搜尋飛往深圳的便宜機票

優點： "餐飲可口，飛機也很準時，服務親切，整體感覺相當不錯。"

優點： "Courteous, friendly"
缺點： "Late for 20 minutes"

缺點： "Great flight short and comfortable. New airplane and very kind crew"

優點： "Very punctual!"
缺點： "A bit too short for the use of restrooms, but it was not the problem of UNI Air."

優點： "Nothing to complaint about Uni Air. On time departure. Easy checkin. Great service."

優點： "Love the crew and the ambiance of the plane and the comfort is nice as well as the food-typically."
缺點： "No choice for kiosk and having to stand in a ridiculously long ticket line. The meal was gross this trip and she forgot my beverage, but she was busy. My tv didn’t pull out and I asked for help but no one came."

優點： "Professional staffs!"
缺點： "Nothing!"

優點： "Very impressed with the 2 female stewardesses of today’s UNI Air 8609 flight from Taipei to Magong (Penghu) as they have dealt professionally with a loud/rude old man who have used vulgarities while expressing his discontent, ignoring his equally loud wife and the crew’s persuasion. On a lighter note, this flight carries the “Bad Badtz-Maru” theme and many things including the airplane body, safety cards, luggage tags, wet tissues, paper cups and even the vomiting bags have the character on them."

優點： "I liked the fact that UNI staff was helpful and so polite. They helped me reschedule my flight time to earlier in the day."

缺點： "No problems from the EVA side. However once the plane was. Ometely boarded and the doors closed, Shanghai air traffic. Intros made us wait st the gate for an hour before letting take off."

優點： "I was very early arrived at the airport, and I found out that there was a early flight that I could return to Kaohsiung thistle morning. so I asked a customer service at desk and this staff tried her best and help me to get a very good seat and I could have a nice view And this trip to Magog was the first and special travel experience I had ever had in my life. I really appreciate you and the staff at this airline. May God bless you and your family!"
缺點： "Hopefully will offer snacks in the future."

優點： "Even though it was only a very short trip but I enjoy a lot. They made you feel safe, welcome."
缺點： "No complaints"

優點： "Very good service over I cannot complain"

優點： "I liked right time, services, food. All are good. Entertainment is good too. The price is best compare with another airline. I will chose EVA Airline for next time. I had known EVA Airline by my friend, I thank him about this information flight. And I will introduce EVA for my friend."
缺點： "I didn't like layover long time. I had changed early flight and paid 50 USD . If it was changed early flight it had taken =20$ will be good."

優點： "Flight Attendants were incredibly efficient while still being nice and polite."

優點： "everything"

優點： "everything good"

缺點： "Nothing"

優點： "Professionalism"
缺點： "Baggage Claim"

缺點： "Flight was cancelled and no one new what to do. Took me 48 hours to get home"

優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."

優點： "as expected"

優點： "The food was excellent for airline food. The crew were very nice."
缺點： "I couldn't get the wifi at Beijing Capital Airport to work with my American computer no matter what I did..."

優點： "The plane departed on time, smooth landing"
缺點： "Should offered more meal selections besides pork and beef"

優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"

優點： "Business class seats"
缺點： "Nothing"

優點： "The China Southern People in Penang, including the MAB staff that assist, are outstanding. The flight attendants are also wonderful. I am also pleased with the timing of the added flights to and from Penang. The timing is wonderful for my flights to the US. They have become seamless."

優點： "Few passengers, so plenty of space to relax."

缺點： "Very good and friendly"

優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."

缺點： "China Southern caters almost exclusively to the Chinese market and, essentially, operates like a gigantic bus for Chinese tourists making their way across the seas. At least 95% of the passengers were Chinese. Why does that matter? U.S. customer service is entirely absent. That means, things that you take for granted, like selecting your seat and getting your boarding pass on-line, is unavailable. Their website, such is it is, simply is not developed to the levels one would expect. We were unable to select our seats, get seats together, check on the status of the flight, check-in on-line, or get a boarding pass in advance. We essentially paid huge $$$ to a company then crossed our fingers that our reservation would be honored when we got to the airport. VERY STRESSFUL"

缺點： "Flight was late. Disembarked at the China Southern repair building. Miles from the terminal"

優點： "Everything very average"
缺點： "If you ever need customer service, they are the worst in the business"

優點： "Stewardess and stewards work"
缺點： "My seat"

優點： "I am really contented of my flight. Not enough waiting in connecting flights and my baggage were all okey."

