優點： "The crew are so courteous and helpful."
優點： "After some considerable panic at losing my long confirmed seat assignment as a result of weather problems in Tokyo, the doors ended up closing with at least 20 empty seats in coach. (Boeing 777-300)"
缺點： "Although it is served with care, the food on ANA (in coach) ends up being a bit too Japanese. I understand this carrier needs to cater to a broad cultural and geographic audience, but I think they make it too complicated. Giving meal service a decidedly Japanese angle results in main courses that are mush, and sides that are OK. Good yogurt, decent fruit, delicately prepared salads, delicious cookies and hagen daz are pretty simple and make the meals fun. (especially since chop sticks are always included), but the ovens turn the main courses into a stinky and kinda nasty thing. I wish they would simplify."
優點： "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
缺點： "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
優點： "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"
優點： "This was my first time flying ANA (LAX to Haneda and back) and I have to admit it was surprisingly great. I am a pretty tall guy and found the room for my feet in economy to be more than adequate even though i found myself in a middle seat both flights. The flight attendants were extremely attentive, even as my flights were both overnight/red-eyes. The selection of movies available at each seat was pretty good and included your standard Hollywood stuff along with a decent selection of Japanese film, television, and various documentaries. Whether or not subtitles are available for non-Japanese speakers for Japanese language media was kind of hit and miss (I actually did browse around quite a bit), but I was impressed nonetheless. I would warn some western based travelers that they may not find the food to be all that appetizing. I chose the Japanese style option both flights (rice, miso, salad, fish), however I know that had I had any of my family members along for the flight they would have gone with the international option and they probably wouldn't have enjoyed it all that much."
優點： "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
缺點： "The entertaiment film needs more variety..."
優點： "The flight attendants were extremely attentive and courteous"
缺點： "The meals were awful"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
優點： "Incredible service"
優點： "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
缺點： "The long security lines in Tokyo for transfer."
優點： "friendly flight attendants, clean toilets"
缺點： "the stroller take forever to show up when landing"
優點： "The food on board was great! Crew members were friendly!"
優點： "Good experience. Crew are kind and friendly!"
優點： "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
缺點： "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
優點： "Very nice flight. The plane was in great shape and the stewardesses were very nice."
優點： "Cabin crews are efficient and very polite. Film selection is fine."
缺點： "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."
優點： "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
優點： "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
缺點： "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
優點： "very good service comfortable seat"
優點： "overall clean and comfortable, service is great"
優點： "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
優點： "I liked my aisle seat. The plane was clean. Crew professional. Temperature comfortable. Pillow, blankets, and headphones given."
缺點： "No instructions on how to use the remote for the television."
優點： "Crew great as always. Bulkhead seating very good for economy class.Has improved."
優點： "Everyone staff member was friendly and helpful. Dinner was great."
缺點： "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."
缺點： "Long security lines"
優點： "Staff pleasant"
缺點： "Entertainment could be improved"
優點： "Good guidance"
缺點： "There's no boarding zone?"
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Great plane Great movies Great seat"
優點： "The flight crew were very pleasant. The food was excellent. There we nice options for movies."
優點： "Movie Selection was awesome on the Vancouver-Narita trip. I thought I was gonna miss the my last leg of the trip to Okinawa on a codeshare with ANA. As the Vancouver leg arrived a bit late. But the ANA staff found me and told me I had a later flight because of a 20 minute delay! It was awesome service, they also gave me a ride directly to Haneda Airport as that was where the later flight was."
優點： "Crew is always very polite......."
缺點： "Food...........all Japanese style..........upsets my stomach."
優點： "Good on time"
缺點： "Small table"
優點： "The whole experience was pleasant. It may have been because the flights were not full, but also the food was good tasting and enough. Entertainment on the 777's were sufficient - enough new movies."
缺點： "Sometimes I could smell the toilet."
優點： "They automatically moved my luggage to the next plane. No need to go through customs in Tokyo."
缺點： "The Price."
優點： "They were polite."
缺點： "I asked for a pen and the crew lied about not having one. The tray table was covered in crumbs as was the back of the seat in front of me."
