- 海德爾堡沒有大機場。 而需要由法蘭克福機場的機場提供服務。
- 想找飛往海德爾堡的便宜機票？25%的用戶找到以下價錢或更便宜的海德爾堡機票：台北 臺灣桃園國際機場出發單程NT$ 12,578，來回NT$ 15,486, 高雄市出發來回機票NT$ 21,504, 台中出發來回機票NT$ 35,668
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Good food and onboard service."
缺點： "Plane was delayed and I missed my connection. Once airborne the flight took forever."
優點： "Service was great, food was decent. Bumpy ride though, plane felt "old"."
缺點： "Everything was good. Only thing I could say is the plane felt outdated."
缺點： "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
優點： "Service was great."
缺點： "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
優點： "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
缺點： "The premium economy seat was about average. Comfort okay but not the best for sleep."
優點： "Seat was good and slept like a baby"
缺點： "Nothing really, slept the whole way"
優點： "Flight spot on time."
缺點： "Can't think of a better thing"
優點： "Crew was professional and charming"
缺點： "Nothing really, one of the best short haul flights in the world"
優點： "Free alcohol on international flights is always a plus."
缺點： "The movie selection was not as expansive as I've seen previously."
優點： "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
缺點： "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
優點： "The food on board was great! Crew members were friendly!"
優點： "Stewards were very polite"
缺點： "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
優點： "Best leg space, new air crafts, kids gifts"
缺點： "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"
優點： "Very comfortable"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
優點： "Great flight"
優點： "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
優點： "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
優點： "One of the best inflight meals. They serve snacks on top of main meal."
缺點： "The shuttle bus to the plane was crowded. Limited movie options."
缺點： "Food was a bit salty. Bread was so cold."
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
缺點： "Very hard landing."
優點： "crew was very polite and everything was smooth."
優點： "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
缺點： "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
優點： "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "The crew"
缺點： "No food available only drinks"
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
優點： "pleasant service. no surprises, delays , etc. thank you."
缺點： "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."
優點： "very good service comfortable seat"
優點： "As expected from the Japanese, super polite snd patient."
缺點： "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
優點： "The icecream"
缺點： "There was only one choice of meal left when they gave it to me:("
優點： "Good service."
缺點： "Flight was congested."
優點： "Excellent service and flight experience!! Thank you."
優點： "The food was great. Very responsive flight crew."
優點： "Very friendly crew both on the ground and in the air."
缺點： "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
優點： "Very efficient, very fast boarding. Crew was polite."
缺點： "There was no information about connecting flights before landing."
缺點： "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."
優點： "The movie selection and food served were pleasant surprises."
缺點： "Sore butt after 10 hours , but that's hardly anyone's fault. No complaints about my experience. 10/10"
優點： "No delay in schedule"
缺點： "expect more movie variety"
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Ok price"
缺點： "I booked the flight and my seats.. When I got to my actual flight they didn't have my confirmation of seats and got separated from my sister. I called to complain to the actual airline and it turns out it was kayak who did my wrong. Very unhappy for 11 hours."
優點： "ANA service was very good"
缺點： "the layover was very long and uncomfortable. the was you configured the trip was very bad. 20hours in japan and 8hours in Chicago!!"
優點： "Very accomodating crew and they are all smiling all the time"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
缺點： "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."
優點： "Crew were helpful when man sitting in front reclined his seat & knocked a full glass of orange all over my legs & seat."
缺點： "Couldn't get boarding passes for all three flights when I checked in. Screaming kids."
優點： "Really you excell in satisfying customer.through lovely reminders."
缺點： "Vegan dishes not available .."
優點： "The food and entertainment on board was the best I’ve ever experienced on a flight."
缺點： "The headset didn’t work properly so had to listen to music and movies through half the earphones."
缺點： "The food was appalling and crew service very ordinary much inferior to Qantas. The seats are also uncomfortable"
優點： "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
優點： "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
缺點： "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
優點： "Footrest would be good for a long haul flight."
優點： "Ease of checkin"
缺點： "Delayed take off Delayed baggage retrieval’s"
缺點： "Full aircraft so pick you seats early"
優點： "It wasn’t a full flight."
缺點： "The crew were too busy in their own world and attention during service was poor."
優點： "The relaxed environment and the crew are amazing"
缺點： "Some snacks between the food service"
優點： "Good leg room"
缺點： "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."
優點： "Good leg-room."