優點： "Did not get online seat selection and online check in. Not satify at all with customer service over the phone."

優點： "Wonderful staff. We had a problem with our entertainment system and so they upgraded us to first class. Felt really valued."

優點： "Basically I didn’t like much. Food was terrible, individual tv entertainment wasn’t available on my return flight A330."
缺點： "Food , tv, many hours of waiting for boarding"

優點： "China Southern has nice customer service, good entertainment options and decent food. They moved me to an actual bulkhead seat because i am tall and it made the 13 hour trip easy."
缺點： "All good."

優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."

缺點： "The food is great in business class, great service, really enjoyed it"

優點： "The arrival was on time. The aeroplane landed very smooth. Luggages arrive the terminal in very short time. Overall this was a comfortable trip."
缺點： "There was no entertainment on the plane. May be this was a short distance trip. On arrival, we needed to take connection bus from the aeroplane to the terminal and wasted us some time."

優點： "price"
缺點： "Only allow one piece luggage."

優點： "Friendly crew."
缺點： "Food was mediocre."

優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."

優點： "Nothing"
缺點： "Besides the flight from Guangzhou was delayed for 2 hours due to mechanical issues, my luggage wasn't to be found when I arrived Kathmandu. This is the second time that it happened. The first time was in 2014 and it took them 4-5 days before they can locate it."

優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."

優點： "Almost everything."
缺點： "It was delayed twice."

優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."

優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"

優點： "Cleanliness"
缺點： "Our baggages was left in Guangzhou due to delayed departure from LA"

優點： "They got me to my destination safely."
缺點： "First flight was delayed three hours without explanation or information (just had to sit there and wait for them to call us the whole time). Second flight was delayed about an hour. Crew on second flight was not friendly."

缺點： "3 hour delay"

優點： "I love the amenities provided by this airline. They give you pillows, blankets, headphones, and magazines. I love the attentiveness of the staff. They provide drinks, meals, and snacks during the scheduled time. If you need something else, then they are happy to help you. The staff really helped us with the temporary visa process during our layover in Wuhan!"
缺點： "My entertainment monitor was not working during the flight to Guangzhou. I listened to music on my own device for entertainment."

優點： "Crew was friendly and helpful at all times."
缺點： "only 1 movie plays on all screens, no choices or options."

缺點： "Very limited program."

優點： "Fed like clockwork with decent food."
缺點： "Shared screens for entertainment due to small plane. Seated next to a crying baby so slightly miserable some of the flight. Spacing between seats was limited. Crew ran out of food choices. Mobiles could not used ."

優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."

缺點： "Music only to listen to, but headphones only worked on one side. Middle seat (B) didn't recline."

缺點： "The WORSE check in service EVER./ Rude, arrogant and ignorant."

優點： "Great food, friendly service, plenty of leg room, not bad for an 11.5 hour flight."
缺點： "Plane was a bit older for a long haul (Airbus A330), seats were hard. We left 45 minutes late without any explanation."

優點： "arrive chengdu for two days,still didn't.get our bags,all our stuffs were in those bags,and now still didn't know when can we get our luggage"

優點： "I was traveling business, the crew were so helpful, it's 1 to 1 individual service. The seats were so comfortable and lots of room. Food is fantastic, lounge is very good, good food and drinks. Their price is quite reasonable, makes this trip worth every cent of it! Love it and I will travel with them in future."

優點： "These jerks simply cancel a flight and offer zero help"

優點： "Crew very nice and helpful"
缺點： "Entertainment less chooces"

優點： "The staff was very friendly and accomodating."
缺點： "not much selection in meals, almost everything was a rice dish. The TV monitors didnt work 100%."

優點： "The entertainment was good. The movies were new and fun."
缺點： "When I checked into our flight in Thailand, I requested three connecting seats because I want to take care of my 74 year old father and 66 year old mother. The guy at the check in counter told me that he had arranged three connecting seats for us. However, when we were boarding, we realized that my 74 years old dad was connected to my mom and I! Lucky there were some empty seats and the flight attendants kindly agreed to let us sit together after my dad spoke to one of them."

