無法直飛到法爾默斯。KAYAK建議你，先飛到波士頓 洛根國際機場（BOS）（96.14km 法爾默斯），然後再從那邊租車或搭乘計程車。
優點： "I would recommend to everyone JAL"
缺點： "No smiling faces of flight attendants. Service was mediocre; food same"
缺點： "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."
缺點： "Meal was served frozen."
優點： "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
優點： "I love JAL! The customer service was top notch, the food was delicious, and it was very spacious for economy."
缺點： "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
優點： "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
優點： "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
缺點： "would have liked more food options and recent movie selections"
優點： "Business class seat was good."
缺點： "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
優點： "The flight is on time,service is excellent."
優點： "Sakura lounge was excellent."
缺點： "The entertainment system was bit unsteady."
優點： "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
缺點： "I did not like that we could not book our seats until 72h before departure."
優點： "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."
優點： "The workers are always wonderful."
缺點： "Food was not as good as in the passed."
缺點： "Didn't get to go. Thanks for selling me worthless insurance."
優點： "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
優點： "Polite service, comfortable flight, no delays"
優點： "Staff- the ladies in flight were very friendly and courteous."
缺點： "Sorry, my seat really uncomfortable..."
優點： "Very good"
缺點： "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."
優點： "Our flight had a long delay, but one we were on board it was a short and smooth flight."
優點： "Roominess of economy seats."
缺點： "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."
優點： "The crew was very nice and pleasant. They were very accommodating as well."
缺點： "For my entire flight back I was so hot I could hardly stand it. I had to change my clothes and it still didn't help very much. My meals were also pretty bad on the way back, which is odd because they were not bad on the way there. It was definitely one of the worst flights that I've ever had, mostly because of the heat."
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
缺點： "My seat was not comfortable and it was uncomfortably warm."
優點： "Good food and punctuality"
缺點： "No English subtitles for English speaking movies"
優點： "The service was excellent and the seats were really comfortable"
缺點： "The food choice was a bit poor"
優點： "Excellent service"
缺點： "Not a lot of vegetarian options"
優點： "We left on time, we arrived early. The crew was very polite and helpful. The food was decent on board and the seats were comfy."
缺點： "I wish they flew all over the USA, American carriers should be ashamed"
優點： "Japan airport is big and too much shopping needs to be done, and liked the fact that boarding started just 15 minutes before departure which gave me ample amount of time."
缺點： "Movie selection wasn't the greatest. The mid-flight meal was a burger instead of the beloved ramen."
優點： "Amazingly polite, smiling happy people. Respectful, it actually makes your day to deal with employees like this."
缺點： "Nothing. Was great."
優點： "Service & Food"
缺點： "Flight from Taipei to Tokyo was delayed and ultimately cancelled because of "mechanical failure". Many passengers on the flight including us had international connections through Tokyo, with only an hour between flights. It was clear we were all going to miss this connection, but in a frantic and haphazard way, the JAL crew's only solution at the gate was just to get us all on the next flight out to Tokyo (I believe via China Air) no matter what our individual final destinations were. They said "from Narita, they will handle all your connections to your final destination." This was a bizarre solution. Why not reroute us individually on other partner airlines, through other countries/cities, from this international airport in Taipei, like airlines usually do? (Also, all of this disorganized communication by the JAL crew at the gate was never translated into English, I just happen to speak a little mandarin and was able to understand what they were directing us to do). My wife was the one who searched for an alternative route on her phone (through HK instead of Tokyo) via their partner airline Cathay pacific and showed it to the JAL rep at the transfer counter, and through a series of radio and phone calls, only then did they say "there might be seats left", but they couldn't book the seats for us there. In order to make the flight, we had to sprint ourselves to a completely different terminal and concourse to another transfer counter to finally book our seats on this Cathay flight. Needless to say, our luggage did not get pulled from JAL in time to make it on the Cathay flights, so we are waiting 2-3 days for them to hopefully be found and sent to us. Overall, I was completely disappointed by the JAL staff, who didn't take responsibility or ownership of the situation, and who's solution to just fly everyone out to Tokyo, no matter our final destination, and to leave us to figure out our connections there was extremely short-sighted and irresponsible, and was a total disservice to their customers. I expect much more from this airline. On another note, we flew JAL from Boston to Tokyo, and Tokyo to Taipei: the food was terrible and food options were really subpar for an international flight, I would've expected much better from JAL and the dreamliner flight."
