無法直飛到極光（科羅拉多州）。KAYAK建議你，先飛到丹佛（科羅拉多州） 丹佛國際機場（DEN）（19.76km 極光（科羅拉多州）），然後再從那邊租車或搭乘計程車。
最近的機場是丹佛（科羅拉多州） 丹佛國際機場（DEN）（19.76km）。 KAYAK建議你飛往丹佛（科羅拉多州） 丹佛國際機場。
缺點： "I wish there were options in the food they serve."
優點： "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
缺點： "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
優點： "full service"
缺點： "long flight"
優點： "Flight attendants are really kind and patient."
優點： "It was a quick flight"
缺點： "Took over an hour from the time we landed to have luggage at baggage claim."
優點： "Loved the food"
缺點： "Boarding was not done by numbers or range of numbers."
優點： "Good service"
缺點： "Food was almost as bad as on American carriers"
優點： "It was ok. Economy seats a bit smaller than most. Everything middle of the road. Price was decent\good,and i booked late, so it was good."
優點： "Amazing service. The flight attendants were so helpful. Our first time on a 787 and we loved it."
缺點： "Nothing at all. U.S. based airlines have nothing on Asian ones."
優點： "Professional and friendly crew"
缺點： "Food quality from Jakarta is bad"
優點： "Crews were amazing."
優點： "Great food. Excellent cleanliness"
優點： "Good efficiency for boarding an good in air entertainment"
缺點： "Delayed for an hour while already boarded"
優點： "As always"
優點： "Never problems with JAL"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "服務 電影 雪糕"
優點： "Inspire of bad weather, the pilot executed a perfect landing !"
優點： "I had a pleasant flight experience with JAL. Nothing to complain about."
缺點： "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."
優點： "Courteous cabin crews, must be from Japanese culture."
缺點： "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
缺點： "No complaints! Not even one!"
優點： "Really nice crew, the flight was great."
缺點： "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."
優點： "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
缺點： "I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle."
優點： "Best customer service"
優點： "The meals. The attention to service details. The seats are better."
缺點： "Ticket reservation follow up."
優點： "No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight."
缺點： "IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas)."
優點： "Flight was half full so was able to take aisle seat."
缺點： "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
優點： "food is above average."
缺點： "Cramped leg room for long flight"
優點： "Superb services!"
缺點： "I don't think there's anything I didn't like during my journey"
優點： "JAL always have good services."
優點： "The service was great. Food was delicious,"
缺點： "It was a bit too warm in the aircraft."
優點： "The workers are always wonderful."
缺點： "Food was not as good as in the passed."
優點： "Polite service, comfortable flight, no delays"
優點： "Clean :)"
優點： "cost performance"
缺點： "non-flat seat"
優點： "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
缺點： "Food was extremely disappointing"
優點： "The airplane and all crevices"
優點： "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
缺點： "Seats are too small for tall travelers."
優點： "Clean and very good service."
優點： "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
優點： "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
優點： "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
缺點： "Deception at the time of booking"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "Service, Cleanliness and Overall Quality"
缺點： "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
缺點： "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
優點： "Service was excellent. Crew did not accept tip. Food could be better."
缺點： "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
優點： "The quality of your aircraft. Clean, modern, plenty of leg room. The check in agent in Manila, Arnel (or maybe Armel) was especially helpful and accommodating."
缺點： "Pax are advised to show up at least 3 hours before flight. My wife and I showed up 3hrs 45 min before takeoff. There were perhaps 40 to 50 people already in line ahead of us. But no checkin counters were open. The first check-ins began 3 hours prior to take off. By that time the line was backed all the way out into the main corridor. It would be MUCH better for ANA and the customer to begin the checkin process 3.5 to 4hours prior instead of 3."
優點： "Great service and crew. Boarding was quick and efficient."
缺點： "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."
優點： "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
缺點： "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
優點： "Good food, seats were comfy enough for a 4.5-hr flight."
缺點： "Better Hollywood options for entertainment."
優點： "Nice once I got on the plane"
缺點： "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
優點： "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
優點： "Cheap prise"
缺點： "Food and entertainment"
缺點： "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"
優點： "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
優點： "The meals were healthy Japanese meals with lots of vegetables"
優點： "The flight attendants were extremely attentive and courteous"
缺點： "The meals were awful"
優點： "The leg space of the plane"
缺點： "Some crew hard to understand they English"
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "Crew are nice, helpful and polite"
缺點： "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."
