優點： "Safe travel"
缺點： "more masks"
優點： "I wouldn’t know t"
缺點： "To let me on the flight"
缺點： "The pilot take off, navigation in the air, and landing were horrible ."
優點： "Crew was exceptionally nice. Live DISH TV unexpected and appreciated."
優點： "Most humorous crew I have had in a long time. Had regular beverage service, coffee service and a water service!"
缺點： "I can’t think of a thing."
優點： "Good Crew. Landing was very smooth"
缺點： "line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!"
優點： "Very professional crew. Nice equipment. Very pleased."
優點： "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"
優點： "Seat comfortable and amazing crew"
缺點： "Choice of movies somewhat limited"
缺點： "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"
優點： "Even though they were just serving water and coffee. The attendant took it upon himself to retrieve the Ginger Ale i requested!"
缺點： "The seats are tight. but hey its an airplane, what can i expect!"
優點： "Crew was amazing."
優點： "I like being able to charge my devices"
缺點： "Better movies"
缺點： "No food on board and we were hungry"
優點： "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."
優點： "Surprisingly comfortable for such a short flight. The approach is impressive. Friendly attendants and captain kept everyone updated when there was a slight delay. Was overall a really nice flight"
優點： "The service by delta employees for this leg of my journey was beyond great. The leg room was above average."
缺點： "Leg room. Never can have enough leg room."
優點： "The crew asked a passenger to move so we could all sit together. It was awesome. :)"
缺點： "I was assigned a seat on the last row of the plane--these not only don't recline, but it feels as though they push you forward. Also, the engine sound was so deafening with such intense vibration that I was unable to hear the flight attendant speaking to me from 2 feet away, much less anything overh"
優點： "Snacks and drinks and movies on point."
缺點： "No cheese its."
優點： "Everything A-Z"
缺點： "They sell the headsets for $2!!!!!!"
缺點： "Chinese Eastern did not try to help and solve my problem."
優點： "This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight."
缺點： "Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers."
優點： "Great entertainment options and food selection, just wish they had the selection they advertised..."
缺點： "Booked the flight and paid extra for the main cabin selection to guarantee sitting with my husband. Got to the airport, app had already pre-checked us in and my seat selection was changed! Not sure why I paid extra when they were just going to chpose my seat anyways (DL 2222 on 11/6) Hoping my return flight this not have this happen..... Will be calling Delta when we get home."
優點： "Delta worked with us on rebooking a flight after we messed up. Onboard the staff was incredibly friendly and the free snack selection was decent (even gluten free treats). Boarding was an orderly process."
缺點： "My lodge was damage and broken adn was new"
優點： "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
缺點： "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
優點： "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
缺點： "not prepared in Maintenance to fix a very small problem in an efficient timeframe. Also, this plane was very dirty ..bathroom, walls, seat rails, floors....not good Delta"
優點： "Attentive staff."
缺點： "Nothing. Great flight."
優點： "Had to sit in the middle row and I wasn’t given the option to get an aisle sit during check in."
缺點： "No flexibility for seats"
優點： "Easy boarding, not a full flight, had plenty of room to stretch out, friendly flight crew, extra snacks!"
缺點： "Not much to say I didn't like, few problems with in-flight WiFi but otherwise good."
缺點： "All went well"
缺點： "They cancelled the flight 30 mins before the flight"
優點： "Funny people at the gate, all was smooth and on time"
缺點： "It was too hot in the cabin, which is unusual (usually, I freeze)"
優點： "Good food and movies. Comfy seating with plenty of room."
優點： "Boarding was quick and efficient. Landed early!"
缺點： "Food was Meh but fine"
優點： "Left on time, plane was clean and arrived early"
優點： "Wonderful experience with the staff."
缺點： "No complaints."
優點： "Updated plane, movies are old but a verity"
缺點： "Lost two pieces of luggage"
優點： "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive."
缺點： "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. These folks Need to buy a second seat..."
優點： "Comfort and boarding"
缺點： "Delay and food"
優點： "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
缺點： "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
優點： "Free tv"
優點： "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
缺點： "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."
優點： "Flight was comfortable and clean. I enjoyed the basics of drinks, snacks, carry-on, seat selection, and entertainment for the price of what other airlines charge for just a flight with nothing else included."
優點： "Hard to like anything with this delay -- missed 3 appointments in Raleigh."
優點： "Free drinks in Comfort+"
缺點： "I have never been to Billings, so I find it rather difficult to review this flight that I have never been on."
優點： "The prices were low and the crew was great. A lot of entertainment options, also!"
缺點： "Boarding was rather disorganized"
優點： "The crew was awesome. At one point the attendant said the sky didn’t have its morning coffee (because of turbulence) and it was really cute and really funny and just made me laugh through the stress of turbulence."
缺點： "Wasted 24+ hours and a bunch of money. The employees at Dallas did not stop me from boarding an international flight. When landing in London, they immediately turned me around stating, "You can't go on holiday". Cool, thanks. So 12 hours later, im sitting back in Dallas with a whole lot less planned. Thanks DFW! You the best."
缺點： "Everything was dandy!"
優點： "Flight attendants were great. Friendky,.; Had the holiday spirit!"