優點： "On time and great service!"
缺點： "meal was just OK"

優點： "The flight was delayed slightly, but the gate agents kept us informed of the situation and did a fine job of being clear and transparent. In the end, we boarded about 20 minutes late, but still arrived early in Shanghai. Crew was lovely. All the on-board announcements were clear. The music was soothing. The food (which I was not expecting, given the fare, was better than I expected. Mediocre, but not bad. Overall, a very pleasant experience. I would not hesitate to fly them again."

優點： "Gave blankets and pillows for the flight, had a little snack box (but was all carbs). Plane is 99% Chinese and they are not super welcoming, kind of rude and it’s a little uncomfortable."
缺點： "Seats were stiff, process of landing was strange, it was all just not great."

缺點： "Flyus.com on phone for 2 hrs. Gave up and booked new tickets. Would not recommend kayak uses them. Makes me less likely to book in future"

優點： "Friendly"
缺點： "Food in the CNX-PVG sector"

優點： "None"
缺點： "newer aircraft, better seats, better in-flight food (for business class)"

優點： "The flight was on schedule"
缺點： "Check in was a dreadful experience since they claimed I did not have a valid ticket. Is this because I bought via kayak search?"

優點： "Very efficient check-in and boarding procedure. Comfortable seats."

優點： "The airline was efficient and clean."
缺點： "There was no in-flight in a entertainment for a medium length flight And the food was completely ridiculous"

缺點： "Treated like animals. Never again."

優點： "The airlines was on-time and provided a lot more service to passengers than do American airlines (including a meal on a 3 hour flight)."
缺點： "Boarding was a mess with everyone lining up at one time and pushing to get on the plane. Not very organized."

優點： "Aisle seat with Ok legroom"
缺點： "Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough."

缺點： "Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left."

優點： "Business class seats need to be improved"
缺點： "Seats"

缺點： "We sat on the tar mac for more than 90 minutes. I showed my e-ticket to the crew and they checked to find out that the delay was due to fog in Shanghai. Because I had to pick up my checked bag and go through the complete security check I was lucky to make the next flight."

缺點： "It was impossible to check in online. The main website let me choose English’s but when I clicked on the check-in link it immediately brought me back to a page in Mandarin."

優點： "Nothing. Worst Airline ever."
缺點： "I was delayed in Shanghai for OVER 30 hours. I was not given a hotel. There was no communication from the airline/ desk attendants. When I asked a question to the people at the desk they would tell me I needed to leave the terminal and go back to the check in counter ( I was in China and immigration would not let me do this). I was given three different times that the plane would leave. When immigration allowed me to call the check in desk from the phone the woman told me it was my fault for not listening to her. She told me the flight was at 2 the next day. I asked if it was in the afternoon and she said yes. The flight was at 2 am. When I said this she said it was my own fault. She would not let me into the lounge even though I had been stuck at the airport for hours. She was extremely rude and was not accommodating. When I finally was able to board the plane the seats were uncomfortable and the flight attendants were also rude. Because of this incident I missed the whole lantern festival which was the reason I was going to Thailand. I will NEVER use this airline again. It was a nightmare."

缺點： "The fact that vayama booked 50min between flights when they should have booked 2hrs, causing me to lose my flight and having to buy another with another carrier near midnight. Why does kayak partner with such an unprofessional vendor???"

缺點： "delayed and shitty"

優點： "The cabin staff was friendly."
缺點： "The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate. My Chinese associate said they are a safe airline because they often delay the flight to fix problem..."

優點： "On time, low cost, efficient and quick boarding, hot meal, great service!"

優點： "Will take it again."

缺點： "De très vieux avions. Repas désastreux (pour un Nord-américain)."

優點： "Luggage came out quickly."
缺點： "The boarding process was chaotic. In China people don't believe in lines, and the airline doesn't really care. Put on your helmets and elbow pads."

優點： "Everything was very good, flight was right on time, food was good, service was bright and happy."

缺點： "1 hour delay no reason given"

缺點： "I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel."

優點： "Punctual and professional. Has alcohol upon inquiry."
缺點： "- Seats are too small - (China bound) tax is too high even though ticket price is cheap - Food is disgusting - Lack of in-flight entertainment - During night flights, flight attendants are visibly exhausted"

優點： "Getting from A to B safely. Some of the crew were extremely helpful and sweet."
缺點： "When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)"

優點： "After missing my connecting flight united booked me on ANA was the best part of my 20+ hour day ."