缺點： "Crew do not seem to be attentive."
優點： "Travelled Business Class - a great experience."
缺點： "Slow to board."
缺點： "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
優點： "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
缺點： "The delay in boarding! It’s hard work when traveling with a toddler."
優點： "Overall a good experience. Flight did not appear to be overlong,mostly due to ambience in"
優點： "one of the best flights I have had going to zanzibar"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "Typical standard up to expectations Emirates flight overall."
缺點： "Delay at taxi while arrival. 20min waiting time at DXB for the arrival taxi."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Not much. The crew were bright and breezy. Ish."
缺點： "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
優點： "The service & attention to detail is beyond reproach. Top quality in every aspect. Defiantly my preference in air travel."
缺點： "It does not fly to all the destinations I travel to."
優點： "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
缺點： "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "We landed ahead of time"
缺點： "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"
優點： "The individual were uniform polite and professional, even in the economy section of the craft which is not always the case in some airlines. Boarding and deplaning via two entry / access points; something all airlines should seek to do."
缺點： "Things like the plane layout which focuses on maximizing seating space over common space like toilets (not enough) and cross craft aisles so crew and passengers could do more than just one thing at a time; issues the crew had nothing to do with. Rather plane designers being pushed to maximize seats over all else."
優點： "Good Flight."
缺點： "They changed the seats without asking."
優點： "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
缺點： "The leg room could be a wee bit better. Then again, I was in economy."
優點： "It's was my favorite traveling"
優點： "The crew and flights were very good,I could not find any fault with them."
缺點： "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."
缺點： "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
優點： "Great staff and in flight entertainment"
缺點： "Other passengers..."
優點： "Flight leg space and inflight crew are good"
缺點： "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
缺點： "Nothing. This is the best airline ever!"
缺點： "Food came before alcohol :)"
優點： "Unlike most reviewers, I never have a good experience with Emirates.However, Crew (this time) was very accommodating and did their best to make this a comfortable trip."
缺點： "Boarding was delayed about 45 minutes. We were called to board but left standing in the tunnel while ground crew cleaned. We began to taxi and people were still storing their luggage and walking around."
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
優點： "Comfort and space inside aircraft is excellent, very good entertaiment and movies"
缺點： "Some stewardesses were in a bad mood and responded badly to passengers"
缺點： "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."
優點： "Great service"
缺點： "food needs imporvement in EK in general"
優點： "The crews was nice and i'll give them A+"
缺點： "Seats: No space for over average weight person .. I think they're designed for Chinese people ! Foods are very bad , even my pets eating better quality foods. Very cold sandwiches and dangerous The plane needs a private breastfeeding section for baby's"
優點： "Friendly stewardesses"
缺點： "My seat was next to where the stewards'stewardesses sit before flight take-off and land. The light there was bright and I couldn't sleep. Moreover, it was just next to the toilet and people used my front area as a waiting area causing a lot of disturbance."
缺點： "There was delaying in this flight about 1 hour & we needed to move for long distance from the scheduled flight gate to another one after delaying. Also, I was one of many passengers who didn't get food. They give some passengers only."
優點： "Just great all round"
優點： "Short stop over"
缺點： "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."
優點： "Fantastic flight"
缺點： "All good"
缺點： "To cold, no sleep,lake of oxygen,bag very dirty"
優點： "Punctual, service"
缺點： "Price more expensive"
優點： "Overall speaking CX flights quality has been declining over recent years"
優點： "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"
優點： "Friendly and helpful crew. The food was pretty good and the flight was so smooth that I slept for about 10 hours of our 16 hour flight. Can't wait to fly Cathay Pacific the next time I fly to Asia!"
優點： "Superb crew and excellent service."
缺點： "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
優點： "that is great flight. I'm very with fight"
缺點： "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
優點： "There is actually meal between hkg and TPE. This is new."
缺點： "The cabin is just too warm."
優點： "The crew was very friendly for a change"
缺點： "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"
缺點： "A white hair found inside the main course. The crew return it back to you."
優點： "professional cabin staff & food selection"
缺點： "middle seat because could not book in advance"
缺點： "Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!"
優點： "The food - best in the sky"
缺點： "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"
缺點： "Flight delayed by 4 hrs. Food was horrendous."
優點： "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
缺點： "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."
優點： "On time"
缺點： "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."
優點： "A free upgrade to premium economy - I think the flight was over booked."
