優點： "not much"
缺點： "too many crying babies"
優點： "Flight was on time. Everything went smooth for being in coach."
優點： "There were some great employees but unfortunately one of the team didn't share their personality"
缺點： "There was one employee or steward who just didn't seem to want to be there did his job but compared to the others was not on the same page of the team"
缺點： "Tight seats, seat belt uncomfortable"
缺點： "Delayed departure and several gate changes"
優點： "I was able to make my flight."
缺點： "Crew were not friendly or helpful while boarding."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The fact that we got there safely."
缺點： "Took them 90 minutes to fix a seat belt because they kept bringing the wrong part. They got it right the third try. The cabin crew sat in the back and chatted for an hour while we sat at gate. Not even a glass of water offered. Then we were diverted to Pittsburg because of weather and sat for an hour. Again no water offered. So on 5 plus hour flight crew went around once. The final straw was they blamed weather for the delay when in fact it was not being able to find the correct seat belt in due time."
優點： "The crew was very pleasant, food was average."
缺點： "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Flight was delayed Before we boarded but then once we boarded we Sat for another hour."
缺點： "Flight never happened. American Airlines saved the day. It seems to me, the issues with United are deeper than we ever thought. I was highly disappointed with their inability to rectify the situation."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
缺點： "Lost bags and unable to have bags delivered as instructed. Unprofessional driver and still no resolution for receiving lost item."
缺點： "4 hour delay, no power in basic economy only power if you upgraded to economy comfort."
缺點： "Paying for baggage"
優點： "Friendly crew. Safe flight, that's what matters."
缺點： "Plane could have been cleaner. Long hair extension on empty seat beside me. How did they miss that???"
缺點： "All the food choices had some sort of animal product – eggs, dairy or meat"
優點： "With these short flights on small planes, the best we can ask for is an on-time departure and smooth flying - which is just what we got."
優點： "very smooth and fast"
缺點： "some of the united employees were rude"
優點： "I did like that we boarded quickly and efficiently. The attendants were very respectful and kept very quiet throughout their food and beverage service so others could sleep which was quite professional."
缺點： "I didn't like that the only guy on the flight that kept his light on the entire trip had to sit next to me. I was able to sleep regardless, and I understand that it is out of the control of the crew or myself or anyone but that guy... but that was less than desirable. Other than that, great flight."
缺點： "What food? A little snack mix. And once again, needed to get in and out with a shoe horn."
優點： "Everything went smoothly and as planned"
優點： "In flight entertainment worked. Staff was friendly."
缺點： "I had no issue with the delay, things happen. I was dealing with a knee injury and the gate plan had us all over the airport. It was quite frustrating to get to a gate in another terminal only to get told we were being moved back to the terminal we had just come from! Then that gate was changed again, involving another long walk on said bad knee!"
優點： "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
優點： "We were lucky there was an empty seat on our row of three, which made it a little more comfortable."
缺點： "Some of the crew was not helpful, cramped, no food. Next time will book 1st class for a 3 hr flight. We were delayed 1 1/2 hrs due to weather in Philly, nobody's fault just inconvenient."
缺點： "No hot food"
優點： "Professional airline. Comfortable seating. On time. Most impressive airline I've flown with in a very long time."
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
優點： "flight attendants were pleasant. plane was clean"
缺點： "I was stuck with commercials for direct tv, two feet from my face the whole trip. I would push the button to turn tv off but it would come back on less than five minutes latter. I had my head phones in listening to personal device but was still distracting. speaker for announcements were extremely loud. the poor lady next to me would jump and then plug her ears. question, if you are allowed one carry on and one personal bag, why do you only have space for a third of the passengers to stow said bags?"
缺點： "Had to pay for my own shuttle to the train station (an hour away) and sit on an overcrowded train for hours. Extremely disappointed. Flight was canceled do to "air traffic control." No attempt was made to put me on other carrier's flights even though there were open seats with another airline."
優點： "Flight left OT."
缺點： "Uncomfortable slimline seats."
優點： "Everything was ahead of schedule."
缺點： "Had to pay for Internet to watch airline movies on my device. Not enough leg room."
優點： "The lcd screens in the back of the seats and the availability of watching whatever you wanted was nice. The flight was short so TV cost $5.99. Usually wouldn't do it but the Masters was on so it was a great way to pass the time!"
缺點： "The delay due to weather."
優點： "The flight attendants spoke Mandarin and were in general pretty friendly and helpful at one-off requests (for a cup of water, or removing trash when I could not) even when they seemed annoyed."
缺點： "The food on the international flight was terrible -- but I think that's to be expected on most American airlines. Eat heartily and happily before flying."
優點： "On time"
優點： "Great comfort. Great crew service"
優點： "The crew."
缺點： "We were delayed at the gate then delayed again on the plane brocade they couldn't find someone to fill the fuel tank. Once that was complete, we had to wait quite some time before the slip came to the plane to be signed off on. The last issue was that they couldn't get the aircraft pushed out of the gate. The only positive was that my bags arrived this time."
優點： "Non-existent! !! Canceled AFTER the first leg if the flight....leaving us stranded."
優點： "The flight was fast a head of time."
缺點： "By the time the flight attendant got to our row, she was out of orange juice. Can't believe they don't give out peanuts or pretzels any more. They do on southwest. Once again the steps boarding plane. Very difficult for me to handle. The walk from one end of the airport to the other."
優點： "The determination of the crew to get us off the ground as the de-icer was broken and we were racing the clock against a blizzard. They kindly offered us free TV for our patience. Efficient and professional removal of an unruly passenger. Professional management of a medical emergency as well. Crew was very friendly and accommodating given the circumstances."
缺點： "I was forced to check my bag due to no overhead space. After I got on the plane, an empty overhead compartment was found. Also when we finally landed, a gentleman pulled the smallest bag out of the overhead compartment that could have fit under his seat. We were offered the free TV viewing but I had very poor sound quality despite trying different channels and two different head sets. Out of your control to a degree but the woman in front of me, who was not in her assigned seat, reclined her chair, further impeding my ability to watch TV and my overall comfort in my seat. Planes need to remove reclining seats. It completely imposes on the comfort of the passenger behind them."
優點： "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
缺點： "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
優點： "I liked that it was a short flight."
缺點： "It was a very bumpy and rough flight from start to finish. I was very sick the entire time. I didn't like the screen on the seat in front of me. I like to relax on airplanes, but it was hard for me to relax with a bright blaring screen shoved in front of my face. I wish I had the option to cover it up or turn it off, but I didn't. I really hated those little tv's."
豁免更改費用。 搜尋到 梅角的彈性機票