優點： "I was surprised to get food even on a short 2h flight. The seats were comfortable if a bit short for taller people. The staff was helpful and friendly and oberall, there was few things I could point out that were any inconvenience at all. Really perfect journey."
缺點： "Seats are a bit short for tall people. Entertainment was not there but was not important at all for a short 2h flight."

優點： "June Yao is a no frills discount carrier & I had a really good flight. No delays, quick boarding, pleasant staff. I would fly them again without hesitation."

優點： "Food was OK. Beyond expectations."
缺點： "Late departure, no entrateinment system."

優點： "It arrived safely"
缺點： "more than 4 hour delay with little to no information. No need to take an e3xtensive bus ride to get to the plane, almost felt like we left the airport."

優點： "On time departure and in flight beverage service."
缺點： "It is a short slight under two hours so I did not expect much and had a comfortable aisle seat."

優點： "Nothing"
缺點： "Everything"

優點： "Above"
缺點： "Nothing"

優點： "Flight on time and without problems."
缺點： "My seat was broken and can not put it in a relaxed position wich is unomfortable to sleep."

優點： "Could Check in several hours before flght and nice flight overall"
缺點： "-"

缺點： "My flight was delayed an hour and I missed my connecting flight back to the US."

優點： "Nothing"
缺點： "Delayed 8 hrs ZERO customer service on the ground Landed a mile from the terminal and had to walk through sideways rain Checked luggage was soaked when it came out"

優點： "- the crew did their job efficiently"
缺點： "Boarding: no signs to differentiate between the new passengers vs. those connecting Food: substandard, tiny portions Entertainment: none!!! Comfort: worst seat ever experienced. It slopes forward and doesn't lean back at all. The head rest also leaned forward and caused neck pain."

優點： "on Time! Pillows and blankets"
缺點： "Bad food not a lot of leg room"

優點： "The plane is obviously older, but kept in very good shape. It is clean and well maintained. Food was offered after takeoff, but I didn't eat. Comfortable seats with both a blanket and pillow."

優點： "u low life cocksukers fuked me again...no more with scum like u"

優點： "The flight was delayed slightly, but the gate agents kept us informed of the situation and did a fine job of being clear and transparent. In the end, we boarded about 20 minutes late, but still arrived early in Shanghai. Crew was lovely. All the on-board announcements were clear. The music was soothing. The food (which I was not expecting, given the fare, was better than I expected. Mediocre, but not bad. Overall, a very pleasant experience. I would not hesitate to fly them again."

優點： "Gave blankets and pillows for the flight, had a little snack box (but was all carbs). Plane is 99% Chinese and they are not super welcoming, kind of rude and it’s a little uncomfortable."
缺點： "Seats were stiff, process of landing was strange, it was all just not great."

缺點： "Flyus.com on phone for 2 hrs. Gave up and booked new tickets. Would not recommend kayak uses them. Makes me less likely to book in future"

優點： "Friendly"
缺點： "Food in the CNX-PVG sector"

優點： "None"
缺點： "newer aircraft, better seats, better in-flight food (for business class)"

優點： "The flight was on schedule"
缺點： "Check in was a dreadful experience since they claimed I did not have a valid ticket. Is this because I bought via kayak search?"

優點： "Food was OK"
缺點： "Flight attendants barely speaks English. Difficult communication. On the top of it, the PVG airport was closed and we had to land in Xiamen. They kept us 3hours inside the plain"

優點： "Nothing this was the worst flight I've ever been on."
缺點： "The crew didn't have any control of the passengers and they let them do whatever they wanted."

優點： "Food and drink was plentiful and good. Seats were roomier than expected. Entertainment options were great."

缺點： "Airline service was bad."

優點： "The crew was nice and friendly. The flight was on schedule. Overall, it was a good experience. I definitely recommend checking in online before hand."
缺點： "There weren’t individual entertainment screens, but it was a short flight so it wasn’t a big deal."

優點： "Nice new airframe, for what that's worth. Attentive staff."
缺點： "Food is horrible. It just is. Nothing enjoyable about it. Inedible. Legroom on absolute lowest end of what's tolerable for this duration."