優點： "I made it to the flight despite late arriving international connection"
缺點： "No personnel helped at all to facilitate my connection despite late-arriving aircraft causing a two-hour delay from Tokyo to SFO."
優點： "They offered me an upgrade for 450 USD to business."
缺點： "The business class was empty I wish they had me it free because of my silver status."
優點： "I had an emergency door seat, so it was comfortable than usual economy seats. Cabin crew is better than most other airlines, very polite and efficient."
缺點： "Meal was boring. Fish was dry and rice was wet... :-/ I couldn't eat much of it and probably this was the first time I felt hungry after got off the airplane. Another important thing I noticed was the audio volume of safety video was too quiet to listen. It seems for me they are too polite to be tough to the passengers who don't behave properly."
缺點： "Vegetarian Meal was poor."
優點： "Finally getting home on day 2"
缺點： "Staying at an airport told not to leave waiting area because plane was going to board and flight being drlayed, gate changed everything 30 minutes left unable to eat then cancelled flight after 6 hours after everything in airport closed no way to use food voucher. So late to getting hotel only 2 hrs up and at airport for next flight, also delayed. Plus overbooked and had to sit in unassigned seats after others seated because double assigned our seats. THANKS UNITED"
優點： "I've been using ANA Air for several times and always experienced excellent service. Will continue using ANA in the future."
缺點： "Unfortunately even tough I bought the ticket through ANA from CGK to EWR round trip, from Tokyo (NRT) to Newark (EWR) and from Newark (EWR) to Tokyo (NRT) ANA using other provider which is United Airlines, and their service wasn't good. Hopefully in the future ANA will have direct flight from NRT to EWR."
優點： "The food and service was great"
缺點： "Going to japan flight was delay and also coming back to LA same story . Everything else was great."
缺點： "Great Airline. Great staff and service. Good food and drink."
優點： "Everything, perfect flight"
優點： "The crew was amazing. The seat were uncomfortable"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "Food could have been better."
缺點： "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
優點： "Boarding. Timely departure"
缺點： "Entertainment selection."
優點： "everything in suite class"
優點： "Service was excellent, always with a smile."
優點： "excellent - comfy plane, great service, excellent stuff."
優點： "Everything else"
缺點： "Food was less than marginal"
優點： "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
優點： "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
缺點： "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."
優點： "The crew was very nice and professional and the amenities were top notch."
缺點： "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
優點： "Very organized"
缺點： "Seats could be a bit more comfortable in premium economy"
優點： "I was inpressed"
優點： "The flight attendants were amazing."
優點： "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
缺點： "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
缺點： "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
優點： "There was nothing to complain about..a very friendly staff, departure on time !"
缺點： "No newspapers and magazines on board !"
優點： "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
優點： "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
缺點： "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
優點： "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
缺點： "Nothing! Best daytime flight to europe! And home before midnight"
優點： "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
優點： "Service from Singapore airlines"
優點： "Comfort Great book the cook meal choices Restful Attentive service"
缺點： "What’s there not to like about SQ"
優點： "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
缺點： "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
優點： "Crew was great. Food not bad for airline food . It was clean."
優點： "The service, seats, food, drinks and bed!"
缺點： "I reserved a window seat on this site but was given a middle row instead when I checked in."
優點： "they even addressed me by name"
優點： "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
缺點： "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
優點： "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
缺點： "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
優點： "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
優點： "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
缺點： "There is nothing I did not like."
優點： "Fast boarding and crew"
缺點： "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"
優點： "The checkin was straight forward. The staff were very pleasant as always. The entertainment system worked."
缺點： "It was an 8 our overnight flight to another time zone where we had a full day ahead of us so we needed all the sleep we could get but instead we were fed around midnight. Lights went out for about two hours, it seemed, before we were told to put our chairs upright for the person behind us so they could serve another meal. We arrived about 10am completely shattered."
優點： "On my flight back I got to sit in premier economy and that was amazing !! I want to fly like that all the time! The leg room and space was perfect. The comfort of the chairs recline and foot rest that raised up was great. The big tray table that tucked away was nice. And side pockets for your stuff was great. The comfort of the bigger seats was just excellent and they looked newer. On my flight back from Frankfurt to NYC that was the best flight I ever have taken."
