缺點： "No wifi otherwise was great"
優點： "The crew was amazing. The seat was very comfortable, leg room is spacious."
缺點： "The movie selection is kind of old"
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
缺點： "The crew is very nice and my Premium economy seat was great."
缺點： "After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou."
優點： "Great crew had an extra seat next to me"
缺點： "Everything was great"
優點： "Good food Free accomodation for layover"
缺點： "Too long"
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "Great schedules, convenient connections via CAN. Good food, excellent service. Highly recommended!"
缺點： "Keep up the great work!"
缺點： "I like this flight"
優點： "I called the airline phone number many times but no one answered the call. I might not book the air ticket next because of this. Other than that, the overall service is good."
缺點： "The airline website is terrible and misleading. I paid for an extra long leg seat but chose a regular seat because the website didn’t indicate it clearly. I ended up losing my money and sat at the compact seat."
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
優點： "Courteous staff, meal served on a 2 hr flight"
缺點： "Overhead movie was only in Chinese with no headphones distributed. Boarding passes have to be claimed in Guangzhou from a previous flight."
優點： "Dim sum for breakfast"
缺點： "No fresh veggies"
優點： "staff was great"
缺點： "old 737s on Guangzhou - Delhi route are not the most comfy, food is not awesome, and the landing was a bit questionable"
缺點： "It was almost an hour late and no explanations in English were given"
優點： "Food was mainly excellent, except one time the bread, and a piece of meat in the cold salad, were a little stale. Entertainment was mainly excellent, except the game choices were limited and the movies were edited."
缺點： "1. Uncomfortable boarding at JFK: Had to go out in the cold to ride a BUS to the airplane: Why can't they use a BRIDGE like everyone else? Since our first leg was from, and our lest leg was to, very warm places, we were not prepared for the sub-freezing conditions. 2. Horrible flight delay: JFK to CAN: Cancellation of flight CZ600, 12/31/17, followed by TEN-hour delay leaving JFK, was beyond traumatic. Airplane had to be fixed, but it should not have taken that long to find a solution. Passenger care was horrible: Initially we sat on the tarmac for 4 hours, then transferred to a waiting station with almost no heat and no access to rest rooms or food."
優點： "Good flight overall!"
缺點： "My checked in luggage did not arrive at my final destination airport!"
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "The flights Ending!"
缺點： "First and Business not VIP immigration or luggage!?! Multiple crying babies with toddlers running the isles all night with no parental control or Flight attendant(s) intervention, even after being asked by multiple passengers. Woooh... movie/IFE selection drastically cut back! why? Food, worst in 7yrs. Guangzhou layover, lounge(s) not prepared, minimal pre packaged snacks no hot food, showers not working or rather not cleaned from night before would take "hours" for them to be cleaned and available. Will probably be last flight with Southern China, has dropped considerably and is no longer a "worthy" airline."
優點： "Nothing special but there was a good amount of room and the crew was nice."
缺點： "Had to take a bus to the flight."
優點： "Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!"
缺點： "Seats were a bit cramped."
優點： "The flight was long but its was in a good area to sit in"
缺點： "Lack of entertainment"
缺點： "Only allow one piece luggage."
缺點： "I still don’t have my luggage and I’m coming home. Awful"
優點： "The service and courteousness of the crew was absolutely fantastic. The entertainment was good and for the most part the whole trip went fantastic. Felt safe the whole time."
缺點： "The space was a little cramped but I sat economy and that’s generally how all economy class seating is."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "Good food, good entertainment tv."
缺點： "If the chairs at the back of the airplane had foot restit would have been a perfect flight"
優點： "Crew is amazing served tirelessly and never lost their smile"
缺點： "No announcement of flight in business lounge nearly missed our flight"
優點： "Awesome experience! Great flight and plane."
缺點： "Just a hazy start because of JFK could not give me a boarding pass."
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "I like the cleanliness of the toilet"
優點： "Almost everything."
缺點： "It was delayed twice."
缺點： "I reserved the wheel chair service but when I checked in at the counter with the wheel chair symbol, I was told they changed the counter to the other one which is far away and they also rejected to help me check in there. I had to move to the one with a long queue to handle those standby customers. This is my worst experience ever. The service of China Southern airline is becoming worse and worse. Never recommend again."