優點： "Flight attendants are really kind and patient."
優點： "good selection of movies and audio, responsive and caring service crew. Plane cabin was clean and the flight was smooth"
缺點： "Passengers in front alway lowered their seats and the amount of space to move for someone over 6 feet made the flight uncomfortable. the woman in front of me was short too so I did not understand her need to push her seat back. The seats should not the ability to be lowered to the extent they were. It makes for an uncomfortable ride"
優點： "The service was great. Some of the food was great. I like the snacks they give out on Japan airlines."
缺點： "The dinner wasn't so good. I think they could use some improvement in that area"
優點： "Great flights! Absolutely no complaints! And they have free alcohol with your meals! I didn't know that still existed in air travel these days but Kudos!"
缺點： "Nothing, keep up the good work!"
優點： "Flying non-US carriers is almost always better. Flying the new Dreamliner was great. The flight attendants even made a seafood mean for me since I do not eat meat!"
優點： "Boarding process was efficient and smooth. The flight and ground crews were very friendly and professional. I loved that they gave us ice cream for dessert. The accessory pouches were handy for storing my bottle water and cell phone."
缺點： "The seat cushion was too thin and not very comfortable for a 12 hours flight from Narita-Boston."
優點： "We were bumped up into Business class for this flight which was wonderful! Spacious, luxurious...as good as air travel gets."
優點： "CRew was very nice and always smiling. They handed out ice cream for dessert. Overall a very pleasant flight."
缺點： "Movie selection could be a little better."
優點： "A wonderful crew, attentive and polite, friendly and eager to help. It definitely makes a 12 hour flight much more tolerable! Great accommodations for my gluten free diet. Would love to fly JAL again!"
優點： "I liked how comfortable the experience was flying over"
缺點： "Their website is a little vague, we got it figured out but I probably didn't wouldn't have needed to spend as much time on it if I knew that everything was alright."
優點： "Service was excellent!"
缺點： "The fact that we had to book our own seats!"
優點： "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
優點： "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
缺點： "Same repeating music"
優點： "Excellent service. Good food. Great entertainment selection."
缺點： "No free WiFi"
缺點： "very average"
優點： "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"
優點： "Nice space between seats for the economy class."
缺點： "The entertainment center (sound) did not work in my son's seat."
優點： "Staff are super kind."
缺點： "Seats in economy were narrower than Eva Airlines"
優點： "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
缺點： "Again, would prefer a larger selection and more change with movie choices."
優點： "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
缺點： "I suppose the food could be better."
優點： "Good food and cabin service. Accommodating in connecting flight arrangements."
缺點： "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
優點： "In-flight service, in-flight entertainment, environment temperature"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Good food and onboard service."
缺點： "Plane was delayed and I missed my connection. Once airborne the flight took forever."
優點： "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
缺點： "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
優點： "The crew is awesome and food is quite good"
缺點： "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
優點： "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
缺點： "Cabin is bit old, seats don't recline enough, smells musty."
優點： "Very convenient and generally positive experience on this flight. Modern aircraft as well."
缺點： "Small seats, what do you expect from economy."
缺點： "crew not able to understand English"
優點： "Customer Service"
優點： "Everything is perfect!"
優點： "Stewards were very polite"
缺點： "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
優點： "Food legroom service friendliness"
缺點： "Could not view flight info on map"
優點： "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
缺點： "limited movie selections"
缺點： "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
優點： "I love the food and the girls was fantastic"
優點： "Excellent crew, comfortable seat, good food"
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
缺點： "It was very warm on the plane."
缺點： "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"
優點： "Very friendly and attentive service, good movie selection on new screens."
缺點： "TSA-style pat-down at the gate in Narita before allowed to board."
優點： "Cabin comfort"
缺點： "Only two Hindi movie"
優點： "Snacks, Timings, beverages, entertainment."
缺點： "Space, main course food"
優點： "The staff was polite and professional. We have no complaints at all."