優點： "The crew was friendly. The Plane temperature was excellent. The boarding was peaceful and organized. The flight was smooth and The Pilots were helpful and friendly. The seating was comfortable on the plane."
缺點： "The Plane was an older plane, and out of date. Limited food selection. Limited entertainment selection. There was not enough drink service. There was no way to carry your own water on board to keep yourself hydrated and the ability to get plenty just wasn't available."

優點： "I like that I was boarded quickly and taken care of."
缺點： "I didn’t like the food or snack. Not my thing but I’m sure others like it."

缺點： "Our passport numbers were not attached to the reservation and caused significant problems and we almost missed the flight."

缺點： "connection via schanghai was terribly slow due to extra passport controll"

缺點： "I had a problem with baggage. A well packed liter of olive oil had 3 different packing materials to protect it. I found a gaping hole in it. There was nothing sharp that could have caused it. Several things in addition to the suitcase were damaged."

優點： "Servic3"

優點： "Boarded well."
缺點： "A three hour flight should have TV's for entertainment."

優點： "The flight attendants were very concerned to make sure I and others were comfortable throughout the flight"

優點： "smooth flight"
缺點： "My flight from Changsha to Shanghai was cancelled and I didn't fine anyone speaks English even the China Eastern Airline employees at the airport , even there was no one trying to put me and my son on another flight !!!!!!!!"

優點： "The flight was cheap."
缺點： "That you couldn't use your phone even on airplane mode."

優點： "Barely anything"
缺點： "Almost everything not comfortable seats"

優點： "The crew was friendly"
缺點： "The food was horrible, the flight was also delayed And the entertainment was very poor. I will never use this company again"

優點： "Uh..."
缺點： "The flight was at 2am. At midnight everyone was trying to check in, but they just didn't have enough kiosks and the line stretched out of the waiting area and down the entire building. We all stood in line over an hour and then they delayed the flight cause obviously all those people needed to get through security as well! Also the non smoking plane smelled like smoke?"

缺點： "The flight reeked of smoke as if there had just been a fire or someone was smoking on board. It aggravated my allergies. My seat also did not recline"

優點： "Average airline with weird twists. They showed cat videos on the common screen above the middle row - over and over again. Then movie trailers - over and over again. It was funny at first, then got really old....it was a at least a 10 hour flight....ug. Food was okay. Staff were good. More leg room than I was used to on American type airlines. But it was okay...."

缺點： "flight attendants never smile"

優點： "Good service, a meal, wine or beer complimentary"
缺點： "No complaints"

缺點： "When updating flight info they only spoke Chinese in a new York airport. Complained to tsa they said it's not their jurisdiction. Tsa employees caught 0 terrorists so far tsa agents were arrested over 800 times mostly for theft. Therefore tsa = terrorists. Get rid of them they are the terrorists just like the gop Guardians of Putin party."

優點： "The food was good. A lot better than what I've received from American airlines."
缺點： "The seats were small. No entertainment."

優點： "Nothing in particular."
缺點： "The food you service is terrible..... I call it plastic food.... NOTHING is fresh..... it seems like austronaut food / long shelf life food. To be honest I rather you charge me another $10 dollars and serve me real food than getting a sweet bread roll sealed in blown-up plastic bag....... If your company has anyone responsible for "SUSTAINABILITY" then ask them to start with the food service - everything is through away quality, including the food."

優點： "My sky miles status had me in an exit row so it was a bit roomy. Fly MU & FM all the time and was a good flight - no complaints. Especially like the new MU/sky team lounge at PVG - old lounges had no where to go but up and its finally at roughly international standards"

優點： "I liked that the airline and flight were run efficiently"
缺點： "The staff seemed to not be as friendly to passengers who did not speak a Chinese language and showed visible annoyance when unable to communicate with these passengers."

優點： "everything was pleasant, from flight attendants to comfort thank you"

優點： "Plane was comfy and service was great"
缺點： "Took an hour to receive our boarding pass when there was no line and they failed to effectively communicate what was taking so long. Also the plane ride was very boring because they don't allow items on airplane mode never take a long flight with China Eastern"

缺點： "They Cancel de flight without any advice,....made us go to the airport at 05:00 in the morning to find out that you giy have canceld or over-sold the flight,...therefore I had to buy another flight to Shanghai in order to catch the airplane to Los Angeles..."