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
優點： "Because we had a 10 hour layover in China, the airline gave us a hotel stay including a buffet breakfast."
缺點： "The seats were hard and seemed to be cramped together. The food wasn't the best."
優點： "Crew was friendly and helpful at all times."
缺點： "only 1 movie plays on all screens, no choices or options."
優點： "New, up to date aircraft with lots of good entertainment options. Staff was friendly, flights were on time."
缺點： "Food was terrible. Seats were mediocre comfort level and would not fit a large person."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "The aircraft layout was one seat right, two seats middle and one seat left. Very private. Blankets and pillows soft and comfortable. Flight attendants very attentive, polite and eager to help."
缺點： "In flight entertainment was poor. Very limited selection for everything. The TV shows featured had only one episode! So if you wanted to see another, too bad."
優點： "The service was very good. The flight was quite late, but the friendliness and service of the staff made up for it."
優點： "Quick and efficient check-in. Very helpful personnel - I went away to pay my excess baggage and returned to a long line - but, the check-in clerk beckoned me to the front and handed me my boarding pass! Nice!!"
缺點： "Massive lines for security gates......if my flight had not been delayed, I would have missed my flight. I was in the security line for over 90 minutes!"
優點： "Meals were served. Seats were comfortable."
缺點： "Nothing really."
優點： "The food was good and the airline attendant was kind enough to give me a window seat"
缺點： "The fact that I had to recheck my luggage multiple times with no instruction was annoying and uncalled for. That and going thru way to many security checks in China even though I was connecting flights. Taking a flight to Wuhan to get off plane go thru customs then getting back on plane when I already did that was absurd."
優點： "At least it was a short flight."
缺點： "I thought the plane was going to come apart on take off and landing. And Flight was full of load obnoxious Chinese people"
優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "the crew"
優點： "My screen on the first leg didn’t work too well. It would turn on and off on its own, but since it was an overnight flight and I was tired, I slept most of the way so didn’t complain. Just had to dim the screen for the times it would turn on automatically while I was trying to sleep. 2nd leg had"
缺點： "I understand it is a Chinese airline, but I wish there was more English spoken, or the flight attendants not assume everyone who is Asian understands Chinese, especially since the flights are international."
缺點： "Would love a refund"
缺點： "Only at nanging airport they dont’t have Check through baggage all the passenger have to pass immigration and custom to get baggage and recheck in over ticket counter again they informed that they don’t have transit hall at this airport so for transit destination try not to use nanging airport"
優點： "Courteous and helpful crew. China Eastern served QingDao (Tsingtao) beer, quite good, German recipe from the 19th century."
缺點： "The menu was ok but I’ve had better on an Intnl flight. The plane seemed to be short a bathroom, only 3 in the economy cabin. The flight was not close to full but one bathroom wasn’t kept clean."
缺點： "Very limited English speaking programs/movies"
優點： "Distance between the seats"
缺點： "Boarding via a bus"
缺點： "Comfort: I had middle seat between two heavy people, they took both arm rests. I had very little space"
優點： "Friendly staff"
缺點： "Taking a bus to the plane"
缺點： "The change of departure place."
缺點： "Airport construction in Xi'an was horrible. It took nearly an hour to get from the plane to the airport exit."
優點： "The crew profesionalism"
優點： "Very comfortable flight. Crew was more engaged."
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
缺點： "Shanghai airport needs to be more clearly marked on where to go. Most of it was very confusing, and the airport staff wasn't very helpful."
優點： "only about 20 people on economy in our section"
優點： "nothing really, except cheap price since I travel last minute"
缺點： "horrible food and use plastic spoons and forks are terrible idea.flight delay 2 hrs, no explanation. very hot, i booked in room i shnaghai,"
優點： "The staff were helpful and the flight was flawless."
缺點： "Long lineup and online checking was pointless."
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
優點： "Continue to keep up the high standards! Clean bathrooms! English speaking FA's! Boarding that is a breeze!"
缺點： "What's not to like? They have it down!"
優點： "Crew is exceptionally nice and friendly!"
缺點： "The snacks and food offered are terrible. Cabins are dry and uncomfortable (not pressurized enough)."
優點： "Professional and quick boarding"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Still an excellent experience with China Eastern, but never imagined they would provide a meal with just a 2.5 hour to Hong Kong from Shanghai. Haha this would never happen with Delta or United."