缺點： "Width of the seat for me was bit tight when in a flat bed position."
優點： "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
缺點： "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
優點： "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
缺點： "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
優點： "friendly flight attendants, clean toilets"
缺點： "the stroller take forever to show up when landing"
優點： "flight attendants excellent"
優點： "Food and movies options."
缺點： "Not enough help to put my carry on on the overhead luggage storage."
優點： "I missed my flight. The customer service agent was awesome!"
缺點： "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"
缺點： "No foot rest=back pain"
缺點： "Plane was hot and a lot of food but it wasn't very good."
優點： "the food, service, and efficiency"
缺點： "The really long layovers"
優點： "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
缺點： "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."
優點： "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
優點： "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
缺點： "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
優點： "2 inches more legroom in economy than other airlines on that route."
優點： "Most all."
缺點： "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
優點： "service and comfort in Premium economy"
缺點： "ANA's food quality went down so much. Its basically as bad as united meals. Very sad."
優點： "Good air crew. Good manners and attention to detail. Excellent members at check-in."
缺點： "We were delayed, but I can't say it was the airline's fault."
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
優點： "The crew of ANA is specacular."
缺點： "These are slightly better than economy seats."
優點： "Excellent service"
缺點： "Movie choice is very limited."
優點： "remarkably efficient, outstanding customer service. snacks keep coming as do the beverages. likely the sweetest and most polite staff i have ever met in my life. meals arent great but the desserts are fantastic. (hagen daz ice cream!)"
缺點： "well most planes offer limited space and ana is no exception. but that's just the way it is in economy"
優點： "Very efficient at getting us boarded, serving food and drinks, and getting us off the plane. I greatly appreciated having small snacks available throughout the flight in the galley. The movies were great, but I am very far behind in watching movies and TV, so I had plenty to watch that I had not seen."
缺點： "There were many seats in coach that were not being used, but they did not rearrange us for maximum comfort on the 12 hour flight. It would have been greatly appreciated to have one empty seat between my husband and I and move the third guy in our row to a row where there was only 1 person in a 4-seat row or 1 person in a 3-seat row. Also food options were good, but the descriptions sounded risky. Words like "Various ingredients" and "Creamy Seafood" sounded a little gross, but instead the "various ingredients" were vegetables, and the "Creamy Seafood" was seafood in a creamy sauce. Also, foot rests on the inside seat do not lock in place at a higher point like the others because they do not go down all the way. The seat brace for the seat in front of you gets in the way. I have short legs, and I love the foot rests, but this one was not as great as others."
優點： "Ground Staff and Flight were very courteous and helpful."
缺點： "Entertainment and food quality needs to be improved"
優點： "Finally getting home on day 2"
缺點： "Staying at an airport told not to leave waiting area because plane was going to board and flight being drlayed, gate changed everything 30 minutes left unable to eat then cancelled flight after 6 hours after everything in airport closed no way to use food voucher. So late to getting hotel only 2 hrs up and at airport for next flight, also delayed. Plus overbooked and had to sit in unassigned seats after others seated because double assigned our seats. THANKS UNITED"
優點： "My first ever flight with a 787 Dreamliner so that alone has already created an excitement. Crew were very friendly and helpful. Seat was comfortable. Got our special meals as requested."
缺點： "Our flight was delayed for 90 minutes due to the late arrival of the plane from its previous trip."
優點： "Meals were well planned and delicious."
缺點： "The plane had a mechanical issue that they needed to address (due to the fact that they prior crew did not address it) and we sat in the gate for 2 hours waiting. No worries water was offered by crew and the flight had no food."
缺點： "Flight got delayed. We paid for assigned seating for our almost 85 yo mom. And the change in flight no one asked for to get seated in the front of plane. Instead she was seated all the way in the back. It was physically exhausting for her."
優點： "The notifications regarding my connection and baggage claim."
優點： "Crew was great"
缺點： "Absolutely no accommodation for seat assignments and the lady at the gate was so rude for even just asking to sit next to my fiancé even though there were tons of single people on the flight."
優點： "The flight itself was fine."
缺點： "The gate change was not announced on my phone app (changed from E7 to D49). I hate leaving out of Terminal E at MIA. There is no point to having TSA Pre-Check if you have to stand in line with people who don't have it. I have to remove my liquids and laptop. It's such a shabby, run-down terminal."
優點： "Crew was nice"
缺點： "Not enough leg room. They did a gate change and I almost missed the flight because nothing was announced and when I looked at my phone app it had the previous gate."