缺點： "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
優點： "Crew were friendly & accomodating... More room space on seats & in between seats...I will definitely fly with ANA again."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "Great plane Great movies Great seat"
優點： "Service is excellent. Efficient service as well."
缺點： "Entertainment system was a bit old."
優點： "The whole experience was pleasant. It may have been because the flights were not full, but also the food was good tasting and enough. Entertainment on the 777's were sufficient - enough new movies."
缺點： "Sometimes I could smell the toilet."
優點： "They automatically moved my luggage to the next plane. No need to go through customs in Tokyo."
缺點： "The Price."
優點： "Food (ramen at 30,000 ft in the air shouldn't taste so good), flight crew (these ladies were amazing and deserve more praise than I can think of), and I forgot my PSP Vita on the flight. I picked it up the next day at the airport. ANA is awesome and I will be using them again in the future!"
缺點： "Very hard to sleep with little leg room and seat space."
優點： "Staff was courteous, comfortable flight"
優點： "Very efficient at getting us boarded, serving food and drinks, and getting us off the plane. I greatly appreciated having small snacks available throughout the flight in the galley. The movies were great, but I am very far behind in watching movies and TV, so I had plenty to watch that I had not seen."
缺點： "There were many seats in coach that were not being used, but they did not rearrange us for maximum comfort on the 12 hour flight. It would have been greatly appreciated to have one empty seat between my husband and I and move the third guy in our row to a row where there was only 1 person in a 4-seat row or 1 person in a 3-seat row. Also food options were good, but the descriptions sounded risky. Words like "Various ingredients" and "Creamy Seafood" sounded a little gross, but instead the "various ingredients" were vegetables, and the "Creamy Seafood" was seafood in a creamy sauce. Also, foot rests on the inside seat do not lock in place at a higher point like the others because they do not go down all the way. The seat brace for the seat in front of you gets in the way. I have short legs, and I love the foot rests, but this one was not as great as others."
優點： "Amazing view on top of Kujurenzan (sitting on the right side), and if you sit on the left hand side of the plane, you should be able to see the Aso Mount Volcano crater !!"
缺點： "It announced "Final Boarding" instead of "Boarding Now" from the ANA Lounge, we ran to the gate to find out it just started boarding."
優點： "Modern plane. Comfortable seats"
缺點： "Small tables and location of head phone jack poor. Cable is always in your food."
優點： "The food was great and many entertainment video entertainment choices available. . ."
缺點： "The seat room, especially at the window. I'm considered below normal by American standards and I still felt crowded on this flight."
優點： "The crew was amazing specially the way they treated my kids."
缺點： "The new served and the seats did not recline."
優點： "Crew was okay"
缺點： "Did not get the food I chose. Seats were not clean and clumsy"
缺點： "For better leg room in business class go for the bulkhead seats"
優點： "Good boarding, good arrival gate"
缺點： "Old plane, entertainment system is very old and screen bad"
優點： "Crew was polite."
缺點： "For such a long journey, the plane could have been nicer."
優點： "Seat was very comfortable, crew was very nice,"
缺點： "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "Better flight as bigger craft and no neighbours in my row so I got some sleep."
優點： "The seats were comfortable and the staff was very attendant!"
缺點： "No complaints"
優點： "Basics are covered. TV screen is big but otherwise nothing special."
缺點： "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
優點： "Excellent crew, service and food"
優點： "Excellent customer service, helpful staff"
缺點： "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
優點： "Movies selection was great."
缺點： "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
優點： "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
缺點： "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
優點： "Espresso coffee, champagne, crew, headphones"
優點： "Excellent service"
缺點： "Very poor on board entertainment"
優點： "Movie selection was great. Food was decent. Comfort was expected"
缺點： "Our seat neighbors were annoying, but nothing the staff can do about that!"
缺點： "Poor service."
優點： "The aircrafts, on-board service on Sin Dxb route"
缺點： "The thing that Inhad to fly Silk Air with one of four flights."
優點： "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
優點： "friendly and attentive crew. connecting flight was a breeze. well worth the price."
優點： "The seats seem to have more leg room, food was actually good, and the staff was delightful."
缺點： "It was a 17 hour flight, but they made it bearable."
優點： "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
缺點： "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
優點： "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
缺點： "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
優點： "Love the service at Singapore Air. Very attentive and accommodating."