缺點： "Mediocre online check in experience! Their website does not accept payments for "upgrading" to an exit row seat. At the time of check in the only seat left available was an exit row so I could not proceed. Also, their airplanes are not equipped with Wi-Fi - quite unfortunate when you're flying 16 hrs from HK to NYC!"
優點： "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
缺點： "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."
優點： "Whole experience was very good"
優點： "Comfortable seats, clean toilets, great service"
缺點： "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."
優點： "Great seat size loads of leg space and lovely flight attendants"
優點： "Airline staff so helpful and nice, sets had loads of space, I was seated at the back of the plane when they ran out of meals before our row, I said it's fine I'll just have bread rolls but she got me their staff meals yum, air hostess was so lovely"
優點： "Speak in Hindi language with lndian passengers"
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
缺點： "It's not pleasant traveling in economy which is true for all airlines now a days."
優點： "Like a little private apartment, glorious."
缺點： "No wifi, limited mivies"
優點： "Happy to have goodnight on the flight. Was scared to fly on such a long flight because I'm a decent sized guy. I was even more afraid when I realized I was out in a middle seat. However, the seats are relatively spacious, even in economy and my knees weren't hitting the back of the seat in front of me. I also appreciated that we could get up to grab water or juice at any time during the flight."
缺點： "Boarding could be more organized."
優點： "Nice flight great service"
缺點： "I like everything"
缺點： "when can CX remove those terrible sliding seats?"
缺點： "My Son's water bottle was emptied despite my protests that nobody at any airport has ever done such a thing. The water had even been okayed by the Hongkong airport 1st security point after we landed in HKG from Delhi. But the there was additional checking of handluggage again just before boarding and they threw away my Son's water. This is unacceptable. Also the food was not up to quality. I got practically the same food in both meals."
優點： "Good collection of entertainment options"
缺點： "Biggest gripe: No onboard wifi. As a business traveller, this is important to me."
優點： "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
優點： "Easy check in, and a pleasant flight! Thank You!!!"
缺點： "Blankets were very thin, although clean felt reused. Headphones were poor which meant if Someone in a near seat was talking couldn't hear through my headset despite volume being turned up."
優點： "The service"
優點： "Crew/staff very professional,"
優點： "Customer service"
缺點： "The guy in front reclined for the whole 14 hour flight so I didn't have much leg room."
優點： "-Staff were incredibly attentive and gracious at every step. Could not ask for more from them. The flight attendants were also really conscientious but also discrete about making sure that things were comfortable to passengers, for example making sure that windows were closed most of the time and lights were down so that people could sleep in between meals, and moving someone that was sick to a more comfortable and private seat, both for the sake of the sick individual and for the comfort of the people that had initially been sitting around them. -The complementary movie options were great and really helped pass the time on the 24+hr flight from NYC to Western Australia. -1 free large checked bag, which was very nice. -I think the complementary food and snacks were really yummy and generous, for airline food. I very much enjoyed the meals and snacks. Also, the complementary wine was a nice treat and tasted surprisingly good. -The complementary pillows and blankets were nice, warm, and soft. -The flights were on time, much better than American airlines that I've flown on. -The bathrooms were cleaned regularly throughout the flight and were much cleaner and nicer smelling than other airlines that I've been on."
缺點： "The only thing thing that could really be improved upon (which is not as much the airline's fault as the plane manufacturer's fault) is that the economy seats and cabin layout could be more comfortable for long flights. I understand how hard it must be to design a plane that fits that many people and that's comfortable for 24+hrs of flying, but a few improvements could relatively easily be made I think, which would improve the experience dramatically: -If the seats were softer (and perhaps more ergonomically designed with an average person's shape in mind) it would make a world of difference, I think. -Being able to put the arm up on the wall side of the window seat would make it much more comfortable. -Padding on the arms would also help. -Of course more leg space and wider seats would make a world of difference, but I know that is tough to do since space is limited."
優點： "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
缺點： "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."
優點： "Very good service from the flight attendants. They are very polite and friendly."
缺點： "The food was not delicious."
優點： "Cabin crew always smiling and helping out"
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
缺點： "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."
優點： "My emergency row seat"
缺點： "The food was iffy, but w/e"
優點： "For economy class the seats were not cramped and had some space to them."
缺點： "Lack of selection for food."
優點： "Everything was exceptional"
缺點： "The flight was delay and this the frist time I ever been delayed in my flights experience."