優點： "Overhead bins were newly done with plenty of space since carryon can be placed vertical on side. Decide holder built into the seat was very nice."
優點： "Nice staff"
優點： "Pretty standard flight"
缺點： "Inconvenient timing and overcrowded with obnoxious children sitting on laps. No attempts made to change their behavior by crew or parents."
優點： "The plane looks like new. Great seats, phone and tablet holders at the seat back, USB outlet and a smooth flight."
缺點： "The WiFi did not work and so no entertainment for a flight of almost 4 hours."
缺點： "3+ hour flight with no TV/ entertainment"
優點： "Not using kayak."
缺點： "Worst flights in history. It took three days to get from Italy to the US. Do not use kayak!"
優點： "Our plane was given to another group going to Orlando so we were delayed almost 4 hours. This after a 5 hour layover."
缺點： "Gate lady was funny about being pissed about the delay."
缺點： "Didn't like the two hour delay, especially when I was notified only a half hour before boarding! This seems to be a normal thing for American Airlines."
優點： "They got us there quickly."
優點： "Ahead of schedule"
優點： "Seats were too tight and too close together."
優點： "Movie and tv selection was good. Boarding was a cinch, we took off exactly on time, seats were comfortable, too."
缺點： "Airline misplaced my boyfriend's checked back with our duty free Portuguese wine in it. It still hasn't been delivered to him the next day. They had three hours to get the bag on the flight."
優點： "Nothing in particular"
缺點： "Outlet did not work"
缺點： "Flight crew was late and didn’t try and make things move faster to make up time. Kept saying they wanted to go Puerto Rico and that’s where they should have been going."
缺點： "Everything. Had to sleep overnight in airport and was late coming home."
優點： "Wonderful, again. Will fly American any chance I get!"
缺點： "No tvs!!"
缺點： "the new seats are awful"
優點： "Tv and power outlets"
缺點： "This one attendant didn't get her name but was very cold to me"
缺點： "Long delay"
缺點： "Small plane"
優點： "Good serice,"
缺點： "Good service to switch flight pattern from greenville to new bern but still a delay that cause a 2 flight connection. Lots of on-line issues with check-in, overall a stressful day, hopefully it will all work out!"
優點： "More improved than the last trip I took with AA to Denver. Efficient boarding."
缺點： "The flight was 3 hrs late, of which 1.5 before boarding, and almost 1.5 stuck in the plane."
缺點： "We sat on the runway for 3.5 hours while the crew cleaned up a fuel spill and we waited for a different co-pilot."
優點： "Flight not entirely sold out. So they let my 14 month grandson have an empty seat between my daughter and I. That was a great gift since he doesn't sleep and is jumping and crawling all over the place. And I'm sure the other passengers were breathing sighs of relief!! Also super smooth landing and nice flight attendants."
缺點： "Flying with an active 14 month old toddler boy and of his "stuff" is nothing less than anxiety provoking. Not much the airline can do.."
缺點： "Had to board three times, two different planes. I understand mechanical problems, but 3 hours later, and on another plane, the captain starts making stuff up, saying that the only reason we hadn't moved in the last hour was because people were using the bathroom, then something about having to deplane because the plane couldn't back up with us on it because of some sensor? And then, surprise ! All of the sudden they noticed there was an issue with his and some of the crews' hours and we had to wait till they could locate more crew. But they gave us each a 1/3 glass of water and later a $12 food voucher which didn't even cover a meal and beverage. Whoop-de-do. 7 hours later we finally boarded for the third and last time. The crew on the other hand stayed professional and friendly."
缺點： "Seats too small and the gentleman next to me was a big guy so crowded over into my seat some."
優點： "Very friendly staff"
優點： "The plane was new on the interior and comfortable."
優點： "I liked sitting next to my friends."
缺點： "Lack of leg room"
缺點： "The service was terrible, 4 hour traveling and not food."
優點： "Very comfortable First seat on the E75. Lots of space."
優點： "COMFORTABLE SEATS EVEN FIR A BIG GUY LIKE ME, FRIENDLY STAFF."
缺點： "LAST RED EYE FLIGHT WAS CANCELLED"
缺點： "Im still in dallas.....very angry"
優點： "On time and good price""
缺點： "Don't like the communist inflight movie choice shown? Other option than pretzels for snack?"
優點： "The flight staff was efficient boarding people and were pleasant despite the close quarters, full plane and bumpy turbulence."