缺點： "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
缺點： "All good"
優點： "Food, movies, support, were all wonderful."
優點： "Very helpful and polite staff"
缺點： "Old B777-200 with small personal screen. And they don't have pillows on board."
優點： "Great service and very friendly staff."
優點： "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
缺點： "Sound quality of ear buds was not good. No issues if you travel with your own."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
缺點： "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
優點： "Singapore crew are on their feet and working for the entire flight. Great service!"
優點： "everything, excellent job"
優點： "great service. new plane. excellent video system."
缺點： "not much to complain about."
優點： "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
缺點： "Flight was over too quickly."
優點： "Flight on time"
缺點： "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
缺點： "Food not so good"
優點： "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
缺點： "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"
優點： "This was probably the best check-in I had. The ground attendant was extremely friendly and helpful. She kindly moved me to the exit seat and made sure I was sitting in aisle seats for the rest of my three flights. All until boarding the process was quick and breezy. In flight, the attendants were professional and friendly. Always smiling and helpful. The entertainment section and food were superb."
缺點： "The only negative thing was that boarding of this flight was late and the gates were switched about 40 minutes before boarding. This was due to the fact that the plane arrived a bit late. None the less, we arrived to Singapore on time and everyone made their flights."
優點： "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
缺點： "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
優點： "Everything was amazing. Best flight I've ever been on!"
優點： "We lucked out and got seats with leg room! Yeah!!!! Thank you."
缺點： "Breakfast was very late into CPH and they only had one choice... Think maybe some ovens were not turn on!"
優點： "Arrived on time and left on time for a change."
優點： "My baggage got damaged during journey. Normally airlines are prompt in handing such issues. In this case, ground staff tried to brush me off saying this is not big deal. When I convinced them that exposed metal strip can result into injury and big claim agains them, they suggested writing email with pictures to the airline. Now I got s call from airline, they will try to repair the bag, again a first in my experience. Keeping fingers crossed."
缺點： "Handling baggage damage issues."
優點： "Good choice of films. Ran on time. Staff very pleasant. Clean."
缺點： "Chairs really uncomfortable. I had back ache after trip to Singapore and the return one. No lumbur support and had to use the cushion against my back, which was too large. I found myself more cramped than usual on a large plane. The food was ordinary. stir-fried beef and veggies was steamed veggies, lots of rice, and beef, but very dry and uninteresting. Fish Asian style was much the same. Too much rice. Not enough sauce. Not much flavour."
優點： "Simple, comfortable. Basic airline. I do like that they let you bring 30kg in your checked baggage."
缺點： "Obe of the flight attendants was a little inconsiderate-even of her co-workers. I've never seen that on a flight before. Also, both of our flights were delayed, which is not necessarily a bad thing, but to have it happen two times in a row makes me question whether I could use this airline when I have a short layover."
優點： "Liked the stable spot to put drink without tray table down, and two pockets to store books , iPad etc"
缺點： "No spare seats so a but crushed, and no footrests Position of entertainment control awkward, and accidentally kept switching on screen. Very hard to read subtitles or to hear sound"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Friendly crew and more leg room on the Emirates flights"
缺點： "Passengers that leave the bathrooms dirty with urine on the floor etc. Not sure what the airline can do about that during the flights. But for longer flights maybe a damp mop or something along those lines would be helpful."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Good food"
缺點： "Technical issues with my in flight entertainment that was never that was never corrected"
優點： "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
缺點： "I was taken by surprise that I could not take my SLR camera on board as carry-on luggage and had to check it (they were doing this to everyone, not just me and it covered laptops, kindles, cameras, etc - everything electronic except phones). This was not done on the flight into Dubai. Also irritating was when I got to Boston, an Emirates guy cut open the packing envelope open and in the process, accidentally sliced the camera neck strap. He was, however, very apologetic and eagerly got me the info needed to submit a claim to Emirates."
缺點： "Not a single thing. Emirates is terrific!"
優點： "Great service; wonderful crew; best food & entertainment!"
優點： "I'm not going to travel by Emirates again. My miles were not added though I asked multiple concerned people. Same thing happened with some of the fellow travelers."