缺點： "Business class seats are old and not all that comfortable."
優點： "Nothing. Didn't make flight and tried to contact by phone multiple times via email and phone to switch and was ignored"
缺點： "Tried to change flight according to their policy but was unsuccessful in getting in touch or getting a response from anybody in their company after multiple tries via phone and email. Please help me rectify"
優點： "They put many American airlines to shame, as they are so efficient and pleasant. Flights were very on-time, with only small delays. Very good at de-planing passengers quickly."
缺點： "seats were so uncomfortable.. felt like metal cups.. hardly reclined at all for a flight that goes over-night. Needs more comfort in seating."
優點： "Boarding was well organized and the crew was very nice."
缺點： "The seats are VERY narrow in economy and very little leg room. They turn on all cabin lights when serving meals at very odd hours during the flight. No individual fan vents and this flight was very warm."
優點： "Very good service.on a scale 1 to 10,I give 10 point. Keep up the good job. Thanks"
優點： "T has good customer service. Good media selection"
缺點： "The seats are pretty narrow and not enough leg room"
優點： "The crew was very nice. The flight was safe"
缺點： "Only pork was served. Every movment of the back passenger were felt."
優點： "Clean plane."
缺點： "The dinner upset my stomach, leading me to get sick once I got home."
缺點： "不論check in , 登機，等行李，所有效率都很低"
優點： "Courteous and professional staff. Excellent food service."
缺點： "Seats were not that good. Needs upgrading."
缺點： "missing baggage"
缺點： "Cramped seating"
優點： "food and crew members were great."
優點： "Since there is no Premium Economy class on this route, I was upgraded to business. Good, but not great experience."
缺點： "No complaints, except that the business lounge at TPE, after the very long ordeal of going through security, is out of the way. Why the lights there would be so dim is a mystery to me, but the lounge is great."
優點： "Flight was short"
缺點： "The crew had the same problem as from LAX to TPE. A guy kept talking loud and the entire flight could hear him."
優點： "Plane was clean and food was okay. Quiet flight and staff was helpful."
缺點： "Boarding was slow and there were few if any announcements. The boarding area is confusing and not having clear signage made it difficult."
優點： "I wish to commend a particular flight attendant on my CI7 flight on August 10 from LAX to Taipei. A young lady who I believe is called Jashe was especially helpful and attentive to me, and served me with very kindly. I believe she a strong asset to your organization, and wish to compliment her. Allen Wittenborn Seat 60C"
缺點： "Seats were very narrow, even for economy class. The food on this flight was mediocre. I don't expect much in this class, but I did not find the meals very tasty."
優點： "There were screens on the headrest in front of us and they had new tv shows, music and movies all for free. The flight crew was nice."
缺點： "The seats weren't comfortable but the flight was less than an hour. The food wasn't very tasty but i think it's because it wasn't "American" food so it was just a different."
缺點： "It catered to our unique (Muslim) food and satisfied our needs. They paid special attention to my physical needs that required a wheelchair. The cabin crew were especially helpful. Thank you!"
優點： "Taipei is a nice airport to make connections through, with amenities on par with Seoul. Seemed much cleaner and more relaxed than other airports in the region that I've flown through in the past, such as Guangzhou or Hong Kong."
缺點： "Flight departed 25 minutes late, but Taipei is a nice airport to make connections through. Still had to go through security between arrival/departure gates, but lines were short at our time of night. Crew seemed a bit tired, since this seems to be the last leg of their shift before rotating out in BKK before the plane goes on to Amsterdam."
優點： "Space was good. Seats were just right space from one another"
缺點： "We were assigned seats apart from my companion"
缺點： "They make you stay in China overnight EVERY flight layover......even by saying the weather is bad......others on my cancelled flight told me they'd waited 2 days for a flight but keep being sent back to a hotel"
優點： "Decent food & friendly staff. good selection of movies."
優點： "Being on a Classic Comfortable Jet Aircraft.. Pleasant surprise... Thanks for the memories."
缺點： "GREAT flight... Textbook.. Perfect Thanks for the beautiful landing..."
優點： "Seat, entertainment, service"
缺點： "Not on time. Flight delay not due to weather but due to ground crew didn't have everything ready for plane to depart. 1.5 hrs wait at terminal and 1/2 HR wait inside plane."
優點： "The flight crew and services were adequate and hospitable. Boarding and landing time were on time without delays."