缺點： "The boarding crew woman was completely and unnecessarily rude. I have a small purse I had gotten out of my backpack to get my boarding pass that she insisted I put back in my backpack before loading. I understand the concept and reason for the request but the manner in which she did it was so uncalled for. I don't recal a time in which I've been spoken to in that manner in a very long time. While I was doing it (it took literally 5 seconds), she was screaming at me to walk over to the side and lose my place in line. After I quickly put it in she screams it must go in all the way, which it was. There wasn't even a bulge from it and it closed with ease. I'd be happy to provide a picture of my small backpack/purse."
優點： "The seats next to my husband were empty so my husband and I and the couple in the same row spread out (instead of A-D we used A, C D & F). They were on the second leg from Jamaica and we had a long day flying from Barcelona - it was wonderful to have the extra room."
優點： "On time"
缺點： "No free food or drink"
優點： "There is no entertainment. Prices have gone up but domestically the service is the same. They don't provide snacks without charging for them."
缺點： "Never been on a smaller plane. I've traveled private planes with more room!! Air was so bad, even the food smelled bad and couldn't even think of purchasing any. With a flight that long and people waiting for stand-by, you'd think a larger plane might be in order."
缺點： "They could not get my luggage through to the next flight to Chicago. I could not board because of that reason, and I had to fly to Denver then fly back Chicago."
優點： "The AC in-flight staff are always very nice. It was a pleasant flight"
缺點： "My flights were so behind I missed my connection for Toronto to Tel Aviv and was rerouted to London and then Frankfurt but the plane was late getting there as well. Air canada had no crew on the ground and over and hour wait for customer service on the phone so i had no way to find out what my reticketing status was. I was passed off to numerous other airlines and sent through the airport to the incorrect terminals in heathrow causing another missed flight. Air canada did not accept the responsibility to maintain my reservation and get me to my destination efficiently. Even when I spoke with a phone representative the person was rude and never sent confirmation of my flights so I had no reference point for flight numbers or air lines. All of his added up to more than 13 hours of delays on what was already a 24 hour trip. Worst travel experience of my life."
優點： "Had to cancel due to flooding at my house. Air Canada was super kind and offered me a credit. Thank you!"
缺點： "we took off 3 hours after our actual take off time due to the cargo door not closing. we sat on the plane and they kept the exit door open causing very cold air in the plane. the door should have been closed to keep the heat in. for the 3 hours we were not given or even asked whether we might want coffee or something to drink or some kind of snack, they gave the business class something tho."
缺點： "Late flight the crew did.t care and many people missed connections. The customer service at the airport desk was understaffed slow and rude. They we're not helpful in trying to get new flights booked and I felt like it was asking a huge favor even though it was Thier delayed flight that made me miss my connection."
優點： "The plane was quite new, and that's pretty much it."
缺點： "The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position."
優點： "On-line check-in was available.The process in Taipei to board the flight was good."
缺點： "The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant."
優點： "No food, an hour late"
缺點： "smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl."
優點： "Cadence of service. Amazing plane."
缺點： "No free drinks"
缺點： "No free snacks"
優點： "The gate agents were polite and the boarding was relatively smooth. Food was fine and flight attendants were Excellent!!!"
缺點： "First point of contact was incredibly rude. First she told me she couldn't find my reservation. Once she did, she gave me a lecture about my married name. Next she refused to let me take my carry on bag saying it was too large even though it fit on all flights to Montreal. Once I proved it would fit with the luggage sizer she had moved on to another customer and ignored me for 10 minutes while I stood there even though my boarding passes were printed. When I got to the flight, I found it could have been gate checked but there was no need as the flight was NOT FULL and my bag fit with no problem at all in the overhead bins. In 35 years of flying this was the worst experience I've ever had."
缺點： "I ordered vegetarian food, but not shown on list ."
優點： "The fly attendants were very nice. The plane is old. The overhead storage is so small that it was hard to fit in carry on luggage's."
優點： "on time, friendly staff"
缺點： "never on time, late flying both way's"
優點： "My group of five arrived to the airport late (one hour before the flight took off), but the crew worked together to quickly process all of us and get us through to ensure that we didn't miss our flight. We really appreciated it!"
優點： "Crew was professional."
缺點： "Why not due the security briefing while we are sitting there delayed?"
缺點： "Crew was rude to me."
缺點： "Left our luggage in Montreal!"