優點： "Service on the plane was good, food was also good."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
缺點： "The flight was delayed several hours which made me miss connecting flight. Since the next flight was not China Eastern, I had to buy a new ticket to get to destination."
缺點： "In the end this flight was cancelled after being incrementally delayed for 9hrs and 37 minutes."
缺點： "Our flight got delayed and didn't leave til 2am we were supposed to leave at 9"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "Very good prices"
缺點： "Constant change of flight time, then 3 hour delay No vegetarian food options, food kind of scragly"
缺點： "China Eastern will not let you use your devices during flight. And there is not inflight entertainment. So bring some good old fashion paper material or plan to sleep. Not the airlines fault, but China will not let you pass through their country with a battery pack that has no defined capacity on it. Had to learn that lession the hard way. Sadly, the TSA-like guy could not say why, except spouting something about 'China Regression'... Makes me never want to travel to China."
優點： "Except good looking girl and crew nothing good"
缺點： "Food attitude , too dirty plan , no one care even at gate everything was Bad"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "Crew was the best part of the flight, they were very nice and helpful."
缺點： "Having to collect Checkin luggage 4 times in 1 round trip and having re-checkin everytime we board a plane. Boarding is a mess, feels like being herded like sheep. there is no order, people start lining up an hour before boarding. Having to go through Immigration 4 times in China, I was only there as layover, I wasn't visiting China."
缺點： "My brother in law doesn't speak English. He needed help in transit from shaighai to Ho Chi Minh. No one was willing to help him because they were afraid to lose their jobs if they left their station."
缺點： "The flight was delayed 8 hours with no warning or update. No updates were provided on the new departure time & we were told the hotel where they shuttled us to would have updates. When we finally boarded the plane 8 hours after the original departure time, we sat on the plane for FOUR hours with only one update after the first hour that we'd be taking off in 30 minutes. We continued to sit there for 3.5 hours. Absolutely ridiculous. I will NEVER fly them again."
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
缺點： "Small space in economy"
缺點： "Board was terrible and felt very rushed. You really need to pay attention in shanghai. Because the boarding happened 10 minutes before the scheduled departure we ran behind schedule and hat to wait hours on the tarmac to take off. Plane was old with now entertainment. And once again they lost my bag some how"
優點： "The flight was delayed slightly, but the gate agents kept us informed of the situation and did a fine job of being clear and transparent. In the end, we boarded about 20 minutes late, but still arrived early in Shanghai. Crew was lovely. All the on-board announcements were clear. The music was soothing. The food (which I was not expecting, given the fare, was better than I expected. Mediocre, but not bad. Overall, a very pleasant experience. I would not hesitate to fly them again."
優點： "Gave blankets and pillows for the flight, had a little snack box (but was all carbs). Plane is 99% Chinese and they are not super welcoming, kind of rude and it’s a little uncomfortable."
缺點： "Seats were stiff, process of landing was strange, it was all just not great."
缺點： "Flyus.com on phone for 2 hrs. Gave up and booked new tickets. Would not recommend kayak uses them. Makes me less likely to book in future"
缺點： "Food in the CNX-PVG sector"
缺點： "newer aircraft, better seats, better in-flight food (for business class)"
優點： "The flight was on schedule"
缺點： "Check in was a dreadful experience since they claimed I did not have a valid ticket. Is this because I bought via kayak search?"
優點： "Very efficient check-in and boarding procedure. Comfortable seats."
優點： "The airline was efficient and clean."
缺點： "There was no in-flight in a entertainment for a medium length flight And the food was completely ridiculous"
缺點： "Treated like animals. Never again."
優點： "The airlines was on-time and provided a lot more service to passengers than do American airlines (including a meal on a 3 hour flight)."
缺點： "Boarding was a mess with everyone lining up at one time and pushing to get on the plane. Not very organized."
優點： "Aisle seat with Ok legroom"
缺點： "Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough."
缺點： "Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left."
優點： "Business class seats need to be improved"
缺點： "We sat on the tar mac for more than 90 minutes. I showed my e-ticket to the crew and they checked to find out that the delay was due to fog in Shanghai. Because I had to pick up my checked bag and go through the complete security check I was lucky to make the next flight."
缺點： "It was impossible to check in online. The main website let me choose English’s but when I clicked on the check-in link it immediately brought me back to a page in Mandarin."