缺點： "The only thing was the food wasn't the best. But I did have Ice cream and that was good. The rice was good and beverages was good. The rest wasn't the best."
優點： "Everything was amazing. Best flight I've ever been on!"
優點： "Outstanding crew! Super attentive in my section.. I had seat 43E."
缺點： "Seat was a little tight for me, but not bad... I'm 6"2 and 185 lbs"
優點： "The staff response. Fast check-in. Flight comfort. Entertainment system and options."
缺點： "Limited option for vegans, although the special food was not booked in advance."
優點： "Boarding and exiting the plane was a breeze! Service and entertainment was top notch!"
缺點： "Screaming child almost made my flight unbearable! If it wasn't for this screaming devil child, my overnight flight to Germany could have been almost perfect. The seats don't seem to fit my average build when seated in the upright position."
優點： "Singapore airlines is one of the best in the world"
缺點： "Flight and crew perfect"
優點： "What was no to like. Costumer service on the phone and in person is excellent. The staff is friendly and helpfull."
優點： "They crew was very kind and the food (for "plane"-food) really good with a nice variety. I loved the cocktail selection."
缺點： "They only reason why I deducted 1 star from "entertainment" is because I had trouble to play some of the movies. And I couldn't select movies which I could play in german from the others."
優點： "Everything, I will be flying a lot more with you from now on, thank you very much"
優點： "The flight attendants were helpful and kind, and the flight was comfortable and even luxurious (I love the hot towels they provide at the beginning!)"
缺點： "The boarding process took a long time"
優點： "the steward staff were unusually helpful. i didn't order a vegetarian meal prior to boarding, but when asked during dinner service they happily provided me a vegetarian meal. Moreover, the stewardess offered to book vegetarian meals for my connecting (Singapore airlines) flight. I didn't have a connection, but was nonetheless the offer was unexpected and appreciated."
優點： "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
缺點： "The fact that my next flight is going to be economy"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "Aircraft was fantastic, great cabin crew helpful, toilets bigger than usual, seat space good. Thanks Emirates"
缺點： "I think Emirates should consider serving the cocktails/pre-meal drinks before the meal - after all, Gin and Tonic or Martinis just don't work during after meals. But this is minor gripe, the airline is great."
優點： "Service courtesy helpfully"
缺點： "I could not get pure vegetarian food as i am a strict vegetarian"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "The Airbus was quiet and comfortable."
缺點： "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
優點： "we were travelling with kids. They pulled us from the back and put us in the front since our group of 6 had two small kids. They were extremely nice to us in athens."
缺點： "I just wish there was a snack in the middle of the service."
優點： "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
缺點： "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Everything except landing"
缺點： "Rough landing"
缺點： "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
優點： "Leg room, seats reclining, kids movie selection."
缺點： "Food was horrific. Kids meal was just not Edible and smelled bad. By the time cabin crew reached our section there was no food selection. Bathrooms deteriorated through the flight and were not cleaned through a 10 hr flight. Paper towels and toilet toilet paper ran out two thirds of the way into the red-eye flight and bathrooms became non useable in the morning. Crew requires more training in upkeep of airplane on long-haul flights."
缺點： "The economy seats are too narrow and 10 abreast on a 777 is one too many seats."
優點： "The entertainment options were great! And, they have free wine with meals."
缺點： "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
優點： "They were on time and excellent service all the way. It couldn't have been better."
優點： "So great to still fly with some comfort in this day and age, especially with the awful experience flying American carriers. Great crew, very friendly."
優點： "Hospitality and food"
優點： "Very pleasant crew, good food and an easy layover."
缺點： "No negative feedback."
優點： "Staff was courteous."
缺點： "We were not made aware to go get snacks from the serving areas ourselves. We waited to be served. Finally figured it out. The seat near the exits were close to the pantry so could not sleep due to noises of the trays and serving atea. Those seats should cost cheaper ."