優點： "Overall service & friendliness"
缺點： "The time that I need to wait for my connections....I was traveling by myself with my two daughters 6 and 2 years old. And been honest wast pretty hard. Also, nobody told me about the permit that I need to have to go to Canada. I did the process online at the airport. Was fast but pretty stressful."
優點： "The crew was friendly."
缺點： "The plane was old and looked like it was going to fall apart. My seat was torn and the back of the seat in front of me was broken. Not my favorite airline by far."
優點： "Everything was good."
缺點： "No issues"
缺點： "Crew was rude and poor communicators."
優點： "Th flight attendants were nice. The entertainment system was working and the movies were good."
優點： "good fast flight with great flight crew"
缺點： "food was mediocre"
缺點： "Minimal cabin service. Plane arrived late. Almost missed connection. Officious cabin attendant."
優點： "Air Canada personnel made sure I made the connecting flight from Paris to Denver through passport control and the repeated safety checks in Montreal. The small aircraft was spacious even in economy."
缺點： "A male flight attendant was unwelcoming when I finally got to the plane (being late was not my fault). Did not want to help looking for a spot for my normal size carry on. When I pointed out one above him, he left my bag there and just walked away. I am 69 years old, 5'1"."
缺點： "previous flight was late so we had to be rebooked. The line was insane with 3 agents. The 3rd said go to the other 2 lines. The second went on break leaving one agent. A manager came down and gave the sorry here is our corporate email speech to two girls in line but left without acknowledging all the rest of us waiting. It was a mess. When I got my ticket she was like here you go without explaining anything or a sorry. When I asked for a few details like am I in a hotel overnight or when do I leave she gave me an eye roll. When I got to the plane after traveling all day and waiting extra hours there was an empty row right in front of me. I tried to lay down but the attendant made me move because I hadn't booked comfort plus even though the flight I booked I would have been in Denver hours ago. Things happen but it's all how you deal with it and air canada does not deal well."
優點： "Prompt and courteous. The Embraer was not new, but in good shape. Entertainment was minimal - especially in comparison to the Dreamliner we flew from Europe to Toronto. The flight from Toronto to Denver was about 4 hours long, but the only included refreshments offered were sodas, water, or juice. Air Canada could do better on the food front. (Other food was available for purchase.)"
優點： "The crew was great"
缺點： "The gate changed 4 times and there was confusion at final boarding. The Toronto airport TSA agents have absolutely no manners and need to be retrained or fired. Traveling has become very stressful and try make it worse. There was a Hispanic girl, heavy set with curly hair yelling at us to approach the scanners. I talked to her asking her to be gentle with us because we'd just flown for 7 hours and are suffering from time zone changes. Another yelled at my seatmate about his travel size after shave. She was a black Caribbean. She snapped at me about the importance of security and that he was rude for saying he didn't care that she'd throw his stuff away. I told her that he said he didn't care because he's tired and quite frankly, a trail sized aftershave that she doesn't approve actually doesn't matter and is nothing for her to get worked up about. Her colleagues were all staring at her as she started throwing her weight around and making unprofessional nonverbal noises. Then there the room where you weight for your name on the screen to appear if your number is 1 or 2. The people in there are extremely gruff. There was only one Hispanic woman who took my slip of paper that had my pic who said please and thank you. Then when you go to customs to get your passport signed, the guy at counter 10 starts arguing with me for no reason. I put 1 family member on the customs form. He asked if anyone is traveling with me. I said no. He clarified that one should mean an additional person and not just me traveling. I said it wasn't clear and I didn't know. But he decided to get argumentative with me about it until I said ok and walked away. Your TSA process is a nightmare. I did not experience that at Heathrow, Vienna, Or Tel Aviv (all places that have recently experienced terrorism). I didn't even experience it in my arrival town Denver. Toronto TSA is very very poor."
優點： "The in flight entertainment was great!"
缺點： "I didn't like that there were no screens to watch and I didn't know I needed the app on my phone to watch movies until I was already in e plane and too late download it."
優點： "Their was a two hour delay, the planes cabin was at about 55-60 degrees and due to bumpy ride...service was delayed (obviously not the fault of anyone). Just overall, uncomfortable experience!"
優點： "On time, courteous, great movie selection for the very long flight. Food was decent."
優點： "Nothing to like or not like. Classic small (Embraer) flight for 3 hours. Nothing special one way or the other."
缺點： "Got to Denver 4h Late."
優點： "The crew was very nice"
缺點： "The seats had no padding. Food had to be bought."