缺點： "The food was just satisfactory; tasted like a bento box you can get from a convenience store. The entertainment screens were quite troublesome to watch. Even with the brightness turned at maximum value, I had difficulty in making out what was happening on the screen."
優點： "Again, the cabin attendants were professional and kind and helped me when I needed it."
缺點： "They were a bit strict about how many glasses of red wine I could enjoy...but it wasn't a problem. I would have liked one or two more..."
缺點： "china airlines giving wrong flight statuses they fly earlier . and they don't have consideration!!"
優點： "The food."
優點： "Food and movies were good"
缺點： "All four flights were delayed"
優點： "China Airlines was a great way to go for the price that was offered. The crew seemed very friendly and accommodating to whatever needs I had. The only problem I had regarding this flight was I previously booked an aisle seat. When I went to check in, the agent asked if I would prefer to move to an emergency exit seat. I asked if it was aisle and the answer given was yes. Got onboard and the seat was actually window. I have very broad shoulders and my body was flushed up against the wall. There was no leg space either as the slide in the emergency exit door was in the way. I wasn't thrilled at all, but one of the flight attendants saw how uncomfortable I was and moved my seat. It was a middle seat, but, I was a lot more comfortable there for 14 hours than I would have been in that emergency exit seat."
優點： "Staff tries"
缺點： "Cramed seating, not enough time for transfer to connecting flight. Horrible food"
優點： "Nothing! The flight is delayed the plane is old the blanket are used!"
缺點： "The same the flight got delayed too!!! And me and my daughter don't sit together why she cried!!!!"
優點： "Food was decent, got fed twice with drinks during both my 15 hour flights from taipie to JFK and back. Entertainment on board is great with touch screen monitor and decent movie collection."
缺點： "Two out of two times was there delays without informing the passengers till 5 mins until departure. Staff doesn't seem to care if kids or passengers run around during turbelence or lift off. Outlets in seats are awesome, unfortunately they we're not compatible with any of our US tech as they drew too much power. Staff as a whole seemed either rude or uncaring. Refused to rule in unruly or disruptive guest. Seats and space we're overall cramped though unsure if that is due to me simply being larger than the typical Asian demographic. At the end of the day, I would never ride China airline's if I could help it."
優點： "China Airlines was notorious for the poor safety standard couple decades ago, and I stayed away from this airline for a while. I went traveling with China Airlines this time, which included long haul flights this time, and I found the experience very pleasant. Food was good, flight crews were helpful and friendly, and the ride was smooth. The flight was not expensive, perhaps because their poor safety record in the past, so the cost performance is definitely better than most of the other airlines. I will definitely keep the option of flying with China Airlines in the future."
缺點： "Not much leg room but this is normal I guess"
缺點： "The transfer at Taipei was terribly inefficient, there was a long queue as apparently only one security scanner was working."
優點： "Screen on the back of the seat. Flight attendants were nice Leg room was sufficient"
缺點： "3 crying babies meant nobody could sleep well. Flight attendants did nothing about it. Took almost an hour to get headphones and they were the cheap earbud version that hurt your ears The movies kept freezing while I was watching them. Two of the movies got to the point where they were unwatchable because they would freeze and skip major parts of the dialogue. It was like watching a flipbook The omelette for breakfast was sketchy Lack of remote meant I had to keep raising my arm to touch the screen"
優點： "The boarding was fine, and there were no major issues."
缺點： "The food was really quite bad. Waited on the tarmac for a while, so our flight was a bit late. Seats lacked individual screens."
優點： "Really needs improvement, used to be the service was better from luggage acceptance to crew. Now the airline charged me additional 35 dollars because my handcarry was a little heavy though my 2 luggage was definitely light after requiring me to transfer some of my stuff to my larger luggages."
缺點： "The service crew were not happy to serve not what you expect from an airline that advertise that your flying the friendly skies. It seems the crew are unhappy and were just doing a job that is burdensome. A flight crew was very rude and told me that next time I should be carrying less baggage just because a fellow passenger helped me put my bag in the overhead compartment and told me I am not in the USA."
優點： "I am satisfied with the service and shall ride it again."
缺點： "It seems to me there were new crews in the CAL 4 flight I took. They all did a great job except one minor point. That is to provide water or juice during the meal (in addition to the coffee or tea after the meal). Thanks."