缺點： "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"
優點： "First time on Emirates. Love the entertainment system and the staff is friendly and incredibly professional. Will travel Emirates whenever I can if I am traveling internationally."
缺點： "Flight was delayed, 1 of my baggage was missed and due to that connecting flight from Boston to Newark was missed. There were no more flights to Newark so I was put up in flight to JFK after 3 hours of wait."
優點： "Excellent entertainment on a comfortable sized tv screen."
缺點： "More beverages would be nicer."
優點： "The staff was very friendly"
缺點： "food choices and entertainment options could be better"
缺點： "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
優點： "Entertainment and flight information was very good.Service also very good."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "Great airlines, no issues. Everything was great and outstanding."
優點： "Crew couldn't have been friendlier!"
優點： "Nothing much to complain about"
缺點： "Shuttters always closed"
優點： "Kids meals, activity packs, travel backpacks/blankets, all made a great travel experience for the kids (2 and 4 years old)."
缺點： "This particular 6hr flight had an entertainment system that was a little bit older, but still good."
優點： "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
缺點： "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."
優點： "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
缺點： "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
優點： "The crew and leg room"
缺點： "Food was very spicy and oily. My 3 year old three up after consuming the fried rice. Boarding was veru chaotic."
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
缺點： "Occasionally, stewardess would hit me while walking through the aisles. It became extremely annoying."
優點： "Standard emirates flight..."
缺點： "Old equipment b777-300er. Not a380. The entertainment unit was literally broken.. video would not work properly... horrible seats compared to a380s"
優點： "I liked everything particularly the spacious seats."
缺點： "No organization, had trouble in check in. On Boston airport we had to do passport check there was a long queue. Nobody was answering any questions. I think direct flights from Emirates are outstanding but the code share with Jet Blue did not work for me. For food there was Hindu meal option which did not specify veg or non veg we were served lamb but FYI Hindu meal means no beef and could be veg or non veg which does not make sense. Emirates should clarify that. So we ate nothing on our flight to Dubai."
優點： "for long flights they should have a children's section, or at least a section where no children are allowed. We had 15 hours of non stop children, babies and infants bawling! Bummer."
優點： "The whole flight experience was fine."
缺點： "The only negative about the flight was the early departure, 6:35 AM."
缺點： "food is not enough..."
優點： "I liked when the flight ended."
缺點： "The food. My seat. The smell. The crappie entertainment"
優點： "More leg space Courteous service Well ahead of scheduled landing time. Latest hit movies to keep us occupied Tasty Indian variety of food"
缺點： "Nothing in particular"
優點： "Crew were fantastic and flight was comfortable"
缺點： "Flight was delayed by around 15 mini"
缺點： "Nothing I wish American domestic flights were as nice as Thai’s!!!"
缺點： "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."
優點： "The made it easy to travel with a young child"
優點： "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
缺點： "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."
缺點： "Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff"
缺點： "食物差 設施差"
缺點： "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"
優點： "return flight on a brand new plane - always helps Excellent movies selection"
優點： "Great service, comfortable seats, great entertainment."
優點： "The food was better than the last time."
缺點： "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
優點： "The cabin crew was helpful and excellent service. The food was exceptionally good."
缺點： "No where to charger my phone."
缺點： "The entertainnent system never worked, even after rebboting"
優點： "seats are comfortable, service is mediocre"
缺點： "Boarding in Brussels is always a hassle. The plane is never ready for boarding and one has to wait long time to access the plane. They start boarding but do not open the doors of the plane so everybody has to wait long in the tunnel to access the plane. It would be better not to start boarding."
優點： "We didn’t crash!"
缺點： "Old plane (747). Not very attentive staff, I had to ask for a blanket 4 times before I got one. This certainly isn’t acceptable in business class. My meal choice wasn’t available. And I had to pay $50 to change my flight to a different day (again not acceptable for a business class ticket. I’ll avoid Thai airways wherever I can from now on. #avoid When I rang the Singapore Thai office they were unable to change my ticket to a new date and kept pushing me back to the online travel agent. Called Thai in Bangkok and they did it on the spot. Very inconsistent service."
優點： "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."
優點： "Good customer service."