優點： "Low cholesterol meal was quiet good"
缺點： "Seats on the 777 are very uncomfortable, even more we you have a flight as long as DXB->BOS"
缺點： "We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together. Also, our connection time was 2 hours for the next flight. To receive the baggage in the port of entry, it took more than 1 hour 15 mins in the carousel. After that we had to clear customs, change terminal and clear security in 45 mins to catch the next flight. It was really tough for us. They could have handled the baggage little efficiently."
優點： "food and drink selection and quality very good. The service and attention paid to children is outstanding. Very much appreciated."
缺點： "I did not use much of the entertainment other than radio/music so can not really rate."
缺點： "Honestly nothing perfect Airline Definitely I will use the Emirate at airline again and again"
優點： "The entertainment options are excellent and legspace on the aircraft is good."
缺點： "For a 14 hour flight there are no water bottles provided. You need more than the couple of cups of water provided on the flight, and it is not practical to keep on asking for more water from the crew. Quality of food (Asian veg) was not very good."
優點： "Comfy seats with good legroom, huge entertainment selection, free alcoholic beverages!"
缺點： "My connecting flight (booked through Emirates but operated by JetBlue) was inexplicably cancelled with 24h notice. Emirates did a good job finding me an alternative flight but somehow did not get my bags on my new flight even though the woman at the counter made a special call to "ensure" that my bags would come with me. Now I have to wait over 24h before I can get my bag."
缺點： "The crew hardly paid attention to request. I had to ping multiple times and wait for really long time to get a glass of water. I tried to get to the back, the crew dint even move to help us with anything. They sat together and were talking and dint even care to move. I have never seen this amount of careless attitude so far in emirates. Food quality has gone down quite a bit compared to my travel before."
優點： "Great service, food can be improved. Stop serving pizza it is not healthy and not appropriate for half the passengers"
缺點： "Flight was delayed, 1 of my baggage was missed and due to that connecting flight from Boston to Newark was missed. There were no more flights to Newark so I was put up in flight to JFK after 3 hours of wait."
優點： "Staff is very attentive and always around. I am not a fan of instant coffee, but I got a cup of coffee when I asked for one outside of "meal times". The leg room is good, though I could still use a little extra."
缺點： "I wish the crew asked all passengers to reset their seat upright when food is served. I am quite tall and having the person in front of me recline is uncomfortable at all times, but while eating, there just isn't very much elbow room. Also the temperature in the cabin is really too cold. The entertainment system uses a two-prong plug for the headset, which requires you to bring an adapter if you want to use your own noise-blocking headset or headphones."
優點： "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
缺點： "No free seat selection available anymore until checkin."
優點： "I love the fact that the crew is quite so international -- and that they all wear small flag pins to tell you where they come from! They were very good with the children -- and I loved the fact tht they came round and took polaroid photos of passengers - particularly the families!"
優點： "Pleased with everything."
優點： "Crew was awesome trying to make me everyone that was in the same area with baby crying as comfortable as possible."
缺點： "Baby cried for 8 hrs out of a 13hr flight it was horrible."
缺點： "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."
優點： "All the Emirates hype is true! What a great experience even when traveling as a passenger assistant!"
缺點： "Food was not given properly, no snacks was there which I get in between breakfast and meal every time I fly from Dubai to Boston or the reverse. No kit was given which includes brush, paste, eye covering band. Last time I travelled from Boston to Dubai the food was completely frozen and now this!"
優點： "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
缺點： "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
優點： "In flight crew were nice."
缺點： "Had requested for wheel chair assistance but was denied saying everyone was " too busy". When the passenger stated she cannot go without help, the flight attendant helped her out and to a bus. She almost fell while getting on to the bus. Assistance was requested because of her poor eye sight on the left eye and issues with mobility because of that. Although I'm glad nothing bad happened, denial of assistance and making her feel concerned and speak for herself for someone to help could have been avoided if Emirates could keep their promised support. Very disappointed."
優點： "The crew were friendly."
缺點： "The hand luggage compartment of the aircraft makes terrifying noises during turbulence like it is going to drop on one's head during the flight. It should be fixed."
缺點： "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."
優點： "Their wheel chair assistance was the best. They took care of my parents really well. Above all they were very welcoming and considerate towards their needs."
