matter"
缺點： "The long flight"
優點： "First time ever taking a roundtrip across the country with this airline and I am ~TO THE MOON~ excited over my experience. Comfortable seats, excellent food, excellent service, excellent movie choices on board. I can't wait to continually book with this airline on every flight I take across the country!"
優點： "The food - best in the sky"
缺點： "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"
優點： "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
缺點： "Cathay Pacific does not participate in TSA PreCheck."
優點： "Crew was nice, seats were comfortable"
缺點： "I enjoyed the flight"
優點： "Kaptan Pilot and crew we’re excellent"
缺點： "Seats are uncomfortable. Too narrow."
缺點： "Leg room Food choices"
優點： "Good movie selections"
缺點： "Food wasn't as good as usual on Turkish flights."
缺點： "Had to wait an hour in line at SFO to check in for Flight . Online check in was hard because there was a need for redress code ?"
優點： "What did you like?yes"
優點： "The staff was kind and well spoken on the flight."
缺點： "The gate staff was not forthcoming with information and both of my flights were delayed by an hour and no one shared info with passengers."
缺點： "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"
優點： "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."
優點： "todo la gente la comida la chltura me encanto esta ciudad espero visitarla pronto"
缺點： "I nearly missed my connecting flight because of how poorly organized Ataturk airport is. Disembarking was extremely time consuming; there were few signs instructing connecting passengers where to go; and the employees of the airport were extremely unhelpful and gave conflicting information. I made my flight with only minutes to spare after going through two security and passport checkpoints and sprinting an entire wing of the airport. I will never fly through Ataturk (or anywhere in Turkey) again."
優點： "Food was fine, and crew admirable. Good entertainment even without internet connection on flight."
缺點： "I’d change out the Mac and cheese at the prelanding meal. Service took awhile and I ended up in the zone in the back where choices were gone. Biggest factor was inability of phone center or inter et to check me in."
優點： "Comfort and service."
優點： "The check in was with a smile and a good service"
缺點： "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
優點： "Boarding couldn’t be easier. The crew is very attentive and nice!"
缺點： "They took over 6 hours to decide if the missed and overbooked flight would be free or an additional $1000 (which they originally demanded). Spent over 30 hours in the airport with no help from the airline - NEVER AGAIN"
優點： "The flight itself was very nice quality again. Crew was very friendly, priority boarding for international business. pod seating was super comfortable."
缺點： "No alcohol beverage service before take off. One of the only airlines that does this. Also flight was delayed again in Istanbul. We were delayed on our layover in, and out of Istanbul. Both times stuck on the tarmac. I see this as a common problem"
缺點： "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."
優點： "Comfortable seats..."
缺點： "It got a little hot and the tray table did not unfold to a level surface causing my drinks and plate to slide into my lap."
優點： "All the flight attendants were very nice and helpful. The food was pretty good. The movie selection helped the flight go by quickly."
缺點： "The transfer/passport control in Istanbul was very crowded. We were at risk of missing connection. It would have been helpful to have airline representatives in area to direct customers and provide connection information."
優點： "The crew was fantastic! Very friendly and helpful, and a couple was very helpful in getting me a better seat because I'm 6'4", and for some reason, the ticket people feel it's ok to put me in the middle between people when the extra room seats seem to be given to short people. 3 Flight Attendants worked hard to find me an open aisle seat."
缺點： "Turkish Air's seats are too small, with horrible leg room, and they always have their planes too hot. They have to do something about it because if you're over 6' tall, it will be a horribly uncomfortable flight, especially when that flight is 13 hours."
優點： "Flight attendants were not helpful or friendly."
缺點： "Flight attendants were not helpful or friendly."
優點： "Good food"
缺點： "No movies"
優點： "Best Pilots The fleet is newer The individual screens and movie options Safety"
缺點： "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"
缺點： "They lost one of our bags."
優點： "Very professional. Also the transfer in Istanbul was very easy."
缺點： "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."
優點： "seats, entertainment"
缺點： "food. only one non-veg option"
優點： "Great airlines"
缺點： "Nothing to mention"
優點： "Food served two times and amazing guys helped us during flight. They're very respectful not like united airlines beat the guy."
優點： "Great service on and off board. Great and very comfortable airplane."
優點： "Entertainment was good and interesting. Food was interesting and I did not go hungry"
缺點： "Seats too close for taller people to sleep with any comfort.....almost miserable"
優點： "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
缺點： "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
優點： "Food in business class was excellent"
缺點： "Boarding was chaotic. No preferential early boarding for business class or Star Alliance platinum."
優點： "Nice staff"
優點： "I always fly Turkish Air when I can. I like it a lot"
缺點： "This flight was a standard deviation below the usual quality. The crew seemed inexperienced, and the service was slow. The business-class cabin was only about 40% occupied, and yet the crew seemed unable to provide quick service. As I say, this is not normally the case, but it was a little disappointing."
優點： "Almost everything from boarding till landing."
缺點： "I didn't like the fact that people need to wait in the bus shuttle too long. It's just better to let people wait at the gate and ride them to the plane when it's 100% ready."
優點： "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
缺點： "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."
優點： "Over all the flight was okay, the food good, boarding was nice, and entertainment was good as well."
缺點： "This flight was for my mother, who is an old woman. On her way back from Belgium to Chicago, she has a layout more than 14 hrs. In this case the Turkish airlines were responsible to offer her a stay in a hotel, however this time they did not offer her any."
優點： "The Crew!!!"
優點： "Excellent air lines overall. From the hospitality of the crew and all their efforts did not go unnoticed. The food was great and the selection of entertainment that was available was much needed for a 10 hr flight."
缺點： "The only issue I had was the WIFI. I was unsuccessful in logging on after a couple of hours and a million attempts. Trying everything but was unable to get my a lot of work done, so it was unproductive time for me."
優點： "I was onboarding and the land crew did not do anything to oraganize the lines when the passengers were trying tto board."
優點： "Pleasant service, good food, and excellent entertainment"
優點： "Great flight. On time, crew was courteous and well trained. Seats comfortable with a good entertainment system. Good food."
缺點： "Not much"
優點： "Excellent serice by airline crew nice food l like Tayip erdogan .end l like Turkiye and llike Turkish arlanes, Sincerely your Customer Cabir Senalan"
缺點： "The 777 was very clean and had great onboard personal internment with lots on on demand movies."
優點： "The service was great and all staff were friendly."
優點： "Friendly crew excellent food"
優點： "Everything was great!"
優點： "Loved the food. The crew members were extremely dedicated to making your flight go smoothly. They were very good."
缺點： "Bumpy on the way back."