優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "The flight attendant got me a vegetarian meal without me asking. I thought I had ordered one but I had not? So I thought I would have to skip a meal."
缺點： "I hada middle seat next to a very large man with broad shoulders who was taking up space in my seat (he also had a middle seat). I know he could not help it but the flight was long and very cramped and uncomfortable. I wish larger passengers would not get a middle seat"
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
缺點： "More in flight entertainment options."
優點： "Good food. Wine was excellent. Good service."
缺點： "There were issues with the headset provided. It did not connect properly therefore sound was very poor. The programs system was not operating the first hour of the flight."
優點： "It was a better experience (no screen that turns off and on by itself, no lopsided tray table) than my outbound flights, so kudos for that. The crew was very pleasant."
缺點： "Food/snacks. I know people usually complain about airplane food, but I am not a picky eater and usually eat whatever is provided. I ended up picking at what was served. Perhaps I’m just not used to the selection since I usually fly American planes."
優點： "Price of biz class is attractive but it’s good and entertainment could be better for western travelers"
缺點： "Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand"
缺點： "Very limited English speaking programs/movies"
優點： "The price"
缺點： "the boarding process"
優點： "The fare was inexpensive."
缺點： "Not as good as other airlines . Only chose it because of the price."
缺點： "The crew"
優點： "New, well equipped aircraft. Very comfortable flat bed with lots of privacy."
缺點： "Flight crew was very professional but not much "personality" warmth. Almost robotic."
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
優點： "Excellent wheelchair service.Whisked is thru lifts, corridors and immigration. Free WiFi . Did not realize there was free WiFi till 10 mins before landing. Attentive staff. Accommodates us very well. Food was served hot. Had 2 choices always. My mum has low sodium diet that was ordered 2 days after booking. Her chicken was dry. Salmon was excellent. Food was always served first for her."
缺點： "Too long of a layover 13 hours especially for a 90plus old Lady .Seats were very uncomfortable. Thin padding. Did not use the entertainment video coming back. Too tired. Slept most of the flight. Did use video outbound. Good choices of movies."
優點： "Good movies, food excellent, service great"
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
優點： "In flight entertainment system was good and had a nice selection."
缺點： "Almost could not board my flight back home from Korea as China Eastern changed the departure time of my connection in Beijing by 20 min. After dealing with customer service for over an hour they let me board the flight I already paid for! Middle isle, middle seat at the back of the plane for 14 hours. 1st meal had a very fishy smell so many on the plane didn’t eat it. Someone was smoking in the bathroom too which added a nice smell to the cabin. 2nd meal was a bit better. My seat was pretty tight. (I am 6’2” 230 lbs) Every time I take China Eastern I think to myself never again, but every now and again I have no option. Customer service is almost non-existent if anything goes wrong. They are the only airline that I have issues with almost every booking."
缺點： "Refreshment and beverage served on board are limited"
優點： "Professional and quick boarding"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Clean plane, served meals on each flight"
優點： "we were on time and it was cheap-ish"
缺點： "customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude"
缺點： "Personal attitude was very poor. Too cold on plane. Food smelled horrible. Operation of PA system on plane was left on for extended periods of time cutting off the movie. The plane didn’t have enough customs forms. Delayed. Too much to list."
優點： "Crew was very nice and attentive. Seat was OK"
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
優點： "Please email me a contact in Bangkok - English speaking"
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
優點： "Cabin service was awesome!"
缺點： "Food was quite poor."
缺點： "During my check in, the counter officer told me that flight will delay due to weather condition but after it was delayed again no information given. Flight was delayed for almost 12 hours. When reaching Shanghai no flight available to go to Busan, have to take flight next day. Transfer counter officer told me that they will put me to Hotel and stay overnight at their own cost plus some pocket money to spend for dinner. Waiting time for bus 1 hour. Bus was too cramp with people and luggage. Upon checking in Hotel, no dinner and breakfast coupon provided. No cash money given for dinner. i don't have Chinese yuen so no dinner and Breakfast. Drink only mineral water provide by Hotel. Checking out time as early as 0400hrs for bas to pick up to Airport. My Flight time was 0920hrs. Mini Bas was also congested. 18 seater bas with 17 passanger and full of luggage with no luggage compartment.So just imagine what kind of rate do you want me to select."
優點： "Seats were very comfortable, the flight was very fast and safe."
缺點： "Our flight got delayed and didn't leave til 2am we were supposed to leave at 9"
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
缺點： "No dislikes, all was straightforward average"
優點： "Service was good."
缺點： "Was an hour late without much explanation."
缺點： "Many of the passengers were standing almost 75% of the time. I would've expected the crew to, at the least, ask people to clear the walk ways. Really my complaint is with the passengers, now the crew. As for the food, we were served to eastern style meals that were both equally disgusting and a finger sandwich meant for a toddler."
優點： "The food was pretty good but that's my only pro."
缺點： "My seatbelt was falling apart and broken..."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
優點： "Air china has the worst service I have ever ran across and I have been traveling for years! The changed my flight a week before my flight out and rescheduled it to miss my connection flight with them. I spent multiple hours on the phone on hold waiting to talk to an agent and they did not pick up. I emailed them.... no response. Finally I went to the airport and the told me the best they could do was get me to my destination 3 days later or I could buy another ticket. Then they lost my bags on the way back. I doubt I will ever get my money back from them despite the fact I spent an additional $200 to get to where I was flying... avoid them if you can and if another air line is a few extra bucks more it my be cheaper in the long run"
缺點： "Small space in economy"
優點： "The aircraft was new, the seating was comfortable, especially for coach class. The flight cost was very good."
缺點： "Flight attendants were doing their job fine, but they were not friendly like I'm used to on domestic flights in the US. Also, the food was not varied, we were not able to pick a non-pork meal, and when we asked the attendants, they were not very excited to have to help. The meals were not very good, but airplane food is never that good, so my expectations were not very high. Also, they ran out of choices for food as the flight progressed."
缺點： "Cramped. Creepy crew and food wasn't great."
豁免更改費用。 搜尋到 永珍的彈性機票