優點： "Nothing. Worst Airline ever."
缺點： "I was delayed in Shanghai for OVER 30 hours. I was not given a hotel. There was no communication from the airline/ desk attendants. When I asked a question to the people at the desk they would tell me I needed to leave the terminal and go back to the check in counter ( I was in China and immigration would not let me do this). I was given three different times that the plane would leave. When immigration allowed me to call the check in desk from the phone the woman told me it was my fault for not listening to her. She told me the flight was at 2 the next day. I asked if it was in the afternoon and she said yes. The flight was at 2 am. When I said this she said it was my own fault. She would not let me into the lounge even though I had been stuck at the airport for hours. She was extremely rude and was not accommodating. When I finally was able to board the plane the seats were uncomfortable and the flight attendants were also rude. Because of this incident I missed the whole lantern festival which was the reason I was going to Thailand. I will NEVER use this airline again. It was a nightmare."
缺點： "The fact that vayama booked 50min between flights when they should have booked 2hrs, causing me to lose my flight and having to buy another with another carrier near midnight. Why does kayak partner with such an unprofessional vendor???"
缺點： "delayed and shitty"
優點： "The cabin staff was friendly."
缺點： "The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate. My Chinese associate said they are a safe airline because they often delay the flight to fix problem..."
優點： "On time, low cost, efficient and quick boarding, hot meal, great service!"
優點： "Will take it again."
缺點： "De très vieux avions. Repas désastreux (pour un Nord-américain)."
優點： "Luggage came out quickly."
缺點： "The boarding process was chaotic. In China people don't believe in lines, and the airline doesn't really care. Put on your helmets and elbow pads."
優點： "Everything was very good, flight was right on time, food was good, service was bright and happy."
缺點： "1 hour delay no reason given"
缺點： "I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel."
優點： "Punctual and professional. Has alcohol upon inquiry."
缺點： "- Seats are too small - (China bound) tax is too high even though ticket price is cheap - Food is disgusting - Lack of in-flight entertainment - During night flights, flight attendants are visibly exhausted"
優點： "Getting from A to B safely. Some of the crew were extremely helpful and sweet."
缺點： "When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)"
優點： "After missing my connecting flight united booked me on ANA was the best part of my 20+ hour day ."
優點： "I was surprised to get food even on a short 2h flight. The seats were comfortable if a bit short for taller people. The staff was helpful and friendly and oberall, there was few things I could point out that were any inconvenience at all. Really perfect journey."
缺點： "Seats are a bit short for tall people. Entertainment was not there but was not important at all for a short 2h flight."
優點： "June Yao is a no frills discount carrier & I had a really good flight. No delays, quick boarding, pleasant staff. I would fly them again without hesitation."
優點： "Food was OK. Beyond expectations."
缺點： "Late departure, no entrateinment system."
優點： "It arrived safely"
缺點： "more than 4 hour delay with little to no information. No need to take an e3xtensive bus ride to get to the plane, almost felt like we left the airport."
優點： "On time departure and in flight beverage service."
缺點： "It is a short slight under two hours so I did not expect much and had a comfortable aisle seat."
優點： "Flight on time and without problems."
缺點： "My seat was broken and can not put it in a relaxed position wich is unomfortable to sleep."
優點： "Could Check in several hours before flght and nice flight overall"
缺點： "My flight was delayed an hour and I missed my connecting flight back to the US."
缺點： "Delayed 8 hrs ZERO customer service on the ground Landed a mile from the terminal and had to walk through sideways rain Checked luggage was soaked when it came out"
優點： "- the crew did their job efficiently"
缺點： "Boarding: no signs to differentiate between the new passengers vs. those connecting Food: substandard, tiny portions Entertainment: none!!! Comfort: worst seat ever experienced. It slopes forward and doesn't lean back at all. The head rest also leaned forward and caused neck pain."
優點： "on Time! Pillows and blankets"
缺點： "Bad food not a lot of leg room"
優點： "The plane is obviously older, but kept in very good shape. It is clean and well maintained. Food was offered after takeoff, but I didn't eat. Comfortable seats with both a blanket and pillow."
優點： "u low life cocksukers fuked me again...no more with scum like u"
豁免更改費用。 搜尋到 泉州的彈性機票