優點： "Crew very professional. Fare for flight very reasonable."
缺點： "Had 90 minutes fr connection, 30 min delay so 1 hr left. Had to walk walk and walk for nearly 1 hr to barely make it. Airport is TERRIBLE in terms of going from gate to gate- loong walks with no moving walkways. Train is a joke covering very short distance. Once arrived in Boston, took 1hr before luggage started unloading, and then to find out our 4 bags didn't come at all. Staff on ground not courteous, wouldn't send bags to home town in Raleigh. Had to wait till afternoon to get the bags and then fly to final destination. Entertainment system very bad, audio/video stop and go, stop and go- really terrible (though notice some people's screens were working fine)."
優點： "Food and entertainment seemed a bit upscale."
缺點： "Young air hostesses with a bit of attitude. Wouldn't talk, just shake their heads in a weird way, to ask about what I wanted to drink or eat. None of my luggage made it."
優點： "Please Refund my ticket"
缺點： "Lost baggage. It had important stuff"
優點： "on time and proice"
缺點： "food and seat"
優點： "I like Emirates, and it was the first time that I flew Jet Blue. Jet Blue staff is friendly and helpful."
缺點： "Doesn't seem to me that Emirates and Jet Blue are aligned. JetBlue does not recognize what my status is with Emirates, the layover was long without a lounge, you can not select your seat on Jet Blue through Emirates (this is a huge irritation!), you can't check in online through Emirates for the Jet Blue return trip, and the seat selection for Jet Blue was awful."
優點： "Boarding and space were great because I paid extra for it."
缺點： "One attendant seemed to be in training. Or perhaps she should've been. Everyone needs to learn but it doesn't boost your confidence in a flying experience when the crew member making the announcements keeps getting things jumbled."
優點： "After a tiring 14 hr stop over in Dubai, I boarded my flight to Boston from Dubai at around 3 in the morning. I don't know when I fell asleep because I did not even wake up for the takeoff. The crew let me be and when I did wake up 5 hrs later they provided me with something to eat because I had missed the meal served earlier. The even closed my window shade as not to have the early morning sun disturb me. I call that great service."
優點： "was jet blue and average"
優點： "The entertainment was outstanding and the boarding was quick. The flight attendants were helpful to those who didn't know how to find their row due to either a first time flyer, couldn't read or whatever else they did work fast to help them find their seat. I liked how they took care of giving things to the children to play with or color before taking off. Some of the flight attendants were engaging and smiled, most of them though didn't look happy to be working. I understand how long the flight is but while at work one must always keep smiling and be professional."
缺點： "Bathroom was dirty, out of paper, I cleaned the paper all around the sink, etc. There was garbage on the floors in the hallway that staff walked over. A few of the crew were excellent, others never smiled, just were in their own world, garbage was not picked up often enough. Perhaps someone could come with a garbage bag and instead of zooming by and missing half the people who have garbage actually take a moment to look at each person in the row to see if they have stuff to contribute to the trash bag. On two occasions I had my hands full and the girl walked right by me. The pizza that was served was cold and not very tasty. I am sure if it was hot it would have ben much better."
優點： "I liked how they had pizza bagels those were delicious, I liked how the crew felt with a medical emergencie mid flight over the Atlantic. Entertainment was good but the devices are very slow to use"
缺點： "I didn't like how slow the crew was to pick up the trash but I also understand they had a bunch of things they were dealing with on the flight so it was acceptable I didn't like how when there are open seats in business and first class I can't upgrade or take that space so we don't have to be cramed back in economy"
缺點： "seats too small and airplane too hot. It took a full day for my body to recover from aches and muscle cramps."
優點： "The plane is just very good big enough and comfortable compared to other air lines. The food is so nice and enough for each meal and comes in the right time. The entire crew is excellent with good communication throughout the flight. Lastly the broad entertainment available makes even your journey shorter as it keeps you busy."
缺點： "Too much hassle on boarding bus to train? I have watched some of the Elderly had too many problems? Carrying their own carry on on those steps? And the 15 minutes bus ride? We are in the 21 st Century? Needs to be improved. Jaya Sreedhara"
優點： "Pleasant crew."