缺點： "Kayak does not share contact info with China Airlines, consequently China airlines did not contact us of a day delay until we arrived at the airport. After arriving at a layover there was no gate info until 20 minutes before boarding. 3 gate changes later we are still delayed with little information. China Airlines phone customer service (10 phone calls with no answer and disconection) website and customer service in person is disorganized and non-communicative. kayak has also proven its lack of connection to our travel plans considering I am responding to a "how was your flight," email while I am currently stuck half way with no foreseen corrections. This is not to mention I was receiving "your flight is on time" emails from Kayak while my flight was very delayed. China Airlines failed; Kayak customer service failed."
優點： "Food was great."
缺點： "Long waits, poor communication, either too warm or too cold"
優點： "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
缺點： "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
優點： "The services was excellent."
缺點： "Delay around three quarter an hour."
優點： "The seats reclining not only the back. The food very tasty."
缺點： "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."
優點： "The food was decent and they seem to want to please."
缺點： "I always try to avoid the airline because they keep the cabins so uncomfortably hot. No matter how many clothes you take off or complain it is like a Turkish bath. It is torture."
優點： "Everything was well taken care of."
缺點： "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
優點： "The food was ok."
缺點： "I lost my suitcase or had it stolen!"
優點： "they do really their best- they have a good standard."
缺點： "english is hard to understand"
優點： "nothing really special"
缺點： "Food is very Poor Seats are cramped and uncomfortable"
缺點： "I requested a wheelchair at the airports but didn't receive that service."
優點： "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
缺點： "No subtitles in foreign languages"
優點： "Everything was perfect. I enjoyed my flight specially delicious food. I will definitely fly again by Turkish Airlines. I also recommend to other travelers."
缺點： "The flight arrived a little late. It was not on time."
優點： "As usually, the crew, good, entertainment, and comfort were all marvelous."
缺點： "The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff."
優點： "Everything was great!"
優點： "I liked the dessert , blankets and pillow were available to all and washroom was good"
缺點： "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"
缺點： "They lost one of our bags."
缺點： "They lost one of our bags."
優點： "I was upgraded to buisnes class :)"
缺點： "Every thing was ok"
優點： "New and clean aircraft, very good cabin crew and service."
優點： "Entertainment and food was good."
缺點： "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
優點： "The tv because I got to watch a couple of movies"
缺點： "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"
優點： "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
缺點： "A lot of announcements, when they could've just done all of them at once"
缺點： "Could not order my special meal in advance, because of turkish airlines website problems, and ended up fasting"
優點： "No real issues, we were served a decent meal, plane was new and the crew were friendly."
缺點： "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
優點： "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."
缺點： "Flight was canceled"
優點： "Almost everything from boarding till landing."
缺點： "I didn't like the fact that people need to wait in the bus shuttle too long. It's just better to let people wait at the gate and ride them to the plane when it's 100% ready."
缺點： "I requested for a vegetarian meal both times and I was denied both times because they said they didn't prepare any vegetarian meals. The flight attendant was so rude about it. They also lost my baggage TWICE. Upon arrival in Tel-Aviv and upon return to Stuttgart."
優點： "The service was great, no one had any attitude on the plane,but the airports were different"
缺點： "The airport service was horrible, they rerouted us made us wait in Charlotte for 2 extra hours and there were half kids on board, a baby was crying every hour and my earplugs didn't mask the noise enough, I swear I thought two mom's were going to fight."
優點： "Add good airline to Atlanta to eu"
優點： "Everyone was very welcoming and attentive to everything I needed during my flight."
缺點： "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"
缺點： "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."
優點： "Boarding staff was very friendly, & kind people"
缺點： "There is no TV Late around 40 min."
缺點： "They lost my luggage"
缺點： "See above"
優點： "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
缺點： "Boarding was behind and slow and very crowded in be area."
優點： "Entertainment (movies) always helpful to pass the time."
缺點： "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."
優點： "The flight was smooth, the crew are very attentive, good choice of entertainment"
缺點： "Wish more legroom, but can't blame airline for that"
優點： "The food was amazing, and the seats were more comfortable than in other aircrafts."
缺點： "The boarding that took forever. We were standing for about an hour and the place wasn't even well ventilated for the amount of people were there"
優點： "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
缺點： "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."
優點： "Service was outstanding!"
缺點： "I have no complaints!"