優點： "I really like this Airline cuase sky team take a good care.also i am booking more that 7year till now"
缺點： "I would love travel all 8year untill now same china easther airline cuase they really good service."

優點： "The staff were impeccable and helpful. The plane was very clean and the flight crew kept it very clean."
缺點： "Boarding all zones at once was chaotic."

缺點： "despite checking in online i had to wait 1 hr to check in my bags, then another 50 minutes for TSA screening and immigration. Inalmost missed my flight Osaka - Shanghai when I was transiting in Shanghai, waiting for my flight to AMS had to clear immigration (why?) and go through another TSA screen, items that were allowed onboard in Osaka were refused on a second screening.when i asked to break the items that were confiscated (my cigarette lighter being the most egregious) the little apparatchik took my boarding pass and said if I wanted to do so I could do so back in the terminal and rejoin the line (in which I had already just waited for 40 minutes) compare this with the politeness of the Japanese experience, and you realize how much the surliness, aggressiveness , corruption and general thieving tendencies of government officials makes us despise PRC officials"

缺點： "Chinese airlines often keep the interior beyond 22 C inside. This flight was no exception. It felt closer to 25-28 C which was uncomfortable for me as a westerner but it did not seem to be uncomfortable for the Chinese on the plane."

優點： "On time departure and arrival"
缺點： "Small seats, no leg room, mediocre/poor food"

優點： "The flight crew was nice and attentive and in terms of comfort is was just fine for a 4hr 30mim flight. It was a small plane but no big deal for that amount of time"
缺點： "I really didn't enjoy the food or entertainment. Food as always is just a matter of preference and plus it's air plane food so I guess there is no point in overly critiquing it. I will say they give you a pretty large portion size so if you like the food you are in luck. I did not like the entertainment. They ran two movies everyone had to watch, this would normally not be a problem as I would just listen to my own music or audiobook or whatever I downloaded but this airline does not let you use your smart phone at all during the flight even when on airplane mode."

優點： "Nothing"
缺點： "One of the worst airlines. I'm never gonna take it again"

優點： "Crew was pleasant."
缺點： "Boarding process is a free-for-all for line up and delays at the terminal for late boarding were never explained."

優點： "Business class has a great service with very tasty food. I have rated just okay for boarding as 1 hour 15 minute delay but 1st time in 3 trips."

優點： "Crew good."
缺點： "Confusion about delayed departure - almost missed connection in Shanghai."

優點： "The airplane staff was kind."
缺點： "One of my suitcases did not arrive to my final destination. I was told that it arrived in Shanghai but has not been shipped to Zhengzhou. I arrived on January 1st. It is now January 3rd, and I still do not have my suitcase. Also, I am being told that I will need to pick up my suitcase when it arrives, but it should be delivered to my home. This has been a huge inconvenience. I have important things that I need and it has been delayed for far too long. I should also not have to pick up the suitcase because it is not may fault that it was misplaced. I refuse to spend half the day to go to the airport, and I also refuse to spend money on a taxi service to get me there."

優點： "Nice staff"

優點： "Price"
缺點： "Check-in Food Disembarking No seat back entertainment system"

缺點： "I WAS TRANSFER PASSENGER FROM SEOUL TO SHANGHAI. SECURITY CHECKED AGAIN AT SHANGHAI AIRPORT. WHICH IS NECESSARY ????"

優點： "I liked the price of the flight. You can't beat it. Check in went fairly smoothly."
缺點： "It's difficult to get ahold of anyone when you call and if you aren't 3-4 hours early, forget getting anything but a middle seat. The boarding could have been a little more organized. There was no entertainment on the flight from Phuket to Shanghai."

優點： "Basic airline and service was decent."

缺點： "My flight was delayed 1.5 hours from Shanghai to HK! I ended up missing my next flight and had to stay at the airport overnight. I tried to talk to someone at the China Eastern counter and they were no help at all. WORST CUSTOMER SERVICE EVER."

缺點： "Crew members were nicer than those on China Eastern, their sister airline."

優點： "Nothing"
缺點： "4 flights were all late. Transfer at shanghai is a nightmare."