缺點： "Late boarding, WiFi didn’t work. Small seats. Why do I continue to fly you guys?"
缺點： "Sat waiting for gate for 30 min"
缺點： "A movie could have been played with subtitles at least. The screen was lowered but it was off all the time except for the videos of how to use seatbelts."
優點： "Direct flight"
缺點： "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."
優點： "Great first class cabin crew."
缺點： "This plane needs to be retired! It was the most uncomfortable seat I’ve ever had! Also the plane was extremely warm. Like a sweat box or a sauna. Miserable flight. Glad it wasn’t long!"
優點： "Was comfortable"
缺點： "It was very turbulent and we could not be served anything. But still a good flight."
缺點： "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."
優點： "The TVs and free movies!"
缺點： "Delayed flight"
優點： "Smooth sailing"
優點： "The boarding process was great and speedy. They had us all on the plane and we were pushing back prior to the take off time because they already had us all on board. The flight was smooth, and we landed in Charlotte early. Can’t beat that!"
缺點： "The crew felt a bit standoffish and I felt like I couldn’t have asked them something if I wanted it, which, thankfully I didn’t."
優點： "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
優點： "On time, smooth flight. Service was meh."
缺點： "A USB port would be nice!!!"
優點： "It works if you follow the rules."
優點： "Quick, efficient"
缺點： "Was not compensated for arranging trans from Albuquerque to Santa Fe! Refused delivery of bag Santa Fe address!"
優點： "Crew nice"
缺點： "Legroom terrible"
優點： "Crew was able to switch our seats so that we had extra space since we were traveling with lap infant."
缺點： "Plane was new, but small for an international flight. We traveled with an infant and there was no bassinet."
優點： "Every thing. I am not rating it as excellent only for the 'Maxim' : "There is always scope for Improvement""
缺點： "Nil. No complaints what so ever."
缺點： "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."
缺點： "We waited for seven hours while our flight kept getting delayed. We finally switched to another flight and I don’t even know if our original flight ever got off the ground. Frustrating, irritating, disappointing. American Airlines was a huge disappointment"
優點： "Good staff."
缺點： "Old plane, broken entertainment system, and blankets were not clean on a 9 hour flight."
缺點： "The tv's did not work at our seats. Made for a horrible seven hour flight!"
優點： "Their Miami weather recovery of service during stressful & tragic times."
優點： "Comfy/roomy seats, friendly staff, female pilot!!"
缺點： "It was freezing and blankets were not available. It is typically cold on flights but this felt like sitting in a freezer. That is the o not reason I gave 4 stars and a 3 star for comfort"
優點： "The plane was nicer and cleaner."
缺點： "Heading Back to Philadelphia from Miami took so long for the plane to arrive from Philadelphia. We had a 2 hour delay."
缺點： "Crew not that friendly towards everyone."
優點： "Entertainment and meals"
缺點： "Crew could of been friendlier"
優點： "The flight was very smooth and the crew was so friendly!"
缺點： "It was an older plane and it felt a bit cramped."
缺點： "Before I booked the flight I noticed it was only on time 53% of the time. True to that number we were delayed almost an hour before takeoff. Why schedule fights so close if almost half the time it's delayed? Something needs to change."
優點： "Very comfortable and nice staff"
缺點： "Had a 2.5 delay on one of my connectors from NY to Madrid. Was worried I wouldn't make my flight to Vigo on time, but I did!"
缺點： "HORRIBLE experience. I had a flight delay that forced me to reschedule to a flight the following morning and caused me to pay for an overnight at a hotel; none of the staff seemed to care whatsoever about their customers' travel plans or experience, giving us little to no information up to the point of canceling our flight, and doing even less to accommodate when plans were foiled. I honestly am waiting for a refund at this point. Terrible trip with American Airlines."
優點： "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
缺點： "1 of the flight attendants was pushy(older caucasian lady)"
優點： "Clean, friendly"
缺點： "The first leg of my flight left an hour earlier than scheduled, and I was never notified. Fortunately I found out when I went to "check in" the night before, and was able to arrange for earlier transportation to the airport."
優點： "Plane full, like traveling in a cattle car, jammed in, My minimal contact with flight crew was fine, flying these days on any airline in coach is the same, American neither the worst or the best, in flight movie was the trolls, horrible movie"
優點： "food could be better"
優點： "Worst customer service I have ever experience"
缺點： "They canceled my flight to Florida due to hurricane then refused to refund my return flight ticket. How can I fly back if I never made it there. Bunch of thiefs kept my money and they never got me to my destination."
優點： "I was shocked to finally get a snack. Seems like years since that happened. And we arrived in Indy thirty minutes early!"
缺點： "I can't remember the last time I flew to or from Europe on a plane with no in-seat entertainment options. On the "big" screen: Alice in Wonderland Part II? Wow, what a great movie, especially for a bunch of adults. The other, The Big Short, at least 6 months old and I'd already seen it. Really poor sound. Take some of your profits, American, and upgrade your equipment. I will really try my best to avoid flying on your airline again."
優點： "Service and staff were great!"
缺點： "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
缺點： "On time , pleasant"
豁免更改費用。 搜尋到 畢林斯的彈性機票