缺點： "Refusal to let passengers bring water purchased past security on the flight. I have flown hundreds of flight legs, many international, and never encountered such a policy. Water distribution on board did little to compensate. Shortage of vegetarian meals (unless ordered ahead of time) despite their listing on the menu as an option for everyone. I was seated in the first third of the cabin and got no meal. Vegetarian meals should either be available for all or not listed in the menu as an option."
優點： "Service and comfort was good. Seats are bit smaller than other two gulf carriers. Food was good"
缺點： "Food could have been bit better."
缺點： "nothing special"
優點： "On time"
優點： "TV controls user-friendly. Many choices."
缺點： "Cramped seats, especially when people in front lean back."
優點： "Great service attitude. Friendly with smile. Love their service"
缺點： "A short flight with just snacks. Seems downgraded the international flight standard."
缺點： "Our laugage is delay, service is worse than we never see."
缺點： "The one issue I had was that the crew members did not come around with drinks aside from during meal times. This is a 15+ hour flight, and people got so thirsty that a line of people went to the kitchen themselves to get water."
優點： "Good selection of entertainment"
缺點： "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"
優點： "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
缺點： "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."
缺點： "one of the cabin crews threw the meal to me :("
優點： "Entertainment and food are better compared to other international flights."
缺點： "The flight was delayed and boarding was a bit chaotic."
優點： "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
優點： "Easy check in, and a pleasant flight! Thank You!!!"
優點： "Behaviour of flight crew, punctual arrival,food and departure.Great prices. Nice support from ground staff during lengthy queues at Kolkata immigration.Thanks!"
缺點： "Nothing much ! Restriction of cabin baggage to 7 kilograms for passengers on very long routes ( Kolkata ,HongKong to Boston and San Juan in my case) and being asked to weigh all cabin baggages and check in a cabin baggage of 9 Kilos."
優點： "Staff were always helpful and courteous. Seat in executive economy was comfortable. Food was good. Overall a pleasant experience."
缺點： "A bumpy ride but couldn't be helped."
優點： "The service"
優點： "Seats are relatively comfortable and there are a lot of free snacks."
缺點： "We had trouble checking in online due to a hyphenated last name- tried to call the airline a couple times and everyone was polite but did not help us. We kept getting shunted to someone else and in the end no one did anything and we got stuck in terrible seats separated by many rows. Still better than United though."
優點： "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
缺點： "飛機延誤 抵達轉機時還沒有登機口指示"
優點： "The entertainment system is quite good."
缺點： "The food, while hot, is not quite as good as ANA's offerings, but I was happy to have it. The chair cushions are also a bit thin on the bottom, or they are rather hard, but overall I found them otherwise fairly spacious."
優點： "The booking crew was excellent, and helped me avoid delays that were caused by heavy rain in Taiwan the day of my travel so I could make my connection."
缺點： "need more entertainment options; premium economy does have wide seats but not very comfortable"
優點： "Stewardess responsive to requests"
缺點： "Seat headphones not working Toilet dirty"
優點： "Almost none"
缺點： "Long delay make us arrive Kyoto at midnight. Bad food. No movies in enter"
缺點： "Badly delayed without a clear reason"
優點： "Great service and flight"
優點： "H good"
優點： "The seat is comfortable."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Crew amazing."
缺點： "Food variety should be increased."
優點： "Everything and everyone are Good and Nice ."
缺點： "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"
優點： "Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)"
優點： "It was a good flight"
缺點： "The flight was great"
優點： "Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better."
優點： "The staff is very customer friendly. One of the best. I"
缺點： "In general the toilets are clean but for this trip they weren’t very neat."
缺點： "flight delayed as usual"
優點： "Great crew and service"
缺點： "No good beer selections and the water had a bad taste l."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Flight excellent. Service and plane"
優點： "On time ..."
缺點： "Seats were too small! No personal hygiene kit available in long flight .... bathroom faucet was not clean. Some stewards and stewardess were not helpful but some are. I asked for help but one stewardess did not respond but one did help and was helpful. Ground crew were courteous and helpful."
優點： "Flight was not delayed"
缺點： "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."
優點： "早餐是粥 很棒"
優點： "Helpful and friendly crew"
缺點： "never enough leg room in economy!"
豁免更改費用。 搜尋到 法爾默斯的彈性機票