優點： "Was lucky to be upgraded to Business and enjoyed the premium service and convenience . Being upgraded from time to time is the reward for loyalty and I appreciate the recognition"
缺點： "Flight was very late departing, despite arriving on time. No excuse other than simply inefficiency. No drinks offered, during 45 min flight. No headphones given for entertainment."
缺點： "WOULD NOT TAKE TURKISH AIRLINES AGAIN IF MY LIFE DEPENDED ON IT. I took a flight from JFK to Tel Aviv, with a a layover in Istanbul. Turkish delayed my first flight by 2 hours, which caused me to miss my layover, and the next flight from Istanbul to Tel Aviv was not until the next day. They made me pay for a visa to get into Istanbul, took me to a hotel about 30 minutes from the airport, and then did not serve me any food for dinner. The Istanbul airport was a mess, the flight attendants and everyone working for the airline was EXTREMELY UNHELPFUL. Then on the return flight, they changed the time of my flight at the last minute, which caused me to almost miss it. On top of that, they lost my baggage and took a week to get it back. DO NOT EVER FLY TURKISH, YOU WILL REGRET IT."
優點： "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
缺點： "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."
優點： "DIRECT FLIGHT TO ISTANBUL FROM MIAMI. UNFORTUNATELY I WAS IN A RUSH TO REACH TURKEY FOR A MEETING. USUALLY I PREFER TO GO THRU ROME WITH A FEW DAYS LAY OVER SO THAT I CAN HAVE BETTER SERVICE, FOOD AND PAMPERED TREATMENT AS BUSINESS CLASS SERVICE SHOULD BE. WHO CHOSE THEM TO BE THE "BEST AIRLINE IN EUROPE"?? AS THY CLAIM TO BE!! BLIND PEOPLE??"
缺點： "DAMAGED MY LUGGAGE EXTENSIVELY, THIS IS THE THIRD TIME BY THE WAY), KEEPS REFERRING ME TO AN INSURANCE CO WITH AN E MAIL ADDRESS THAT DOES NOT RESPOND, NO TELEPHONE NUMBER BY THE WAY IS FURNISHED EVEN THOUGH I HAD ASKED FOR, REPEATEDLY. -HAD TO WAIT TO PAY FOR BUSINESS UPGRADE SINCE THERE WAS ONLY ONE PERSON TRYING TO COLLECT OVERWEIGHT LUGGAGE PAYMENTS AS WELL AS UPGRADE PAYMENTS, WHILE KEEPING ME IN LINE FOR 45 MINUTES FOR A BIZ CLASS UPGRADE. AFTER I PROTESTED, A TURKISH LADY SUPERVISOR SMIRKINGLY SAID THAT I HAD TO WAIT IN LINE SINCE THERE IS ONLY ONE PERSON SERVICING! GO FIGURE!. VERY TURKISH APPROACH I WOULD SAY. PASS THE BUCKET.. -NO CONCERN FOR BUSINESS CLASS SERVICE. PLEASE TELL THEM TO GO AND TRAVEL IN ALITALIA, SWISSAIR, UNITED, DELTA, VIRGIN (THE BEST) ,BUSINESS CLASS AND SEE HOW THEY PAMPER THEIR CUSTOMERS FROM CHECK IN, TO GREAT AND AMPLE GOOD FOOD AND CONTINUOUS SERVICE. -UNLIKE THY STALE, FROZEN FOOD. BAD BREAKFAST, NO AMPLE CHESE SELECTION (ONE SLICE WHITE CHESE ONLY), OVER COOKED BAD BURNED TASTING TEA. -SERVICE: THE MALE STEWARD DROPPED SALAD ON THE NEXT SEAT AND IT STAYED THERE FOR 5 HOURS. PICKED UP BY A FEMALE STEWARDESS AS WE ARE LANDING. IF THEY WISH TO USE MORE MALES ON BOARD THEY SHOULD AT LEAST TRAIN THEM WELL. I HAD TO WAIVE AT 3 DIFFERENT MALE STEWARDS AND THEY ALL PASSED BY NOT ACKNOWLEDGING AND I WAS SITTING ON THE FIRST ROW AISLE! THEY ARE RUDE, UNCARING, SHODDY SERVICE PEOPLE.."
優點： "Having seen so many ads promoting the quality and service of Turkish Aurlines, I was quite disappointed in the end. Only the entertainment and seat facilities were good."
缺點： "The boarding was a mess in Istanbul. My pre-booked seat was changed in the last minute despite asking to be located in a similar area. The staff were not attentive."