缺點： "It was an old aircraft and there was a strange smell. Also the food- I would prefer more European food."
優點： "Every thing"
缺點： "3 hour delay made it difficult to be thrilled about anything"
優點： "Spacious leg room when seat is in an upright position"
缺點： "Headphone connection was bad. Crackling sound was constant...at times lost sound completely."
優點： "Boarding and in flight services"
缺點： "Nothing in particular"
缺點： "Very uncomfortable seats in business class. Window seat passenger cannot get out without aisle Seat passenger being disturbed Food below par."
優點： "Good boarding procedure except flight was late. Good crew, comfortable aircraft."
缺點： "Bangkok Airport is hot and unpleasant. Flight left about 20 mins late."
優點： "quick flight"
優點： "The experience starts in the Brisbane lounge. Thai Airways has the use of the Air New Zealand loung and it has to rate as one of the best. Modern, Open feeling well lot by natural light, comfortable chairs and so many electrical and USB outlets. The food is magnificent. The 787 to BKK has flat beds so it's very easy to get some sleep. Staff were attentive"
缺點： "The food was a little lacking in quality my beef tasted decidedly off! My stomach reacted accordingly 5 hours later."
優點： "Crew was nice"
缺點： "Ordered prawn and was given chicken Headphone jack is not working properly"
優點： "Excellent service"
優點： "Food and drink on board in business class."
優點： "The Flight attendants were nice and helpful"
缺點： "Small confined seating area resulting in my hot tea being dumped into my lap as a result of the person in front of me reclining the chair"
優點： "Long flight and sitting vs comfort is always an issue. Put some gel in those seats"
優點： "All in this airplane, company and staff was great. 10pts flight."
優點： "Flying in 747 again"
優點： "Good service."
優點： "Excellent and very nice crew."
優點： "A pleasant on time flight in a very nice Airbus 380. Business class was very comfortable with prompt, kind flight attendents. The lounge in Hong Kong is well appointed. An overall great experience."
缺點： "Small electronics, like tablets are not allowed on take off. The inflight entertainment is also locked out during take off for quite a long time."
優點： "Service was good. Flight was on time."
缺點： "Did not like the meal though."
優點： "The food was not bad"
優點： "Overall experience was good"
優點： "The flight steward was friendly & very professional"
缺點： "The TG stewardess gave me a strange look when I asked her how do I unfold the TV screen as I have never sat at the emergency seats"
缺點： "Service bad, Food bad, realy loose Quality. I have more then 40 Thaiairways fliGHT in a year."
優點： "The crew"
缺點： "Food .. they have Chicjen only ..!! If you do not eat chicken .. too bad .."
優點： "I watched a nice new movie."
優點： "On time, good service, free snack, pleasant crew."
缺點： "Bags took forever to come out."
優點： "Check in was easy and person at counts helpful"
缺點： "Cabin crew service is hit and miss"
優點： "Nothing much to comment and happy with the service rendered."
優點： "Service was good."
缺點： "Old aircraft. Business class seats only recline at an angle so sleeping is very uncortable. Tv screen and movie selection are poor."
優點： "Flight attendants were friendly and attentive."
缺點： "None in particular"
缺點： "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
優點： "The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good."
缺點： "Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight..."
優點： "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
缺點： "I had booked my seats online, however nothing was in place when checking in."
優點： "Food is ok."
缺點： "Washrooms are small and dirty."
優點： "no trouble at all"
缺點： "would like more vegetarian food options on the flight. i didn't think to order ahead but it would have been nice if the food choices had offered more options."
缺點： "Hard to just get out of seat to go to bathroom, it’s to cramped"
優點： "that is great flight. I'm very with fight"
缺點： "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
優點： "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
缺點： "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "I like most of everything from this airline, Cathay Pacific."
缺點： "bathrooms should be cleaned more often"
優點： "Service was stellar!"
優點： "Quick flight"
缺點： "Do not allow families with children to board first My entertainment system did not work"
優點： "Unfortunately nothing positive to write"
缺點： "Disappointing service, poor upkeep of planes, not at all punctual (travelled multiple legs with Cathay, not one of them took off on time). Bad airline, getting worse"
優點： "Inflight entertainment."