優點： "The amount of awesome free entertainment. And the standard economy seat was roomy."
缺點： "Would like a snack on trip since it was 4 hours long. But otherwise pretty good."
優點： "Crew friendly and efficient"
優點： "I had an aisle seat"
缺點： "The had tv on the flight, but of course you have to pay for it. When gave a free preview it was only 2 shows that they repeated"
優點： "The Price."
缺點： "My armrest was broken, I managed to push it back into place. It's odd, when I flew DEN to YYZ we were given free food, on the way back I flew the same stretch with food only available for purchase. The price was best though, so I can't complain. Additionally, my touchscreen was out of alignment. There was a gentleman sitting behind me who was talking on his phone loudly the whole time at the gate, then proceeded to do so the entire way during take-off even after being asked to stop. He was singing the "Barney Song" loudly to who I assumed was his girlfriend on the other end of the line while talking off. Eventually, he lost connectivity, I put on my noise cancelling headphones and forgot he was there."
缺點： "its just a small plane, not much can be done about that. It took off and landed with no troubles, so that's what really counts."
優點： "I was sad with my life, so I couldn't think about anything else :( sorry I don't have any comment"
優點： "Everything was very nice."
優點： "Everything was on time and all the staff were professional and friendly"
優點： "The variety of movies"
缺點： "No daily wifi"
優點： "One if the bathrooms was closed and a second one had no running water."
優點： "Repairs caused a long delay, they kept us informed but it was a hurry up and wait forever"
優點： "Nothing unusual every was smooth"
缺點： "Not applicable"
優點： "Staff was nice!"
缺點： "I didn't like the luggage restrictions associated with our tickets."
優點： "Curtial personnel"
缺點： "Late departures both ways."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Got there on time."
缺點： "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."
優點： "Suitcase arrived at the carrousel on time , much better than Houston."
缺點： "Delayed and got downgraded without refund of difference"
優點： "United payed for the room and 20 bucks for food."
缺點： "Late. Missed the connection to Gillette and had to stay overnight."
優點： "Had a stroller, two bags, and a car seat and the check in staff helped us tag everything and loaded it for us. It was nice to see the Billings staff go above and beyond in my families time of need."
缺點： "Unreliable wifi."
優點： "Getting off the plane"
缺點： "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."
優點： "United seems to be recycling which is a good thing."
缺點： "The obnoxious child sitting behind me. He kicked the seat and pulled on the tray."
缺點： "Didn't receive my carry-on when arrived in ELP. Finally got it the next day."
優點： "Everything went smoothly"
優點： "Quick boarding"
優點： "It was fine!!"
優點： "New plane, wifi, arrived 27 mins early"
優點： "Perfect, but I did upgrade to United's business plus."
優點： "I recoment it..."
缺點： "No complementary food!!!"
優點： "We had a good trip. Thank You All"
缺點： "Lost all my luggage"
缺點： "Alcohol was to expensive"
優點： "Although it was a new airliner to United, it had noticeable more legroom than the Airbus aircraft that other airlines use. Luggage room for your carryon was ok, though not near as convenient as the Boeing's."
優點： "Relatively easy to change flights due to weather delays"
缺點： "United personnel did not seem too chipper."
缺點： "Delays in take off"
優點： "I arrived alive."
缺點： "United Airlines has one job, to move people from one location to the next. I'm concerned that United thinks it's in the data transfer business or the package hauling business or some kind of "gotcha' Internet business. There were never enough people at United to help me with my problem. Those real human employees that I found were mostly overworked, over regimented and procedure focused."
優點： "Nothing remarkable, which is the way I like to travel!"
優點： "The service was pretty good on time and clean i liked the whole trip!!!"
優點： "Thanks for the upgrade"
缺點： "Thanks for the upgrade"
優點： "Slept the whole way."
缺點： "Two flights both of which had long delays that were not weather or passenger related. Plane had sardine can seating."
優點： "I thought the check in clerk was very nice"
優點： "Flights went very well. On time. Very efficient in all areas. Gave one star for food only because there wasn't any. Soft drinks, etc very much appreciated. A small snack would have been a plus."
缺點： "Other than small snack can't think of a thing."
優點： "Staff was friendly"
缺點： "No changing table in the bathroom"
優點： "Free WiFi, personable staff."
缺點： "WiFi didn't connect to my Chrome laptop"
豁免更改費用。 搜尋到 極光（科羅拉多州）的彈性機票