缺點： "All the food menu options were not available."
優點： "Midnight flight, so did not request anything. Normal."
缺點： "Was informed flight delay after we've reached airport for check in. Which is 1 1/2 earlier from departure time. Should have inform earlier. New scheduled time 2.05am, but can only board at 2.10am, so flight timing delayed beyond 2.05am."
優點： "Excellent Entertainment Choices. Wonderful Staff/crew"
優點： "Cathay Pacific provided excellent service."
優點： "Great seat. Flew from Hong Kong to Manchester and had a good 7 hour sleep. Food, especially breakfast was amazing with a dim sum selection. Crew was fantastic as always."
缺點： "Dinner however was a little lackluster with a prawn and crab meat stir fry which was a little bland."
優點： "great service"
缺點： "Seats too cram feels like sardines in a can"
缺點： "nothing much. overall good."
優點： "Got upgraded to business BOS - HKG. Very nice!! Nice new feeling 777 also."
缺點： "one of the cabin crews threw the meal to me :("
優點： "They are nice, let space, shopping options unpaired. Cathay attendants, are they trained to be as nice or are they born like that in Hong Kong?"
缺點： "All was good"
優點： "Service was ok"
缺點： "I booked my reservation with kayak and pick out choice seats , when I check in was told by Cathay that they do not honor seat reservation from a 3rd party. I also paid for the exit seats so We have open space.. Very disappointed."
優點： "Entertainment system"
缺點： "Crew did not offer beverages or bottled water for coach passengers. The lights were left on for most of the redeye despite it being a 5 hour flight. The plane was old - there was food from the previous flight in my seat when I arrived. The blanks and pillows looked used and worn. Our flight arrived 45 minutes late with no explanation - it seemed to be a result of the slow/delayed boarding process. I will avoid Cathay Pacific going forward."
優點： "The lounge was incredible as advertised! Relaxing, champagne, noodle bar, comfortable seating, great lounge chairs and internet. Fully reclined sleeper pods and good food and wine and service."
優點： "Food, games attendants were helpful"
優點： "I was seated around a number of sick people - and it was a middle seat so hard to get up since there was pretty much no space"
優點： "Food was incredible and the staff were so accommodating! Absolutely loved it!"
優點： "The chair size. The movie"
缺點： "Stewardess in my isle was not friendly. Don't have enough supply of bottle water. HK airport won't allow drink to be brought on the plane even though it was bought at the airport. Hard cushion on chair."
優點： "Love the in flight entertainment"
缺點： "The seats were quite small"
優點： "The staff was courteous. Good entertainment system (except for the mix up in the languages of the movies)."
缺點： "Not as spacious as other international airlines."
優點： "It seems like it has little more space than other airline I use to ride for international. Entertainment has more verity to watch. Personally I thought I book the seat within 48 hours but they said it didn't go though but I got better seat though a ticket counter."
缺點： "Website is little confused and try to book the seat arrange wasn't work . Try to book mileage,book seats,see satuts of schedule over all Website is little confusing."
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
缺點： "Poor service ! Flight attendant used restroom for 30mins while there are 4 people waiting outside. Came out without saying anything and looked angry. The worst food ! Horrible !"
優點： "On time flight, good service."
優點： "The connection timing is too tight and we ended up having to spend a night in Hong Kong. Very poor planning by Cathay"
缺點： "Missed flight"
優點： "Service was excellent."
優點： "In general was a good service"
優點： "40kg baggage allowance"
缺點： "1. You are trying to communicate with me in Dutch, which I don't understand. I only understand English. 2. My booking was not eligible for online seat selection or check-in."
優點： "Overall one of the better airlines I've flown. Nice and attentive crew. Good food and pretty comfortable flight. Didn't really feel like 15+ hours."
缺點： "Nothing to add here, no complaints!"
優點： "Flight condition n logistics"
缺點： "It could had been more better, had the layover time been lesser than 9 hr in Hong Kong"
豁免更改費用。 搜尋到 海德爾堡的彈性機票